8686 comments found.
Hi
Is it possible in ‘portfolio photo’ to easily have several images say 2 columns wide whilst still having the rest as here: https://undsgn.com/uncode/homepages/portfolio-photo/
Also is it possible to have the image link to another site when it’s opened in lightbox?
Thanks
Hi Luppers and thank you for interest! 
1. Do you mean you would like to have only 2 big images? Yes for sure you can define how many images you need (1, 2, 3, 4, 6, 8, 12), please check some examples from our showcase: https://undsgn.com/uncode/showcase/
2. Yes you can define a custom link instead of the lightbox is exactly the showcase I have sent you above, when you click an image a new custom URL open.
Let us know if you need more infos!
Hi, sorry no I mean to have a few images wider than 1 column wide ( 2 or 3 wide) whilst still having the rest of images 1 column wide, to mix up the sizes a bit more. Thanks
Hi Luppers!
Yes you can also define variations manually, please check the Metro demo layout here: https://undsgn.com/uncode/features/media-gallery/
This is another example with blog posts but practically the same: https://undsgn.com/uncode/homepages/blog-metro/
Let us know1
Pre-Sale Question: I would like to use the Concept: Portfolio Photo. But instead of a Photo popping up, I would like there to be a video. Is that possible?
Hi Levile and thank you for interest! 
Yes for sure here you are with a similar example (for sure you can have also the Portfolio Photo layout): https://undsgn.com/uncode/works/portfolio-full-width-video/
Let us know if you need more infos!
I bought the theme, and I scan it on VirusTotal, it has Jiangmin TrojanDownloader.JS.avhq. Is it nomal? or my pc is being attached.
I have not uploaded the theme yet.
Hi traven and sorry for delay! I think this is something happen at your ends, the theme is really not responsible for this kind of things even if this is not uploaded, please note that this is an Envato top seller and it’s severely tested by ThemeForest first. If anyway you need support for theme related issue is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://www.undsgn.com/support
Presale question: we need to have a main navigation bar and a sub-navigation bar, is this possible with your theme?
Hi kptgreg and thank you for interest! 
What you refer exactly have you some examples to better understand? If you refer to have a primary and secondary navigation you can have something like this example: https://undsgn.com/uncode/homepages/shop-classic/
Let us know if you need more infos!
Hi, how can I have this layout ? (home page with these blocs)
http://www.peakaerials.com/Many thanks,
https://undsgn.com/uncode/documentation/row-settings/
https://undsgn.com/uncode/documentation/column-settings/
I also suggest you to check the video tutorials named Grid System:
https://undsgn.com/uncode/documentation/video-tutorials/
If you don’t find your options support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://www.undsgn.com/support
HI,
First at all, congrats for the great theme and your success.
I would like to know if we are able to generate a dinamic instagram media gallery. But not embebing media pics links. I would like to create a widget that shows the latest pics uploaded to a instagram account.
Is this possible with uncode? I´m unabled to find out how to do it in theme documentation.
Thank you.
Hi Ray_Donovan and thank you for appreciate Uncode!
You can use some of the most famous Instagram plugins, for example this one:
https://wordpress.org/plugins/instagram-feed/
Here you have a complete list:
https://premium.wpmudev.org/blog/12-instagram-plugins-for-wordpress-worth-installing/
I have seen lot of users that use some of this plugin with Uncode if you need to extend the native static Instagam gallery with a live stream.
Let us know if you need more infos!
PRE-SALE QUESTION: How can I set a video in the background on the splash page in a one page site? Many thx.
Hi desioart, sorry for delay and thank you for interest!
Yes it’s possible to have background video too, confirmed, here a quick example: https://undsgn.com/uncode/features/header-video/
Let us know if you need more infos!
Many thx.
Sorry what this mean? This link doesn’t work for you? https://undsgn.com/uncode/features/header-video/
Hi,
I’ve just checked the page now and it’s working … can you try the link again?
it’s ok. I’m not logged… 
OK, thank you for confirm.
Hello, I have a couple of pre-order question which I would like to ask.
1- Is your theme support adaptive image? In case it supports where can I find the details about it to find out about how is it interact with my whole images on the website or it just support certain elements of it?
2- Is this theme compatible with Visual Composer’s addons? Namely, “The Grid” and “Ultimate Addons”
https://codecanyon.net/item/the-grid-responsive-wordpress-grid-plugin/13306812 https://codecanyon.net/item/ultimate-addons-for-visual-composer/6892199
3- Is this theme is compatible with minification of CSS and Java Scripts? using W3 Total Cache or Autoptimize or WP Super Minify
Thank you in advance.
Hi acinonyxlord and thank you for interest! 
1. Uncode is the only theme that truly uses an advanced proprietary adaptive image system, you can read more here: https://undsgn.com/uncode/documentation/performance/
You can also here a great review on this famous blog: http://www.vandelaydesign.com/adaptive-images-modern-website/
2. I really don’t know about the GRID plugin sorry. Uncode have a strong thumbnails system with 100+ options, actually no users have report something or have had this need. Not all the addons of the ultimate pack are compatible. Please consider that Uncode uses a super extended and tailored version of Visual Composer that make possible lot of stuff you cannot create with the original VC version, just a few examples: https://undsgn.com/uncode/showcase/
3. When in production mode Uncode has it’s own minify system, anyway you can use also cache plugins like these.
Let us know if you need more infos!
I’m thinking about to buy this theme, but I was wondering about that I can import Demo?
Hi,
Thanks for your interest on Uncode.
Here you can find the steps to import the demo content https://undsgn.com/uncode/documentation/demo-contents/ and you have the possibility to have more info about the theme.
Awesome! I decided to have this theme. Thanks
Hi, can you please advise how to improve my Google speed insights results? My link is http://ide3.site/edu3/ Right now I have 25/30.. I’m using W3TC, page cache and browser cache are enabled. Please advice. Thank you very much in advance!
Hi! To check this kind of issue we need to debug your installation details, so if need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://www.undsgn.com/support
Hi.
I have a problem. I have buttons but links dont working. Please help.
Thanks 
Hi its reality not easy to understand without a check, sorry. If you have an odd issue se really need to check your installation. If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://www.undsgn.com/support
Hi there, does this theme come with the Visual Composer frontend editor? If not, if I were to use a separate purchased VC, would the Uncode modules still work with the new VC plugin? Tx.
Hi hexaballs and thank you for interest!
No sorry Uncode as other top seller themes that use tailored version of VC actually not support the front-end editor that we’ll be anyway included in next versions. No sorry you cannot use the native VC on Uncode since the theme uses and extended and super tailore version that make possible stuff that you cannot do with the native version.
Thanks for getting back to me! Did you mean that the front-end editor will be available in the next version? If so, when is the next version expected to be released?
Hi hexaballs, front-end editor will be available in next versions (maybe we first publish another small update), sorry but cannot really release public deadline, I hope you can understand.
Hi, I am thinking about using your theme for one project. It’s possible to see backend demo somewhere ? Thanks
Hi fbasta and thank you for interest!
You can evaluate the backend from the video tutorials and documentation, in the videos you’ll see a lot of the backend: https://undsgn.com/uncode/documentation/video-tutorials/
Let us know if you need more infos!
Hi guys, I lost the About Minimal file. I downloaded it again and the content displaces right but when I try to edit it, the editor seems to be empty. I’d like to use this element in my website but there is nothing there I can copy and work on. The other question is how to get rid of the upper box saying About Us from About Grid? I cant find it in the editor either. Thank you for your help. Grzesiek
Hi grzesiekgalazka and sorry for delay!
This page is a “special template” and it’s like a big header, please remind that headers are external to page and are connected to the page by the Page Options > Header: https://undsgn.com/uncode/documentation/where-is-the-header/
Also the header of the About Grid is an header, in this case a Basic header and also this one is in the Page Options. I think you missed one important part of Uncode: https://undsgn.com/uncode/documentation/page-options/
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://www.undsgn.com/support
Yes, I missed this one:) Thank you very much. All the problems solved now. You are great:)
Hi grzesiekgalazka and thank you for confirm! If you need help mind about the official support forum, waiting times are better then here. On the forum we have a really dedicated support team.
Is it possible to copy portfolio presets? My goal is to get 3 different portfolios out of one preset.
Hi rnrash and sorry for delay! It’s not possible to copy portfolio preset unless you use plugins to copy post type (in WordPress there is not a native support for copy pages etc), but if you need to style all your portfolio items page with the same preset it’s convenient you work with the Theme Options > Portfolio, from here you can define a general style for all your portfolio pages, please check the difference between Theme Options and Page Options: https://undsgn.com/uncode/documentation/theme-options-general/
You can also check video tutorials: https://undsgn.com/uncode/documentation/video-tutorials/
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://www.undsgn.com/support
Hi undsgn,
tried to update the theme to the latest version but I get this page in the frontend:
The same thing happens in the backend and I can’t get rid of it.
The last time the theme was update was on june the 23rd, do I need to follow particular steps?
Thanks for your time
Hi temraimi,
you need to change the FS_METHOD to ‘direct’ from the WP-CONFIG.PHP like this define(‘FS_METHOD’, ‘direct’);
Here is more info https://codex.wordpress.org/Editing_wp-config.php
If you still have problem, please use the support forum.
Thanks
Hi undsgn,
thanks for the quick reply!
I’ll try and if I still have issues I’ll use the support forum.
Have a good one
What kind of issue with the support forum? I can see that your account is up and running.
In case you can contact us via the form here https://themeforest.net/user/undsgn so we can sort out your problems with the forum in case.
Hi undsgn,
sorry for the bad english, everything is ok with the support forum.
Just tried your suggestion and everything is running smoothly, thank you!
Have a good one!
Hi! How to enable visual composer in Edit Content Block? Use Visual Composer 4.12 (the last version).
“Visual Composer > Role Manager”
thanks 
Hi jmontoliu and thank you for confirm! Yes this is the step 7 of the installation: https://undsgn.com/uncode/documentation/wordpress-installation/
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://www.undsgn.com/support
Hi,
Two questions:
1. On this example https://undsgn.com/uncode/homepages/shop-metro/
we will be able to connect it with Stripe payments and Paypal?
It is easy or hard to do it?
2. Could we have some layout similar to this: https://focuswear.myshopify.comThanks
Also, one more question:
How we manage the invoices and orders? Could I see some screenshots of that?
Thanks again
Hi Algas and thank you for interest!
1. Yes some users use the Stripe WooCommerce add-on. This is just a plugin for WooCommerce.
2. Yes of course please check in the demos the menu SHOP > Products (these are just variations example, consider this module has more than 100 options to combine).
3. Uncode shop is based on WooCommerce (the most famous and trusted ecommerce solution for WordPress) and there are add-ons also for this.
Let me know if you need more infos!
Hi,
in Shop checkout form, why isn’t there a separate “shipping” form/fields? there is just billing. https://undsgn.com/uncode/shop/checkout/
Hi ehsanrazavi and sorry for delay! If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://www.undsgn.com/support
ps: this is an option of the WooCommerce settings if I’m not wrong you should enable if needed.