12819 comments found.
How to create 2 coloumn in tab facilities ?
ex. http://travelerdemo.wpengine.com/hotel/the-grand-hotel-newyork-city/
Thanks
Hello cirebonweb,
On tab facilities, you can use element : ST Hotel Detail Attribute > Item Size : 4, select the number size of column for tab, if you select size: 4 => there are 3 columns; size 6 => 2 columns, size 3 => 4 columns.
Please try to re-check it.
Thank you
I have a question regarding currency selector on the support system. Please respond, it is urgent. This is an issue that i see people have been posting about since a year ago and the problem still exist.
Hello tkdidier,
We answered your topic already, please re-check it.
Thank you
Like i already said I dont feel comfortable giving you my admin login. Last time i did my site crashed and was hacked. I see in the comment that it happened to someone else 5 days ago. I dont know why turning off the language selector has to be such a big deal. This is the worst support on all themeforest. I am not the first customer to ask for this. So you should have a solution ready for this. This is very frustrating
Hello tkdidier,
I just checked your issue with our supporter. And this is what they tell me about you:
- You asking for setup currency for site and our supporter help you by guide how to do but you can not do it. - One month ago you post a ticket asking about other problem and when you give us your site info and that time your site hacked by someone.
And now you dont trusted us for give us info for help you. - So how we can not help you if you can not do it in site and we need info for login for check for you.
We are surely all info site of client is security with us and after us check and solve problem for client we recommend customer change it immediate.
This is last time we confirm with you about give us your site info for us can check for you and hope you working with us for solve this problem by give us site info on our support system.
Thank you so much for understand! Let make issue solved will all happy! We always try our best to make client happy.
OK, i just sent you the information on your support system. I hope to get this resolved. Thank you!
Ok, we got it.
Hi,
I would like to ask you to some issue about localities.
I have localities displayed on some page using ST List of Location, but when some locality is deleted then is still visible in the list.
How can I delete location permanently? THX for any solution.
Hello Chemikals,
Could you post your problem on our support system at: http://helpdesk.shinetheme.com with your site info then our supporter can check for you?
Thanks
Do you offer ical sychronization yet and if not, when do you estimate you’ll have it? We do need this. Thanks.
Hello glenfeder,
We are currently not sure exactly what time for update this to our theme.
Caused that can not answer exactly for now
Regards
Hi, In your theme, is it possible to book tours and hotels on same booking page (like with a shopping cart?). This is needed to avoid having client enter payment info twice. Also, for hotels, can you set minimum number of nights? (we want to use it for apartment rentals, not hotels) Thanks
Hello glenfeder,
Thanks for your question. Let us answer to you below:
Our theme support 2 CheckOut methods.
1. Checkout by WooCommerce you can add multi booking in a cart then make payment.
2. You can use our Normal Booking: Just booking for 1 item for each booking.
About set minimum number of night for Hotel can Rental post type is: YES our theme support for that.
Hope that help.
Thanks
Need help with translation in template: We’re coming soon
Before finished work on your theme, we must have on some time on pages template “We’re coming soon”.
But we cannot find in po/mo/etc files words “Seconds,....”
I doing research and I found these words in js file “root-wpcontent-themes-traveler-js-comingsoon-countdown.js” when I edit this js file, so transfer was viewed.
My question is – must I edit this on hard via js file? Or exist some other method, how more easier these words translate?
Hello PepeCZ,
Please try to find this text on Page > page We’re Comming Soon then you can continue change the Title We’re Comming Soon to the text you want.
And number date, you can change on Page Setting, this screenshot for you: https://drive.google.com/a/shinetheme.com/file/d/0B2ofGYB0icdEN2RUYW5odzVJZHc/view?usp=drivesdkThank you
yes this i know. i was add this. but on frontend is under cutdown text Days/Minutes/Seconds and these words I cannot translate via po/mo files :/ Only what me work now is translate manual via dreamweaver in file cutdown.js. So exist how translate these words? i mean words Days, Minutes, Seconds. On this ask because now is it ok, without problem I mean translate manual in js file. But in future we want add more languages (3) so we must find how we can translate via po/mo files If you understand. Thanks for answer.
Hello PepeCZ,
Now you can’t translate this text via po mo file, please create new ticke on support system(http://helpdesk.shinetheme.com/ ) Our supporter will guide you translate it.
Thank you
Hi, i would like to know how to display the number of seat available for Tours and Activities products? Thks
Hello tousw,
Now we don’t have option to show the number of seat available on current version.
Thank you
Hi, i have a problem for available date after booking (Rental booking), from test on my side, after booking, this days automatically is still available and other people can book this period -> then very big problem…How can i do to resolve it, please?
Hello tousw,
Could you post new ticket on our support System with your wp-admin account?
Our supporter will check and guide you do it
Thankyou.
Hi…thank you for your reply…is OK now
I have some questions: 1- Can we sell downloadable items? like tickets? user will select the excursion place, select the date and time and download the ticket. 2- Can we offer discount on a specific amount of sale? 3- Can I add live chat option in this theme? 4- Is there any option for the user to create a customized tour? 5- Can I link website to booking.com type website to get hotel details and pricing..?
Please reply soon I want to purchase this theme, I like it very much.
Thanks
Jd
Hello mjawadtahir,
Thank you very much for your interested in Traveler theme, let me answer your questions:
1. No, this feature is not available on Traveler theme now. Because we can’t control anything about this ticket.
2. No, now this feature is not available, you can only discount by percent for each service.
3. You can use plugin to integrate it.
4. Now, we have option allow you create a customized Layout for Tour. But this option only use for Admin role, not Normal User.
5. Yes, you can use Externer link to add link redirect to other site.
Please let us know if you have other questions.
Thank you
Hi, I am using your theme in Rental function.
Now your theme allow ranking and review on Host, is anyway the Host to rank and provide comments on the renters?
Thanks
Hello carolfung,
This feature is not available on Traveler theme now.
Thank you
i have a white page when i activate the theme by wp backoffice, how i can fix it?
Fatal error: Can’t use function return value in write context in /var/www/vhosts…/themes/traveler/inc/class/class.user.php on line 849
Hello sonosalvo,
Please contact to your hosting and ask them help you upgrade the PHP version. If your PHP is less than 5.5 => You can see this problems.
After upgrading, the problems can’t be resolved, please create new ticket on Support System(http://helpdesk.shinetheme.com/), we will help you resolve it.
Thank you.
I want my partners can add rental on site and be able to manage your calendar. When I set their status as a “partner” in the panel does not have the option to add a “rental”. Do I have to adjust their status as “administrator”, teeth able to add themselves and manage their own calendar?
Hello przemek2909,
The Calendar on Partner panel only show after new property is created. Please create new rental, then press SUBMIT. After that you can see the Calendar on your panel.
Thank you.
Hello. I repeat the question to the author template traveler
Hi. I have no idea how to set up a section to manage for my partners? So that they can manage their calendar and rental. My goal is to make the party has acted up automatically.
In which partner assumes an account and where access to the panel?
I mean this functionality: https://www.youtube.com/watch?v=Qn7KtFp2c8w&list=PLKwVkOFkT-MajdL9fFomZe91FZWWeSlJW Someone help me?
already I found the answer
Thank you
Hi there!
Nice theme you heve there! I don’t really understand how the payment works. Does the payment of a booking go to the admin or directly to the partner? Or can I choose? And I see that there is still no option to work with iCal calendars?
Thanks!
Hello iMug,
The payment of a booking will go to admin, then admin will pay to Partner. Now we don’t support pay direct payments to Partner.
The Calendar on Partner panel only show after new property is created.
Please let us know if you have other questions.
Thank you
Yesterday I bought your theme, and I found one small bug. When people look on demo website and have small browser windows or look on demo via tablet or mobile – so top main menu isn’t pinned when users scrolls down (I mean main menu where is hamburger button).
Hello PepeCZ,
We have option allow you TURN ON/OFF the Enable Sticky Menu, Please re-check on ThemeOptions > Header Options > Enable Sticky Menu.
After checking, the problem can’t be resolved, please create new ticket on support system(http://helpdesk.shinetheme.com/), we will help you re-check it.
Thank you
Yes true, this button I found, thx.
font icon ex. im im-bathtub where i view more icon in same category font schorcode im ?
Hello cirebonweb,
Now, we don’t support font shortcode im, If you want to use this font icon, you should research and integrate by yourself.
Thank you
Hi. I have no idea how to set up a section to manage for my partners? So that they can manage their calendar and rental. My goal is to make the party has acted up automatically.
In which partner assumes an account and where access to the panel?
I mean this functionality: https://www.youtube.com/watch?v=Qn7KtFp2c8w&list=PLKwVkOFkT-MajdL9fFomZe91FZWWeSlJWSomeone help me?
Ok. already I found the answer
That’s great.
Thank you
It would be great if you can add more header style for new update, do you?
hi,
I was wondering if you can change the feature of ADD EXTRA in Hotel Rooms , what i mean is sometime, there is extra bed which charge on daily basis and there might be something like offer Airport transfer which is one time charge! but with the current option if change the extra unit price , is hard to have them both!.
please put it in consideration for future updates.
thanks
Ok, we will consider and research about it.
Thank you very much.
how to disable adult and child in feature in rental section? so guest on a website wont see it
Hello yugashop,
Could you let us know which element you are using for showing rental section? If you give us the link URL, we can give you CSS code for disable this information.
Thank you
To hide the adult and child text, you can use this CSS code:
.single-st_rental #form-booking-inpage .booking-item-dates-change .form-group-select-plus{display: none}
And text day into hour, it is impossible now. We don’t have option allow that.
Thank you
its really helfull thank you, and also fast respon, very worth it theme to buy
