820 comments found.
Hello, I’ve a problem with the select slider on my site. I’ve setting parallax effect on my slide in homepage, but this is the results: http://invacanzasullago.it/
can you help me?? Thanks
Hello,
Please, add this part of code in Select Options > General > Custom Code > Custom Css:
.q_slider + .full_width {
position: relative;
}
Select
Hi,
How can I change the contact form fields text? For example changing “First Name *” for “Name” ?
Thank you!
Hello,
All theme text strings are registered labels, and you can translate them with poedit software. You need to create translation file for your language and to translate theme labels. Use poedit software https://poedit.net/, load translation file from theme folder / languages, translate it, and name it according to WP Codex https://make.wordpress.org/polyglots/teams/
Select
Got it! Excellent, many thanks!
You are welcome 
Pre sale question, I have a client looking at this theme, looks very nice. They have 2 businesses and are trying to make 1 site for both. Is there any way to add a second logo in the header area/menu area/flyout menu? In another theme they had an option to add aside content, essentially pulling in a page that I could drop in the header area, thus a second logo option.
Your header and page title area look to be the same. I don’t see any menu arrangement options in your demo either.
Thanks in advance
Hello,
Thank you for taking interest in Nouveau. There are header widget areas where you could add img tags https://www.screencast.com/t/47cY0gbSbJW When it comes to our options for header and title, here are screenshots from backend, so you could take a closer look. https://www.screencast.com/t/6gds7Ig2AJ9 https://www.screencast.com/t/Dz9tXROoIM We hope this would be helpfulBest, Select
Thanks for getting back to me so quick! Do you have any examples of the header and title separated, header widgets, and menu? The demo has them look all connected. Looks like a strong theme
Hello,
Please, check this page http://demo.select-themes.com/nouveau/black-menu/ So, there is non transparent header and below is title area. And here we added one logo image in header bottom area https://www.screencast.com/t/wj83iin5EM0 We hope this is what you’re looking for.Select
Thank you for those examples. Are there options for menu placement or is it always top? I see the 2nd logo is between the menu and the little hamburger menu. Is the hamburger menu a header widget or is that a theme option?
HI again,
Header area is always shown at the top, but there is also option to set Content menu that could be placed below on page like here https://www.screencast.com/t/P2ENXs4YOBr4 When it comes to hamburger menu, it is icon opener for SIde Area, that could be enabled/disabled in Select Options > Side Area > enable side area no like here https://www.screencast.com/t/E87kOyn1
Select
Thanks for all the fast replies, meeting my client in a few hours so great to know the potential for your theme.
You are welcome. Glad to hear this 
Hi, First let me say that this is a great theme; I’m glad I purchased it. When you scroll down on any page the top menu/header bar (for a lack of a better word) displays, over the menu, a transparent white color. I can’t seem to figure out how to change the color from white/transparent to a color of my choice. I changed all of the color options under Header Footer, but nothing is updating the header bar color. Please advise.
Hello,
Thank you for your kind words. Please, check this screenshot https://www.screencast.com/t/13OPztG2i1g2 So, you are able to set desired background colors and transparency in Select Options > Header. We hope this is what you’re looking for.
Select
Hello!
Love the theme, Chrome is giving me scrolling issues on the home page but it works fine in firefox and safari. Really not sure what the problem is curious if you could help me?
www.tigerhousefilms.com
Hello,
Glad to hear you love our theme. After latest Google Chrome update, this appears and fix would be included for Mac, too, in our next theme update. In the meanwhile, just add this part of code
.content .full_width{
position: relative;
}
in Select Options > General > Custom Code > Custom Css and this would be fixed.
Select
Hi, thank you for the code, unfortunately it didn’t fix the issue when applied, the slider is still visible behind other elements until the second menu hits the top as we scroll down. I am on a mac is that the reason?
It’s really noticeable and we are hoping it’s not stifling our business requests at the beginning of the year since this is a really crucial time for us. Sorry for the headache.
www.tigerhousefilms.com
Hi,
We checked your site, but it looks like code we provided is not added in Custom Css field https://www.screencast.com/t/ki14My56m9 If you need more help, please, write on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access so our support agents could check this for you. Thanks
Select
Hi,
That’s strange, it shows up in the admin panel as applied, does it take time to cycle and show up? All the steps were followed and it seems to have saved, ok thanks I will write to them I appreciate it.
Hi again,
Try just to paste the same code in Apperance > Editor > open style.css like here https://www.screencast.com/t/eno1ejTYYJ
Select
Hi, This appears to have worked! Thank you very much! I really appreciate the help.
Hi,
Oh shoot, It seems like it worked for a moment and went back to the issue as before, it’s strange how it works initially then comes back after it refreshes the site. I’ll submit a ticket sorry again, it’s a stubborn one.
Ok, we will investigate on your ticket.
I asked for help to one of your select agents and their code literally broke the website in custom css. we spent MONTHS CREATING THIS SITE! Everything is mixed up and even when the code was taken out it STAYS THE SAME!!! Please please please help me out here this is devastating for our business.
PRIVATE TICKET #1026962
WE ARE IN THE MIDDLE OF BIDDING FOR 3 JOBS WE NEED HELP NOW!
Hello again,
We checked your ticket and as we could see, our agent provided css code for fixing overlapping after latest Google Chrome update. Css code cannot be reason for breaking. Of course, your ticket is assigned and our agent will check and answer you asap.
Select
The page title is too close to our logo. Is there a way to adjust the title so that it is lower on the page?
Hello,
Please, send us your page URL so we could take a closer look. Thanks
Select
I just sent you a private message with the url.
Your email is answered.
Thanks! That solution worked. However, it appears now that the title is centered and not left. Also, on the portfolio pages, the solution you recommended hides the title (which is not what we want).
You are welcome. You could always use this part of code, instead of changing header transparensy
.content {
margin-top:150px;
}
and paste it in Select Options > General > Custom Code > Custom Css.
We hope that would be helpful.
Hello Impossible to display a modal windows in this theme, i tried bootstrap, some plugins but noway to do it !
The theme is update regularly but some scripts are obsolete in plugins.js file wich make the theme customisation not possible !
Thank you for your help
Hi there,
We didn’t test plugins for that purpose, so we cannot confirm compatibility. There is option to enable Ligthbox in single portfolio items http://screencast.com/t/YexFxheacU8 We could suggest to try to go to Select Options > General > Page transitions and there set No animaition http://screencast.com/t/1oiLKd37si and then try to use your plugins again. If there was conflict ajax script, on this way you’ll fix it.
You are welcome.
Select
Hello, Can you tell me how to adjust the font and text size in the content menus?
Also, where do I find the URL field for the footer menu Logo? I can’t get rid of the NOUVEAU logo from the template.
Hello there,
Please, use this part of code
nav.content_menu ul li a {
font-family: fantasy;
font-size: 15px;
}
with your desired values and paste it in Select Options > General > Custom Css
When it comes to logo in footer, just go to Appeareance > WIdgets and in footer area change image path to your logo image instead of ours http://screencast.com/t/P2Ykfmpw3jZ
Select
Hi, guys I am quite disappointed. We need to update one of our client’s site which has this theme. But we can not even access the Visual Composer to access the content. I tried opening a ticket but it says the support has ended?
I downloaded and updated the theme and the plugins. I should not say this but it feels like you guys are scamming by blocking us to access the content of OUR WEBSITE so we renew the support. Could you please reply to this message please as this does not feels right.
Hi there,
We are sorry to hear about your experiance. Based on what you’ve explained here, it looks like you’ve updated core WordPress files lately to version 4.5+ There is conflict with jQuery. All you should do is to update our theme and VC to latest versions. To update our theme, please, follow instructions from here https://themeforest.net/item/nouveau-multipurpose-retina-wordpress-theme/7510444/faqs/20986 then to update VC, here are instructions https://themeforest.net/item/nouveau-multipurpose-retina-wordpress-theme/7510444/faqs/27782 After this, just clear all the cache (browser and sever) and everything should be working back fine. When it comes to support, please, note that Envato Market introduced paid support in September 2015, and we, as theme authors need to work following this rules from support policy. You could extend or renew support after first 6 months where support is included for free. But, our theme updates are always available for you. We hope you’ll fix this soon following instructions we sent.Select
Hi,
Thank you for the support. The problem fixed and updated. Thank you and also sorry for being too harsh. Keep up the good work!
Thank you very much for your kind words. We are doing our best to have all our customers satisfied.
Best, Select
Hello, recently purchased this. I’m having a problem changing the logo in the header (Select Options>Header and Footer> Logo). When I click the image field, I get a dialog to use media. No matter if I pick a logo from the library or upload it, when I click “Save Changes” there’s small message which says “Please fill out this field” at the top of the dialog, where there are no fields.
Frustrating!
Hello,
Thank you for choosing Nouveau. All you should do is to click on the File URL below Link URL like here http://screencast.com/t/NnPrTaU83 After, if there is any other doubt, just fill your ticket here https://select.ticksy.com and our support agents will assist you on our support forum.
Select
Hello! How to add a pattern background image? Cannot find out where. Thanks
Hello,
The theme conflict with ACF Pro Time field. How can i fix it ?
When I switch to default wordpress theme or the7 theme, there is no problem !
Thank you
Hello,
We didn’t test it with our theme, so we cannot guarantee compatibility. However, we want to takea a closer look. Please, submit a ticket on our support forum https://select.ticksy.com and include your site URL and wp-admin access. Thanks
Select
Hello, Thank you for your reply My support has expired ! Do i have to renew it or it is considered as a bug ? Thank you
Hello,
It cannot be considerd as a bug since it is third party plugin. Please, try to reach us here support@select-themes.com so we could investigate. Thanks
Select
Thank you very much Email sent
You are welcome.
Hello,
I can’t seem to get an image slider like this site (http://bruidsfotograafkoen.nl/portfolio/) with the same theme has. How can I get this one as well?
Hello,
On the link you’ve sent, Layer slider is added. You could create Layer Slider on your installation and add it on your site, too.
Select
Thank you so much for responding so quickly!
Another question, how do I get the same effect on hovering over the images that are show on this website (http://www.yesido.nl/blog/)?
Thank you in advance!
Hi,
You are welcome.
When it comes to hover style, here is how our hover style looks like http://demo.select-themes.com/nouveau/portfolio/with-text/two-columns-grid/ Some modification maybe could be done, please, reach our support agents here https://select.ticksy.com/ so they can try to help you.
Select
One final question. I’m sorry.
When I try to add the Layer slider, it automatically zooms my images a bit. I want to show the whole image, in stead of a zoomed in version. how can I edit this?
Hi,
In Layer Slider there are several options for sizing, please, check this screenshot http://screencast.com/t/fjSG7EGXn For any other doubt we could suggest to check their Official manual http://www.docs.purethemes.net/sukces/layerslider/documentation/documentation.html
Select
Thank you, that did the trick!
You are welcome
Thank you for the update
Latest version of theme, latest version of WordPress, – I cannot add images as page backgrounds, slider images, etc…What is going on? Have wasted 3 days on this.. waiting.. I cannot even add a logo. I can add media to a Post – but I cannot add a Page Background Image, Slider Images, Title Images, logo etc
What is going on?
Hello,
Please, just click on the file URL, and if you are still facing off any issue, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL enclosed with wp-admin access and our developers will investigate.
Select
? “just click on the file URL” ?? Images upload to the Media Library, but they don’t select to become Page Background Image etc. The field just remains blank. I cannot even change the logo.
I submitted a ticket 2 days ago – PUBLIC TICKET #916275 I just posted a private reply with WP access to the site. Go in and try to change the logo, or favicon, or add a page background image. I have tried deleting the theme and re-installing it.
Ok, got it, I understand now.
We are glad to hear you sorted this out. Thank you for the update. In the future, please, try not to reply on your own ticket, since on that way you are pushing it to the newest.
Hi there! Hope you’re good? I would like to inform if you also offer custom development for some extra features?
Looking forward to your reply!
Hello,
Thank you for interesting in our theme! Unfortunately we are not in a position to accept any custom work at the moment, because we primarily need to focus on providing Theme Support to all customers. We hope you understand.
In case you are not familiar with programming, you could hire someone to do this for you. You could look for someone who you can hire for this kind of job at the following link: – http://studio.envato.com
Thanks for understanding.
Select
Hi there,
I purchased this theme as it looks really awesome (and I had some envato credit) but after the installation, it turned out to be a developer’s nightmare. All the features in the front-end seem to be relying hugely on the visual composer.
I tried making a few changes in the classic mode but the result is nowhere as good as what it looks in the demo.
I’ve been struggling with it for atleast an hour now and am regretting my decision to purchase this theme. Can I please get a refund for my purchase?
Sorry, it may work for people who like WYSIWIG editor style website builders but it’s not for me as making small changes is taking way too long.
Great theme apart from this developer specific issue.
Thanks a lot
Hello,
There is backend editor of VC, that you could use and it is much easier to work with then Classic Mode. Also, there is an option to enable Fronend editor if that is what you’re looking for. Please, submit a ticket on our support forum https://select.ticksy.com where our trained agents could assist you for this part or any other doubt. Thank you
Select
Hi Select,
i was already using backend editor. Just checked front end editor and it seems to have a pretty similar concept.
Sorry, I was expecting all sections to be in a php template file that I could directly edit (for my own website) but this theme relies on Visual editor way too much for my liking. 
Cheers
Hello,
You could also change shortcodes.php file if you want to change layout of some of our elements. It is recommended to use child theme if you plan to do modification under theme files.
Select
Hi Select,
I appreciate your support but I have already purchased an html theme which is more suitable for my workflow and and needs.
If you can issue me a refund, I would much appreciate that. Sorry for the inconvenience mate.
Kind regards
Hello,
You will have to request refund through themeforest, and there your request would be checked.
Select
Thanks. I have requested it via Themeforest.
I have a problema between your theme and visual composer because i don’t see it when i edit a page.
Now i have last version of WP, Noveau Theme 2.1.1 and Visual Composer 4.7.4
I see another reply where you say to delete plugin and install another time, but i can’t delete it because it is in a WP multisite.
The problem is since i update WP to the last version, 4.6.1, before that all was ok.
Can you help me?
I upload another time the visual composer and all is ok.
This is solved.
Thank you for the update. Glad to hear this!
Hi I downloaded your 4.2 version theme but it’s not the latest version that you documented in your update log (july 4th) and it does not have the updated visual composer 4.12 – how do I get that? Thanks!
Hi,
Our latest theme version is 2.4. Please, follow step by step instructions from here to update it https://themeforest.net/item/nouveau-multipurpose-retina-wordpress-theme/7510444/faqs/20986 and here are instructions to update VC to latest version 4.12 https://themeforest.net/item/nouveau-multipurpose-retina-wordpress-theme/7510444/faqs/27782You are welcome.
Select
Thank you! I just didn’t want to mess anything up by activating the main theme from the child theme – I have the child theme activated now. That won’t affect anything if I switch and switch back? Thanks.
Hi again,
You are welcome. No, it won’t mess up anything. Maybe you just need to assign menu for your menu location again when you switch back themes. But nothing would be deleted or something like that.
Select
OK thanks!
You are welcome!
Hello good day. Why can not I open the Visual Composer? I can not edit pages. http://i.imgur.com/JW6gxTu.jpg
Hello,
It could be that you’ve lately updated WP to version 4.5+ and there is conflict with jQuery. To solve it, just update our theme to latest version 2.4 by following instructions from here https://themeforest.net/item/nouveau-multipurpose-retina-wordpress-theme/7510444/faqs/20986 and then update also VC to latest version 4.12, here are instructions https://themeforest.net/item/nouveau-multipurpose-retina-wordpress-theme/7510444/faqs/27782After that, clear all the cache and everything should be working back fine.
Select
Thanks!!
You are welcome.
HI, in Select Carousel I can’t upload image with your custom field. Thanx
Hi,
When you’re creating your Select Carousel item, and click to set image, first thing when you choose image is to click FILE URL button, so the url is rendered, and then insert into Post http://screencast.com/t/amZYy7a7DEaX
Select