Hello,

We are working on your speed issues and will get back to you soon once everything is solved. Thank you for the follow up message. I can see that last reply was made yesterday on your ticket.

Have a good weekend. Thanks

Hi,

Please provide us details of what you are trying to achieve with this code, It will help us to provide you a better possible solution. Thanks

Enable a payment_method_bacs ( Contra entrega (POS) ) when the billing_city is in var distritoArray[]

Hi,

Sorry for the delay.

Please click the following link and read the documentation about to add the BACS (Bank Transfer):

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Hi,

Your cooperation will be highly obliged.

Thanks for your cooperation.

Hi,

There may be many reasons for this issue, can you please contact us through our support forum? So we can check this issue and fix it for you.
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Hi,

You can select any sidebar for any of your page from View Option when editing the page However there is no option for selecting different sidebars for mobile and desktop display.

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Thanks

Support ticket sent.

We will reply from your ticket. Thanks

Hi,

As we have checked every thing is working fine at our end with the latest WC version, Please let us know if you are facing any problem. Thanks

Hi,

Please provide some more details about which phrase you are trying to translate. If you can provide screenshot and link to the page too this will help us to guide you properly. Or you can contact us through our support system here:

I’ve inserted the following solution to the functions.php file

function sevim_filter_gettext($translation, $text, $domain) { if ( $text == ‘Have a coupon?’ ) { $translations = &get_translations_for_domain( $domain ); return $translations->translate( ‘У вас есть скидочная карта или купон? ’ ); } if ( $text == ‘Coupon code’ ) { $translations = &get_translations_for_domain( $domain ); return $translations->translate( ‘Код скидочной карты или купона’ ); } if ( $text == ‘Apply Coupon’ ) { $translations = &get_translations_for_domain( $domain ); return $translations->translate( ‘Применить’ ); } return $translation; }

add_filter(‘gettext’, ‘sevim_filter_gettext’, 10, 4);

It works, but please check whether this solution is valid and won’t affect anything. I suppose it checks every translation (or not.. I don’t know). So maybe there is elegant solution?

Hi,

Sorry for the delay.

Yes, this function is correct and this will not affect any other thing in your site so please feel free to use this function,

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Hi,

Your 6 months of support period is now expired. Please purchase the support extension.

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Sorry it is not possible for me right now …. kindly guide how to show popup menu in full width in porto wordpress theme …. Please guide.

Please go to Appearance >> Menu >> and set the menu type as wide from the menu options.
http://prntscr.com/cxh8uh

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Sorry account activation is neither in the mail or spam. You can send it you?

I’ve already gotten the purchase code and I can re-create a new user

Hi, Please check your email we have sent account activation screenshot and some info about the problem there too. Thanks

This is in the test environment, but has already happened in the real environment

Hi,

Please make sure that your theme version of Porto is updated to the latest version 3.2 and all plugins are updated as well.

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Yes, If you want to check it then please see this example site:
http://merkazjudaica.eu/

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tells me there is no content when I click on http://merkazjudaica.eu/?lang=he ...

Hi,

Yes, I think he has deleted the content but you can see that when we select the Hebrew language then it shift the layout to RTL and when you select the English Language the layout change to LTR.

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Where can i send the video to?

Here is the video: https://transferxl.com/08j9KZD92R0wgB

Please send the video on our support system.

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Hi,

Can you please share the URL of your page and send me the screenshot of the title and subtitle which you want to hide then I will tell you the proper solution for this.

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Hi,

Please copy and paste the below given custom CSS code in Appearance >> Theme Options >> Skin >> Custom CSS section:
h4.m-t-md.m-b-none { display: none !important; }
p.m-b-sm.color-body { display: none !important; }

If your issue not solved then please contact us through our support system with your site details so we will solve it for you.

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Hi,

Sorry, I did not understand your question properly. Can you please give me more detail about the issue or send me the screenshot or any example? So I will give you proper solution.

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Hi,

Thanks for providing more details, Porto only have maximum 4 columns in footer but making them 5 is possible through customization. For more details about the customization please contact us through our support system.
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Please try to login on Subscriber or Customer account, you cannot see like that

Thank you, solved

Sounds Great! that you have solved the issue by yourself.

Thanks for contacting us. Have a great weekend

thank you

shop 9 all catelogy not show up in search

Hi,

Please go to Products >> Then click the Quick Edit on any one of the products and then just click the update button. After this, you can see the product categories in the search bar.

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Hi,

I think your server did not give permission to add / save the settings of the Theme Options. Basically, when you saved the theme options then it’s created the skin_1.css file inside the CSS folder, because of permission the theme is not able to create this file into your site. Please contact your server to change permission to 777 or 755.

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Hi,

This is your server permission issue, Basically, when you saved the theme options then it’s created the skin_1.css file inside the css folder, because of permission the theme is not able to create this file into your site. Please contact your server to change permission to 777.

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Hi,

Sorry to say that there is no option in the theme to set the two different layout for the desktop and mobile version separately.

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Hi,

Can you please contact us through our support system with more details of your site so we will check the issue and set it for you.

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