8687 comments found.
Hello,
I’m having a small issue with the background image of my site’s landing page; even tough it’s set to “cover”, when the window is resized to a narrow aspect it does not retain full screen cover, which is more of a problem for mobile browsers.
Pls take look: http://www.giancana.comHi,
that’s because you need to set the content block as header there. In that way it will always cover the full screen even for small screens.
In case you will need further support please open a ticket here http://www.undsgn.com/support
Hi – I’m currently updating our website and your theme looks perfect – we have some regional content across 3 different domains ( .co.za vs .com vs .com.au )—do we need to purchase 3 licenses , or can we use one license to setup the 3 regional accounts ( content will differ slightly for each ) – thanks Steph
Hi stephdolphin,
as you can read here https://themeforest.net/licenses/faq#single-application-a every licence is for a single domain, even if slight difference between each other.
thanks
*Love ur theme 
Hi,
sorry but I didn’t get the question…we have this one http://www.undsgn.com/uncode/
yes! That one!
I need that to make a “portfolio” to show the diferent versions of your theme and they choose the layout. Obviusly I cant show your showcase.
Which is the name of that plugin to make grid or showcase to show site using your theme?
“Show all Classic Creative Portfolio Blog Shop Top Menu Overlay Lateral Onepage Offcanvas” <<-
thanks in advance.
Hi? Any answer?
Hi macumbitam,
that is not a plugin … it’s just our custom module of Visual Composer http://www.undsgn.com/uncode/documentation/posts-galleries-general/
HI I have some question
1. I want to use child theme when I upload , it shows that I need to upload uncode theme first, but I have already upload it! how can I fix it ?
2. My page in Add New Content Block can’t not show change to visual composer button where can show that?
3. I want to change background color which I want , but It only can choose some default color where can add my Color Hex?
My page in Add New Content Block can’t not show change to visual composer button where can show that?
I solved first question,but I have another question
I want to custom sidebar to different page how can I do
Hi leuronnie,
support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon!
Thank you!
HI I create a account and login I want report an issue it will show Permission Problem You don’t have permission to do that.
why can’t I use it ?
You have never confirmed the email for the verification. I’ve now do it for you and you should be able to post.
ok! thank you
Hello, What an awesome theme.
Want to know if I can insert search button on mobile version header. Would love to hear from you.
Thank you.
Hi muhemzen,
thanks for the interest and your appreciation.
You can find the search function in mobile version here http://www.undsgn.com/uncode/homepages/blog-metro/ http://undsgn.d.pr/10vKV/3lSwuBkd
Would that work for you?
So, it’s grouped with the nav inside. Can I make it float beside the nav button at the mobile header? Thank you.
Hi again,
at the moment is not possible but we have it planned on our roadmap for next updates.
Hi, I can’t change my blog page. When I do changes, nothing happens.
Can you help me ?
Many thanks!
Hi andrealouis04! Yes for sure don’t worry! 
When in WordPress Settings > Reading you set the Blog page as the page to show the Posts page you revert this page to use the default archives layouts templates of WordPress (I know it can seems not easy if you are new to WordPress), so the modification you do in your page named Blog don’t have effect. To style this kind of special pages you can follow this:
Doc 1 -http://www.undsgn.com/uncode/documentation/archive-headers/
Doc 2- http://www.undsgn.com/uncode/documentation/archive-layouts/
Video – http://www.undsgn.com/uncode/documentation/archive-pages-video-tutorial/
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Hello
We hope you are well.
Currently We are working in Videohive, But we like to start working on web design too.
We have a question about making wordpress themes.
How long does it take to create a wordpress theme like yours ?
And how long does it take to be professional in creating wordpress themes?
Many thanks for your time.
Best Wishes,
Digiphic Studio
Digital Graphic Productions
http://www.digiphic.com
https://videohive.net/user/digiphic
Hi digiphic! Not easy at all reply this question, but before start with commercial WordPress themes we were in the web design business from 10 years and won various web design international awards, the development of a single modern WordPress theme (complex) can take up to 1 to 2 years (if you want to be stunning and unique). I hope this helps!
Does the blog have a “related blog posts” feature?
Hi zalguod and thank you for interest!
Actually Uncode doesn’t have a native related post feature (if you need this you can use some plugins as other sites form the customers showcase http://www.undsgn.com/uncode/showcase/) but next update will have related post (this is just ready in our development stages) and you’ll be able to design related posts like carousel, masonry, metro or any other the design option you have in Uncode.
Let us know if you need more infos!
Pre-purchase questions: First, bbPress, Buddypress…are they compatible with uncode and do you intend to offer your version (which I bet would look terrific) and secondly, I have an icon font I have made for my next site. Can I incorporate the icon font…with uncode? Thanks and, on first impression as I’ve just been introduced to your theme, WOW!! Really gorgeous. Evan
Hi egSilberman and thank you for interest!
BBPress is perfectly compatible but we don’t have any ready style for BBPress, I mean that the plugins will inherit the Uncode master stylesheet but we have still not insert our customisations of BBPress.
You can only import and use icons as single SVG in the IconBox module sorry. Uncode use more than 600+ icons from the most famous libraries (icons that you can use everywhere in the theme) but it’s not so easy add icons to this file sorry (at least you can create some CSS override): Let us know if you need more infos!
Thank you. Your response combined with then looking at your theme’s documentation on Icon Box has been helpful.
Hello Great theme! I would really like to use it. I should create a portal with many, many pages. Can you please answer these simple pre-sale questions? Mega Menu: how many columns and is there the possibility to customize it even with small photos? In a page: more than one menu and Anchor Links? On page style: can I use it for all pages that I want within the site?
Thank you very much for your answers
Hi RodGC and thank you for interest!
1. We suggest not to use here more than 6 columns (please mind small monitors and device), no sorry it’s not possible to have products images here. 2-3. What you refer exactly with more than 1 menu and anchor links, sorry really not understood.
Let us know so we can give you more detailed infos.
Oops, I hope to be more clear: I would like to know if in addition to the main menu can I have at least another menu with or links to other pages or in the page itself (the classic anchor links). Thank you
2- Can I get in my website, multiple pages created using your theme One Page, linked to the general home page?
Hi RodGC! 1. Yes you can use the the VC Menu module to insert extra menu here and there in your page, the menu look like the filter menu you can see in lot of Uncode pages (ex: http://www.undsgn.com/uncode/blog/blog-full-width-grid/). This menu can be also a scrolling menu and you can also fix this menu if needed on scroll (we don’t have any ready example but perfectly understand what you need and it’s confirmed 100%). 2. Yes it’s possible to have multiple onepage layouts in the same site as well.
Let us know if you need more infos!
great support, thanks!
How to make sure images aren’t cut off on dekstop? I find it very frustrating that no image is displayed how it should be. It only shows a part of the images, as if it’s zoomed in bigtime.
Also, datepicker in contact form 7 on mobile doesn’t work.
Hi t1mteq we can help and support if you have any isse with our products but at least you should have the “purchase” badge next your name here as prove of the purchase.
About the images that are ‘cut-off’ please read this and it’s pretty normal in responsive web design: http://www.undsgn.com/uncode/documentation/background-images-cut-off/
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! http://www.undsgn.com/support
Yes, this is a new account. No purchase yet on this one.. Will create ticket, thanks!
Thank you for confirm! We wait your ticket, let us know if you have any problem to login (note that the forum registration need the purchase code and also the marketplace username that have bought the item to be validate).
Hi, I have two problems in MOBILE version:
- The images take to long to show. It’s seems like it’s downloading. What can I do? Is there a way to optimize the imaging loading? Or to select different images for each resolution
- In “Select works on Classic Agency theme”, it requires a double touch to enter a project. First touch displays a hover transparent color and the name of project, second touch redirects me to the page of the project. How can I change this to enter the page of the project on first touch?
Thanks in advance
Hi alexandrealves13!
1. We need to check this in details cause it’s possible related to some images you have uploaded, server settings or wrongly set options.
2. There is an option on the Posts module to avoid the doube tap named “Remove Double Tap”.
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Thanks!
Thank you for confirm, we wait your ticket! Let us know if you nave any problems login the support site
Hi, Is the update today 10 Aug still v1.3.3 (16/06/2016) ? Downloaded and uploaded but version still at 1.3.3
Hi AFroggatt! Sorry but really not understand the request, we have not send any new update yet. What you refer to? Do you expected a theme update? We are working on it but summer make process slower.
There is an update on Themeforest…
Last Update 10 August 16 Created 4 November 15 ....
Totally understood there was a fix with the files updated on the Envato server and when the stuff modify this automatically also the date change. Don’t worry we are working on the update and lot of cool stuff is ready. I also remember your request for CTP support.
Visual Composer Edit Window position – I created a website on a very large screen and had the edit window on the top far right. The client then logged in and reported they could not see the edit window. Somehow the position of the visual composer edit window is saved and may appear hidden depending on the size of the monitor you are using. Not sure if this is a bug, but the position should reset.
Hi sensei888! We are sorry you have this issue but we have not modified this behaviour that is inherit from Visual Composer itself. If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Hello, you make a theme that’s too cool. I’ve been looking for Because we can’t find a route to membership in “classic help center”. There are also managed the membership by grade?
Hi joey928! Sorry but I really not understood the request, can you please articulate better? If this is for support, it’s offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
the theme it´s great but it´s very difficult to learn, i think it would be the greatest theme of all times if you make it like divi theme that it´s so easy to learn. I was doing my website design but when i import the demo to install the gallery and content tools of the uncode theme, all just reset to zero. And i have to again to do the menu but the menu was in capital letters and i couldn´t change it to the normal, also when i put a background video in image module it looks so pixelated, so i had to change to use the divi theme . Also when i try to put plugin for viaul compose like ultimate addos visual composer it doesn´t work out. I think that you guys would be really successful if you make plugins only for gallery module and blog post module that works with all themes it would be a big successes because it´s really amazing how it looks in uncode theme. I wish you the best successes to you and please make it more simple the theme , check out how divi theme works and upgrade the theme everytime you can and make please the module of visual composer more colorful, it´s too pale that make me do not wanted to used. Tnx a lot.
It’s not possible help you in this general comment wall, if you have any needs support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon (or at least you should have the “Purchase” badge next your name here)! Thank you!
http://www.undsgn.com/support
Hi! Any updates? Have you open a dedicated ticket so we can check help you?
my visual composer is not adding elements, any solution for this?
Hi hunterfuture! It seems you have the “classic” error every theme with Visual Composer have had after the new WordPress 4.5 update, please follow this: http://www.undsgn.com/uncode/documentation/theme-update/#wp45
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Hi, is it possible to have the navigation stick below the header, at the bottom of the page before scroll?
Hi MrMGM! No sorry this is not an option, in fact we never show this in our demos, would you like to send us a feature request so we have this in our suggestion list when we evaluate new features for next theme update? Thank you! http://www.undsgn.com/suggestions
Hi there, has the blog grid got the capability to have text on both the off state and rollover state but animated and to have an animated shape in the background when a user rolls over it? See here for example: http://www.rawnet.com/ (scroll right to see). If not, is there any flexible way to get a coder to customise this type of animation?
More importantly is there a way to make the whole homepage use horizontal scroll with a main banner / area and then blog grid appear as you scroll right like here: http://www.rawnet.com
Hi rossmilner! I’m sorry but what you ask is not shown in more 200+ pages of our demos. If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution soon! Thank you!
http://www.undsgn.com/support
Man, check your demo server load/CDN. On GT (and on my connection) you got one of the worst loading times I’ve ever seen (6.5s on the best case), see https://gtmetrix.com/reports/www.undsgn.com/0dC0wb1P
Check some real sites from the showcase cause our demo load also other files only used by the demo, for example: http://tomrobakphotography.com/
