38263 comments found.
Your support system is not picking up the fact that I purchased theme when I verify through Evanto. The contact Form doesn’t seem to be working ( http://www.handmade-digital.com/ngps-beta/home-2/ ). Bottom of the page. Feel free to email me Carlos@handmade-digital.com and I will provide verification code or anything needed for help.
Hey TGLDesigns, i’ll look further into why ticksy isn’t picking up your support purchase – but to fix your issue, make sure you’;re on the current version of Salient (7.6)
Cheers
Thank you update worked, I noticed the spacing was a bit off inputs had too much height. Here is quick fix, just a thought for future update makes form look much better and evenly spaced.
body[data-form-style=”minimal”] .minimal-form-input { margin-top: -35px; }
Hey, glad to hear it sorted it for you 
Hey guys, I have just updated to the latest WP, and added a 15th portfolio item, now they all appear to be stretched and VC does not seem to be working, thanks!
http://www.kovstruct.com/Hey! This is what i’m seeing on my end: http://imgur.com/a/FQG1t are you seeing something different? Also have you updated to the latest version of the Salient Visual Composer (4.12.1)?
Cheers
Hi, thanks for the reply, I had to restore a backup to wp4.6.
on 4.6.1 its like everything was 2×4 size.
Hey,
Whenever you update again could you please let me take a look as there’s no known issue with current releases like this
Cheers
How do I increase the size of the icons? If you look at the page below you will see 4 social icons on the main header image. Ideally, I would like these icons to be larger and also animate when rolled over. How can I do this?
http://brian.aclz.org/test/Thanks!
Hey freshlyroastedweb,
You can use the new icon element available in Salient visual composer 4.12.1
Cheers
I am using the Service Template, and as recommended I have installed Contact Form 7 Plugin.
All is working well in all browsers, except during submission of form on mobile, and on mobile only. When the submit button is pressed nothing happens, I just don’t know where to look for the possible issue.
Totally awesome documentation!!! I updated to the latest version. Disabled full screen row on mobile and BANG!!! all working now. Awesome!!!
But now the row anchors don’t work… and my mobile menu (custom link inside off canvas menu) which works off the row anchors does not work either.
Will continue looking and see if I can fix somehow. Please let me know if you have any ideas. Thank you!
Hey psmarketing!
Could you please share your URL in regards so i can take a look at your setup on mobile?
Cheers
Im having an issue with the new “masonry gallery” option while using it in a portfolio page with the row set to “Full Width Content” and the “Full Width Portfolio Item Layout” enabled. The images are showing up in a cropped square aspect ratio instead of their actual aspect ratio. Please see the screenshot here:
https://1drv.ms/i/s!AqecO3-uzjgShZlsh0cNDmDYgdXP5g https://1drv.ms/i/s!AqecO3-uzjgShZlrM5PrHF8hgmas_wHey tetsukage, add this into the custom css box if you’re trying to keep your 3 column layout instead of having the layout adjust the column number depending on the screen size
body .portfolio-items .col img {
width: 100%;
max-width: none!important;
}
I would like to change the color of the CURRENT page link only in the navigation, while being underlined. So if im on the HOME page, I would like HOME underlined and the word HOME in navigation to be a specific color. I cannot find the correct CSS selector to add this rule, please help thank you! (I have already found how to underline it when on the page in the settings, I just want to change the color of the selected page)
Hey cliffsarcona!
Add this into the custom css box in the Salient options panel:
body #header-outer.transparent[data-lhe="animated_underline"] header#top nav .sf-menu > li.current_page_item > a, #header-outer[data-lhe="animated_underline"] header#top nav > ul > li.current-menu-item > a {
color: #999!important;
}
Cheers
Can I make a custom portfolio template? If yes how?
Hey JimKalligas, please explain a little bit what you want to do with the portfolio to make it custom so I can better assist
I want to change the layout to something custom. i want the image to be half the page full high and the content at the other side. All this are really hard to be done with only css because the layout structure don’t help for what i want to do. So what I want to do is to make the portfolio page more custom. If I copy the portfolio template in my child theme and change it there will this do the trick?
Hey, you can indeed overwrite the single-portfolio.php file or the template-portfolio.php in your child if you’d like to modify the html structure
Hello – whenever creating a PAGE only, I receive the error “Are You Sure You Want To Do This? Please Try Again”.
I’ve tried: 1. Increasing the memory limit via wordpress installation files. 2. Switching to another theme (The error stops happening) 3. Deactivating ALL plugins to to see if the error persisted (it continued to happen)
It looks like the Salient theme is causing this, because this doesnt happen with any other theme. Please advise, thank you!
Hey cliffsarcona, please open a ticket in regards with your admin credentials so I can take a look at what’s going on themenectar.ticksy.com/
Also let me know the ticket ID here once you’ve done so
Cheers
945093 thanks!
The ticket asked me to reply with FTP info, and when I tried to do so, the ticket was completely missing!? Please advise, thank you!
https://themenectar.ticksy.com/ticket/945093Hey cliffsarcona, I’m still seeing the ticket on my end – are you still unable to see it on your end?
Do you have a list with all recommended dimensions for Sliders, Galleries, Portfolios, etc? It would be good if you have any documentation explaining it.
Hey maurinoloureiro,
See the masonry grid sizing here: http://themenectar.com/docs/salient/theme-options/portfolio/ and the slider documentation here: http://themenectar.com/docs/salient/sliders/
Cheers
Is it possible to have a full screen page image header with title and scroll icon on a Portfolio page like you can on a Default page?
If not… is it possible to have the previous, next and grid icon for projects on a non portfolio page?
Basically, I want to use a portfolio page template but I would like a full screen header with the scroll icon so I’m looking for ways to do that…
Hey,
Currently there’s no way to achieve that without some custom modding – since if you used a non portfolio page to get the fullscreen header you would not be able to get the next/prev project controls. I’ve noted your +1 for the idea to allow fullscreen project headers though
Cheers
Ok thank you. Until that time (hopefully it becomes a feature ), is there some code I could put in so that normal pages aren’t affected but Portfolio headers could be visible on mobile and height could be adjusted? For example: 900px tall on desktop etc and 450px on mobile?
Thanks again for your help.
I’m just trying to figure out the benefit of adding a new page and selecting “portfolio” — if I do that, I still don’t get the benefits of having the next/prev controls or having it pull into the “Portfolio” section.
Hey, the portfolio template doesn’t offer different functionality than the visual composer portfolio element, it was just the only way to add a portfolio before the portfolio was integrated in VC
As for the custom modding for the portfolio header – please open a ticket in regards https://themenectar.ticksy.com
ok thank you
You’re welcome
How do we fix this?
Cheers!
Hey HostASpace!
The slider does indeed use background images rather than img tags, and that can’t be changed as it’s done that way on purpose to allow some of functionality. However i’ve noted to try and hook it more through WP so that CDNs would be able to see it
Cheers
When I moved the site to this new URL / hosting. The forms are not submitting. https://crustclub.com/ , https://crustclub.com/contact/ , Also in checkout on submission it hangs as well. Any ideas? I am also contacting the hosting provider.
Hey – if you could kindly allow me to bypass the coming soon page I’d be glad to take a further look
sure thing: http://crustclub.com/bypass then navigate to the contact page. the link is in the footer.
actually https://crustclub.com/bypass
Hey, the only error showing in the browser console is coming from the plugin you have located at wp-content/plugins/hellodev-woocommerce-pies – did you try to deactivate that yet?
I did a test and deactivated it. It still didn’t work. Do you have any other ideas?
Hi – I am having trouble with the video lightbox – https://crustclub.com – the video fails to load. It just keeps loading. When I embed the video on the page it works – https://crustclub.com/how-it-works/ Is there something I am doing wrong on the lightbox video? Any help would be greatly appreciated
Hey bradhoen,
Could you allow me to bypass your coming soon page so I can check out the page to assist?
Cheers
Hey, i’m currently not seeing a lightbox video link on /how-it-works currently – could you verify it’s still on that page?
I am only talking about the lightbox video on the home page. For the time i removed it. I made another page – https://crustclub.com/test-page/ that has a lightbox video. It still doesn’t work. Do you have any other ideas?
Hey, try changing the lightbox script you have active (pretty photo) to the alternative (magnific) available in the Salient options panel > general settings > functionality tab
That worked! Thank you.
Cheers
Hi Theme Nectar, In the Nectar Slider, is it possible to Auto Adjust the image so the sides won’t be cropped? Keep the ratio both height and width?
Hey maurinoloureiro,
You can achieve a no crop setup as long as your images all have the same aspect ratio – please see the flexible height option in regards http://themenectar.com/docs/salient/sliders/
Cheers
H, updated to the latest version and just wondering where to change the colour of anchor links as well as the font colour/background of menus? Can’t find the option for looking.
Hey mrfrosty,
Could you let me know specifically what anchor links you’re referring to? If you’re just talking about the menu links/header navigation in general please see the “Header color scheme” http://themenectar.com/docs/salient/theme-options/header-navigation/#logo-general
Cheers
Hi, sorry it was for using links etc.. at the moment the links and onhover are the same colour and cant find a way to change. Makes it hard to tell where the links are if everything is same colour.
Hey, could you share your URL where the anchor links are located so I can assist?
Hi, you can see this at: http://staging.terabyteit.co.uk/ check the footer for the recent posts section for a quick example.
Hey, add this into the custom css box in the Salient options panel:
body #footer-outer a:not(.nectar-button):hover {
color: #000!important;
}
Hi, done, doesn’t seem to show any difference. FYI: I’m running the latest version.
Hey, I’m currently not seeing the snippet added in your setup, could you please verify it’s in the css box currently?
Yeah the code is in there -> Salient -> General Settings -> CSS/Script Related
It appears you’ve accidentally pasted in pre tags with the snippet, please delete both of them so that the css can take effect
Sorry about that removed the tags, and unfortunately still see no difference. any other thoughts?
It’s showing up on my end – the links are now changing to black as defined as”#000” in the supplied snippet. Have you tried clearing your cache?
Hi, sorry yeah clearing the cache properly worked for me. Do you know the cause of the issue out of interest?
Hey, are you referring to the fact the old code was cached or the fact you couldn’t change the hover color in a theme option?
Couldn’t change the hover colour in the theme option
When using the a custom footer color scheme currently there’s no option to set a custom hover color, but i’ve noted to add it
Cheers
How i change page SEO titles? before the update 7.6 title pages was Name of Page | WEB , now Name of Page – WEB , and in the home page added the wordpress wohort description. In this web i dont use Yoast Seo, how i can this in Salient options?
Hey, the title tag was changed to the standard WP spec post WP 4.1 and you can find it in the functions.php at add_theme_support( ‘title-tag’ ) . Salient itself doesn’t offer you options to modify this, is there a reason you’re opposed to using Yoast?
Hey there. Will you release 7.6 info into the changelogs?
Hey michaelcm,
It was updated as soon as the theme update was released – have you tried to clear your browsers cache?
Hi there,
I am looking for 2 fixes:
1. https://goo.gl/jADZ6C The blue line is under ’’cars’’ instead of ’’all’’. Can it be changed to ’’all’’?
2. https://goo.gl/XPb6WE Can the buttons be lowered a bit? They are now on the lowest option in the Nectar slider.
Thanks in advance!
Mathias
Hey Mathias,
The links you’ve provided are going to 404 for me so I can’t see them to assist, can you verify they’re correct?
Cheers
I see, my mistake. These should work:
Hey,
1. This is a bug of the new portfolio filter options – the fix will be in the upcoming minor bugfix release
2. Add this into the custom css box in the Salient options panel:
.home .swiper-slide .content .buttons {
transform: translateY(100px);
}
Hi again, I was wondering if the bug is fixed already?
Hey, the bug has been fixed but the version containing the fix hasn’t been release yet – if you’d like it before it goes live please open a ticket in regards https://themenectar.ticksy.com
I can’t submit the ticket, our purchase code is expired. Can you send it another way?
Hey mathias94, if you wanna reach out via the email on my author page https://themeforest.net/user/themenectar I can send it in a few days
Hi,
We are having a loading problem with our main picture on the home page, on google chrome and mobile devices , the pic gets a pre-loaded before being totally framed …
Can you help us with that ? Best regards Matt
Hey Matt,
Could you please share your URL in regards so I can take a look?
Cheers
That would be so cool : Https://sprintbok.com
Hey, have you cosidered turning on the page tarsntions option in the standard method mode? It seems this flash of your content before the scripts are finished loading is brought on my autooptimize, however the page transitions should conceal it
Hi, i would like to know if the last update also fix the request that i have done you here https://themeforest.net/item/salient-responsive-multipurpose-theme/4363266/comments?page=975&filter=all#comment_14471379 as you told me in your answer. Thanks!
Hey rospo, yes contact forms should work in toggles
Cheers
Hi! The form in toggles still not working (http://accoglienza.umbria.agesci.it/terreno/fanum-etruria/). What should i do?
Hey, could you please open a ticket in regards with your admin credentials so I can take a look at the setup further? https://themenectar.ticksy.com also let me know the ticket ID here once you’ve done so
Cheers
I have created the Private Ticket #945983. Thanks again
