657 comments found.
Hello, 3rd level dropdown is not working, website link is: wowbix.com Can you please check? menu get disappeared when ever I try the 3rd level dropdown menu
Hi,
We were able to open third level menu here http://screencast.com/t/Wr0n6YKbhDei
If you still have issues, please open support ticket at https://mikado.ticksy.com/, specify your problem, and our support agents will help you.
Mikado
Hi I am trying to setup SSL but I got this error in the browser console: Mixed Content: my page was loaded over HTTPS, but requested an insecure image ‘http://burst.mikado-themes.com/landing/wp-content/themes/burst/img/preload_pattern.png'. This content should also be served over HTTPS. How can I remove the references to that preload_pattern.png image?
I think it comes with the theme and if i remove it from ssh then i suppose i will not be able to update the theme. Kinldy help me remove this reference from the theme page
I have sent you an email as well
Thanks alot
Hi,
The particular error appears because the link of the png file points to our local server. If you reupload that image to your server, it will take https prefix. It will also solve speed issue.
Mikado
Thanks for the answer. I mistakenly pasted questions many times so ignore
Ok. so how can i replace this image please? can u specify where exactly is the location in the theme?
I will then go to that location and replace it so it doesnt point to your server
Hi,
We’re not sure what is the page you refer to. Please send us link to your website, or if you’re using demo content, link to our demo site with that image. Thanks!
Mikado
its the homepage. i have sent you an email.
This is the link. Even if i replace the picture on my side, it will still direct to your server. i think its a bug. if you can remove it in update and let me know which code i should replace so it doesnt redirect to your server, it will be great.
The theme is great. Thanks for support also
Lets continue further on email please.
Thanks alot
Hi,
Conversation will be continued on email. Thanks!
Thanks!
Can you please tell me which one from your elements do i need for an expandable section the same as in your main demo? http://monomobi.com
Thank you in advance. Keep doing such great themes!!
Hi,
Can you specify more clearly what you thingk when you say expandable section? Also send lik to the main demo so we can tell you exactly. Thanks!
Mikado
i meant the same functionality as appears here : http://burst.mikado-themes.com/burst/expandable-sections/
Hi,
You just have to set expandable row like here http://screencast.com/t/WJTxA8B7Kb
Inthere you can set your favorite elements, in our case it was Pie Chart With Icons.
Thanks!
Mikado
Hi,
Please put this code into Mikado Options > General > Custom CSS and gap will disappear
@media all and (max-width: 1000px){
.content .content_inner > .full_width > .full_width_inner{
padding-top: 0 !important;
}
}Mikado
Hi,
First of all, your server response is low http://screencast.com/t/5xSt6WZRC it takes more than one second to respond. You should talk to your hosting provider on that.
Also, please talk to your hosting support on leverage browser caching and how to solve ti. Here are some instructions:
http://gtmetrix.com/leverage-browser-caching.htmlMikado
Hello again 
I’m sure this has something to do with the way I’ve setup this page, but something is breaking the responsive layout and allowing my sidebar content to push out of the main container.
Are you able to see what is causing this?
http://twelvethirtyfive.com/portfolio_page/dive-day-club/Hi,
You may try putting this code into Mikado Options > General > Custom CSS
@media all and (max-width:1200px){
.portfolio_single .two_columns_66_33>.column2 {
width: 100%;
}
.portfolio_single .two_columns_66_33>.column1{
width:100%;
}
}It should prevent that glitch. If you still have issues, please open support ticket at https://mikado.ticksy.com/ and our support agents will assist you.
Mikado
Hi
I just installed Yoast SEO plugin and this error message is now showing:
“Yoast SEO page analysis functionality has been disabled due to coding issue in plugin……”.Under Mikado Settings ->General, Disable SEO is set to “Yes”
I deactivated all the plugins except Yoast SEO plugin and the error message was still there, but when I changed “Burst” to “Twenty Sixteen” with all the plugins activated the error message went away. These small tests seems to suggest there’s a code in Burst causing this problem, any help to resolve this would be much appreciated.
Thanks
Hi,
That happens because of conflict with some plugin. We’re currently working on theme update with VC 5.0 and we will also take a look at this issue in order to fix it. Thanks for reporting this bug.
Mikado
Thank you ever so much, I truly appreciate your excellent continued support. May God bless you and your team!
Thank you very much for your kind words! Pleasure to help!
Hi,
I am just starting to use this theme as I had purchased it over a year ago. I have an issue with the paragraph tag. Every time I set the font weight under mikado settings-> fonts-> texts
The font weight is stuck at 100. If I change it to 900 or 400 or whatever, it still stays at 100 after saving. However, I am able to adjust spacing, colour, font and EVERYTHING else..
Ive left 2 screenshots below for you to see
Settings: http://prntscr.com/d8j6gu Result: http://prntscr.com/d8j6ub
The light font for the paragraph tag is making the site unreadable. All the header tags work well though. Please help.
Hi,
We’ve just tried this option and it works regularly as you can see http://screencast.com/t/PgleXdc3l
However, it is being applied to wordpress paragraphs like post paragraphs, not Visual Composer elements.
Mikado
At the moment the page structure I have is as follows: http://prnt.sc/d8s8qz
Ive just used a basic text box by clicking on add element.. So i won’t be able to adjust the font weight for that? or is there another way to adjust it? I am a little bit confused
Regards
Hi,
We can try that with CSS, just send link and tell us which paragraph you want to be bold.
Also, there is bold option in shortcode itself http://screencast.com/t/Lj5uPvvh
Mikado
Hi,
Firstly, Thank you so much for the help Ill just try to explain myself a bit better.. Is there a way for me to adjust the default font weight of the text box element to 400 or 500..
The bold short code gives me the following result: http://prnt.sc/d8shl6
Its nice but it makes it too thick for a paragraph atleast
Here is a screenshot of me changing the font weight through the inspect option in chrome.. the default weight is 100 there.. I can change it to “normal” or “400” i get this result..
http://prnt.sc/d8siu6I would like the default font weight to be like this. Is there a way I can do that?
Other than this small issue. Your theme is absolutely stunning. So easy to use too!
Regards
Hi,
You can use this CSS code in Mikado Options > General > Custom CSS field
strong{
font-weight: 600;
}It will style your strong tag to use weight 600 since it is not styled by default. We can make this code work on particular page only, just send us link.
Mikado
Hi,
I am still building the site at the moment. Is there a way to make the font appear darker by default instead of editing the strong tag?
I want the code to work on all pages because I would like an editable font weight every time I use the text box and on whichever page. Is there a setting in the theme for that? or would it require custom coding..
Do let me know
Regards
Hi,
There is no settings for that, but custom CSS will do the trick.
Mikado
Hi
The custom CSS worked like a charm! Thank you for your support! Amazing
Regards
Hi,
You’re welcome! Pleasure to help!
Mikado
Hello,
I am uploading a short 10 sec video of 4mb but it doesnt work in mobile version and also doesnt work in my computer but works in my friends computer browser.
In my phone and my pc it just keep uploading.Also after some troubleshooting i figured out that, if i upload a 2 videos (one mine and one which comes with the theme) on the on same slider then it works but when i upload my video alone, it doesnt load.
Please let me know what can be the problem. i uploaded all the 3 versions of the video.
Secondly, how can i make the padding on the video, like my video content comes behind the menu. should i give padding from theme or customize the video in a way that it has empty space on top for my menu
Your detailed reply will be very much appreciated .
Thank you for the support so far
Hi,
Please open support ticket at https://mikado.ticksy.com/ and our support agents will assist you. Also provide wp-admin credentials and link to the page where you have your video so they can check out how the page was set.
Mikado
Hi,
Can you send me an email at panettacass@gmail.com or give you your email because my 6 month support is finished.I actually started the website 2 months ago after 6 months of purchase.
I hope you can help me in it
Hi,
Please send your credentials here with problem explained and we will try to help you support@mikado-themes.com
Mikado
Hello,
I’m wondering if you have / know of a way to use dailymotion videos in your portfolio pages?
Hello,
You could simply add video in single portfolio like here http://screencast.com/t/RxpTUocFbb2 and it would be displayed like here http://screencast.com/t/8O6pnNEg8GMikado
Hi,
I want to know that in the split version of your theme, who do you create the effect of half burst logo down and half burst logo up while we scroll.
I want to put my logo as well like that
Hello,
We just uploaded logo image that is already splitted. Please, check this link http://burst.mikado-themes.com/burst6/wp-content/uploads/2015/10/logo.png
Mikado
Thanks but how do you put it in the middle of the page. in the demo page i cannot see it being uploaded. Should i upload it in mikado setting? or somewhere. please help
Hi,
If you want your logo centered, please make your header settings like this http://screencast.com/t/lnf2D701l
The logo should be uploaded at Mikado Options > General http://screencast.com/t/ENYbPyP5Vq
Mikado
But I have a different setting by default for all pages but one of the page is split. can i do this setting for only this spilit page?
Hi,
Unfortunately not, those settings are in general, but there are several settings under your page options that you can use for customizing header for particular pages http://screencast.com/t/xvpzGwMDamx8
Mikado
Could you have a top bar with a side menu? Or could you perhaps have what would have been in the top bar at the top of the side menu, above the logo?
Hi,
If you want to put the content of the top bar in side menu you can do that by moving your widgets into your Side Area widget area http://screencast.com/t/4MkAdPbvHh5 You do not need to have logo in side area, you can completely custom modify it.
Mikado
Hi,
I’ve followed your suggestion above. However, when adding text in the side area widget, it does not appear anywhere? We would like to keep the logo, but have a “top bar” above it.
Regards, Terry
Hello Terry again,
Please, fill your ticket here https://mikado.ticksy.com/ so member of our support team could take a closer look and try to assist you there.
Mikado
Hi,
Can i know how can i put a logo in the middle of the 2 sections of the split view demo?
Hi,
If you are referring to layout which one the following two demos have http://burst.mikado-themes.com/burst8/ http://burst.mikado-themes.com/burst1/ you can set this type of layout inside the Mikado Options/Header under the Header type sectionMikado
Hi, Slider revolution has just stopped working and I i can no longer set a static front page. ALso how can i update visual composer.
Thanks
Hi,
When it comes to Revolution Slider, you will have to open support ticket at https://mikado.ticksy.com/ and our support agents will assist you.
When it comes to Visual Composer, just keep your theme up to date and you will have the best version of VC for your theme’s functionalities. You can also ask our support agents how to update theme.
Mikado
Sorry, comment posted twice for some reason. Edited.
Hi,
No problem, your previous comment was answered.
Mikado
Hey guys, I can’t seem to find a way to change the animation speed anywhere. I can change the animation interval, which controls how long each slide stays on screen, but the actual transition animation speed I can’t seem to find anywhere. Can you help?
By the way, the setting called ‘slide_animation’ in the shortcode sets the transition delay. The name ‘slide_animation’ is misleading or incorrect because it doesn’t adjust animation speed, it adjusts interval or delay. Just sayin’!
Hi,
For any customization of shortcodes, please open support ticket at https://mikado.ticksy.com/ and our support agents will assist you. Just specify clearly which slider you refer to, and also you can send link to our demo site where this slider was published, or link to your site page that contains that slider.
Mikado
Hi Mikado,
Thanks for the super-speedy reply. I might open a support ticket – but not sure I want to go down the customization route.
I guess what I want to say is, transition speed should be a setting. In the Mikado Slider settings of the Burst theme, you have a thousand-and-one settings for lots of other things, but not including transition speed is kind of weird?
Just thought it might be a good idea to include the setting in future versions of this and your other themes?
In the meantime, I’ll edit the js myself I think – but really, that shouldn’t be necessary. It’s an obvious setting to offer the user and should already be there.
Thanks again!
Hi,
Thanks a lot for your suggestion! We’ve added that to feature list so our developers can consider that and it might be present in some of the future updates, can’t tell exactly when.
Mikado
can you provide visual composer example code for your demo layouts? I would like to try things without going through the whole demo install.
Hi,
Yes, we can send you some page codes. Just open support ticket at https://mikado.ticksy.com/ and ask our agents to send you code, but please specify the page you want.
Also, you can do that yourself, just import demo at your local server on your computer, and then you can simply upload page by page to your live site.
Mikado
Hi, How can we see the number of likes (internal theme likes – the heart button) for a post? thanx
Hi,
You can set that in Mikado Settings > Blog http://screencast.com/t/C0QsEL3C
Then you will be able to see likes below your post http://screencast.com/t/s4mUAWTAIR
Mikado
Hi, Thanks for your answer. We would however like to view on the backend the number of likes for each post as a list so we can compare popularity. Thanks
You are welcome.
Unfortunately, that feature is not part of our theme 
OK. Could you please tell me where the values are saved so I can retrieve them from the db?
Hi,
You should check function like_count here http://screencast.com/t/makQCfZ8F so it is stored in post_meta table.
Mikaod
Hi, please take a look at loewenmilch.com there are some titels which not shown fully in mobile because there are to big and getting out of space – how we can make it optimize for mobile that is shown correct and all the titel readable? thanks
Hi,
We’re not sure which titles you refer to, can you send screenshot please? Thanks!
Mikado
Hello,
I have another problem. How to place a button at the bottom of the page on the home slider ? Thx
Hi,
Can you please send link to your site or our demo site where this slider is located so we can help you? Thanks!
Mikado
Can you send it on en email ?
Hello, how we can let the slider work like…starting with the screen,,then switching to the second slide and then stopping there? thanks
Hi,
If you refer to Mikado Slider, there is no possibility to do that with theme options, it will require custom codding. If you refer to Layer Slider, you can take a look in their documentation for all slider tweaking https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#dynamic-layers or you can contact product manufacturer for help.
Mikado
