26686 comments found.
Hello, I wan’t to add a 6 location, and in the Qode Google Map only i can add to 5 locations. What file i have to edit to have the possibility to add more locations to your Qode Google Map?
Thanks and best regards.
Hi,
Please submit a ticket at https://qode.ticksy.com and our support will provide you with the instructions.
Qode
Hi again,
Easiest way would be in js/default_dynamic.php find
codeAddress("<?php if(isset($qode_options_proya['google_maps_address'])) { echo $qode_options_proya['google_maps_address']; } ?>");and bellow that add
codeAddress("YOUR ADDRESS");you can repeat this code with different address instead of “YOUR ADDRESS”. After change go to Qode options and hit save changes.
If it is not working, then please extend support, and submit a ticket.
Best Regards!
Hello,
Thanks for that,
I have put :
codeAddress(“Av. del País Valencià, 37, 03570 VillaJoyosa, Alicante”);
but not appears in the map 
Hi again,
Save Qode options after that and check, again. If it is not working then please submit a ticket with WP and FTP admin access, and our agent will check this.
Qode
Hi again,
Yes, i have saved the Qode Options, but still the same, only 5 are showing in the map.
Buy another support is 41$... i think is too much only for this
Sorry.
Hello again,
Provided instructions are working fine http://screencast.com/t/xSgHmKiTY5p and you have probably made some typo error, so we can only check this on your end if you submit a ticket.
Thanks for understanding. Qode
Hello, i have installed your template and i have a lot of problems because some elements dissapear randomly. At first, we think the problem was in a plugin (“Image mapper”) but the authors do not know where is the problem. Could be an incompatibility with the plugin? The hosting pack should have something necessary for the template work fine?
Thanks and regards, Ana.
Hello Ana,
Please submit a ticket at https://qode.ticksy.com so our support can investigate this on your end. Also provide additional info in your ticket.
Qode
Hello, I am using the organic demo. I am trying to take off the Bridge logo in the middle of the top menu. Also on the bottom of the page. How does one do this?
OK, So I found the bottom image in a widget. The one in the top menu is throwing me off. Short of going into image files in the theme itself and deleting them. Your input is appreciated.
Figured it out. Thanks.. 
Thanks for update.
We are glad to hear that you managed to figure this out on your own.
Qode
Hi there,
I’m just wondering where or how I can access the zip template files for Slider Revolution? Since you use an extended license, I can’t download for their servers.
What’s the best way to be able to get templates?
Thanks.
Hello,
We bought extended license for Slider Revolution plugin, and we can’t give you license code because of policy and terms of Theme Forest.
Some Slider Revolutions options like templates, or addo-ns require purchasing of separate license.
Thanks for understanding. Qode
Hi,
At my site http://bo.svardsklova.se/index.php/till-salu-salda/ you can clearly see that alot of text is going outside the border with all the default settings. I checked my custom CSS if something was interfering with this and all my custom CSS is tagged with @media screen. Can you see what / where i’m doing wrong? It’s like this on all my pages
Also, is there any option to change the height of pictures on mobile devices? The width is really good but I want the height to be a lot larger on mobile devices on all pictures / Layerslider
Hello,
Remove following custom css code in order to fix text on smaller screens: .vc_column_container>.vc_column-inner { box-sizing: border-box; padding-left: 0px; padding-right: 0px; width: 100%; }
Set Layer slider settings like this in order to have responsive layer slider http://screencast.com/t/ybhp8VnN but there is no option to use different height on mobile screens.
Qode
Hi,
According to your message no one can do anything… They told me that I should contact you because they cannot do anything either…
But the problem is that I needed to pay to contact you so there’s a big problem here…
Thanks, Angelina (angelinatexier.com)
Hello again,
System is reporting that your support period is still active, so you don’t have to pay for contacting us, but problem it that you are not using our theme on shared URL angelinatexier.com http://screencast.com/t/Eww5er5u and also being unable to login is not a theme issue, because there is no such feature within Bridge theme.
If you still have problems, you can try to load backup, or ask your host to do that for you.
Qode
Hi guys,
I hope you are fine. I just want to tell you that yesterday I submited a ticket with number #885698.
This is just a reminder!
Thanks and have a nice day!
Hello,
Thanks for submitting the ticket. We informed our support team, and they will answer to your ticket as soon as possible.
Qode
Hello! I see that you can set the Blog Single option to “No Sidebar” yet there is no option to change this for an individual post. I like having a sidebar as my default, but it would be great to have the option to customize an individual post to not have one. Is this difficult to implement, and in the meantime do you have any suggestions on how I can go about achieving this? Thanks so much!
Hello,
Qode options are global options, and setting Blog Single option to “No Sidebar” will hide sidebar widget area on all single posts, but there is per page option when you edit each post (local option) which will override global option. So, enabling Qode sidebar from per post options http://screencast.com/t/R4XDj6gA will show sidebar on that post.
Qode
Oh, sorry if I wasn’t clear! I want to do the reverse – I have sidebar set as my global option and I would like a per page option to hide it. Is that possible? Thank you!
Hi again,
Explanation covers both options. You have to disable side area globally, and then enable it for all posts where you want to display it.
Qode
Hi,
Doing a one page website (scroll). Looking at your demo. http://demo.qodeinteractive.com/bridge10/#about_us
The scroll does a weird slow scroll when you got to the 1st section About Us. Can this be fix, to have a regular speed scroll like the other links within that page.
Hello,
Make sure that you are using latest theme version with latest Visual Composer plugin, because some of our demos are using older versions. Theme update instructions can be found here http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
If you continue to have problems, please submit a at https://qode.ticksy.com and share WorddPress admin access, and our support will check this.
Qode
@Support
Just thought I’d mention…
On the ‘Bridge Paper’ demo (Bridge 76): on the Contact Us page, you have not included a text entry box for the senders email address. Of course, this can be altered by changing the wording for the box for ‘Website’ to ‘Your Email’ easily enough, but some of your clients may not know how to do this.
Kind regards
Hello,
Contact form on Bridge 76 demo is created with Contact Form 7 plugin, it is created only for demo purposes, and can be changed very easily. Also we covered this within theme documentation http://bridge.qodeinteractive.com/documentation/3-demo-content/3-4-importing-plugins-content/3-4-2-contact-form-7/ and users are welcomed to contact our support at https://qode.ticksy.com for assistance.
Qode
To add an external plugin shortcode what element do we add that with? Using a text module they are not showing on the front end at all.
Hello,
Visual Composer plugin support many free and paid plugins, so best way to add 3rd party plugin element is over VC when plugin is supported. For example, Contact Form 7 plugin is supported one, and upon activation, new element will appear http://screencast.com/t/IlMESJFM9
For all other plugins, you have to add them over text block, but some plugins might not work, and you should contact plugin support and to ask them about compatibility with Visual Composer.
Qode
Hi, some options, specifically header-related one often do not get applied.. any idea on this? Known php issues etc?
Hi,
There are no such issues with Bridge theme. But similar issues may arise when there is some plugin conflict, or if there are problems with WordPress installation file permissions. You may try disabling all 3rd party plugin one by one and to test every time.
If you continue to have problems, please submit a private ticket at https://qode.ticksy.com and provide WorddPress and FTP admin credentials.
Qode
Hello, pre-purchase question: what video integration options do you currently have?
Hello,
Thanks for the interest for our software.
Bridge theme support Video player, and Qode video box (lightbox player) elements, and you can use YouTube of Vimeo video links with both of them. Also, Video player element supports all video formats supported by WordPress https://codex.wordpress.org/Embeds#Okay.2C_So_What_Sites_Can_I_Embed_From.3F
Qode
Hello!
Theme awesome, espesially it adaptivness for different purposes. But i have one question, how can i translate text on Qode slide on multilanguage web site?
Hello,
We are glad to hear that you love our theme.
If you are using multi lingual plugin, you have to translate entire page, and then inside Layer Slider or Qode Slider Shortcode field http://screencast.com/t/gleccf0iD8Y add shortcode for a slider in another language. Basically, you need to create different sliders for different languages.
Qode
Thank you. Ok, but if i use qTranslate-X and only one page for different languages, i can’t solve this problem?
Hi again,
As you can see on Theme Forest page https://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054 theme is WPML ready, so you have to use WPML plugin. We didn’t tested qTranslate-X plugin and we can’t tell you much, but probably it cannot translate custom meta boxes on posts/pages.
Qode
Hi there, I have updated to Bridge 10.0, but I can’t get visual composer to work. Any ideas?
Hello,
Probably you forgot to update Visual Composer plugin. After theme update, you have to perform uninstall / install of required plugins in order to install latest versions. Update instructions can be found here http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/2-3-4-1-manual-theme-update/
You can also watch video guide: https://www.youtube.com/watch?v=duvezfgPrLY&index=5&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaVQode
That was it, thank you!
You’re welcome
Hello, I am trying to add a <link rel=”publisher” href=”your_plus_page_here” /> tag on my website’s head but I’m not able to find out how to make it. In addition I would like to add some meta information on the <head> too. Would you mind sending me the path to get that info.
Thanks in advance.
Hi,
In order to add code to site header, simply edit theme folder / header.php file by downloading it over FTP client, adding code to it, and then uploading it back again, or you can use WordPress editor: Appearance > Editor > header.php.
Please be very careful when editing theme files.
Qode
It did not work. I don’t mean the header but <head>. I need to add some meta codes on <head><meta name=”theme-color” content=”#333333”></head>
Hi again,
Within header.php there is head section http://screencast.com/t/29wrWVHI , so you are probably editing wrong file, or there is something else that you want to achieve.
Qode
Hello,
But I have a big problem with my blog : angelinatexier.com. I am unable to register to access my blog. When I go on the page it refers me on a white page with a message saying : “Forbidden You don’t have permission to access /wp-login.php on this server” What should I do ?
Thank you, Angelina TEXIER
Hello Angelina,
Refereed link is not using our theme http://screencast.com/t/Eww5er5u
Regarding login, you should contact hosting service support, since your IP is probably blocked by some firewall.
Qode
Hi!
Do you have a Qode Social Icon for our Blog or RSS feed?
Thanks!
Hello,
Yes, when you choose Font Elegant icon pack, you’ll find RSS and Blogger icons: http://screencast.com/t/l5Jr69gUymjr http://screencast.com/t/J65ARHymvpjQode
Hi,
This is for a footer widget, and doesn’t show either of these two on my dashboard.
http://www.screencast.com/t/cfpB1sUJ6 http://www.screencast.com/t/ZbPPEjNcsThanks Mark
Hi again Mark,
Yes, but choose font elegant icon pack, and then select icon from font elegant icon dropdown field http://screencast.com/t/RLJUBpBtyPQS
Qode
Ah right sorry! I misread that, I thought I saw Font Awesome. I was clearly wrong, sorry!
Just a quick one, can you tell me why the links do not work properly? http://www.screencast.com/t/oIFd2208zw1MThanks!
Hi again,
Try to set absolute paths for your links like thi for examples: http://google.com
If you continue to have problems, please submit a ticket at https://qode.ticksy.com with your site link so our support can investigate this.
Qode
Hi,
Im having problems with the revolution slider in your theme. Im getting black bars around de video. Help would be wonderful Url: http://goo.gl/6ndMKE
kin regards
Hello,
We checked your site, but we didn’t notice black bars around the video. Also, is seems that you are not using Bridge theme or it is severely modified, and if this is the case, try installing latest theme version without modifications.
Qode
hi pre-purchase question : in case of using one of your ready demos , is it possible to duplicate some part of it in the same page or in other pages of the same demo ? if yes ,is it done through the Visual composer ?
Hello,
Yes, you can duplicate page content which is built by using Visual Composer on a page, by copying elements or entire rows http://screencast.com/t/UHj4e1gzEC
And you can also copy entire content from different page by switching to text editing mode and by copying raw shortcode from that page http://screencast.com/t/8PX3Qy1j and by pasting it to some other page. Or, you can use a duplicator plugin, like this one for example https://wordpress.org/plugins/duplicate-post/
Qode
