Discussion on Kalium 3 | Creative Theme for Professionals

Discussion on Kalium 3 | Creative Theme for Professionals

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Hi again, I am super happy with these theme, but I just have a couple of questions. I am currently using the imported demo content, and have adjusted it to my liking so far. But I was curious to know if it’s possible to make some of the blog posts show up like they do on this demo page(http://demo.kaliumtheme.com/main/blog/?blog-template=blog-masonry&blog-columns=three&blog-sidebar=hide&blog-pagination-type=endless)

Where I can have audio/video posts show up directly in my masonry feed, my website is http://jayanthony.co and as you can see I have posted a quote, but it isn’t showing up at all on the main blog portion, I would like for it to show up like it does in the demo. Is this possible? Also, I posted a video as well for an example, but it won’t show up on my main page.

Thanks for the help.

Hi Jaybot,

We have moved our support system to Ticksy, which is more advanced and secure support system management.

From now on, if you need our support please just write a ticket on our external support system.

Take me to item support

Kind Regards,
Art

I have written a support ticket on Ticksy, but haven’t received any support yet.

https://laborator.ticksy.com/ticket/887292

Hi Jay,

You should receive a reply very soon.

P.S: We don’t give support on Weekends, also on this Monday was a holiday on our country.

Kind regards,
—Ylli

Hey guys love the theme, but I’m having an issue with images loading.

The portfolio thumbnail image loads on the portfolio overview on the main page, but then none of the gallery images load when you click on a portfolio item on the main page. I’m sure it’s something simple, but I’m scratching my head. The website url is http://lightingbygavin.com

Also, the menu in the upper right corner doesn’t seem to be working if that helps pinpoint the issue.

-Gavin

<face smoosh> updated to the newest version and everything started working…nevermind

Hi Gavin,

Glad to hear that it’s working now, next time if you have any questions regarding the theme please head to our support board: http://laborator.ticksy.com

Kind Regards,
Art

Is it possible to use external featured images and have them appear in the portfolio? I have uploaded a few images and they display correctly but there is no option in lightbox to use the external featured image plugin. I am trying to use photos I have in my google drive so I dont use up all the space on my hosting.

Hi there,

We have moved our support system to Ticksy, which is more advanced and secure support system management.

From now on, if you need our support please just write a ticket on our external support system.

Take me to item support

Kind Regards,
Art

Is their anyway to disable the image popup in just the blog posts?

http://i.imgur.com/3mulT9A.jpg

Hi Jaybot,

Add the following CSS in the Custom CSS area to disable the image clicking:

.single-blog-holder .blog-head-holder .thumb>a, .single-blog-holder .blog-head-holder>a {
pointer-events: none;
}

Kind Regards,
Art

Hi there.

Can I add an Instagram icon to the main menu that just links to my Instagram account. I don’t want the Instagram widget showing my IG posts on my site, just a link to my IG account/page inside the main menu. I’ve been able to add it as a text-based link but can’t seem to figure out if I can replace the text with an icon.

My site: http://kellyhopterinteriors.com/

Many thanks in advance!

Ines

Hi Ines,

Please just write a ticket on our external support system.

Take me to item support >

Kind regards,
—Ylli

Hej guys,

is there an option to make some of the thumbnails at kalium-theme “unklickable”? I´d like to add pure images to the portfolio-overview. I already found out, how to remove the category link and the hover-effects. A solution with completely no interaction (just images or gifs) would be great. Hope, you can help me.

Thanks a lot!!

Pauli

Hi Pauli,

That’s possible by adding some extra CSS so it will disable any click on them, can you please send us your site URL first, so we can investigate your site and then get back to you with possible solution.

P.S. make sure you’ve disabled the Maintenance/Coming Soon mode

Kind Regards,
Art

Hello :-) Quick question: could you kindly provide me with custom css for changing the styling of the sub-nav items?

Currently they are black and I’d like them white.. Don’t seem to find this option in any of the styling sections in the dashboard… My site: kellyhopterinteriors.com, sub-nav under Services.

Thanks so much in advance!

Hi kellyhopter,

Please just write a ticket on our external support system.

Take me to item support >

Kind regards,
—Ylli

Hi! thank you for this template. I have one question, on the http://demo.kaliumtheme.com/freelancer/ you have a hover on the images with the dominant color of the images, how can i do this? i try it to change it on the theme options/portfolio hovers but i can’t find the option. thank you! :3

Hi cayeromero2,

That’s not the dominant color in this case, it’s a custom color for each elements, you can do that when editing that portfolio item.

Kind Regards,
Art

​Hello,

As we cannot send this ticket, we look for help in this discussion area. We have a problem with our website when updating to kalium version 1.9.4.1.

After updating kalium’s last version, our website is showing this error:

«Fatal error: Call to undefined function vc_shortcode_custom_css_has_property() in /home/bfj/public_html/wp/wp-content/themes/kalium/vc_templates/vc_row.php on line 54​»

And when we try to access wp-admin area it shows:

«Fatal error: Call to undefined method TGM_Plugin_Activation::is_tgmpa_complete() in /home/bfj/public_html/wp/wp-content/themes/kalium/inc/laborator_actions.php on line 280​»

We must fix this problem as soon as possible, but we are unable to do it.

Waiting for your reply, Best regards,

BFJ Arquitectos

www.bfj.pt

Hi BFJ Arquitectos

You are using an very old version of our Premium plugins,

Remember that every time after you update the theme please don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

If you can’t update LayerSlider, go to Plugins and deactivate this plugin. Then go to Appearance > Install Plugins, you now can update and then activate Layer Slider again.

P.S: If you need our support please just write a ticket on our external support system.

Take me to item support >

Kind Regards,
—Ylli

Hello, Thanks for the reply. Unfortunately the main problem is that we can’t get access to wp-admin to get to dashboard as you say. In the wp-admin page it shows a white screen with this error:

«Fatal error: Call to undefined method TGM_Plugin_Activation::is_tgmpa_complete() in /home/bfj/public_html/wp/wp-content/themes/kalium/inc/laborator_actions.php on line 280»

Is there any way to fix this?

We are sorry to disturb you. Thanks again,

BFJ Arquitectos www.bfj.pt

Hi BFJARQUITECTOS,

That’s why you need to write us on our support forum.

Can you please send us your site URL and WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because Ticksy is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind regards,
—Ylli

Hi,

I’ve just tried to submit a support ticket about a bug I’ve found (2 months left on my license) and it’s saying it’s invalid, please can you let me know why and when I can submit support tickets again?

Thanks!

Hi jrvanstone,

Envato API was down yesterday, it seems that Envato fixed this problem now.

Please just write a ticket on our external support system.

Take me to item support >

Kind regards,
—Ylli

hi. help me! have new version of WP and new version of theme. all pictures in singles portfolios is missing ((( sad but true ((( ::: site: http://goo.gl/u0QjgN ::: single portfolio http://goo.gl/fONF1A ::: inside of portfolio page http://s019.radikal.ru/i620/1609/b1/a6faeb0ad726.jpg

Hi 197907,

Please just update to version 1.9.4.1 and your issue will be fixed :)

P.S: If you need our support please just write a ticket on our external support system.

Take me to item support >

Kind regards,
—Ylli

Hi Im having the Google API issue, it works fine on http://jeyprojects-staging.com/subtiel/contact/ but i moved to subtiel.nl and its throwing me google api error, please help me

Hi jeyprojects,

If you need our support please just write a ticket on our external support system.

Take me to item support >

Kind regards,
—Ylli

HI Kalium team !

I have a big problem, during the weekend my website crashed, blank page but I still had the wordpress dashboard. I restored all my website, deleted my inactive plugin and did everything I read in diffrent forum for this problem, nothing worked, so I deleted your theme, activated the wordpress theme and the problem was gone. So I re-installed your theme but then again blank page. I’m stuck, everything is updated wordpress, (theme, plugin etc) and my website is based on your portfolio fullscreen style so I can’t have an other theme.

Please help me.

Thank you ! Lucie

Hi Lucie,

Can you please send us your site URL first, so we can investigate your site and then get back to you with possible solution.

P.S. make sure you’ve disabled the Maintenance/Coming Soon mode

Kind Regards,
Art

Hi there,

Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

Kind Regards,
Art

Hello good day, I have a question, and above the images of my products, this message appears.

“Notice: Undefined variable: shop_single_product_images_layout in /var/www/vhosts/laboraldesign.com/httpdocs/wp-content/themes/kalium/inc/laborator_woocommerce.php on line 1081”

What way could remove it? Thank you,

regards.

Borja Mauricio Reus

Hi Borja,

Can you please try this quickfix for this:

Download this file and replace it in this directory (of the theme): /inc

It should fix your issue.

P.S: Next time, if you need our support please just write a ticket on our external support system.

Take me to item support >

Kind regards,
—Ylli

Hi, are rich snippets/schema.org tags provided with this theme?

Hi mariuszszat,

Only WooCommerce provides those informations, but not our theme for the moment.

Kind regards,
—Ylli

where is the demo folder in the latest theme update? When I download all files from Themeforest I can’t seem to find the file that contains the revolution slider demo content. It was called this back in the day and seems to have been left out of the latest package you guys added to themeforest: revolutionslider.zip

Hi elegantcv,

We are very sorry for this, we just updated Kalium to version 1.9.4.1 yesterday and we made a little mistake when we choose files to upload, we just pushed an update to Themeforest with the same version 1.9.4.1. Please wait 3-4 hours until the Envato accepts our update, then when you download Kalium from your download files you will see complete package.

Kind regards,
—Ylli

Hello good afternoon,

I wanted to know if the subject kalium in ios devices, you can place a vetical menu as the existing one, but focused and fuzzy background full screen menu style (vertical layout sticky)

Thank you

Regards.

Hi Borjamauricioreus,

For the moment this is not possible, we will see if we can do something on the future.

P.S: Next time if you need our support please just write a ticket on our external support system.

Take me to item support >

Kind regards,
—Ylli

And Is Kalium working with Google AMP guidelines?

Hi mariuszszat,

If you want to add AMP on your site you must install AMP plugin. It only works for the blog pages for the moment.

Kind regards,
—Ylli

Hi, If I add a clean bootstrap 3.X classes template – will it work? Do you prepare your theme to work with bootstrap 4.X? Thanks,M

Hi mariuszszat,

So you want to edit theme files? Yes for sure that we will support Bootstrap 4 when they will release the final version :)

Kind regards,
—Ylli

Hello! after updated the theme, portfolio images are not displaying. Thank you!

Hi bactriane17,

Please just write a ticket on our external support system.

Take me to item support >

Kind regards,
—Ylli

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