279 comments found.
Hi. On the items that appear on the home screen (Homepage Products), can they be randomly displayed from each category? We have 2500 products, but each time the first/same products appear.
Hello
It is possible,please email us at support@arenathemes.com with your requirements details,we will get back with free quote ASAP
Thank you
Can mega menu be more than for 2 menus?
thanks
Hello
Yes,it is possible to have more than 2 mega menus.We would like to add more menu for some fee
Please email us at support@arenathemes.com for more details
Thank you
Hello, I noticed on your demo the top slider is hidden on mobile. It’s probably because it’s poorly rendered. Question: How did you hide on mobile. Please advise because the main slider on this theme is the main problem with the theme. Help. Thank you.
Hello
We use bootstrap on the theme ( http://getbootstrap.com/css/ ),so you can use class hidden-xs to hidden on mobile screen
Thank you
Where do I add the “hidden-xs”? Help is always appreciated. Thanks!
Hello buddy
Please email us at support@arenathemes.com with your login details,we will help you
Do not worry about expired support
Thank you
I’m interested in purchasing your theme, first of all have some newie questions:
1- Is it Possible to change header and background colors easily? 2- On category page I want to remove the sidebar and let only three columns not four, is it possible? 3- Edit the width and lenth of product listings? 4- Is it psossible to remove the right sidebar on the product pages? 5- Extend the add to cart button on product pages (too small)? 6- Center the header (no it is on right?) 7-Change the fonts? 8- I’m a newbie will you guide me step by step if I get stuck somewhere?
THANK YOU VERY MUCH
Hello
1- Is it Possible to change header and background colors easily?
>> yes buddy,please view more details here http://arenathemes.com/documents/shopify/handy
2- On category page I want to remove the sidebar and let only three columns not four, is it possible?
>> we will help you for free
3- Edit the width and lenth of product listings? 4- Is it psossible to remove the right sidebar on the product pages?
>> yes,we will get rid the right sidebar
5- Extend the add to cart button on product pages (too small)?
>> OK buddy,not a big deal
6- Center the header (no it is on right?)
>> This will take a small fee as take us some hours
7-Change the fonts?
>> you can change on admin dashboard
8- I’m a newbie will you guide me step by step if I get stuck somewhere?
>> Please view our online docs here : http://arenathemes.com/documents/shopify/handy
Thank you
Great thank you for your answer Please answer this and sorry if I missed it
3-Edit the width and length of product listings (I mean the product column) on catedory page 6- How much is that fee??
Another two questions
-https://s17.postimg.org/amuzzzunz/Quick_Memo_2016_11_20_13_58_30.png This is too messy on mobile can I remove it?
Maybe take the product title only than product picture than description, it will be very beautiful I think
Thank yoiu
Hello buddy
3-Edit the width and length of product listings (I mean the product column) on catedory page 6- How much is that fee?? : it wil take you about $10-$20 depend on your requirements buddy
This is too messy on mobile can I remove it? : yes,we will remove it for free
Thank you
Thankyou for your answer I’m on the point to buy this theme
This screenshot on mobile landscape
https://postimg.org/image/u2dhmxw6b/and this one is on portrait mode
https://s11.postimg.org/pzdypgx9f/Quick_Memo_2016_11_22_22_40_35.pngYou can see that the top slider i not fully responsive and cut the pictures without showing them all
Hello buddy
Yes,the slider will be cut to keep best render.If we keep the image width/height ratio,it will be too short to read the text
Thank you
Hello
Please add this line to end of the file “assets/bc.style.scss.liquid”
.dropdown.mega-sub-link > a > span{
font-weight:bold;
}
Thank you
Thanks !
Hello
If i do not have Mailchimp, can i use shopify newsletter with your popup and the form on the footer at right side?
Thanks
Hello buddy
Please input shopify form action instead MailChimp,it should work fine
Thank you
Hi, is there an easy way to turn off the feature where it shows one of the additional images when you hover over a product?
Thanks
Hello buddy
Please email us at support@arenathemes.com.Our staff will take a look if we can do it for free
Thank you
Thanks, Ticket# 2797
OK got it buddy,we will get back to you within 24 hours
Thank you
When I tick the use multi tab with h5 box in product page, the description does not show up. I read the documents and it does not say anything about this.
Please sent your request to support@arenathemes.com and follow response ticket
1. How do I remove the map on the contact page? 2. How do I remove the comments from the blog pages?
- To remove google map : pls go to this file : templates/page.contact.liquid,remove line #4 to #6
- To disable comment,please go to Online Store > Blog Post > Manage blogs > Choose your current blog > Edit > Then choose disable comment
Thank you
Comments are disabled and your theme still displays comment box with 0 comments.
And how do I change the (new) label text on the homepage.
I solved the”NEW” question. I still need help with the comment question.
I solved the”NEW” question. I still need help with the comment question.
Hello
Could you please email me your site details to support@arenathemes.com then get back here with the ticket ID
I will help you ASAP
Thank you
{% if settings.footer_linklist2_show %}
<div class="col-sm-6 col-md-3">
<div class="widget-wrapper animated">
{% if settings.footer_linklist2_heading != blank %}
<h3 class="title title_left">{{settings.footer_linklist2_heading}}</h3>
{% endif %}
<div class="inner">
{% assign list = linklists[settings.footer_linklist2] %}
<ul class="list-unstyled list-styled">
{% for link in list.links %}
<li>
<a href="{{ link.url }}">{{ link.title }}</a>
</li>
{% endfor %}
</ul>
</div>
</div>
</div>
{% endif %}
I changed it in footer.liquid. Where is the 2nd place I have to go to make the change in order to make it display in the theme editor?
Hello buddy
Please go to config/settings_schema.json and look for footer_linklist2_heading.
it is theme’s config file,please backup before any change
Thank you
P/s : if you need help,please email us,we will help for free
I figured it out and forgot I asked this question. Thank you for your help.
All my images on the homepage and brand page are miss matched dimensions. How do I get all of them to be the same dimensions on the pages?
Hello buddy
Please take a look this file : http://imgur.com/a/5qfqk
This image included all size on our theme
Thank you
The Product images are what I am talking about.
The product images and the blog images are miss matched.
For product image,please use size 1024×1024
About blog,size should be 870×450 for both featured image and Excerpt file
Thank you
How do I remove the breadcrumbs from the entire site?
Hello
Please go to theme settings > edit html/css > find the file : assets/bc.style.scss.css
Add this line to the end of the file “ul..breadcrumb{ display:none;}”
Thank you
thank you
Is there a way so “add to cart” goes straight to cart?
Yes,please email us with your store details.We will add for free next monday
Thank you
Hi, which are the changes of v1.4 over v1.3? Is there a list of which files were changed? (There is no mention of v1.4 in the changelog section). If I have setup my store, how can I implement these changes without having to set up the theme from scratch? Thank you!
Hello
Ver 1.4 included some bugs fixing,please email us at support@arenathemes.com with your store details
We will help you ASAP
Thank you
Hi, our shop is not online yet. Is there a list with these changes?
Hello
It is a fix for price slider
Thank you
Oh great! Ok, I found the new code and I replaced the old one. In fact I was looking at this in the past, for some reason I can’t change the default 10/1000 values. In our store most of the items are priced 2~10 pounds, making the price range slider a bit useless. How do I change the numbers?
Hello buddy
Please take a look at the file sidebar-catalog.liquid,line #63
You can change the {{ 1000 | money }} to {{ 100 | money }}
Thank you
Thanks a lot!
You welcome buddy Please do not hesitate to contact me if you have any further assistance
are the words in the footer clickable? Where is the FAQ page?
And the customer support page in the footer?
Hello buddy
Those blocks are now not clickable but we can help you for free
You can use a free app to create FAQs
Thank you
What about custumer support page. Is there a free app for that?
Hello
There are no support page,but we have Contact page included,link here : https://handy-theme-02.myshopify.com/pages/contact-us
Thank you
This is FAQs page using the free app I mention above : https://the-look-01.myshopify.com/apps/help-center
Could this be used for clothing? And is there a way to have multiple users/vendors post their own stuff?
Hello buddy
Yes for sure,you can use theme any store you want.
Please use this app to turn your store to multi vendors market place : https://apps.shopify.com/multi-vendor-marketplace
Cheer
thanks for all your help. I purchased the theme. I will contact you for a little help in the next couple of days.
thanks for all your help. I purchased the theme. I will contact you for a little help in the next couple of days.
OK buddy 
Hi, I have a few questions.
1. How can I make the background a color instead of the grey wood?
2. Where do you get your stock images? I need some for my new site.
3. How do I change the phone icon in the consultation box to an email icon?
- To change header background,please go to theme customize > header.We do not allow background color now,please email us if you need the color picker
- We use gettyimages.com for stock images
- Please find the file footer.liquid,line #79,change this line of text ‘i class=”fa fa-phone”’ to ‘i class=”fa fa-envelope”’
3. the fa fa-envelope did not work. It is still a phone icon.
Your site url pls,I will take a look
the consultation box is in the header, not in the footer
it is in header-content.liquid
Is there a code I can add to make it clickable?
- snippets/header-content.liquid : line #105,change this line of text ‘i class=”fa fa-phone”’ to ‘i class=”fa fa-envelope”’
- To create new mail to link,please take a look this link http://www.w3schools.com/tags/tryit.asp?filename=tryhtml_link_mailto
Please look for this line : a href=”mailto:
Hi, just bought the theme and so far love it. Only thing is I can’t get the twitter feed to work in the home page footer. The theme asks for the twitter feed widget id but Twitter doesn’t give widget id’s anymore – just code to embed.
Is there an easy way to work around this?
Thanks
Hello
Please email us at support@arenathemes.com with your store details
Our staff will add twitter feed for you
Thank you
Hello I am interested to buy your product. But have some questions. can anyone as seller register and sell their product? ( It written vendors as menu but did not see their registration menu) and ıs it easy to integrate cargos module or others? Is possible to see admin panel’s pictures about orders and their process?
Thank you
Hello
By default,multi seller not included by Shopify,but you can use this app https://apps.shopify.com/multi-vendor-marketplace to enable it
Thank you
Hi there, thank you for the theme, I have emailed you regarding missing parts of the theme, the product description etc is all missing, I have checked the demo and it shows up on the demo but not on the theme I was supplied with. please explain
Hello buddy
Could you please give me the ticket ID?
I then look your issues ASAP
Thank you
2574 your help would be much appreciated. I have also noticed this was a fix on the update in June.
the email I sent has screen shots of what is missing…
Please check your email
Brilliant, and my apologies, looks like the H5 headings need to be implemented within the text. On that note great support. Things go wrong and your service has been great and timely. Are you available for custom work ?
Hello
We are willing to do custom work,please email us your requirements details
We then get back with free quote
Thank you
Hello i would need add extra product scrolls on the page, but I need these below the featured collection banner , so like the top sellers and new products section, but a few more of those to increase lenght of the page!
Hello
Could you please drop us an email and get back here with your ticket ID ?
Thank you
Disregard
Hello
anything I can assist you with?
may i know, where can i edit the footer note. “Copyright © 2016 Shopify Themes by Arenathemes. All Rights Reserved”
Hello
Please go to Theme Settings => Edit Html/Css = > Snippets => footer.liquid => Line #166
Thank you
thanks for the prompt reply
Is there a way to only show certain categories (Collections) on the Left Column? I see where I can uncheck “Enable All Categories” in the settings. Or maybe if there was a way to set the limit to the # of categories I wanted to show and then reorder them in the way that I want?
Thanks
Hello,
Sorry but you have to use menu instead collection,pls contact us at support@arenathemes.com with your store details
Our staff will help you out
Thank you
Please check the ticket #2357
Hello,
Please check your email
Thank you
Thank you for your revert.. please check my another email.
Please check my email.
Waiting for the solution !
Please check your email.
Not received yet…
Hello,
Please check on trash or spam folder
Thank you
Hi Team,
Raised the ticket with 3 issues. Please check.
Hello,
Please check your email
Thank you
Hi Team, thanks for being so helpful. Please check my ticket #2449
Still waiting !
Hello,
Please check your email
Thank you
