26871 comments found.
Hello,
Please make sure you meet the requirements for newspaper: http://forum.tagdiv.com/requirements-for-newspaper/, increase your system status parameters: http://forum.tagdiv.com/system-status-parameters-guide/ and then disable all plugins except visual composer, clear cache and reset cdn files. After that, intall a caching plugin: http://forum.tagdiv.com/cache-plugin-install-and-configure/ and possibly a cdn server: http://forum.tagdiv.com/cloudflare-cdn/ Now you should already have an improvement in your page speed. Next you can start optimizing: http://forum.tagdiv.com/how-to-make-the-site-faster/ For even more in depth customization you can head over to our forums on http://forum.tagdiv.com/forum/newspaper/ If you have any further questions, pleawse open a new topic on the forum.
Thank you! Bogdan B
this theme was pretty good.. http://tollywoodmania.com/ check my website what are the theme features.
Thank you for your appreciation!
Bogdan B – tagDiv
Check out what our customers feel about Newspaper 7!
After Purchase the Newspaper7….......... Can I use it for 2 or 3 Domains..? or only for One Domain
Hello anil72749 ,
Normally the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed: http://screencast.com/t/NqzloVgyUJB.
Thank you for your understanding!
Catalin L.
Do you have feature in Mobile Theme for AMP support?
Hello,
AMP was not officially tested with our theme so i cannot provide a specific answer. On the standard responsive theme AMP works through the standard amp plugin created by the WordPress developers but I cannot say for sure about the mobile theme though.
Thank you! Bogdan B
Hi great theme, i am having one difficulty the post view stats are not populating, can you please assist ?
Hello,
If you use a caching plugin, you will have to use the ajax post views from here: http://screencast.com/t/wxXo5tic otherwise your post views will get cached and not increment live.
Thank you! Bogdan B
Newspaper theme is awaysome and I want to buy it. But this theme has beem making my friend website down 2/3 times per day. I saw video site demo of newspaper theme and there was auto factured image/thumnail but into my friend’s site there is only white blank image no factured image. What is wrong with with him ? He is using latest version. Here is screenshot – https://s18.postimg.org/ts55buo49/IMG_20161114_013102_205.jpg
Hello,
It seems your friend is not using any featured images in his posts. The blank images you see are featured image placeholders for when the theme does not detect any featured image. There also could be plugin conflicts that may interfere in this process so please tell your friend to disable all his plugins except visual composer. clear cache and reset cdn files. The theme documentation also provides valuable insight on how to use the theme and it’s features.
Thank you! Bogdan B
Hi,
I also received email warnings about the theme files with suspected malware URL from two sites with the Newspaper theme installed (I also forwarded you the warning emails to contact@tagdiv.com
Please let me know the latest status on this asap.
Hello hichloe,
Indeed, our forums encountered some problems and our developers work hard to fix it as soon as possible.
If you have any related problems with the theme, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page, so I will be able to provide a more accurate response.
Thank you for your understanding and sorry for the inconvenience!
Catalin L.
Hello,
Does this template work with the co-author plus plugin? Is the implementation complicated?
Hello lecs81,
Unfortunately, we do not have any tested plugins in this regard and also, the theme does not have such an option that allows you a way to set the Co-Authors, sorry! Please notice that this is not a simple task and it could be made only via custom work and we cannot provide this type of services at the moment, sorry! As a hint, please try to check the following topic for a basic example for this implementation, like this -> http://forum.tagdiv.com/topic/author-alias/
Thanks for your understanding!
Catalin L.
Hello!
I see there malware on your web site question will this affect my web site also?
Hello lafrancevi,
Indeed, our forums encountered some problems and our developers work hard to fix it as soon as possible.
If you have any related problems with the theme, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page, so I will be able to provide a more accurate response.
Thank you for your understanding and sorry for the inconvenience!
Catalin L.
Hi i have a pre-sale question, what’s the main different between news paper and news mag. Regards
Hello,
We get this question a lot so we decided to make an article about the main differences between our theme.s Please follow this link: http://tagdiv.com/newspaper-vs-newsmag-how-to-choose-the-perfect-wordpress-theme-for-your-project/
Thank you! Bogdan B
Dear support
When we try to access the support page (http://forum.tagdiv.com/), the Chrome browser displays an error message “The site ahead contains malware“
Thanks to support.
Regards
Hello,
Unfortunately we are experiencing some attacks on our forums and we are working on a fix as we speak. The forum will be up and running as soon as possible. Sorry for the inconvenience and thank you for your understanding.
Bogdan B – tagDiv
woke up this morning to find google has marked http://forum.tagdiv.com/ as a hacked site – as such wordfence is reporting that a site is hacked
I can’t even go to http://forum.tagdiv.com/ as it shows the site as hacked in my browser…
Filename: wp-content/themes/Newspaper/includes/panel/views/td_panel_ads.php Bad URL: http://forum.tagdiv.com/using-other-ads/ File type: Not a core, theme or plugin file. Issue first detected: 5 hours 28 mins ago. Severity: Critical Status New
This file contains a suspected malware URL listed on Google’s list of malware sites. Wordfence decodes base64 when scanning files so the URL may not be visible if you view this file. The URL is: http://forum.tagdiv.com/using-other-ads/ -
when trying to log into the forum it bounces me around to other sites – seems it’s hacked and the plugins are actually hacked now !!!
Hello,
Unfortunately we are experiencing these attacks and we are working on a fix as we speak. The forum will be up and running as soon as possible. Sorry for the inconvenience and thank you for your understanding.
Bogdan B
Hi, when i visit this link http://forum.tagdiv.com/ in chrome or firefox it shows Google Safe Browsing recently detected malware on forum.tagdiv.com.
I hope my site is not blacklisted because i am using your theme. I think you should fix it soon.
Hello TechPaced,
Indeed, our forums encountered some problems and our developers work hard to fix it as soon as possible.
If you have any related problems with the theme, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page, so I will be able to provide a more accurate response.
Thanks for your understanding and sorry for the inconvenience!
Catalin L.
Hey, in the documentation you say, that social counter has different Styles. But i cant chose one and the default style is looking realy bad since a few versions ago. (Everything is white and pretty small). Did you change something?
Hello Sascha309,
This issue happens due to you have not update your Social Counter. Please try to update the plugin to the latest version of it which come bundled with the theme packet and which is 4.1 via FTP and ensure that you have set it properly, according to our documentation here -> http://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Hope this helps!
If you have other questions related to the theme please open a new topic on our support forum – http://forum.tagdiv.com/
Thanks for your understanding!
Catalin L.
Good morning, I have two problem:
1) I have a problem in explorer browser (and also in edge) with post pages (chrome and firefox work well): the fixed background continue to move jerkily on scrolling the article, how can I fix this?
2) I have a problem with the frontend “forgotten password” request by the template mail. If I try to reset password from the backend I receive a right layout mail with my language website but if I use the lighbox form of the template I get a not formatted mail in english (my website is in italian). How can I fix it? I need the first result in both the password request.. If I register a new user from the lightbox form of the template I receive the right email template, so the problem is only for the “password reset” request.
Thank you very much, best regards
You can see and test the website here if you need: www.eurasia-rivista.com
Hello,
1. For your first issue this is most likely a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test your background again.
2. Unfortunately this seems to be an issue indeed and I will add it to our bug list and we will fix it in future updates.Sorry for the inconvenience and thank you for pointing this out. For a temporary solution, please follow this link to add a custom message in your password reset email: http://wordpress.stackexchange.com/questions/160456/how-to-apply-the-retrieve-password-message-filter
Thank you! Bogdan B
Thank you very much! Can I write the code simply in function.php?
Hi,
Yes, the code can be added at the end of functions.php. If you have any further questions please contact us via our official support forum at http://forum.tagdiv.com/forum/newspaper/
Thank you! Bogdan B
Hi, I’m using multi-categories for my posts. I need to view a primary category on blocks and not the first alphabetic category.
You said: Our theme has this option available. please read this guide: http://forum.tagdiv.com/primary-category/ But on my theme, does not display any of the options in that link! See my screenshot. http://www.isamos.gr/wp-content/uploads/2016/11/Screen-Shot.jpgHello,
The primary category is not set from the category options. It is set for each post in particular from the post settings. Please edit your post and scroll down in the post edit screen until you see the primary category option: http://screencast.com/t/ZnncjQYj1AbO Not the theme panel-> post settings, but the post settings found when you edit a post. The primary category must be added for each post in particular not for all of them at once if you want to change from the automatic alphabetical primary category. The theme cannot know what category you want to set for what post.
Thank you! Bogdan B
Why can I not delete your theme from wordpress? I want to update it by deleting from appearance -> theme -> get error – > Deletion failed: The requested theme does not exist.
It does exist, why do happen so?
Always, I have to delete it from ftp. It is wrong and time wasting.
Hello,
This issue seems to be a wordpress issue. It’s not just our theme. It will do this with every theme: https://wordpress.org/support/topic/cant-delete-themes-in-44/ Firewalls could also provide this error. Please use ftp if you cannot get wordpress to delete the theme.
Thank you! Bogdan B.
Issue is only with your theme. All others themes can be deleted and uploaded again.
Hello,
The topic I posted shows the issue on other themes as well and our users also confirmed this issue happens on multiple themes not just ours. Please use another method to update your theme by following this guide: http://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you! Bogdan B
Hi Admin,
Video playlist Layout is different what its shown in Blocks? Please see at following link? I need same layout.
http://prnt.sc/d66uf6Thanks Ranj
Hello,
The video playlist element will only position like you describe in a full 1 column layout. If you split the row in multiple columns it will show the version you are pointing out. In order to provide videos on the right side of the player there needs to be enough space to the player’s right in order to do so, but only a full layout will be able to provide the necessary space. Here is an example of how the element will display in all 3 scenarios: http://screencast.com/t/0fcDiZmCC4 – http://screencast.com/t/fLjiG4gjx
If you have any further questions please open a new topic on our official support forum at http://forum.tagdiv.com/forum/newspaper/ The comments section here is destined fro presale questions.
Thank you! Bogdan B
Hello I understand that Newspaper has the page of TAXONOMIA “Category” personalized with a nice Header that draws attention to visitors showing the latest posts in the category; As indicated in the documentation:
http://forum.tagdiv.com/category-top-post-styles-2
Then it happens that I have created a CPT (Custom Post Type) called “Book”, with a taxonomy called “gender”. The problem begins when I want the page of my new “Gender” Taxonomy to be displayed identical to the “Category” taxonomy (that is to say that the Header is also shown) like this:
I do not want it to look like this:
I would like to know if it is possible to solve it.
In the control panel it is possible to almost completely customize the templates for the default Post Types (Pages, Post, etc.) and also for the default “Category” taxonomies but unfortunately for Custom Post Types or Custom Taxonomy they can only be customized A couple of things without getting into the code.
PS: By the way this topic is phenomenal, I love that it has so many options to configure every detail and above all the support to Custom Post Types. Congratulations have done a great job.
Thank you,
Stay tuned !!
Hello,
Thank you for your kind words and appreciation. Unfortunately custom taxonomies cannot be set as standard category pages. The custom taxonomy options are fewer than the standard category options. The custom taxonomy support in our theme is still limited in this sense. We created our theme with the standard post type and ‘category’ taxonomy in mind.
Thank you! Bogdan B
Regards, bearing in mind that support for CPT (Custom Post Types) and CT (Custom Taxonomy) is somewhat limited by now, I would like to know what modification to do to the code to get what mentioned above in the subject; This would be of great help.
On the other hand, I would like to know if they are planning on future versions to add this support to CPT and CT; This would be important (Well at least I think so).
Thank you very much for your cooperation!
Hello,
Unfortunately this issue is no simple task and no simple solution can be provided for it. It has to be done by a developer and it will take a bit of time and effort to do so the theme support cannot provide any solution in this regard. I will add your suggestion to our list for future updates but keep in mind that we have many suggestions and we have to pick very carefully what we implement.
Thank you! Bogdan B
Excellent I think it’s good to keep it in mind, thank you very much for everything !!
