23231 comments found.
Hi,
I’m out of support, so just mentioning it here. Porto 3.1 is not compatible with the WooCommerce Multilingual / WPML Currency Switcher.
In the ‘inc/functions/layout.php’ file you are using the following conditional several times:
if ( class_exists(‘WCML_Multi_Currency_Support’) ) {
However that class (‘WCML_Multi_Currency_Support’) has been long removed from WooCommerce Multilingual. So it will never work with Porto 3.1 unless that is fixed.
It would be great to get a fix for this, I’m sure lots of your clients have the same issue.
Just thought I would let you know.
Other than this the theme is pretty good, though I think there are too many options in it.
Cheers, Andras
Hi,
Porto 3.1 is fully compatible with WooCommerce Multilingual / WPML Currency Switcher. We have not yet received any complaint about this issue anywhere. If you have any issue with that then please give us more detail about the issue you are facing with screenshots. So we will check it and also please give us URL of your site with admin details so we will check your issue in your site and solve it for you.
And also Could you please purchase support extension to get further support?
Hello SW-support,
Thank you for your quick reply, much appreciated.
At the moment I don’t intend to pay $41 for support, as it is not really needed. I merely wanted to point out this glitch to you, with details to help you solve it.
Currently I solved the problem with inserting some custom code into the named layout.php and it works fine until a fix for this comes. (If anyone is interested, write me.)
> We have not yet received any complaint about this issue anywhere
Well, now you have.
Though not a complaint, rather a flag.
I’m sure you are putting lot of effort into your theme, it is visible on the quality and the abundance of settings, as well as on your 5-star rating. However, this currency switcher glitch is there.
As I stated, in the layout.php (Porto 3.1) file there are lot of checks for the WCML_Multy_Currency_Support class. I have checked the files of WooCommerce Multilingual, and there is no trace of this class. Also I searched through the WPML forums and found this reply, which seems to confirm, that is has been removed: https://wpml.org/forums/topic/latest-woocommerce-multilingual-disabled-my-currency-switcher-speed-issues/#post-909972At the moment I don’t need support for this, however, if you would like to, you can check on my dev site. I’m happy to give you login if there is a way to do that privately.
Cheers and keep up the good work, Andras
Hi again!
How to show different menu items depending if user is logged in or not?
Thanks
Hi!
My goal is to have two currencies for products: usd and national one. I want to set price for products in usd, set exchange rate for my currency and price in national currency should be calculated according to exchange rate. On frontend the price should be displayed in national currency. So the workflow is: input-> price in usd->calculating->price in national currency. How can I achieve this?
So far I’ve installed WooCommerce Currency Switcher plugin and set two currencies, but at the moment there is no workflow like I discribed, because I have to input currency as a national currency.
PLEASE MAKE SURE YOU UNDERSTOOD MY QUESTION
Thanks
Hi,
Please read the article below, I hope it will help you a lot:https://docs.woocommerce.com/document/shop-currency/
https://docs.woocommerce.com/document/currency-converter-widget-2/
OR
You can use this plugin to achieve your goal:https://wordpress.org/plugins/woocommerce-product-price-based-on-countries/
Thanks
Hi!
How can I add “Register new user” link on some page?
I’ve installed “shop 1” demo, but at the moment I have a link like “login” and actually login page without any link for registration.
I’ve enabled “all user registration” option in wordpress.
Thanks
Hi,
Please go to Woocommerce >> Settings >> Accounts >> Enable the registration form on the My account page.
Thanks
Hi,
I am getting this error
Warning: mkdir(): Permission denied in /home/store/public_html/wp-content/themes/porto/inc/admin/ReduxCore/inc/class.redux_filesystem.php on line 131
even after changing the directory permissions of wp-content/uploads/redux
Any solutions?
We can’t find most of the js and css files for this project.
For example I download the zip file and searched for jquery.js and it wasn’t in the folder.
<script src='http://www.newsmartwave.net/wordpress/porto/wp-includes/js/jquery/jquery.js' type='text/javascript'></script>
We are wanting to create an html file index.htm file from the template and have all the js and css files to be run locally.
Hi, The files are already in the folder, you just have to navigate to wp-includes/js/jquery/ you will find this jquery.js file here please try again. Thanks
I downloaded the ZIP file themeforest-9207399-porto-responsive-wordpress-ecommerce-theme-wordpress-theme.zip
At the root there is not a wp-includes folder?
Hi,
The wp-includes folder is inside your WP site not in the theme’s zip file. This zip file only contains the theme’s php files.
Please read the documentation here about how to update your theme and plugins:
http://newsmartwave.net/wordpress/porto/documentation/#updateThanks
hello i have a question before purchase. why anybody can reviews or rate product? i think only user reviews is better.
Hi,
Yes, you can restrict the not login customers to leave a review for the products. There is the setting available in the Woocommerce to do that. With that setting only the user can leave the ratings and review.
Thanks
Is there any way to improve performance of this theme?
Even on a new vanilla site as soon as I install this theme (and only installing the required add-ons) doing a google pagespeed check the mobile speed drops from 77 to 60, this isn’t very good at all.
Hi,
For Speed improvement of your site, there are a number of issues which could be implemented to improve the performance, this in return will allow Theme to perform better. Please see suggestions to improve your site speed at the link below: https://goo.gl/1g1MNh Further, this is best and comprehensive guide to speed up your website, we highly recommend to follow it: https://www.dropbox.com/s/djgfw8whwx607is/The%20Need%20For%20Site%20Speed.pdf?dl=1Thanks
Hi,
Just saw your rating. We haven’t heard back from you since last month. If you have some particular issue with the theme please tell us and we will surely fix it for you for free. Porto is a multipurpose theme as we have mentioned.
If you think this theme is not good for your site, we will happy to refund you in full. So can you please send us refund request by going here?
http://themeforest.net/refund_requests/new
We fully stand behind our product quality and customer satisfaction.
Thank you
Hey guys, all good except still didn’t mnage to make shop only grid even i put default in setting and now im switch to our test domain and i have HTTP ERROR 500 even all links in Mysql are with http:// any idea?
thx
The Retina Logo that is set in theme options does not appear in mobile (Specifically checking on an iphone 6)... How can I fix this?
I am using header 1 FYI
hello now I saved money for buy this theme I’m going to buy tomorrow morning 
Hi,
Sounds great!
Thanks for choosing the porto theme for your new project.
Have a nice day 
Done finely i PURCHASED this theme i like to PURCHAS “Venedor – WordPress + WooCommerce Theme” too but its take time to PURCHAS $59 is so big money to me . Thank you HAVE A NICE DAY 
Thank you very much for liking the Porto theme and purchased it.
Wish you best of luck with your project.
Enjoy the theme 
Hi, Can You provide a few live websites examples? (REAL), Thanks !
http://marathos.gr/
http://southerngypsysoul.com/
http://www.americanmailboxesusa.com/
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired.
Thanks
When is the release of “Medical” thank you..
Thanks for your interest. We’re planning to release in 2 weeks.
Hello All,
I am brand new to WordPress and would appreciate some guidance on an issue. Several months ago I put a site up on Shopify but I think I like the navigation of the Porto theme better. When I read the Porto description it said compatible with Woo Commerce. If I switch my site to the Porto theme can it still work with the Shopify shopping cart or do I have to recreate the shopping cart on Woo Commerce?
Thank you,
Jack
Hi,
First of all thanks for showing interest in the porto theme.
Sorry, our theme will not work with Shopify. You have to recreate the site by using the Woocommerce Plugin for your shop and products.
Thanks
Hi,
First of all thanks for showing interest in the porto theme.
Sorry, our theme will not work with Shopify. You have to recreate the site by using the Woocommerce Plugin for your shop and products.
Thanks
Hello,
Thank you for the quick response. That’s very much appreciated. One more question:
I was looking the Porto theme and trying to visualize how it would work with our products (we sell 3D Printers and 3D Print services). Is it possible to download the theme for 7 days (for example) just to lay out the pages and see if it’s the right fit?
Thanks very much
Jack
Hi,
Sorry, it’s not possible.You have to purchase the theme first then you can use the theme only. You can check the all the Demos here:http://newsmartwave.net/wordpress/porto/
Thanks
Hi, hope you are doing well.
Shopify version of Porto is now released, hope you to enjoy it. https://themeforest.net/item/porto-ultimate-responsive-shopify-theme/19162959?s_rank=2Regards.
Your latest update doesn’t show the Shipping Fields on the checkout page. I am using WP 4.6.1 and WooCommerce 2.6.4. No plugins installed…
Hi,
As we have checked everything is working fine at our end, and we have not received any request about this issue which you are facing. Can you please check your Woo commerce settings are active ?
If still you are facing this issue then please contact us through our support forum, So we can check and solve this issue for you.
Thanks
Sorry, my bad. I messed up with something and that’s why it didn’t work
Now it’s all functioning. Thanks!
Sounds Great. Enjoy using Porto Theme. 
Hi!
How can I translate po/mo files? I used poedit.net tool
I edited en_GB.po file like this: https://i.snag.gy/yqgXOE.jpgThen I uploaded it to the server, but it wasn’t translated at all.
Also I thought that maybe this file isn’t using at all, so I added its usage into wp-config.php like this:
https://i.snag.gy/3cUsXK.jpgBut no success so far.
What do I miss?
THanks in advance
Hi,
You need to update translated .po and .mo files. which you can find in wp-content\themes\porto\languages. Thanks
Hi again, did you even read my question? I’ve done it already, but it didnt work out for me. Maybe I forgot something, please help me with this.
Thanks
Oh so sorry for the last message.
The en_GB code is only worked for the English Language and for the translation you have to use your language translate code for example if you have translated into Italian then you have to use the it_IT.po and it_IT.mo file name otherwise translation will not work for you. It’s the standard of the WP.
Can you please tell me in which language you want to translate the theme language files? So I will tell you the code for that.
Thanks
I added a Sale page using the “Porto Sale products” widget in Visual Composer. This page doesnt show the woocommerce sidebar like in categories. In fact, it doesnt show any sidebar. How can I add a sidebar?
Hi,
Please edit your page and in view options, you can find the sidebar option where you can select any sidebar to show on the page but select the layout first from the layout option as well by using the left or right sidebar, it;s up to you.http://prntscr.com/cnmxse
Thanks
Hello i have problems with role editor , also have a problem with the front page , now appearance this :
<p><p>
Hi,
Sorry, but I did not understand your issue. Can you please explain more and give us any screenshot of the issue you are facing?
Thanks
You can go www.celulandia.com.mx and you can see TEXT in the front page
Hi,
I was attempting to use the lightbox shortcode to open a lightbox from a link. I want this link to be a superscripted number immediately following a word (like how references are linked in wikipedia and such). I’m struggling with figuring out a way to do this with the shortcode. Is this possible or should I explore an alternative option?
Hi,
Sorry, you can not use the lightbox effect on the text but you can use the single image with the light box.
Thanks
Is Yoast SEO still compatible with this design? At my site with this theme the WYSIWYG editor isn’t working correctly anymore (shows a white editor, with nog editors bar). Is this a known bug?
Hi,
Yes, Yoast SEO plugin is compatible with our latest proto 3.1 version. But I did not understand your issue which editor is not working? Can you please send us any screenshot of your issue or more details about it?
Thanks
No one responds to emails. very weak support!
Hi,
Can you please consider sending email again through here:https://themeforest.net/user/sw-themes we do not have any un responded email in our inbox.
Thanks
I’ve sent several messages and no one answers. the site malfunctions, has flaws and a poor support.
Please contact us through purchased account. If you have purchase code, you can register an account in our support system, http://smartwavethemes.net/support