28307 comments found.
Hey Guys. Is it possible to display the simple slider navigation-arrows on mobile devices?
We could make an option for that in the future 
. Would make sense in some user cases. I think it may be an advantage if the user immediately has the chance to identifiy by the navigation arrows that there’s more gallery content available. . The only indicator so far are the bullets below the items. and they are pretty small… and you need to scroll down to them on small screens.
anyway. it’s still a neat theme..
Yeah, totally agree. There should be some indicator that you can scroll. It’s often enough with bullets, but we could make an option with arrows also.
*thumbs up
Hi,
We want to use your themes for all our wordpress developement jobs, Could you please tell me if you can you a price for multiple site license?
Fred
Hi there, thank you for choosing Flatsome as you main toolbox
Really appreciate it. We have an “extended” license, but it’s very expensive. I recommend you to just buy a new license for each client /site you are creating.
I have a problem with cupons (eg 10% on the whole cart)... If I set “Display Prices During Cart and Checkout” to excluding tax, they work fine. But fuck up the calculation if I set it to Including Tax. And I would really like to set it to Including Tax since it is the only option that makes sense here in Denmark.
Hi there, we use default WooCommerce functionality for this, so it’s not controlled by the theme. I think you need to try ask in the WooCommerce forums or WooCommerce support regarding this.
Hope you understand 
Wrong account, see next post
Hey! I would like to know where the code for the payment icons is? Right now i’m having a problem with loading up a custom image I added instead of the icons,
it’s having problem loading the [site_url], so if I could find the code where it’s located I can put it in manually
Hi there, we’ll have that fixed in next version of the theme 
I installed the theme on my local desktop installation to be able to do my initial WP testing. For some reason when I go to console Flatsome > Theme Options. I get an ” (my local ip address) is currently unable to handle this request” error. Do you know how to resolve this ?
I would like to mention that the other links like “Advanced”, Help and Guide” and other work fine.
I had also increased the memory setting in wp and php. Still getting 500 server error.
you email details to post@uxthemes.com so we could take a look at your back end?
As I’ve mentioned , WP is just installed in my desktop so I don’t think there’s a way to see the backend unless we share screens. It is a bitnami virtual machine where I usually develop and test WP installations. Never had problem with other themes.
Ah, sorry. We replied back to your email now 
wishlist icon on touch mobile still not fixed. Also, most recent update, .28 broke advanced custom fields shortcode in absolute footer.
BOTTOM TEXT – SECONDARY specifically does not render any shortcode. That is in absolute footer. Copyright [ux_current_year] does not work either
looks fine when added, but when saved and you exit builder it shows up as shortcode
Thanks for noticing. We’ll have this fixed in next version 
I have problems with Flatsome 3.0 Theme and woocommerce 2.6.4. When trying to edit anything, changing layout or whatever, I get the error:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
I know for sure it is a problem with woocommerce, since deactivating the woocommerce plugin fixes the problem.
What should I do?
Hi there, try increase the wordpress memory limit. That should help 
I’m in contact with your support now. They asked me to send the Woocommerce status rapport.. So hopefully we will figure it out. I can’t increase the limit over 64m with my current plan..
Well woocommerce recommend at least 128 mb. Is it possible to upgrade it? It’s highly recommended because of speed.
I was able to fix it. I first increased the limit to 64mb through my host. But found out that the file default-constants.php was setting the limit to 40mb. Once I edited that, it’s no all good. Thanks for your help
Ah, thanks for letting us know. Not sure who added the default-constant.php file. It’s not a part of Flatsome. Is it a part of WordPress?
Please can you tell me what the correct Flatsome CSS is for replacing the add to cart button beneath the product image, with a custom button image. i.e.
button.single_add_to_cart_button.button.alt { background: url(‘https://yourdomain.com/image.png') no-repeat; width: 270px; height: 270px; }
a button.single_add_to_cart_button.button.alt:hover { background: url(‘https://yourdomain.com/image2.png') no-repeat; width: 270px; height: 270px; }
Hi, trying to update to ver 3.0.28 and getting the following error: “Update Failed: Could not create directory. flatsome/assets”. Please advise.
I have 4 different test environments setup locally and getting different error messages when trying to update from ver 3.0.27 to ver 3.0.28. Here is another error message I am getting: “Update Failed: The theme is at the latest version.”
After further testing I can update to ver 3.0.28 from ver.2.9.6 but not from ver 3.0.27.
Hi, In my Product page, when click on the description or review tab, page scroll up automatically. I hope it was supposed to show the tab content only, no page movement was intended. How to fix it?
Hi there, there could be a plugin conflict on your site. Is the site online so we could take a look?
Hi,
If I select footer 1 with 1 column and add a widget to it containing a row with 4 columns. All 4 columns are width 100% instead of 25%. Is it a css bug?
Played with version 3 for a day now, still some kinks but WOW, What an incredible re-write. This theme is gonna be #1 for Woo for a loooong time. GREAT JOB UX! I will be buying more licenses for sure.
Thank you so much! We have worked really hard on this and will continue to do that. Flatsome is the theme for the future 
Excellent theme, I always recommend it.
Quick questions, how do I change the product layout to Full-width gallery only for one product?
http://flatsome3.uxthemes.com/shop/booking/yoga-course/?style=layout-exploreThank you
You can change that in Theme Options > Shop > Product page 
Hi there, we are trying out flatsome with an affiliate shop using an AJAX product filter.
Every time a filter is being applied the masonry layout wouldn’t render properly anymore.
So just wanted to ask quickly which script we have to load in order to trigger the masonry rendering?
Thanks a lot for your input !
Thanks for letting us know. What Ajax filter plugin are you using?
Hi UX-themes,
I was trying a clean Flatsome 3 install but I get a strange 500 error when I try to load the theme’s option page.
Here’s the error shown in the server’s log file:
error PHP Fatal error: Cannot unset string offsets in /wp-includes/class-wp-customize-widgets.php on line 1069, referer: /wp-admin/admin.php?page=flatsome-panel-plugins
Flatsome 2.9 is running smoothly.
Have a good one
Hi there, try increase the memory limit
That should help.
Hi! Thanks for your reply, I’ve increased the memory limit to 256 define(‘WP_MEMORY_LIMIT’, ‘256M’);
but I get the same error..
tried also to increase it further till 556.. but still get the error…
Hi UX-themes,
sorry to bother again, I’ve tried to increase the memory limit with no results.. Do you have any idea of what it might cause the 500 error in the theme’s option panel?
Have a good one
Hi again, could you email details to post@uxthemes.com so we could take a look at your back end?
Hi UX-themes,
I had some time to take a closer look and the issue was the limit of the memory in the php.ini. -> everything worked increasing it to 256M
I also read that the required memory limit decreased in the last update so thanks for improving this great theme!
Have a good one
Thanks for letting us know 
So before the headings for checkout was in page-checkout-focused.php – (SHOPPING CART > CHECKOUT DETAILS > ORDER COMPLETE). I used to translate it in this file, but its not there anymore. Where do i find it now?
HI there, I recommend you translate them by using https://nb.wordpress.org/plugins/loco-translate/
How to change H1,h2,h3 font size ?
It does not display the selected font on the IPhone. On Android it right
1) About new version: Simply Awesome!! Congratulations!
I´m not have your support, but I need to report possible bug:
Please, Look compatibility of UX PAGE BUILDER.. I tryed with PHP 4 , 6 and 7 and it persists “LOADING PAGE BUILDER”. I think this builder needs some server requirements that need to be exposed.
Hi there, thank you so much
Do you get any errors in the web console?
Updated:
- Using Firefox all is OK - The problem occurs only in Chrome.. it seems to happen when script is running “JQMIGRATE”