23227 comments found.
We can’t find most of the js and css files for this project.
For example I download the zip file and searched for jquery.js and it wasn’t in the folder.
<script src='http://www.newsmartwave.net/wordpress/porto/wp-includes/js/jquery/jquery.js' type='text/javascript'></script>We are wanting to create an html file index.htm file from the template and have all the js and css files to be run locally.
Hi, The files are already in the folder, you just have to navigate to wp-includes/js/jquery/ you will find this jquery.js file here please try again. Thanks
I downloaded the ZIP file themeforest-9207399-porto-responsive-wordpress-ecommerce-theme-wordpress-theme.zip
At the root there is not a wp-includes folder?
Hi,
The wp-includes folder is inside your WP site not in the theme’s zip file. This zip file only contains the theme’s php files.
Please read the documentation here about how to update your theme and plugins:
http://newsmartwave.net/wordpress/porto/documentation/#updateThanks
hello i have a question before purchase. why anybody can reviews or rate product? i think only user reviews is better.
Hi,
Yes, you can restrict the not login customers to leave a review for the products. There is the setting available in the Woocommerce to do that. With that setting only the user can leave the ratings and review.
Thanks
Is there any way to improve performance of this theme?
Even on a new vanilla site as soon as I install this theme (and only installing the required add-ons) doing a google pagespeed check the mobile speed drops from 77 to 60, this isn’t very good at all.
Hi,
For Speed improvement of your site, there are a number of issues which could be implemented to improve the performance, this in return will allow Theme to perform better. Please see suggestions to improve your site speed at the link below: https://goo.gl/1g1MNh Further, this is best and comprehensive guide to speed up your website, we highly recommend to follow it: https://www.dropbox.com/s/djgfw8whwx607is/The%20Need%20For%20Site%20Speed.pdf?dl=1Thanks
Hi,
Just saw your rating. We haven’t heard back from you since last month. If you have some particular issue with the theme please tell us and we will surely fix it for you for free. Porto is a multipurpose theme as we have mentioned.
If you think this theme is not good for your site, we will happy to refund you in full. So can you please send us refund request by going here?
http://themeforest.net/refund_requests/new
We fully stand behind our product quality and customer satisfaction.
Thank you
Hey guys, all good except still didn’t mnage to make shop only grid even i put default in setting and now im switch to our test domain and i have HTTP ERROR 500 even all links in Mysql are with http:// any idea?
Hi,
First please contact your server for the resolution of this error as it is related to your server. After success in making the site live functional please contact us through our support forum, So we can check and solve this issue for you.
Thanks
thx
The Retina Logo that is set in theme options does not appear in mobile (Specifically checking on an iphone 6)... How can I fix this?
I am using header 1 FYI
Hi,
Can you please contact us through our support system so we will check your issue and solve it for you. We have not yet reported this issue yet anywhere. So we have to check it in your site at our end it is working fine.
Thanks
hello now I saved money for buy this theme I’m going to buy tomorrow morning 
Hi,
Sounds great!
Thanks for choosing the porto theme for your new project.
Have a nice day
Done finely i PURCHASED this theme i like to PURCHAS “Venedor – WordPress + WooCommerce Theme” too but its take time to PURCHAS $59 is so big money to me . Thank you HAVE A NICE DAY
Thank you very much for liking the Porto theme and purchased it.
Wish you best of luck with your project.
Enjoy the theme
Hi, Can You provide a few live websites examples? (REAL), Thanks !
http://marathos.gr/
http://southerngypsysoul.com/
http://www.americanmailboxesusa.com/
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired.
Thanks
When is the release of “Medical” thank you..
Thanks for your interest. We’re planning to release in 2 weeks.
Hello All,
I am brand new to WordPress and would appreciate some guidance on an issue. Several months ago I put a site up on Shopify but I think I like the navigation of the Porto theme better. When I read the Porto description it said compatible with Woo Commerce. If I switch my site to the Porto theme can it still work with the Shopify shopping cart or do I have to recreate the shopping cart on Woo Commerce?
Thank you,
Jack
Hi,
First of all thanks for showing interest in the porto theme.
Sorry, our theme will not work with Shopify. You have to recreate the site by using the Woocommerce Plugin for your shop and products.
Thanks
Hi,
First of all thanks for showing interest in the porto theme.
Sorry, our theme will not work with Shopify. You have to recreate the site by using the Woocommerce Plugin for your shop and products.
Thanks
Hello,
Thank you for the quick response. That’s very much appreciated. One more question:
I was looking the Porto theme and trying to visualize how it would work with our products (we sell 3D Printers and 3D Print services). Is it possible to download the theme for 7 days (for example) just to lay out the pages and see if it’s the right fit?
Thanks very much
Jack
Hi,
Sorry, it’s not possible.You have to purchase the theme first then you can use the theme only. You can check the all the Demos here:http://newsmartwave.net/wordpress/porto/
Thanks
Hi, hope you are doing well.
Shopify version of Porto is now released, hope you to enjoy it. https://themeforest.net/item/porto-ultimate-responsive-shopify-theme/19162959?s_rank=2Regards.
Your latest update doesn’t show the Shipping Fields on the checkout page. I am using WP 4.6.1 and WooCommerce 2.6.4. No plugins installed…
Hi,
As we have checked everything is working fine at our end, and we have not received any request about this issue which you are facing. Can you please check your Woo commerce settings are active ?
If still you are facing this issue then please contact us through our support forum, So we can check and solve this issue for you.
Thanks
Sorry, my bad. I messed up with something and that’s why it didn’t work Now it’s all functioning. Thanks!
Sounds Great. Enjoy using Porto Theme.
Hi!
How can I translate po/mo files? I used poedit.net tool
I edited en_GB.po file like this: https://i.snag.gy/yqgXOE.jpgThen I uploaded it to the server, but it wasn’t translated at all.
Also I thought that maybe this file isn’t using at all, so I added its usage into wp-config.php like this:
https://i.snag.gy/3cUsXK.jpgBut no success so far.
What do I miss?
THanks in advance
Hi,
You need to update translated .po and .mo files. which you can find in wp-content\themes\porto\languages. Thanks
Hi again, did you even read my question? I’ve done it already, but it didnt work out for me. Maybe I forgot something, please help me with this.
Thanks
Oh so sorry for the last message.
The en_GB code is only worked for the English Language and for the translation you have to use your language translate code for example if you have translated into Italian then you have to use the it_IT.po and it_IT.mo file name otherwise translation will not work for you. It’s the standard of the WP.
Can you please tell me in which language you want to translate the theme language files? So I will tell you the code for that.
Thanks
I added a Sale page using the “Porto Sale products” widget in Visual Composer. This page doesnt show the woocommerce sidebar like in categories. In fact, it doesnt show any sidebar. How can I add a sidebar?
Hi,
Please edit your page and in view options, you can find the sidebar option where you can select any sidebar to show on the page but select the layout first from the layout option as well by using the left or right sidebar, it;s up to you.http://prntscr.com/cnmxse
Thanks
Hello i have problems with role editor , also have a problem with the front page , now appearance this :
<p><p>
Hi,
Sorry, but I did not understand your issue. Can you please explain more and give us any screenshot of the issue you are facing?
Thanks
You can go www.celulandia.com.mx and you can see TEXT in the front page
Hi,
Please contact us through our support forum, So we can check and fix this issue for you.
Thanks
Hi,
I was attempting to use the lightbox shortcode to open a lightbox from a link. I want this link to be a superscripted number immediately following a word (like how references are linked in wikipedia and such). I’m struggling with figuring out a way to do this with the shortcode. Is this possible or should I explore an alternative option?
Hi,
Sorry, you can not use the lightbox effect on the text but you can use the single image with the light box.
Thanks
Is Yoast SEO still compatible with this design? At my site with this theme the WYSIWYG editor isn’t working correctly anymore (shows a white editor, with nog editors bar). Is this a known bug?
Hi,
Yes, Yoast SEO plugin is compatible with our latest proto 3.1 version. But I did not understand your issue which editor is not working? Can you please send us any screenshot of your issue or more details about it?
Thanks
No one responds to emails. very weak support!
Hi,
Can you please consider sending email again through here:https://themeforest.net/user/sw-themes we do not have any un responded email in our inbox.
Thanks
I’ve sent several messages and no one answers. the site malfunctions, has flaws and a poor support.
Please contact us through purchased account. If you have purchase code, you can register an account in our support system, http://smartwavethemes.net/support
Hi, how can I add in custom font? I have uploaded custom fonts in Theme Options > Font Control and configure again the font family in Theme Options > Skin > Typography. However, it is not working and I see the option “temp” in the dropdown list. What can I do from here? Thank you.
Hi,
Please contact us through our support forum, So we can check and solve this issue on priority basis for you.
Thanks
This theme is BAD for SEO.
It uses an image/logo in a H1 tag which is VERY BAD for any SEO. an H1 tag is for TEXT – and NOTHING else. Why did he put the Logo in H1 – it just don’t make sense!!
Why is he not making the Logo – H2 or H5 or H7 – or any other TEXT size? Does the developer understand what H1 – mean? clearly not! It is a TEXT attribute – and it can do NOTHING with an image.
The developer is arrogant and try to patch it is several different ways – even change my system structure – but refuse to fix the BUG!
He clearly don’t understand SEO – hence don’t understand that an image in an H1 tag is very poor coding.
Hi,
This is not a bug, so many themes are using this H1 tag. But as per your request we will add your suggestion to our feature updates and we will take a look in to it and consider your feature request.
thanks for the suggestion.
Have a nice day
Hi. Please, how can I show, using the Ajax product filter widget, the attributes only for the categories that they have some products inside with these attributes? I mean, for example, I have the category “cars” and I create some attributes (like “type” and “engine”) to this category products. But when I see the main category or other categories (that they are not cars) I also see the filters “type” and “engine” on the widget and I don’t want it. Thanks!
Sorry, at any other category (that is not cars) it’s ok, I don’t see these attributes filters, it was a mistake. But I would like not to show this filters when I see the main products category (the shop page), where I show the icons of the categories but not any products. I don’t know why here I still see this attributes filters… Any help? Thanks again!
Hi,
Please provide link of your website and screenshot of the issue you are facing or need help to fix. We are not getting clearly what you are trying to acheive. Thanks
I solved it using logic widget, thanks! I have another issue: I need to change the logo when the header is sticky… but I’m using a header type (12) which does not allow to define a different logo for that. So, please how can I make to use header type 12 and see the defined logo for sticky? Thank you!
You can do this form Theme Options >> General >> Logo, Icons. Logo in Sticky Menu. You can set sticky header logo from here. Thanks
Hi, I purshased this item in 2015 – “Porto Multipurpose Responsive WordPress Theme” and looks like is the same with new features. But I have no access to the updates anymore, this is not the same theme? I ‘ll need to buy a new license to have access to the updates ? And if so, it will be compatible with my version? Thanks, Fernanda.
Hi,
First of all thanks for contacting us.
Yes, you have to buy the new license for this theme and this theme is not compatible with your old version. Both themes are using the different frameworks to built the theme. So you have to buy this theme from here: http://themeforest.net/item/porto-responsive-wordpress-woocommerce-theme/9207399Thanks
Ok, thanks.
