12819 comments found.
Hi, how i can select other header design ? o add my custom header
Hello simatecve,
Now you can’t select the header design, we don’t have option for that. If you want to custom header, you have to do it on PHP code.
Thank you.
Hello Team, This is really painful that your support is very very slow at all. you are taking more than 4 days to respond the issues. We have issue of Deposit option that is not working with woocommerce. Another there is Issue of flash discount option. Please respond fast on ticket ID 67607.
Hello surya5587 ,
We are so sorry for the delay, we got your problems. However, your issues is quite strange, nobody has problems as your. I’m afraid that we need time for checking it more carefully.
We will send feedback to you on Support System.
We hope you can wait.
Thank you so much.
Hi,
The description says
It comes with Hotel Booking, Car Booking, Rental Booking, Activity Booking, Tour Booking and much more continue updating in next time. We integrated payment method for you can easier for use our site for your business.
May i know what that means? Does it mean that we can sign up as an affiliate & get com?
Thanks
Hello OTSG,
Thanks for interested in Traveler theme.
And your questions, let us explain again: We do support Hotel Booking, Car Booking, Rental Booking, Activity Booking, Tour Booking with some payment method that support the paid on Traveler theme. You can buy and use this theme for your business.
If you check the demo you can understand more about this part. Now we still not support sign up as an affiliate & get com.
Please let us know if you have other questions about Traveler theme.
Thank you.
Hi,
Thank you! 
Hi, shinetheme! Why the site stopped working, I didn’t touch anything, it you are editing? http://tinyurl.com/zwabh8r
Hello Darishka ,
Could you post new ticket on our support System with your wp-admin + FTP account?
We want to check more about this trouble.
Thankyou.
Good day! I have already written twice, but the site no change! October 12, 2016 at 18:00 pm #67538, #67540
still not fixed, on the website the characters
I changed the encoding, but on top of the strange string “iwwu a ” and is also missing, scroling, you clearly did something
I had to recover the site 09.10.2016, not working conclusion of the lease on the home and also on the page of rent
why support if it only breaks the site and I have to restore it! some functions do not work, for example the reverse and mail order
Hello Darishka,
We got your ticket on Support System, we will check it ASAP.
Thank you
thanks
Hello workstationba,
Thank you very much for intersted in Traveler theme, let me answer your questions:
1. The calendars, now you can’t do synchronize with other external calendars. But if you are developer, you can do custom it.
2. It is impossible.
3. Let me explain about Woocommerce on Traveler theme: Woocommerce theme is integrated into tourism with the purpose to use the booking process of Woo. You also can use all payment methods are supported by Woocommerce, you also can be booked more service at the same time.
So If you use Woocommcer for paying, You can’t add Product( ecommerce shopping cart functionality) anymore.
4. You can check Woocommerce Booking on current demo now.
5. Yes, you can synchronize your site with roomorama.com by API.
6. I don’t sure with MOIP, Now Traveler theme did support PAYPAL already.
Please let us know if you have other questions about Traveler theme.
Thank you once again.
Hello,
I own multiple hotels in Brasil and we’re in the process of building a Hotel only OTA.
We’ve just purchased your traveler theme as we were impressed with the beautiful design options and thought that your back office admin would be just as impressive as you mention you modelled it off booking.com & expedia etc.
From my years of experience in the Hotel industry and working with all key OTA’s the two most important aspects of a Hotel OTA back office admin are listed below.
1. To be able to load prices for each seperate Hotel room category for each day of the year. (your system allows this which is great).
2. To be able to load room availability / allotment for each seperate Hotel room category for each day of the year. (your system doesn’t allow this which is mind boggling).
From a Hotelier’s point of view if a small or new OTA could not manage our room inventory correctly on their site it would create over bookings (which is the most stressful situation for a Hotel team which can result in legal action from an unhappy guest). In this situation as a Hotelier we’d promptly cancel our partnership with the relevant OTA to avoid further issues (this is a situation nobody wants).....
Room availability / allotment for each seperate Hotel room category for each day of the year can be simply managed through a very basic model like booking.com provide ( their system is so simple a 4 year child could use it :))
Please let me your thoughts on this necessary upgrade & confirm you understand this critical requirement?
I’d be happy to work with you guys & share my years of experience in the Hotel industry and share the relevant examples / modules if you’d like ? Is it possible to email your team directly?
Best Regards
Paul
Hello Paul,
Thanks you for your idea and we every impression with your experience about Hotel manager.
Yes of course your idea is welcome and you can email to this email: contact@shinetheme.com then we can have more discussion about this point.
Thank you very much!
After updating to the newest version this message “From the version 1.2.7, it has a few new data updates. Click “Update Now” button to perform it.” keep showing up even after i clicked on ” Update Now” is there something i am not doing right?
Hello,
Don’t worry about that. This notify don’t affect to the data on site.
Thank you
www.copanruinas.co thank you very frea00gginh much for the update…. stop!!!!!! stop experimenting with us…. we who pay for a final developed product… please stop/////
Hi guys. Pre-sales questions: - Is it possible to control the tour availabilty (according to the number of available places)? - Can we create packages using a combination of existing tours at a discount price? (ex: tour1=50€, tour2=50€, package tour1 + tour2 = 90€) Thanks for your help.
Hello code368,
Thanks for interested in Traveler theme, let us answer your questions:
1. Now you can’t control the tour availabilty.
2. And you can’t combination of existing tours at a discount price.
Please let us know if you have other questions.
Best regards.
Hi Guys, I cant install the Traveler Code plugin Download failed. cURL error 7: couldn’t connect to host
Hi My Friend,
You can try it again now. Our hosting have problem today and its working for now.
If you need any help you can post ticket on our support system then our supporter will help.
Our support system: http://helpdesk.shinetheme.com
In case you need we can install free for you.
Hope that help.
Hi there, i am still experiencing the same issue.
hi there, I’d need to add the “group days” option (by default in tour availibility settings) to the hotel rooms availibility too .. how can i do this by coding?
Hello antoniosigismondo,
For any guide for customize you can post ticket then our technical guys will help you answer and give solution.
Thanks
I tried, but your technical did not help me at all, did not even try to understand my needs … very bad …
Hello antoniosigismondo,
This is custom job and our supporter ready answer to you on our support system about this.
This is a big custom and so sorry we can not give solution for awhile
If you want hire someone for custom this function can email to us to contact@shinetheme.com with full requirement then we can check and answer to you
Thanks
Will you plan to add the Mega Menu for new update? Thank you.
Hello sovannmy,
Thanks for contacting us.
Yes we will added it in version 1.3.1
Thanks
Hi, in the videos regarding availability calendar I cannot see an option to delete data from the past(check-in/out , price, status). I suppose by time the database will become big if old availability data cannot be removed?
Hello orlp,
Thanks for the checking, we appreciate it.
We will consider about it in the future, on current version we don’t have options allow delete data from the past on Calendar.
Please let us know if you have other questions about Traveler theme.
Best regards
Hello please consider adding this options in the future: 1.when user register add a check box to subscribe for newsletter by mailchimp. 2.when use woocommerce please add the option to use the email templates & currency converter
Hello besoelnemr,
Thank you very much for the suggestion:
1. We are support newsletter by mailchimp, I don’t really get your point.
2. Woo Booking: the email templates can’t be modify, this feature belong to Woocommerce, we can’t intervene to modify it.
Best regards
sorry i didn;t explain no 1 well yes you support mailchimp but as a form separated from user register, what i am asking about when a user makes an account on the site after he finishes the register page his mail not added to the newsletter i need to give him that option to register for the newsletter so that i gain more subscribers and give special offers for the users with accounts on my website.
Ah.. Ok, we got your request, we will consider about it.
Thank you
Hy , i want to buy your theme but i have some questions :
I want extra search tab for : flights , flight + hotel – city break ,cruises , At tour or hotel result from search can i have option to save offer to pdf or print After a booking is made also an invoice is sent on mail ? Theme have payment option integrated ? Hotel room price can have diffrent prices by option( bb / hb / all inclusive ) ? Can you add an extra search tab whre it can be linked to an external api for flights ?
What are costs for this extra ?
Hello codrutdpopescu,
Thanks for interested in Traveler theme, let me answer your questions:
1. Extra search tab: the number of search tab belong to the post type on your theme. Now we support 6 services: Hotel + Tour + Rental + Activity + Car + Room => you can create maximum is 6 tabs.
2. If you want to add flight Booking, you have to integrate Filght(post type) by yourself, we don’t have custom service now.
3. After searching, you want to save offer to pdf or print => You can try with some plugin, this feature is not available on current version.
4. Yes.. After booking, email will be sent to clients and admin.
5. We have integrated Paypal, PayTrip, Payfast on current version.
6. Hotel Price, could you explain more? Which option you want to say about?
7. We don’t have external api for flights on current version and we don’t have custom service now.
Please let us know if you have other questions about Traveler theme.
Best Regards
Thank you for your quick answer but I HAVE SOME OTHERS :
1)I understand that max tabs is 6 but activity , car and room can be transformed in : cruise , flights and city break ?can be renamed also in dashboard ? 2)After searching, you want to save offer to pdf or print=> You can try with some plugin : can you be more specific ? I must try that plug-in before buy ! 6)price for 1 hotel room can be difrent : 100 euro – breakfast only , 115 euro half board and 130 all inclussive – we don’t have custom service now – not even I pay ?
Hello,
1. You can change the name of them, However flight Booking is difficult feature. If you change it you should carefully.
2. There are many free plugin that provide by WordPress, You can try to test with Default theme, we don’t know exactly your wish so we can’t help you test it.
6. Now we don’t have option as your Request. But we have Price Fixed for Room and Extra service:
You can enter the extra service:
- Breakfast : 50euro
- Half board: 100euro
- ...
Your clients can select the service they want.
7. We only fix the problems that comes from Traver theme, other request we don’t support.
Please let us know if you have other questions.
Thank you
When I buy this theme. All “must have plugins” for 100% work are in zip file?
Or I must buy some other items?
On this I ask, because now I found this official woocommerce plugin: https://woocommerce.com/products/woocommerce-bookings/ 249usd for licenseSo I need only know, if people must buy some other things (for example this woocommerce plugin etc. – for 100% work rent/booking website). Or not.
Thanks for answer.
Hello,
No, you don’t need to buy any plugin, all plugin required for booking, that is integrated into Traveler theme.
Thank you
ok thanks for information.
maybe small question about top menu, is in theme option more choice how look top menu? i mean for example have butons as hotels,cars,etc in same line as logo and searchbox. etc or other options/variants. thanks for answer.
It is not available now. We don’t have more style for menu.
Thank you
Ok. And plan you some improvements here in future updates or on 100% no? I know that I can via modified css etc change myself. I only ask, if is here some plan into future updates gives people more default options in frontend.
Hi
I have just bought your theme and I am in the process of installing it. I have found out through the comments others have left, that there is no way to charge partners for membership – this is very disappointing. However I gather you are planning to introduce this feature – do you have an idea of when that may be?
In the meantime, is there anyway of making it work with a third party plugin such as this?:
https://en-gb.wordpress.org/plugins/paid-memberships-pro/Thanks
Hello rtalling,
On current version, we still don’t have charge partners for membership, We are doing share profit based on commission.
We will update Member ship feature in the next time.
And plugin Paid Memberships Pro, we don’t sure about it, we don’t have any testing with it before.
Thank you
In the confirmation mail status of an activity booking is “pending” or “complete”.. Where can i translate these statuses? Please advise…
Hello niederense,
This text will be changed on po mo file. Did you try to translate theme via po mo file?
Thank you
Yes i did that but no change in the email. The string in : templates/traveler/language nl.po/nl.mo i changed but not effecting the confirmation mail.
See also ticket #67411 please
how do I get the header background to show on mobile devices – iPhone or iPad ?
Hello tweedb,
From version 1.2.9, we have option allow show Header on Mobile version, you just need TURN ON this option then custom your Header.
Thank you
Please when I now try create test rent/book. I create new user and go in all steps, buy I cannot finish my rent – i stop on pay method and cannot go on step forward. Can you send link on product what can be ordered? or create screenshot how look last page/step order? we need see, how look last step, so if i can ask you on it. thanks.
Hello PepeCZ,
You can check this page: http://travelerdemo.wpengine.com/tour/trip-of-new-york-discover-america/ And this is my Checking: https://youtu.be/bWkIx2__VsQThank you
ok, thx for info.
