Hi,

You also have to update required plugins. Please update everything to latest versions by following instructions from here http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/2-3-4-1-manual-theme-update/

Also we have video tutorials:

https://www.youtube.com/watch?v=duvezfgPrLY&index=5&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaV https://www.youtube.com/watch?v=NI7LJwkXUAA&index=6&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaV

Qode

Hi,

Update theme to latest version in order to be able to see all theme demos. Instructions for update can be found here http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/2-3-4-1-manual-theme-update/

Demo is named as “New Demo 69 – Resume” http://screencast.com/t/yRkaN4Za

Qode

Hi again,

You can enable option Always put content below header from Qode options > General or you can enable it only for this page from per page options (when you edit page) http://screencast.com/t/MdwNQYI5vm

And image which is used is 1920×1200px http://screencast.com/t/r4bFMyo5V5PZ

Qode

hi there, Thanks for the advice. the image i have adjusted to 1920X1200 but the image is not showing full. some product banner are not fully shown. i will have the designer to adjust but i need the perfect size for it.

Secondly, the mobile responsive is not showing accordingly for main slider. Thank you

Hello again,

1. Thanks for explaining this. As we can see, you are currently using Qode slider, but beside that every background image will be scaled to be as large as possible, and this is perfectly normal and according to CSS specifications. Also, we explained this behavior within theme documentation http://bridge.qodeinteractive.com/documentation/8-qode-slider/8-7-tips-and-tricks/8-7-1-choosing-appropriate-image-sizes/

2. Regarding content positioning on mobile, you have to enable advanced responsiveness by editing your slider http://screencast.com/t/zJ2Gn8NGwd and even you can define custom break points if needed http://bridge.qodeinteractive.com/documentation/8-qode-slider/8-6-using-the-slider/8-6-4-width-and-height/8-6-4-2-advanced-responsivness/

Qode

Hi Sander,

Thank you. Nice to hear that you like our theme.

Resizing browser window like that is not good representation of responsiveness, because theme is using framework for actual devices – screen sizes from real life.

Beside that, you can control position of slider content by editing each slide http://screencast.com/t/gAmfsYZGDj

Also, we noticed, that you are not using Advanced responsiveness option which is scaling content on smaller screens. Try to enable that options by editing Qode slider http://screencast.com/t/frSp2i4vthy

More about this option can be found in our documentation http://bridge.qodeinteractive.com/documentation/8-qode-slider/8-6-using-the-slider/8-6-4-width-and-height/8-6-4-2-advanced-responsivness/

If you need help with this, please submit a private ticket at https://qode.ticksy.com with your site link and WordPress admin credentials.

Qode

Thanks very much for the quick reply. I changed the position for each slide separately and this works like a charm.

Something like it happens with the portfolio. (http://www.hetfilmhuus.nl/projecten) When I change my browser-screen and make it smaller, at one point the projects hit the left menu area, and also on the right you can still make the browser smaller and then the third colomn starts disappearing. Eventually it snaps to a new view wherein everything is visible again and with a nice space between the projects and the left menu area.

What can I do the prevent this from happening, and maybe let it snap earlier to the new view.

Thanks, Sander

Hi again Sander,

This have to be checked by our support team, so please submit a ticket at https://qode.ticksy.com and provide WordPress admin credentials.

Right now we can only see that you are using older theme version, and we can only suggest to update everything to latest versions http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/2-3-4-1-manual-theme-update/

Qode

Hi,

Option for changing menu active color is located here: Qode options > Fonts > Active Text Color http://screencast.com/t/3Cfq3JQ6Mk

If you were referring to something else, please share a link to that demo so we can see this functionality, or try to explain this in details.

Qode

SOrry i think there is a misunderstanding . I was talking about the MENU ( HOME ABOUT PRODUCTS SHOP ….. ) . This menu is displayed with your demo 79, where can i change it .

Hi again,

Sorry for misunderstanding. Setting menu is default WordPress functionality, and it can be changed from WP back end > Appearance > Menus http://screencast.com/t/IhmXd42hWo

Qode

Hi Chris,

Rev Slider is supported by Visual Composer and by our theme, and of course that you can add several sliders. Simply add them over Visual Composer element http://screencast.com/t/TtfRrPHpuIj

Qode

Hi,

Try to upload your own logo image in ALL logo fields in Qode Options -> Logo. It should be all fine then.

If the problem is still on after this, please submit a ticket to https://qode.ticksy.com and our support will help you with this.

Qode

demo 27 – Flat

Hi,

Thank you. We are glad to hear that you like it.

When importing demo content, before you hit import, disable all 3rd party plugins (to free up server resources), then go to import, choose desired demo and hit Import. If import stops, repeat demo import again and repeat it until it reach 100% (sometimes you have to repeat process for 3-5 times or more).

Common problem with Import can be WordPress memory limit, and this is explained in our documentation http://bridge.qodeinteractive.com/documentation/3-demo-content/3-5-common-issues-and-troubleshooting/3-5-1-demo-import-stuck-at-80/

Our support can check this, and to try to import demo content for you, but please submit a ticket at https://qode.ticksy.com/

Qode

Hi,

Thank you for using our theme, and thanks for the suggestions. We haven’t added these shortcodes into the theme yet, but it is a good idea! We’re not working on that at the moment but I’ll add this to features requests list and I hope that they will become available from one of future theme updates.

Qode

Hi,

Thanks. We are glad to hear that you like our theme.

Vertical Split Slider offers very nice functionality, and you can see it in action on our demo here http://demo.qodeinteractive.com/bridge48/

Unfortunately, on smaller screens, we had to hide one side because of the limitation in screen width on these devices. One option which you have here is to enable Advanced responsiveness for vertical split slider http://screencast.com/t/TMSX0YpTRaKW but there is no option to invert sizes, so plan carefully which images you are going to use if you are using slider background as an important part of your visual message.

Qode

So I did an experiment wherein I installed the same theme on a different website but this site works fine without Yoast conflict. Why is that? THX!

Hi,

Maybe there were some incompatibilities in the past, but Yoast SEO is fully compatible with Bridge theme, and you can find many feedback from other users. Some 3rd party plugins may cause conflict with our AJAX page transitions, and in case that you are using additional plugins you should consider disable this option, but in case that everything is working fine on one host, and there are issues on another hosting environment, then you may consider contacting hosting support.

Qode

Hi,

Unfortunately we haven’t tested mentioned plugin with our theme, so we can’t guarantee that it will be compatible, and which functions need to be changed in case that it is not. Please note that there is a large chance that it won’t, since we have implemented many custom elements in order to have all great features which are present today. All changes were made from them folder / extendvc / extend-vc.php file so most likely that you should edit it in order to enable necessary option. If you like you can submit a ticket to https://qode.ticksy.com/ with a link to your site and a more detailed explanation, and our support team will take a closer look and see if they can help you out.

Qode

Hi, i’m sorry but i’m not on support right now and my budget doesn’t allow to extend support, that’s why i posted this comment. Is there anyway someone can help me with that? I didn’t use your support not even once.

We’ve injected the code in the extends-vc.php to remap the shortcodes but it doesn’t work.

// Register to visual composer via VTCore Visual Composer Factory if (class_exists(‘VTCore_Wordpress_Init’) && VTCore_Wordpress_Init::getFactory(‘visualcomposer’)) { }

VTCore_Wordpress_Init::getFactory('visualcomposer')
        ->processShortcodes();

I guess this theme has implemented very complex logic buried somewhere in the theme code to force deregistering everything (this should be fixed by reregistering the shortcodes back in the extends-vc.php) and Code to prevent anykind of shortcode injection to VC (I don’t know where is this?)

Can you please help me find the solution on where to disable this annoying locks.

Thank you.

Hello again,

We understand your request, and we would love to help you, but we are not familiar with VisualLine Timeline plugin, and how it is working. Please consider contacting plugin support, and ask them for directions. All known overrides for VC elements are already inside extend-vc.php file.

Qode

Hi,

Parallax row background image should cover entire screen width if you are using appropriate size for background image. Also, you can easily add background color to parallax sections with custom css code below: section.parallax_section_holder { background-color: #000; }

Apply the code from Qode options > General > Custom code > Custom CSS field, and of course change color value to your liking.

If you need to add different colors for different parallax sections, please submit a ticket at

Qode

Thanks for the reply.

You’re welcome.

Hi,

Change Contact Form 7 style from Qode options > Contact Form 7 http://screencast.com/t/FxZQax5KgkAa , but after that you have to choose desired style from element options (when you add / edit form on some of your pages) http://screencast.com/t/MPOkPEcPF4

If you are still unable to set styling for your form, please submit a private ticket at https://qode.ticksy.com and share your site link with WP admin access.

Qode

Submitted a ticket, so never mind…

Hi,

When importing demo content, before you hit import, disable all 3rd party plugins (to free up server resources), then go to import, choose desired demo and hit Import. If import stops, repeat demo import again and repeat it until it reach 100% (sometimes you have to repeat process for 3-5 times or more).

Common problem with Import can be WordPress memory limit and upload time, and it is good if you can increase these values or ask your hosting service to do that for you.

max_execution_time = 300;

memory_limit = 128M;

upload_max_filesize = 64M;

post_max_size = 256M;

http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/ Also check instructions regarding import in our documentation http://bridge.qodeinteractive.com/documentation/3-demo-content/3-1-qode-import/​ If you continue to have problems with import, please submit a ticket at https://qode.ticksy.com/ and provide a site link with WP admin credentials and our support will check this.

For further assistance, please continue on your ticket.

Qode

Hi,

“Continue Reading” is registered labels, like many other theme labels. In case that it is not present, install poedit software https://poedit.net/ , open .po file from theme folder / languages and hit update. After that, you should be able to find that text http://screencast.com/t/oPrWYGhh and to translate it http://screencast.com/t/VvpDDiU4v

If you need further assistance, please submit a ticket at https://qode.ticksy.com

Qode

Thanks for the reply. I’ll try that, hope it works!

You’re welcome.

Hi,

You are probably referring to images inside our demos. If that is the case, unfortunately, we do not own copyrights for these images and we cannot sell them. We purchased these images for our demos from Shutterstock service – so if you want to use them, you’ll have to purchase them from Shutterstock http://www.shutterstock.com/

Qode

Hi,

Success message means that message is processed by the plugin, but it is not sent being processed mail server, so you should contact hosting support, and to ask them if mail server is enabled for site.

Also, make sure that Contact Form 7 is configured properly, and you may consider setting up second mail template, which will be processed if first one fails http://contactform7.com/setting-up-mail/

You can also contact plugin support on this page https://wordpress.org/support/plugin/contact-form-7

Our support team can also check this on your end, but please submit a private ticket at https://qode.ticksy.com and share WP admin credentials.

Qode

Contact Form problem resolved but you haven’t answered my other query i.e. increasing duration time in carousel. looking forward to your feedback. Thanks.

Hi again,

Sorry for the miss. You can choose one of predefined values for Slideshow Interval from element options http://screencast.com/t/WJSaqOn8N and default is 3.

Qode

Hi,

Visual Composer have many great elements, but for any shopping / renting website, you have to use appropriate plugins like WooCommerce for example. With Visual Composer, you can have some kind of renting functionality. For example, you can create renting item, and set its URL to point to custom made contact form page, where user can select model, and provide his/her details. But this would be very basic functionality, so we can encourage you to search for appropriate plugin for your case.

Qode

Hi,

thanks for your reply. Actually I have already purchase all the woocomerce plugins, like for example the “rent and booking” one. Also I have bought the one for the points ands rewards, the onef or shipping and for tracking.

At this point my question is: once I have all the plugins installed, is it possible to use visual composer with your theme to easily edit the pages and add the boxes and so on?

Hi again,

WooCommerce extensions are for extending plugin functionality. But on the other hand, inside Visual Composer there are already WooCommerce elements which can be used to place products on your pages, but additional options will regularly be displayed on the checkout page. Additional options for products have to be configured from products options.

Qode

Hi again,

We have found your ticket #863189. It will be answered shortly.

Qode

THX!

You’re welcome.