317 comments found.
Hello, how do I add widgets to the home page? Also when I try to update elements on the page builder, nothing happens
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
.
Hey there,
Is there a way I can disable the sticky sidebars on post pages and home page post blocks? Right now it makes our adverts disappear once you start scrolling so we’d like the sidebars to be stationary
Anyone home?!
Hi,
Thank you for purchasing.
Could you please open Appearance > Customize > Sidebar > General and disable “Enable Sticky Sidebar” option.
hi, i have created ticket. but you are not responding. not happy with your support system.
Hi,
Thank you for purchasing.
Our support staff replied all 3 of your tickets 6 hours ago and the average response time is 9 hours. Thank you for your patience.
Are the ad sizes adjustable?
Hi,
Thank you for purchasing.
There are several options for ads positions. Could you please specified which one you mentioned? or provide URL of page please, I will check it for you.
I want to contact with you. give me author email or skype username.
Hi,
Please contact us here https://themeforest.net/user/ThemeGoods
how to incorporate Apple on the front page? http://prnt.sc/cmyx0c
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
to contact you on Skype or Facebook? because you do not answer the mail
Hi,
Sorry for the delay.
I replied your previous questions. Could you please check there.
Hi 
I was interesting in your theme but I would like to ask you some pre-sale questions:
- Is it possible to change the the positions of sliders, post grids and other as I prefer or it depends on the demo I choose?
- Is it possible to change fonts and colors or it depends on the demo I choose?
- Can I choose which category to show on homepage?
Thanks a lot Vittorio
Hi,
Thank you for interesting.
1. Yes sure you can change all modules using drag & drop content builder.
2, 3 Yes you can do that.
1 Can the site admin to do so http://prnt.sc/ck8336? 2, or it can be translated into Ukrainian or Russian? 3 where blocks are inserted advertising? 4 is how you install it on hosting?
Hi,
Thank you for interesting.
1. Yes you can.
2. Yes you can translate theme to Ukrainian or Russian using po file translation which is included in theme.
3. Yes there is text/HTML block available which you can add advertisement embed code there.
4. You have to install WordPress to your host first. Here are few useful links https://www.google.com.hk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=how%20to%20install%20wordpress
Hi, where can i get the checkout and cart page
And can i change the product page to no sidebar
Can i have a video post with specific categories
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi! I want to create multi-language site based on this theme, one of the languages will be Arabic. Does the theme support ‘right to left’ format? Also, I see filter for the posts on the demo home page. How the filter works by categories, tags, etc…? Can I add two filters by tags and categories there?
Hi,
Thank you for interesting.
1. Yes you can use this plugin https://wordpress.org/plugins/wp-rtl/ for RTL support.
2. Yes filter works by categories.
Hi, I’ve got a pre-purchase question. Is it possible to make the first large post’s whole image clickable (link to the detailed post) (refer to: demo2, first post)
Hi,
Thank you for interesting.
We will look for the solution and release the update soon.
Is it possible to make images of the grid are link?
Hi,
Thank you for interesting.
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
Hi,
Thank you for your info.
We will look for the solution and release the update soon.
setup
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hey guys,
Wonder if you can give me some advice about your theme. Our client doesn’t have a consistent image size, so we are running into problems where image sizes do not match on the website, and it looks messy.
Any way to automatically crop images for previews so we have a consistent look?
Screenshot: https://drive.google.com/file/d/0B1zXTGKXqxYbcEhaRG05S21velU/view?usp=drivesdk
Hi,
Thank you for purchasing.
Could you please install and run this plugin https://wordpress.org/plugins/regenerate-thumbnails/ it should fix your issue.
Hi,
some time ago I asked about the feature to avoid duplicate posts that have multiple categories on homepage and you said that you thought it’s a good idea and that you will add it to the theme soon.
Has it been added in the meantime?
I can’t quite understand why are you ignoring my question bit I’ll take that as a no.
Thanks.
hi
(Yes you can use plugin for RTL language support :))
Please introduce a this plug …
Post Social Shares Count is not working. Still zero. Private Ticket #878016
Hi,
Thank you for purchasing.
Our support staff will reply your ticket soon. Thank you for your patience.
You wrote that the “ilightbox” plugin is includet with this theme. When selecting “gallery” as post format, it works fine. But can I also put galleries via a shortcode within the content?
Hi,
Thank you for purchasing.
Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
