177 comments found.
Hey there,
I noticed that when I embed a video with your theme in the meta boxes, I get this little notification appear. Can you tell me why that happens? I’ve gone through the help guide, its definitely nothing to do with my browser or browser settings (tried four of our office computers in three different browsers on two different operating systems).
The message does not appear if i add the video to the body of the article, only when in the metaboxes. Hope you can provide some help on this.
Demo post here with video in meta box at the top and in body of article below. http://mwo.midwestoutdoors.com/retrogobbler/
Screenshot: https://drive.google.com/file/d/0B1zXTGKXqxYbNlQxTnhjVGVhdFk/view?usp=drivesdk
I checked and that is problem on browser, please check here: http://prntscr.com/debie2 It will open a window at https://support.google.com/youtube/answer/6276924 Follow it to fix on your browser. Hope help you.
Hello! Can I display the caption of photos in the gallery view? I’m putting the caption in the photos but when it opens in the gallery the caption does not appear … only the album name appears. Can you help me?
Hi, please let me know exactly where you using via screenshot or url? What homepage/demo are you using? I can’t find where you talking. Sorry for that. Hope you comeback soon. Thanks
Hello! I’m using the template that uses gallery and even using Magnific Popup or Pretty Photo the caption of the image does not appear … only the album name of the gallery I created appears. Follow the two prints for you to see: http://prnt.sc/ddm18a and http://prnt.sc/ddm1kl. I wanted the name of the image or her legend to appear, is it possible?
Oh, in this case, i think you send account wordpress(administrator role) and url to me. I will check & let you know, i can’t build environment exactly like you. Thanks
Okay … to which email do I send the access data? Thank you!
Please open link: https://themeforest.net/user/g5theme then send here: http://prntscr.com/debfqg Thanks
Hello – I just purchased Wolverine, I followed the documentation for updating fonts and it’s not reflecting my updates on my theme (I’ve saved the CSS as instructed, flushed cache, etc.). When I look at pages’ code after doing so it looks like it’s overriding any changes I make with the original font styles.
Please give me your account wordpress(administrator role), url website. I will check & let you know. Send via my help desk at: http://support.g5plus.net/ , register account, create topic & give me your account wordpress there for further support. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ How to send private information here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ Or do it via message profile. Thanks
Hey guys,
Question – our client needs some custom post types added to WordPress, which we have done. I was wondering where the code in your theme and/or plugins are that set where the post screen meta boxes show up?
Example – the meta options box with title, etc. And the boxes that popup if you set it as a video post to enter the embed code. Obviously all this comes up fine if I add a ‘post’, but they don’t if I add a post to one of our new custom post types. So my goal is to get those boxes showing up for these new post types.
I’m not expecting you to do the work, but if you could provide some direction on where the relevant code is so that i can add extra post types, id appreciate it.
Hi
If metabox can’t display on post screen, please recheck parameter $screen when call add_meta_box function. It is custom post type that you need add metabox
To fastest support. I think you give account your site by send private message or send to g5plus@outlook.com
Thanks
Having issues with the blog page. When “load more” is clicked it keeps on repeating the same posts over againg. (http://www.wakiy.pe) How can the load more button be correctly configured? Or is there an option to show pages instead of load more?
Hi, i just tested on my demo: http://themes.g5plus.net/wolverine/main/blog-masonry-right-sidebar/ everything is ok, i think had problem on your website, so give me your account via message profile to find problem. Thanks
Hi, I clicked the “Add to cart” button at the woocommerce single product page at your demo website (http://themes.g5plus.net/wolverine/main), but it seems the item never get updated to the cart. It keeps showing the loader http://imgur.com/a/YSyum
I also seeing the same at the new installation of the theme on my server.
You can edit file: simple.php on path: \wolverine\woocommerce\single-product\add-to-cart then add class “ajax_add_to_cart” to here: http://prntscr.com/d419h5 it will works, let me know result. Thanks
It works like a charm now. Thank you!
Any questions, feel free let me know. And please vote for my item on ThemeForest. Thanks
I just did the review. 5 stars. Thanks for helping even though the support for my purchase is already expired. 
Thanks, i’m always support even time Expired. But sometimes will longer because i need reply to higher priority(not Expired).
session_start(): Cannot send session cookie – headers already sent by (output started at /home/XXXXX/public_html/w/XXXXXXX.com/index.php:2) in /home/XXXXX/public_html/w/oldiespancake.co.il/wp-content/themes/wolverine/includes/theme-setup.php on line 101
when im loading the website without www at the begining! how can i fix it?
and please dont tell me to go to the forum page in your website, it doesnt work.
Please check php version, if lower 5.4 => upgrade to 5.4 or higher. If still problem, i need your account wordpress & ftp, you can give me via message profile. My help desk doesn’t work, pls re-check. Thanks
the php version is 5.6, and i tried to fix it by myself now something else happen…
sending you my information via message
Hi, how can i see bug above? i can’t find the way to display it. Help me. Tell me where i need click to….etc. Thanks View here: – http://prntscr.com/d4i9qw - http://prntscr.com/d4iaa4
Hi. 1) I need to figure out how to change the default blog header image (Example: http://www.wakiy.pe/knowledge_management_in_mergers/)
You want to change image here:http://prntscr.com/d12v77 right? Please go to ThemeOptions >> Archive Setting or SingBlog here: http://prntscr.com/d12wwj Then scroll down to: http://prntscr.com/d12x17 or http://prntscr.com/d12x3a If i wrong, go to my helpdesk at http://support.g5plus.net/ , register account, create topic & give me your account wordpress there for further support. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ How to send private information here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ Thanks
Hi, how can you configure the featured image in blog posts so that it doesnt show so big? I have tried using smaller pics but apparently it is configured to show the pic at some default size. http://www.wakiy.pe/the-disruptive-future-of-knowledge-management/. Is there any way to insert a custom fixed sized?
You can set image size byedit file theme-setup.php here: http://prntscr.com/d1kinc in path: \wolverine\includes change size here: http://prntscr.com/d1kjln Thanks
Need some additional assistance. I was able to adjust image size but the image itself is not showing clearly. For example: http://www.wakiy.pe/2016/11/11/know-how/ Let me know how to solve this please.
What value you added? Here is result on your website: http://prntscr.com/d9vef9 Can you give me your account wordpress to check?
‘blog-grid’ => array( ‘width’ => 570, ‘height’ => 380 ), ‘blog-classic’ => array( ‘width’ => 120, ‘height’ => 35 ), ‘blog-related’ => array( ‘width’ => 370, ‘height’ => 270
apparently the image is not respecting the adjusted size
Is there any way for it to be able to adjust to the size?
With your settings: ‘blog-classic’ => array( ‘width’ => 120, ‘height’ => 35 )
Your display is correct.
Do you want look like http://prntscr.com/da8hzr , right? If true, you must changed to: ‘blog-classic’ => array( ‘width’ => 870, ‘height’ => 580)
Thanks
no, what i need the image to appear smaller. Nevertheless, once the image is uploaded it doesn’t appear clearly. I have tried with various pics sizes but the result is a stretched image that does not respect the original pic size. How can this be solved?look at the example http://www.wakiy.pe/2016/11/11/know-how/
Also how can i remove the purple background appearing on the header? I can’t seem to set it up although im placing the header background as white in the theme options
also, how can i change the tab background color, currently text is appearing behind a whte background http://www.wakiy.pe/servicios-gestion-conocimiento/#
1. With your image size:
=> I don’t know what you did correct or not, so i think you should give me your account to check it.
2. how can i remove the purple background appearing on the header?
=> you want look like: http://prntscr.com/daoztn right?
If true, add custom css
.page-title-overlay {
background-color: transparent !important;
}
3. how can i change the tab background color
=> You want change when hover or not, here: http://prntscr.com/dap0k8
what type of color do you want to change?
Thanks
I’m following your restaurant version of Wolverine. The revolution slider on the homepage, though it works perfectly on laptop size screens, is not showing up in the mobile version. Any thoughts on how to make sure the slider works in the mobile version too? I have version Version 5.2.5.4 of the Revolution slider plugin. It says there is an update available to premium users.
With show on mobile, read more guideline here(i just research for you): http://cmssuperheroes.com/knowledge-base/can-revolution-slider-onoff-mobile/ Thanks
Thank you. The link to download the newest version doesn’t work – it gives a 404 error
I’m sorry forget let you know, you need register account before open: http://support.g5plus.net/wp-login.php?action=register Thanks
Hi,
here is my portfolio page: http://youngday.tbm2-f8wn.accessdomain.com/atelierce/?portfolio=nuvo-design
Pictures will be cut after upload, but I need a complete presentation of the original image ratio.
How can I do? thanks~
You need edit/update file detail-01.php on path:\plugins\wolverine-framework\includes\shortcodes\portfolio\templates\single Change follow here: http://prntscr.com/cyzx6z (It will lost if you update to latest version of my plugins, so please remember it). Thanks
I have completed setting ( detail-01.php ~ detail-04.php ) and re-upload photos ,but photos can not be displayed now.
page: http://youngday.tbm2-f8wn.accessdomain.com/atelierce/?portfolio=nuvo-design
setting screenshot: https://nimbus.everhelper.me/client/notes/share/622930/ph9nuvfqplznv7hbpmba
https://nimbus.everhelper.me/client/notes/share/622955/wczt5zgtmrimo8in1b0q
How can I do?
Give me your account ftp via help desk or message profile. I will check for you, seems you had wrong code. Thanks
Has been sent to help desk.
Thank you very much, please follow on your topic.
Hi,
Great theme!
I have one question is that I need to Installation theme “http://themes.g5plus.net/wolverine/main/home-creative/ ”.
Can you offer me it’s xml file?
Thanks
Young
That is only 1 home page in my Main Demo, you can install Main demo to see it. If you want xml file, here is path: wolverine\assets\data-demo\main go to your hosting/server to find it in my theme. Thanks
here is my page: http://youngday.tbm2-f8wn.accessdomain.com/atelierce/
It show—> Revolution Slider Error: Slider with alias home-creative not found.
How can I do?
Slider here: http://prntscr.com/cxd9pe or you fixed it, right?
Hello
I see this error in my wp dashboard
Slider Revolution error: could not unzip revslider/public/assets/svg/svg.zip into the uploads/revslider/assets/svg/ folder, please make sure that the uploads folders is writable
Please set permission can write/create/update for your folder “uploads/revslider/assets/svg/” Need do it via cpanel or ftp account. In case you don’t know, please ask your hosting provider or give me your account cpanel/ftp. Thanks
I set the maximal permissions for the folder “uploads”.
may be the problem in this:
The folder ”/uploads/revslider/” contains “templates” folder only svg.zip file is located in ”/plugins/revslider/public/assets/assets/svg/svg.zip”
Please send me private information above Go to my help desk http://support.g5plus.net, create topic there then send to me. Read more here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ Never start before, start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Thanks
What is the short code to add a portfolio section on a existing page?
You can use shortcode “Portfolio” here: http://prntscr.com/cn73gi Thanks
Hey there,
Can you tell me how/where the slider is selected on this demo page please: http://themes.g5plus.net/wolverine/main/home-menubottom/
On my end, I am using that template as the home page, but I cannot find where the slider is set anywhere within Visual Composer on that page, nor in the ‘Meta Options’ section.
I want the template to use a different slider I have created in Revolution, rather than the demo one. Please advise?
Here is a screenshot of the entire page admin for that home page: https://drive.google.com/file/d/0B1zXTGKXqxYbMHI3OHVMR0FOcjA/view?usp=drivesdk
Hi, with this home, i used shortcode in widget, here: http://prntscr.com/ckk3x3 => you can put alias to yours, that is ok. Then you can choose widget area on Meta Options for your homepage here: http://prntscr.com/ckk4al Thanks
Ah that’s good news, thanks very much! One other question and ill then stop bothering you.
Any changes in the includes folder which is saved to the child theme do not work. For example, I made changes to wolverine-child/includes/meta-boxes.php after i copied the file there, but the website does not recognise them.
If I copy the exact same changes to the parent theme, they work fine. Could you please have a look and let me know how i can make changes in the includes/meta-boxes.php folder be recognised in the child theme? I want to ensure future updates don’t wipe changes out so its important the includes folder is usable in child theme.
Currently, my theme doesn’t support this feature. But i will update it on next version, please wait. In case you want to change on your theme(only you) for faster, go to my help desk, create topic & give me account wordpress & ftp there. Thanks
Yeah if you could look into it ASAP I would appreciate it. One other issue, we need to create a archive for a custom post type – putting that template into the child theme is not recognised, it should recognise it as other themes we use that have child themes work fine with the archive in the child.
I will post this on your forum also as this is quite an important issue for us
Thank you very much, hope patience with me abit because at the weekend. Thanks
Hi – I am having trouble accessing your support area. I had previously registered, and now it won’t take my PW, and won’t let me reset the PW either. Can you let me know what my options are please?
Hi, i sent reset information to: cschondel@diamondbusinesscommunications.com Please check mail. Thanks
You don’t use correct email, result here: http://prntscr.com/cik0b5
Can you change it to chris@ – mistake in the email address then resend please thanks!
Sent to chris@diamondbusinesscommunications.com Thanks
Dear, the cover box is not responsive anymore (version 1.9). How can I make the cover boxes responsive again? Best, Frederic.
Hi, thanks for let me know. Follow to fix it: 1. download zip: https://drive.google.com/file/d/0B3byvxGsv2DzWkVvdC1JcEwwUVU/view?usp=sharing 2. Extract to your plugin to override old file there, path: \plugins\wolverine-framework\includes\shortcodes\cover-box\assets Done. Let me know result. Thanks
Dear, this does not fix the issue. I believe the height should be set fixed in case of small devices and the hover function should be disabled. Just my 2 cents. Best, Frederic.
Ok, please backup code + database, then give me your account wordpress & ftp, i will do it for you. Don’t worry, remember copy page content conversation to your message. Thanks
How do I send you this information?
The best, go to my help desk http://support.g5plus.net, create topic there then send to me. Read more here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ Never start before, start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Thanks
Hello, i have a really disturbing problem with your template!!!
im trying to remove the default fonts that your system it putting in the html page.
first of all i think this is a huge problem, because im really strageling to add a custom font.
how can i remove it or change the font name to a custom font name?
in talking about the CSS added in the html tag style title=dynamic-css , class=options-output.
thank you.
Please follow our guideline here to add custom font: http://support.g5plus.net/knowledge-base/how-can-add-new-custom-font-to-your-theme/ In case that is not what you are looking for, please tell me exactly what you want via screenshot to easier understand. And may be send to me account wordpress, i will find a solution for that. Thanks
sent you an email to g5plus@outlook.com
sent you an email to g5plus@outlook.com
I replied to your email yesterday, please check.
Hello, is there a reason that when i press on a link to an ID section in the same page, it skips the div by half a page?? thank you for your help.
Hi, can you give me your url and account wordpress to check? And let me know exactly what you want, i really don’t understand what you want on your comments. Hope you reply soon. Thanks
Hello,
1) I want to change the subject line on the confirmation mails sent to my customers as it says Wolverine on the mails sent to them – I want it changed to my company name.
2) Also, I have a problem with the mobile version of my site. The product pictures are set to 1000×1000, however, they are not responsive – they show very small and the functions on the pictures (e.g. the arrows) are too small to handle. If you need a screenshot I can mail this to you. And how do I hide the name of the product pictures shown above all the products pictures when enhanced?
3) Also, I want to change the text on the call to action buttons – where can I do this?
4) Furthermore, I want to translate some of the english words, but I am not able to do this in the control panel. Where can I do this?
5) How do I change the colors on the mobile version – both text and menubar?
I’ve tried to contact you through the support last week. My question is urgent so I hope that you will answer my questions as soon as possible. Thank you very much.
And thank you for a nice theme.
Kind regards.
Hi, 1. I want to change the subject line on the confirmation mails sent to my customers as it says Wolverine on the mails sent to them – I want it changed to my company name. A: Can you take screenshot to easier understand where you are talking about? Tell me i will show you how to do it. 2. I need check directly on your account with this problem, why? because you probably not correct when config With question “how do I hide the name of the product pictures shown above all the products pictures when enhanced?” Answer: Where do you want to hide? http://prntscr.com/c6bnc8 3. Go to edit shortcode Call to Action, then click here: http://prntscr.com/c6boos 4. You can translate follow our guideline here: http://support.g5plus.net/knowledge-base/how-to-change-languages-via-pomo-file/ 5. Because many screen so i need you take screenshot where exactly you want to change, example: http://prntscr.com/c6bqhw i will show you css to do that.
By the way: for easier follow question & answer, please go to my helpdesk at http://support.g5plus.net/ , register account, create topic there. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Support here can’t send private information in need. Thanks
Thank you very much for your reply. I wrote to you through your helpdesk last week – on wednesday.
Do you have an e-mail where I can send you the screenshots?
Kind regards.
You haven’t got create any topics on my help desk, here: http://prntscr.com/c6s6k8 You can send me via g5plus@outlook.com but sometimes quite difficult follow, i think do it on my help desk better. Thanks
Google maps is not working in the theme because of the required Google Maps API key. We have generated an API key but don’t see where it can be added in the theme settings. Please let us know where the API key can be added. Thanks!
Hi
Sorry for this inconvenience
In this case, If you can, please give me account your site by send to g5plus@outlook.com, i will update for you. Else, i resubmit new version to themeforest, please wait reviewer approve
Thanks @ Rgds,
Hello. We have emailed you directly @ g5plus@outlook.com. Looking forward to your reply. Thanks!
I’m sorry but i haven’t got any email provide account wordpress, this situation some times happen with me and i don’t know why. Please start create topic here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ After that, send private information follow here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ I will do it. Hope you do it soon Thanks
OK, we have submitted our request on your Support as user blako71. Please find a solution ASAP. Thanks!
I’m found problem but can’t fix today, because my developer off. Sorry for that & i will fix on tomorrow for you, don’t worry. Hope you wait & sympathy with me a bit. Thank you very much.
OK, thanks for letting me know. Tomorrow will be fine. Thanks!
Hello. We would prefer if you would upload a new version of the theme that includes this fix / an area to enter Google Maps API. Thanks!
My item was disable by other reason today, we fixing & will approve soon, don’t worry. Your problem will be fix today as i said. I forward to my developer and he processing. After complete, i will let you know. Thanks
Hi
I just updated API Key on your site , now it work normal. Please recheck and let me know result
Thanks
