23227 comments found.
when installing wordpress theme porto reported no stylesheet.css
thank you . search in all categories renamed how
Hi,
First of all thanks for using Porto theme.
Sorry, I did not understand your question properly. Can you please explain your question or send me any screenshots if possible.
Thanks
how to rename all of the search category
Hi,
You can edit all the categories from Dashboard >> Products >> Categories.
http://prntscr.com/d7itunThanks
Hello, i am trying to make the pagination in blog, but is not posible, i am using visual composer blog option can you help me?
Hi,
Yes, you are right. There is no option to show the pagination in the Porto Blog VC element. If you want the pagination on the blog page then please use the WP default Blog function. Please go to Settings >> Reading >> Set the blog page.
Then go to Appearance >> Theme Options >> Post >> Blog & Post Archive’s options will work with pagination on your blog page. Just disable the Infinite scroll.
Thanks
Hello i need only show a one category in the blog, how ca i make it with the option that you listed ?
If you are using the Port0 Blog VC element in the page then you can add the specific Blog Category to show only the single category of blog posts.
Thanks
I don’t see all the plugins in the ZIP file
How dod we get all the files that should be in this folder? wordpress/porto/classic-original/wp-content/plugins/revslider/...
Hello Sir,
I want to add a PIN IT feature on the website. Reference link: http://www.bloominghomestead.com/2016/10/diy-winter-woodland-sign-giveaway.html
The concept is like when any customer hovers any image, he/she will get a Pin it Button on top of Image. Please let me know how to achieve it.
If it is not possible on the image, then can i do it in place of Social Media Share? If Yes, then how?
Thanks
Hi,
There is no option in the theme to set this option on the hover image. Please use these 3rd party plugins:https://wordpress.org/plugins/pinterest-pin-it-button-for-images/
https://wordpress.org/plugins/jquery-pin-it-button-for-images/
Thanks
Note: Use the 3rd party plugin at your own risk. We have not tested these plugins yet with our theme and it’s not possible to guarantee 3rd party plugins for us.
Hi
on my homepage my recent articles columns (4) show just 3 articles in first…
could you help us ?
thanks
Hi,
Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
Since an update my Ribbon Text is seperated from the footer and runs trough the tekst of the content.
Do you have an solution?
Hi,
Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
Hi,
I’ve updated the theme but now I get a HTTP ERROR 500 and my site is offline…
Hi,
Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
when I backup my website and I uploaded to the hosting and I visit my website, why my website just looks blank white?
Hi,
Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, re-newing support is required for further support. Thanks for your understand.
Thanks have a great day
I can’t install the required pluguin Visual Composer, when I do it the entire site falls down.
When I install the pluguin the site also falls and the system administrator.
Three weeks ago does not work, I tried all the repair systems and can not find a solution.
I sent an email to maintenance and they do not solve the problem.
Then they indicate the correct steps to perform the installation. I had done correctly and had controlled all the points indicated by the statutes of the system.
I can not enter the maintenance page https://smartwave.freshdesk.com/helpdesk/tickets/9914. Still not working the page. I’m tired of seeing that solve nothing.
I wonder if I can change the system wordpress html5 through my purchase code.
I’m disappointed. Thanks
Hi,
Two days ago our developer are trying to solve your issue but your site is down or maybe you have removed the site from your domain, then we have replied to your ticket with this issue we have facing. How would we solve your issue until your site not live and domain not working.
Can you please cooperate with us, we are willing to solve your issue with Porto WordPress and give you better and best support services.
Please install new WP on your domain and then give us login details of your site we will install the theme and all plugins as well in your site and install demo as well.
We never want to disappoint you. we are always here for your help.
Thanks and looking for your cooperation.
What I say is that when I make the installation of some plugins the site falls and is a blank page. The first person we reviewed did not see anything and it gave good. After I install the required pluguin, and … I could not see the wp-admin. Maintenance had not seen anything, and I can not use the page …. What solution can give me? I was OK with I migrate to HTML5 admin.
and the wordpress 4.6.1 is at page, but only is a blank page. Maintenance have all the credentials to get in.
by ftp and wp-admin
Ok, we are working on your site now and get back to you after solution.
Thanks and sorry to bother you again and again.
Ok, now is working, thanks a lot.
Sounds great!
Thanks for contacting us.
Have a nice day 
After changing folders to 777 still cant update css or make changes. Can you help?
Hi,
Please contact us through our support system, So we can check and solve this issue for you. Please feel free to contact us
Thanks
Hello Sir,
While making the website i found that here there is no option of notification to the customer when the product is OUT OF STOCK. How can i add a functionality where user can add their email id to get notified when OUT of STOCK product comes On STOCK. Let me know how to achieve it.
Thanks.
Hi,
This will need customization please contact us through email. Thanks
Please let me know the email id. I will send a detailed mail for the same so that you can help me. Thanks
For paid customization, please contact our customization support team through email here: nicework125@gmail.com
Thanks for contacting us.
Have a nice day
Hello Sir,
I used the theme and created an online store. Now my problem is that i cannot give wordpress admin access to all.. Is there any way where i can give only 1 tab (Woocommerce) access to any person? He/She won’t be able to edit/see other tabs.
Please help me.
Thanks in advance.
Hi,
Thank you for contacting us. You can create user from Dashboard >> Users and assign them role according to there responsibilities. In your case you can assign shop manager role to new user. I am hop this will helpful for you. Thanks
Hello Sir,
I got the Users tab that you are saying for. Also i tried giving a user “Shop Manager” access. But still he/she can access products tab and edit/add products. Can you tell me what role has what all capability and how can i make my admin panel more secure. Apart from Woocommerce tab i don’t want to give access to any other tabs. Please help me to achieve that.Thanks
Hi,
Please read this article, I hope it will helpful for you:http://www.wpbeginner.com/plugins/how-to-hide-unnecessary-items-from-wordpress-admin-with-adminimize/
If your issue will not solve then please ask Woocommerce support for this issue they will guide you properly and give you the best solution for this.
Thanks
Hi,
1. In Shop8, is it possible to have text message instead of Currency/Translation. 2. In Shop8, homepage can we have a carousel for the top selling items with left and right arrows on either side.
Regards Dominic
Hi,
1. Sorry Porto do not have any option like this but you can do this with some customization.
2. For This purpose you can use Woo element “Top rated Products” or “Porto Top rated products”.
If still you need more help you can contact us through our support system.
Thanks
hi, is compatible with the new version of WC 2.6.8?
Hi,
Yes It is compatible. If you face any issue then please contact us through our support system, So we can check and solve your issue.
Thanks
I just updated the theme to 3.3.1, but noticed that the blog entries no longer have the featured image at the top of the page as it previous did (still shows up on posts page though). Is there a way to change this?
Hi,
Please go to Theme Options >> skin >> compile default css. from here you need to compile Theme css and plugin css. then Save changes and check your blog. If still your issue exist then please contact us through our support system, So we can check and solve this issue for you.
Thanks
Hi,
Are these Feature ideas possible in your near future updates: A Music Player with full Porto integration, Woocommerce shop integration (including on the shop archive page) and Visual Composer integration.
Thanks.
Hi,
Thanks for providing ideas but we do not have these in our list yet. We are not getting your other questions, can you please explain. Thanks
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired.According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
How much would it cost for an HTML version of this?
Hi,
You can download the Porto HTML version from here: https://themeforest.net/item/porto-responsive-html5-template/4106987Thanks
I have purchased that one (and this one). I was wanting convert the various pages like the shopping cart, product display and category view to HTML (we aren’t using Wordpress but our own custom cart)
Hi,
Sorry to say that we are only giving our dedicated support to the theme related issues, not the theme customization services. I hope you will understand our limitations.
Thanks for understanding.
Hello! Thank you for the template! Upgraded with him http://www.silage.ru site
Questions:
1. How to hide from the category of product that is not available? Permanently delete it would not be desirable. Or how to make a product that is not available are displayed in the bottom of the list of goods categories.
2. How to remove the bug product page? It lies in the fact that by substituting at the end of the address numbers, such as 222, is generated automatically double page.
3. poor display layout site in Opera browser. How to fix it?
Hi,
First of all thanks for using the Porto theme.
I found that you are using the old version of the theme and all plugins are outdated as well. Please update your theme to the latest version Porto 3.3.1 and also please update all the theme required plugins as well. I hope after the theme and plugins update your issue will solve auto.
Thanks
That is, these problems have been resolved in the updated template? How can we solve these issues without updating? Since the pattern is changed for the site.
Hi,
If you are using the latest version of WP and Woocommerce plugin then the old theme is not compatible and not supported the latest versions. Our latest Porto theme version is fully compatible with latest WP and Woocommerce.
Please take the backup of your site and read and follow the instructions given in the theme documentation here about the theme update safely:http://newsmartwave.net/wordpress/porto/documentation/#update
Thanks
Hi…recently I discovered the navigation arrows aren’t showing up on a “porto carousel” that has about 50 items in it even though i have the box for “show nav” selected. Any idea why? Dots will work if I want, but nav still doesn’t show (either default or on hover). Thanks!
Hi,
First of all thanks for using the Porto theme and for point out the issue in the theme. Yes, it’s small bug will fix in our next released within few days. So please wait till then.
If you contact us through our support system with your site details we will solve it for you at this time.
Thanks for understanding
Hi support team,
I’m use Porto theme for 1 1/2 year and I have problem a slow speed when loading home page. The home page loading is around 30 sec. – 1 min., too slow. !!
I’m running Porto V. 3.0.3 and Wordpress 4.5.4
Could you please give me an advise how to setup my Porto and improve speed faster and faster.
Thank you.
Hi,
Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
I’d appreciate if you leave an advise here same as other comment and pre-sale question, maybe helpful for others customer.
Thanks
Hi,
For speed purpose, we have already explained in the theme’s documentation properly. Please read and follow the instructions about the page and site speed: http://newsmartwave.net/wordpress/porto/documentation/#speedupThanks
Hi,
I followed theme’s doc. its help my site speed up around 5 s., Good ,,
Thanks
Hi,
If you like our Theme and Support, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot.
Thanks for your love for Porto WordPress Theme.
