354 comments found.
I have a question regarding the colors swatches. I was reading your documents and it said to upload your color images on your files. Where can I get the color images?
Hi! Sorry for late responce. We give more fast responces in our ticket system http://help.big-skins.com/open.php?topicId=13 Color pics you need create yourself. We not include colorset of pics , because most of customers have own color pics for their products. But maybe it is good idea attach to theme some common color pics for swatches. I’ve noted it to next update.
Hello there. I am about to start my online store with Shopify and I really like this template. How do i purchase this theme and use it in my store? Can you provide me instruction on how do i set it up on my Shopify store before i purchase this?
Thank you
Hi! Thank you for Seiko choice. We fully described in online doc how to use and config theme http://seiko-shopify.big-skins.com/manuals/ You need register shopify site and upload theme zip in 1 click.
please i need know if this theme work with joomla, i like joomla
Hi! Unfortunatelly, no. We not develop joomla themes. Our main specialization Magento 1.x – 2.x, Shopify, Opencart. Also we search partner to do WooCommerce version.
hey there – did you change the location where the home pages can be built in the customizer?
I just uploaded the newest version of Seiko - and at a quick glance - I see we can still pick the home page of our preference - (in this case, homepage 3/journal) - but when I go to edit the modules - there is only "default" home page edits available in the theme options. (I don't see where all the home variations are available to modify, as per the previous version of the theme) Is this different on this version - or am I not looking closely enough? Thanks 
Hi! We decided remove pre-defined presets for home pages from theme config file, because they created a great burden on the theme configuration file, which can weight no more than 256 kb. But I’m writing now description in documentation how easy and quickly create any home page like in our demo, which differs from default.
Hey there – that does feel like something that ought to be clearly communicated in the change log in bold letters – or in the comments with a note about the update – as essentially, I (and anyone else) just updated the theme without having a warning – or knowledge – that this (pretty significant) change in the look/layout of the site was going to leave us with only 1 home page option – and not the one we’ve been using. Had this been included in the changelog (which I read prior to downloading update) – I would have opted NOT to. For those of us who have no time/interest in re-creating the home page manually with shortcodes/etc – it feels a little perplexing why that wasn’t made clear, as it’s a signficant change to the owners user experience with the theme.
Fully agree with you. It was my mistake that I’ve not written in update logs this info. Sorry for inconvenience.
Hi, great work done in this theme. Am looking forward to purchase this theme but I would like not to use shopify. is that possible?
Hi! Thanks We can give you html version after purchase.
Hi, I love the theme very much, but I have 1 question, I don’t understand any code, so I can only update a theme and change the listings and pics, I used to do this before with another theme. Does this theme work as it? And what is ONLINE EDITOR in the page: http://preview.themeforest.net/item/seiko-shopify-theme/full_screen_preview/17885146?_ga=1.27537013.895322159.1479434781 I am designer and Photographer, so I like to use the Shopify but not the other site to build our site. Thank you
Hi! Our theme has full control in admin panel. You can ask any our customer you can find in comments that there is no need to know code in Seiko. Also we help with any question in ticket system. Seiko has exclusive banners/grid editor without a rival http://seiko-shopify.big-skins.com/banners-grid-online-editor/ with video tutorial how to use.
My svg logo is changing color to my theme color. I want it to remain black. How can I fix this? There’s a million color settings.
Also, the color swatches are showing up as broken images. How do you fix that?
Hi! Sorry for late responce. Our working day has just begun. Yes, we have a lot of color options for many elements, but svg color we do not have (, you can change with simply adding style=”fill: #000000”. For example <svg style=” fill: #000000;” .. About color swatches you need upload color pics as described here http://seiko-shopify.big-skins.com/manuals/#ColorizedProduct Also we advice use our ticket system. There is we give more quickest answers in ticket system http://help.big-skins.com/
Hello. I have opened up a support ticket with your desk but I am having difficulty accessing my account. I have been emailed an access link and am not able to check the status of my ticket. Now I have passed the number of login attempts. Can someone please advise?
Thank you.
Hi! Please contact to bigstepscenter@gmail.com with your questions.
Hi. I responded. But have not heard back yet. Please check my latest ticket status. Thank you.
Hi! Answered via ticket. Ticket #972021
Hi Seiko, before i purchase the theme i have afew queries.
1) for the “Top Brands” found on the Classic demo, can it be used on Wide Home page. And can we put as many brand as we want on the “Top Brands”
2) On the home page, can we remove ‘From Blog’ and replace it with Featured products instead?
3) For the promotion countdown timer, isit included in the theme too?
4) Can we change the background color?
Hope you are able to answer my questions.
Thanks!
Hi! Thanks for right choiсe and questions. 1)Yes. Our theme is flexible, all our layouts can have all blocks you can see in all skins, and you can sort them as you want. 2)Yes, read first answer 3)Yes, here online doc how to use http://seiko-shopify.big-skins.com/manuals/#Countdown 4)Yes! In any color, we have body color picker too.
Hello bigsteps,
Thanks for your reply. I already purchase the theme. I needed some help and submitted the ticket but there’s no ticket no. issued to me for me to check the status of my ticket. May i know when can i get a reply.
Thanks
Hi! I answered yesterday on your old ticket number 655862. You duplicated question in new ticket 588749. I answered new ticket also. Please check them. If you cannot open tickets then I write answers on your mail.
Thanks for the important 1.3 update , can i choose staying with the previous product item design ?
Hi! Yes, I will write small instruction in doc.
Love the product filter. I would love it if we could have only options show up if they were in stock. Is this possible?
I agree with you, it would be a good additional option for sidebar filter to show only filters assigned to products, which in stock. We will try to add such option, one problem we no promise, because shopify liquid scripts have memory limit for difficult logic, unfortunatelly.
Thanks for the quick response. I have been trying to get a product filter for my store and this is where I am becoming very irritated with Shopify. They have a lot of limitations on such an important thing for eCommerce retailers. I know the Collection Filter App has a way of excluding tag/variants that works well but it doesn’t allow you to select other options with the parameters (like selecting multiple vendors or brands). Some have been able to marry the two ideas but then if you have a large product catalog it just slows down the site.
Oh well. I will be able to make good use of your theme regardless. Great work!
Awesome coding! Good luck with sales
Once you’ve written, then you know a lot about flexible code. Thank you I hate dirty code!
Hello. This looks like an awesome theme. I’m glad I found it. Is it possible to deactivate the preloader? How many levels deep does your mega menu go?
Thank you.
Hi! Thanks
1) Is it possible to deactivate the preloader? – Yes. Our admin panel has full theme control.
2)How many levels deep does your mega menu go? – 3 levels, but we can discuss in support about extending more levels.
Hey all – curious to know if you plan on creating any minimal style index/home page designs that have a more “landing page” oriented layout – e.g. – more akin to your journal style home page for featuring just a few products. Love the theme functionality otherwise- and for folks out there thinking about Shopify – for $29 – this is a steal
Hi! Thanks you We will think about your idea make clean landing page. Of course we can design exclusive landing style as custom work.
Can’t wait to play around with the theme! Unfortunately, I get errors when I upload the theme. zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid”
There is 1 error:I’m an idiot….uploaded the direct download without opening it LOL. I uploaded the correct zip now, it’s fixed. Time to play….....
Hi! We all make mistakes
Where can I find the “versions_diff_files” in this new version? I can’t find it, so I can’t update
Wow! It will always be a pain to update the theme
Unfortunatelly, shopify not allows has ssh access to server for easy patch apply. But there in diff really no many liquid files changes. All changes with style.css you can miss (just replace this file, for custom css changes i advice in future to do own custom.css file and include it in head.liquid)
I think you should make a video on how to update the theme, so that your customers can follow and learn because not everyone is techy but a video would make it easy..
Also wouldn’t it be easier to just replace the entire file in the updated sections instead of tweaking portions of it.
Yes, you can. It is better way. But usually if customer wants diff file it is means that project has many own customizations of theme files ( replacing files removes own changes).
How can I make upload the new theme but keep my logo and colors because whenever I upload the theme, it creates a new theme and does not replace the previous version, so it goes back to the default. How can I replace the versions without having to go through each file because this is TIME CONSUMING.
In theme that you upload set empty file config/settings_data.json Write Ticket to us or mail and our developer will answer all your questions.
I just need up to update this theme, it has taken a lot of time…Also the collection page does not have the sidebar.
We can update your theme. Invite bigstepscenter@gmail.com as stuff member. About sidebar check in collection that sidebar enabled and additional info how add filter http://seiko-shopify.big-skins.com/manuals/ Add some filters and sidebar will appeares. Also here not comfort to support your site. Please create ticket here http://help.big-skins.com/open.php
*how add filter http://seiko-shopify.big-skins.com/manuals/#SetupSidebarFilter
Awesome, I added you as staff member
Send please me your mail to contact you. Shopify invite has no your own contact.
Sent you a message here with my email
Hi! 1)Tell me please how create colors for products like on your demo? 2) How fill my collection sidebar with filters?
Hi! Very nice and really good theme with all functionality that I can imagine. Pre-sale question: Is it easy to install theme?
Thanks One-click install!
Thank you for quick reply
Hello, for anyone who is thinking of purchasing this theme, do not hesitate go ahead and purchase it you will not regret it. It is very flexible, well coded and will make your store stand out from the rest. All that combined with amazing support. Fell free to check out our store at https://poshgirl.us/ even tho it is only about 85% completed we still think it looks great, love this theme!!1
We just do our job.
Thanks for the kind words . We always help our customers.
Great support – thanks very much!
We always help our customers
Thank you for your right choice Seiko.
