39363 comments found.
I have a question for this theme. Do you have the option of having the landing page have 2 links – one for commercial; one for residential. And once you click on one of those 2 links, that link will go to “commercial” website, and if you clicked the other link, it would direct to “residential” website?
Hello!
This can be done … but you need 3 installs, a multi-site would be best.
Basically you are asking for one landing page, that then has buttons that direct to two different sites. So one site is your landing page, one site is commercial, and one is residential. You could set this up all on one multi-site.
If you have further questions let us know!
Thank you!
Does the avada store support the Easy Digital Downloads store or just WC?
Hello!
We’ve not tested that ourselves in depth so cannot guarantee it, however it should be fine as we have had no reported issues. We do not offer design integration for it though, like we do for WooCommerce.
If an issue does arise, we ask that you contact the plugin developer to see if it is a known issue with themes and if there is a resolution. And you can post on our support forum with any details and we can check it out and see if we can resolve it. A majority of the time it is something minor that can be changed.
Thanks!
Ah, ok. Sent you a message to follow up on this. Please look for it and respond. Thanks!
Hey @elindydotcom!
Whereabouts did you send your last message? I can’t see it in these comments and just want to be sure we don’t miss it.
Thanks!
Ryan
I sent it via the contact form on one of the envato tabs.
Hmm that is for Envato inly, which we do not have access to. For ThemeFusion, you can email support@theme-fusion.com, or if you need theme support (if you bought Avada_ then sign up with these steps: https://theme-fusion.com/avada-doc/getting-started/avada-theme-support/
Hi – I am having trouble with my portfolio page since last update either of WP or the theme… titles, rows and grid are totally broken, categories arent shown/sorted… its weird. see here: http://kleinmarkthalle.de/angebot/ does it make sense to renew for support? thanks
Hi there
Because the Themeforest comments section is only meant for pre-sale questions and generalities, please create a support ticket using the link below and our support team will gladly assist and guide you
I have checked our system and can confirm that you are Grandfathered in for your support as explained here -> http://bit.ly/1SwDKpe
Click Here To Create An Account & Get Support
Thank you, MB
I’ve just bought this theme but I cannot download it. I don’t know if it is my internet or Evanto however they’re not helpful at solving this.
Are you able to please help me? Even if you could send me a different download link for the wordpress files? I’m in urgent need of it! ben@creativecollective.co.nz
Thanks, Ben
Hi there
No worries, we have sent you an email
If you have any further questions or need assistance please create a ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, MB
Worked perfectly thank you!
I realised I should have done a ticket so I did that after posting my comment here, you can delete/close that 
Thanks again, Ben
Hey Ben!
Not a problem, glad to hear it’s all sorted out now!
Thanks!
Ryan
Hey ThemeFusion team,
I’m just about to buy this excellent theme, but I need to know whether the “anchor link” solution you have used on your Landing Product Page (http://avada.theme-fusion.com/landing-product) is included in your theme by default, i.e. when scrolling down or clicking on the menu items, the URL doesn’t change (e.g. www.myonepagesite.com/#about-us, etc.).
Hope this makes sense.
Thanks in advance.
Kind regards,
equio
Hi there
Yes it certainly is included with and is part of Avada, please take a look at this help file that explains how anchor scrolling works, in detail -> http://bit.ly/2cwCd4W
We will be delighted for you to join the largest theme community out there
Click Here To Create An Account & Get Support
Thank you, MB
Hi there,
I do appreciate your prompt reply and the details. Exemplary pre-sales support.
Thanks,
e.
Hey @equio!
Not a problem, I hope we get to see you join the ever-growing Avada community!
Thanks!
Ryan
Hi, I’m using the Avada Travel demo. Great job and beautiful design!
How do I add more space between paragraphs in the blog?
The demo blog only shows one paragraph on each blog post
Thanks
Hi there
Because the Themeforest comments section is only meant for pre-sale questions and generalities, please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, MB
Yes we do prefer questions to be filtered through our support center, however for this one you can simply insert a “separator” element wherever you want more space. It offers both top and bottom padding so you can control how much space to the exact pixel. Here is also a quick help file from our support center: https://theme-fusion.com/knowledgebase/how-to-add-or-reduce-space/
Thanks, see you on our support center!
Thank you, the separator widget works great!
Awesome, glad to hear it You can also use spacing on containers (full width containers), and columns have bottom margins, so it depends on your setup and what you are using. but a separator will always work so we recommend that at first.
Hey,
I’m having trouble setting up the theme. The installation with the zip file didn’t work in the backend of WP, so I did the via upload on my server.
Now WP is telling me that Avada_Full_Package is broken because it’s missing a stylesheet. Do you know this error?
Thanks for help in advance
problem solved. Thanks anyways!
Hi there
Thank you for letting us know
If you have any further questions or need assistance please create a ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, MB
Hi, I wanted to know how I can modify google map height to be really responsive in mobile. And then when I create just 1 column, how can I modify margin-top and margin-bottom to be really responsive in mobile. I can choose a size in fusion builder but with this issue, It’s not possible to change size in different resolution. It’s possible to have a really responsive solution with this theme ? Regards.
Hi there
Because the Themeforest comments section is only meant for pre-sale questions and generalities, please create a support ticket using the link below and our support team will gladly assist and guide you
What is certain is Avada is 100% responsive, regardless of the mobile device you are viewing it on. The best thing to do here is to show our support team the page on your site you are referring to, and we can check it and guide you through this
Click Here To Create An Account & Get Support
Thank you, MB
How to make our client slider or scroller
Hi there
I suggest taking a look at this help file -> http://bit.ly/2cymzLi
If you have any further questions or need assistance please create a ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, MB
Hello my portfolio has been misconfigured. we have put in each portfolio single post and see the theme settings “portfolio single post” half width but also looks good. It is full width and do not want it to look like that. you know we can do? we want to see the portfolio single post half width
http://www.bluefactory.es/portfolio-items/diseno-de-imagen-corporativa-para-gestora-cooperativa-de-viviendas/?portfolioID=11941Hi there
Because the Themeforest comments section is only meant for pre-sale questions and generalities, please create a support ticket using the link below and our support team will gladly assist and guide you
I have checked our system and can confirm that you are Grandfathered in for your support -> http://bit.ly/1SwDKpe
Click Here To Create An Account & Get Support
Thank you, MB
Hi,
Love Avada, very versatile and full of great features for those with limited coding knowledge!
These are the current google guidelines for Accelerated Mobile Pages (AMP)
https://support.google.com/webmasters/answer/6340290
As far as I can see from my site Vs google search console, Avada doesn’t support these at the moment as no AMP compliant pages are found.
Do you have any thoughts on Avada and AMPs at the moment, and for the future?
Thanks
Hey @ian500!
We do have plans to adopt AMP in Avada, however it is not a feature that will be included with the upcoming Avada 5.0 release. From what I can see in our notes, AMP integration has been slated for 5.x, however the exact version has not been set. Once Avada 5.0 is released, we will review the list of feature requests and decide what we can fit in the subsequent releases.
If you have any questions about using Avada, please head on over to our support center to submit a ticket. A member of our team will be assigned and respond as soon as possible.
Click Here To Create An Account & Get Support
Thanks!
Ryan
Google PageSpeed Insights show only 36/100. The site is very slow. I cant find any solution from forum. Ticket submitted but no reply. Can I request for money back?
Hey @pcmartkl!
Hmm, there are quite a lot of factors that come into play when determining your site’s speed. The most impactful being your site’s content, followed by your server. Avada does also play a part, but it’s not as major as several other items that should be looked into first.
If you would like us to take a look at your site, please head on over to our support center to submit a ticket. A member of our team will be assigned and reply as soon as possible.
Click Here To Create An Account & Get Support
Thanks!
Ryan
Hey @pcmartkl!
Oh, sorry, I missed the last part of your comment. I had a look through our support system but couldn’t find any tickets under your username. Can you please email all of your details through to support@theme-fusion.com so that our support manager can take a look at this for you?
Thanks!
Ryan
In Avada 5.0 do you have a demo for museum website? When i can buy Avada 5.0 ? I need ASAP! Thank you.
Hey @carligeanuandrei!
We don’t have a demo specifically for Museums, however depending on how you would like you page to be displayed, you could use one of the other available demo’s as a starting point and then change the content/images to your own material. If you would like to see a Museum demo designed for Avada, please email your suggestion through to support@theme-fusion.com with “Avada Suggestion” in the subject so that it can be reviewed by our development team.
Thanks!
Ryan
Real Customer Reviews From The Past 24 Hours!
We love our customers and our customers love us. These amazing 5-Star reviews are fresh from today!
Waited a couple of days to see if anyone commented on the price increase but without comment?
Only a buck…but also pushes extended support up in price!
Hi there
On the 22nd of September 2016, Envato implemented (ADP) Author Driven Pricing for the Themeforest market place. This subsequently follows the same implementation for GraphicRiver, CodeCanyon and 3DOcean.
This initiative was originally announced by Envato on the 4th of April 2016 -> http://bit.ly/1qEnQmd – For details on how and why Envato has implemented this please see their help file -> http://bit.ly/1r3PtWt
- As of the 22nd of September 2016, we (ThemeFusion) adjusted the Avada selling price from $59 to $60 to offset the loss of revenue as a result of Envato’s change to a fixed buyers fee. An annual five figure loss of revenue for ThemeFusion would have happened, going instead to Envato. This is unsustainable and would negatively affect operation expenditure and operating costs. Avada updates, maintenance, support and R & D needs to remain unaffected.
- We (ThemeFusion) also do estimate that (ADP) Author Driven Pricing can be and will be a positive change in numerous ways. It places more control into the hands of authors, paving the way for competitive marketing and the ability to promote sales like Black Friday, Holiday promotions and new product launch differentiators.
- (ADP) Author Driven Pricing does not change or affect Envato’s licensing rules and regulations, which is critically important and there are no subscriptions or offers for authors to introduce an annual fee. The regular and extended licensing remains unchanged. ex: one license purchase per site.
Furthermore, this new facet affords us the ability to over time grow sustainably into what we, our customers and the market place determines is the correct price structure for our Avada and the new products we will be introducing in 2017.
Thank you for understanding, please let us know if you have further questions!
Thank you, MB
By above Michael, you guys have been waiting for someone to make this comment…so do we wait for a Christmas special now 
or will Envato up their fees on discounts too?
Hi there
Thank you for your reply. We had already announced this via the Avada Facebook group, last week. We will be posting this out again next week.
Regarding Envato’s future business plans and intentions, we know as much as you do so why not contact their Marketing department and inquire about it -> http://bit.ly/1rtlAqL
Regarding Envato’s change to a fixed buyers fee method, well that is exactly what it is. Fixed. It is applied to the final price of the item, increasing or decreasing the item price is not the determining factor as explain here by Envato -> -> http://bit.ly/1r3PtWt
Thank you, MB
“We had already announced this via the Avada Facebook group, last week”
Shame I’m not on Facebook Micheal…I must say I can’t remember reading it hear on ThemeForest.
Thanks anyway, let you get back to v5.0
No problem, have a great day
I am having a problem accessing support – i enter my purchase code and i get this message: —This purchase code is already associated with the username michelhabib. If you forgot your password, please reset your password.
and when i try to recover password with username i don’t get a reset email, and when i try to recover password with email, i get a message that my email is not registered…
can you help me please? i already lost one month of the support.
Hey @michelhabib!
Hmm, can you please email all of your details through to support@theme-fusion.com? Our support manager will be able to sort your account out for you and get you back into the system.
Thanks!
Ryan
Thank you Ryan for the prompt response, all sorted out now
It is our pleasure
how do i change the avada featured image 1 size on my blog post? All my pictures get blown up
Hey @nivroc!
As this comments section is intended for pre-sale questions only, can you please head on over to our support center to submit a ticket? A member of our team will be assigned and respond as soon as possible.
Click Here To Create An Account & Get Support
Thanks!
Ryan
Hi,
is it possible to use the Fusion Slider on every Page without setting it manually for every Page? I would love to use the Fusion Slider as my main Banner on every Page, but i feel like it’s not possible is it? If yes could you tell me how to do that? Like i said before i already know how to put it manually for all Pages but for Example my Buddy Press Profile Pages for different users don’t have the Slider on the top, and it would be a lot work to put it for every User ^^
Hey @tsubby!
At the moment we don’t have an option to assign a slider to every page, it does need to be done manually on each page. The only solution would be to customize the theme files, or create a custom plugin to hook in and insert the shortcode at the top of every page. If this is something you would like to pursue, I would recommend getting in touch with one of our customization partners:
https://theme-fusion.com/customizations/
If you have any further questions about using Avada, please head on over to our support center to submit a ticket. A member of our team will be assigned and respond as soon as possible.
Click Here To Create An Account & Get Support
Thanks!
Ryan
Hi,
After last updated, the menu come under the product, shop.vigorsport.com
Hey @mrlaziz!
I’m not able to see the issue that you’ve mentioned on your site. If you would like us to take a look at this for you, please head on over to our support center to submit a ticket. A member of our team will be assigned and respond as soon as possible.
Click Here To Create An Account & Get Support
Thanks!
Ryan
Thank you I fix it
Fantastic to hear, thank you!
If you have further questions or need assistance with anything, signup at our support center and submit a new ticket. Our support team will gladly help!
Click Here To Create An Account & Get Avada Support
Thank you!
Hello, will there be a status post format in Version 5?
Hey @projekt-42!
We haven’t made any changes or additions to post format’s in Avada 5.0. If this is a feature you would like to see added, please take the time to email your suggestions through to support@theme-fusion.com with “Avada Suggestion” in the title so that it can be reviewed by our development team.
Thanks!
Ryan
