6351 comments found.
Hi! Some pre-sale questions! 
1) I can use my own version/license of the Visual Composer?
2) The theme is compatible with MPC Visual Composer Addons?
3) What means the message about (re)enabling the Grid Builder?
Thanks!
Hello,
1. Yes, you can use your own license, please note that Impreza slightly modifies original plugin, take a look at this reply for details.
2. Unfortunately, we didn’t test this plugin yet, you can check its compatibility yourself, and all theme features on this test drive server.
3. It’s deactivated by default to improve performance, you can enable it anytime if needed, but it can slow down your site a bit.
Let us know if you have any further questions!
Hi
When I use the contact form, the message sender as “sent by Wordpress.” I wish I could change that and be displayed as “sent by [sender Name & Email]”
Thanks.
Hi,
At the moment built-in form doesn’t provide such ability out of the box, you can use Contact Form 7 plugin instead to accomplish that.
Let us know if you have any further questions!
How can download previous updates?
Fro some reason your new update is not letting me go to my WP Dashboard, it keeps loading and at the end Error 503. But when i deactivated your theme everything works right.
Hello,
Please create a ticket on our Support Portal so our developers could investigate the issue.
Thanks, waiting to hear from you soon!
Ok i just did
Today I’ve hopefull tested the new release Impreza 3.7: but there isn’t implemented the feature for placing a tab element in a tab or toggle element with VC. Because of needing this – this is my feature request for impreza 3.8! Or is there a undocumented way to do this?
Hello,
Unfortunately, this issue related to Visual Composer plugin itself, it doesn’t allow to place Tabs inside Tabs, you can leave a comment here: https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments so authors of plugin could consider implementing this feature in one of the future updates.
Let us know if you have further questions!
Hi Guys, just bought your product.
Now i´m very curious about my new theme
Unfortunately I need licences to activate the enclosed plug ins. Please be so kind and give me adivce how to get these credentials.
Thank You. Best regards – John
Hi John,
You don’t need to activate plugins which came with the theme, you should only activate your license using this manual in order to use premium features, and to receive update notifications.
Let us know if you have further questions!
I´m trying to download the slider samples for Revolution slider. Revslider wants a Licence.
Visual Composer wants a Serial too – when trying to update.
Will You please help me how to get these files?
Visual Composer will be updated via theme updater once you activated Impreza license, take a look at this reply about slider samples.
Let us know if you have further questions!
Unfortunately this answers just the second half of my question. What about Revolution Slider. Sorry .-)
Please use a link from this reply to download desired sliders.
As mentioned previously you don’t need to activate bundled plugins, they will be updated via theme updater, take a look at this reply. If you want them to be activated then you should purchase a standalone license.
Let us know if you have further questions!
Hello, I’m listing the most recent blog posts all on one page, and using the option to “show full content” on each one. So basically it’s a list of short, FULL news articles (there will only be a handful total). I don’t want to be able to click the title/image to go to the permalink. Is there any way to disable the link on showing the most recent blog posts? So they’re just listed in full on one page but don’t link to standalone pages of individual articles? Thank you very much!
Hello,
At the moment Impreza theme doesn’t provide this feature out of the box, most probably it can be done with custom code, please create a ticket on our Support Portal as Customization, and when our developers have some free time they will be glad to help you out.
Thanks in advance!
please note that i renewed the support license but it still unactivated on my support account
Hello,
Go to this page: https://help.us-themes.com/user/licenses/ and click on Synchronize link there.
Let us know if it helped!
Здраствуйте. Если я куплю тему. 1. Смогу ли я использовать её на двух-трех своих разных сайтах по одному активационному коду? 2. Тема Impreza автоматически обновляется?
Hello Dmitry,
Please use our official English language, we provide support in English only. If I got you right, you should purchase a license for each site separately because all licenses are per domain, take a look at this article for detailed description.
Theme won’t be updated automatically, you will recieve update notifications in dashboard, and you should confirm them in order to update the theme, we’d recommend making backups before updating to be in safe.
Let us know if you have further questions!
Thanks. 1.Domain binds to the e-mail? 2. I’ll have a permanent link to download the NEW theme file Impreza? (rar, zip) For example I want to remake a new site from scratch on the same domain
Each activated license is bound to your particular domain, take a look at this article for details. Once license is purchased, you can find a link here: http://themeforest.net/downloads
Let us know if you have further questions!
Hi, my client just bought this theme and the visual composer is not working. Its loading forever and nothing happens. I have the latest Wordpress and the latest Impreza theme version
Hi,
This question will require additional information from you, some of which may be private. Please create a ticket on our Support Portal, and provide credentials via private reply (URL, admin username and password)
“Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.”
How do I fix this?
Hello,
You should extract dowloaded archive, find Impreza.zip inside, and install from this file (Impreza.zip).
Let us know if you have further questions!
Is it easy to make the “timeline”(http://impreza.us-themes.com/elements/tabs/) vertical instead of horizontal?
Hello,
At the moment Tabs element doesn’t provide such feature out of the box, you can use Timeline element of Ultimate Addons to accomplish that.
Let us know if you have further questions!
Hi.
It does not show me the icon on the contacts page for example. What is the problem? div class=”w-iconbox iconpos_left size_small style_default color_primary icontype_img” div class=”w-iconbox-icon”/div h5 class=”w-iconbox-title”Barcelona, Spain/h5 /div
Thanks.
Hi,
This question will require additional information from you, some of which may be private. Please create a ticket on our Support Portal, and provide credentials via private reply (URL, admin username and password)
IE8 can support it？
Hello,
Impreza is compatibe with Internet Explorer 11, and with all modern browsers, unfortunately, it won’t work with IE8.
Let us know if you have further questions!
Hi, just wanted to know if using impreza we can build page like this – https://avada.theme-fusion.com/resume/
Hi,
Yes, it’s possible to create such layout with Impreza theme, you should enable Horizontal Header at Theme Options > Header Builder, other elements you can create using Visual Composer elements. I removed your original message because it contains competitor link.
Let us know if you have further questions!
Hi
I want to ask if Impreza theme is compatible with buddypress
Thanks Dimitris
Hi Dimitris,
At the moment Impreza theme doesn’t provide native support for BuddyPress out of the box, you can check its compatibility yourself on this test drive server, also you can create a feature request on our Support Portal, and if it will receive many voices from other clients we’ll consider implementing native support for BuddyPress in one of the next udpates.
Let us know if you have further questions!
Thanks a lot
Hello,
My company just purchased and installed this theme for a client site. After activating the license I went to install the addons, but the “Ultimate Addons for Visual Composer” keeps erring out. It tells me “An error has occurred. Please reload the page and try again” and I’ve done that a few times to no avail.
Any idea what might be causing this and how to get the addon installed?
- Rebecca
Hello Rebecca,
This question will require additional information from you, some of which may be private. Please create a ticket on our support forum, and provide credentials via private reply (URL, admin username and password)
Hi there,
I hope you can help. I would like to set up my header to sit over my fullscreen slider on the homepage. I’ve tried everything but the slider seems to sit underneath a white bar and doesn’t sit underneath my transparent menu. I would like it to look like your demo homepage – http://impreza.us-themes.com/home-fullscreen-slider/
Can you help please? Thanks, Sami
Hi Sami,
Open your page in the backend, click on ‘Pencil’ icon to edit Row Settings, and enable ‘Full Width Content’ option there, take a look at this screenshot.
Let us know if you have further questions!
Thanks for this, I’ve tried it but the menu is still sitting above the slider and a white bar. I want the menu to sit over the slider.
Am I doing something wrong?
Let us know if it helped!
Thank you so much! It worked
Great, thanks for letting us know!
Hi there just wondering if this theme is compatible with WordPress 4.5.2?
Thanks very much, Sami
Hello Sami,
Yes, it should be compatible, but we recommend using latest software due to security, and performance reasons.
Let us know if you have further questions!
Thank you!
Presales question. Can i have a custom GIF as a preloader ? if yes is this going to need me to install a new plugin or is this a functionality prepacked in the theme ?
Hello,
Yes, you can, just upload desired GIF into Media Library, and add it at Theme Options > General Settings, by the way, you can check all theme features yourself on this test drive server.
Let us know if you have further questions!
Hello,
Can you please tell me what are the width breakpoints for the responsive layout on: desktop, tablet, mobile for Impreza theme and also for the Visual Composer.
Also, please tell me if the breakpoints are the same for the theme and the VC?
Is there a documentation regarding this for Impreza theme and for VC ?
Thanks.
Hello!
Unfortunately there is no documentation about responsive breakpoints at the moment. But I can provide some short info about this:
Breakpoints of VC columns:- Large (desktops) – 1280px and above
- Medium (laptops) – 901px to 1279px
- Small (tablets) – 768px to 900px
- Extra Small (mobiles) – 767px and below
- Default – 901px and above
- Tablets – 601px to 900px
- Mobiles – 600px and below
- 1279px
- 1024px
- 900px
- 767px
- 600px
- 480px
If you have more questions please create a ticket on our Support Portal https://help.us-themes.com/impreza/tickets/
Cheers!
