Hi,

Theme and Hosting bundle is Theme Forest service, and for assitence you will have to contact their support directly, and they will get in touch with us if needed.

Qode

I’ve deleted and uploaded every logo again and the problem resolved. Thanks anyway…

Hi,

And thanks for update. We are glad to hear that it is working now.

Qode

Hi,

This is because web browsers on touch devices do not support video background – video background is not supported on vast majority of mobile devices (no video on mobile), so it is important to provide Video Preview Image for Qode Slider video slides (it will be shown on touch devices and when video is loading on PCs/laptops).​ Also it is important to provide all three (webm, mp4, ogv) video formats (fallback) since some browsers (PCs/laptops) can only play certain type of video. You can convert your videos online​ – http://video.online-convert.com/

Qode

Hello,

You need to create translation file for your language and to translate theme labels. Use poedit software https://poedit.net/​, load translation file from theme folder / languages, translate it, and name it according to WP Codex https://make.wordpress.org/polyglots/teams/​

Qode

Hi Allan,

This can probably be achieved with some custom css code, and our support can assist you with this. Please submit a ticket at https://qode.ticksy.com and our support will gladly asist. Also provide a link to your site in your ticket.

Qode

Hi,

Such an option does not exist since, even enabled, users won’t be able to mute it if needed, so this will create unpleasant user experience. If you still need to allow slider video sound, please submit a ticket at https://qode.ticksy.com and our support will provide you with the instructions.

Qode

Hello,

Each demo contain identical content so it is important to know that importing another one will override previous content, so only one demo can exist at the time. This is covered within the theme documentation http://bridge.qodeinteractive.com/documentation/3-demo-content/3-1-qode-import/ but in case that you don’t want to clear currently imported demo, and if you are interested in some layout from another demo, it is good practice to install WordPress on your PC (localhost) and then to try different demos. In this way you can see which options we used and you can reproduce that on your live page.​

Also, our support can give you suggestions on how to achive some demo layouts, and you can contact them by submitting a ticket at https://qode.ticksy.com

Qode

Hi,

Make sure that you also update required plguins. After theme update, you simply need to uninstall / install required plugins in order to obtain latest versions. Theme update instructions can be found here http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/

Also, we have video tutorials regarding theme update:

Qode

Hi,

Please submit a ticket at https://qode.ticksy.com so our support can investigate this on your end. Also provide additional info in your ticket.

Qode

Hello,

Such an option does not exist unfrotautnely, but our support can point you a file where you need to change this. In order to reach our support, please submit a ticket at https://qode.ticksy.com and they will help you out.

Qode

this one too based on your bridge theme
https://themeforest.net/item/burst-a-bold-and-vibrant-wordpress-theme/13137984

Hello,

Select-Themes has our permission to use our framework. Regarding 3rd one, it proibbably look similar and they probably wanted to develope a theme which will offer similar functionality like our best seller – Bridge.

We will have to release quick update first which will include latest Visual Composer, and it will probably be released within thisweek, and also probably we will fix a few things on the way.

Qode

Hi,

Slider is working but video background is not supported on touch devices. Video background is not supported on vast majority of mobile devices (no video on mobile), so it is important to provide Video Preview Image for Qode Slider video slides (it will be shown on touch devices and when video is loading on PCs/laptops).​ Also it is important to provide all three (webm, mp4, ogv) video formats (fallback) since some browsers (PCs/laptops) can only play certain type of video. You can convert your videos online​ – http://video.online-convert.com/

Qode​​

Hello,

Thanks for submitting the ticket. We informed our support team, and they will answer to your ticket as soon as possible.

Qode

Hello,

We are working on new theme update which will include latest Visual Composer, and we hope that it will become available really soon, maybe even within this week.

Qode

Hello,

There is no option to add scroll to link to slider graphics, but you can add anchor which will show scroll down arrow on the slider when you edit each slide http://screencast.com/t/tKbX2KOEGImD and for instructions on how to add anchors to page content, check our documentation http://bridge.qodeinteractive.com/documentation/4-quick-setup/4-2-header/4-2-3-assigning-menus/4-2-3-1-anchoring/

Qode

Hi,

Google map API now requires unique key. Firts, update the theme to latest verison, and then you need to create your google API key by following the instructions here: https://developers.google.com/maps/documentation/javascript/get-api-key. And then you need to paste that key in Qode Options > General > Google maps: http://screencast.com/t/tQkLuX2SboT

Finally, add you address in a same way like it is showing on google maps.

Qode

Hello,

Add to cart button is positioned when you hover each product on a shop page or below short description on single product pages http://screencast.com/t/E401KICu5d and there is no option to change this without some custom coding. We are sorry

Qode

Hello,

And thanks for the interest in our theme.

Can you please elaborate this a bit? Send us a link to one of our demos which is featureing Lastest Blog entries, and also explain to use what do you mean by “original styling” ?

Thanks,

Qode

Hey,

I was reffering to this theme: http://bridge2.qodeinteractive.com/ But from what I could see, all themes have the same setting.

I would like to create post, with for ex. three main items at the beginning: ” – Date: xx-xx-xxxx – Cost: 50$ – Place: USA”

And I would like to style them (like to bold “Date”) and make those stylings appear in Latest Blog Posts section. I would also like to keep ‘enters’ between them – in final, to make some kind of an offer;)

Something like this: http://prnt.sc/d9w27s

Would it be possible since the beginning? Or some custom CSS would be needed? Currently

Thanks for additional info.

It seems that you are searching for something more like a booking post type. Although, our support can assist you with styling of latest posts element in order to change color, font weitgh etc. required elements does not exist since we don’t have similar post type. This is possible with some custom coding, or if you allow content to be rendered for latest posts shortcode since in that way you can use HTML markup within excerpt in order to add desired text at the top of each post. Our support can give you some basic instructions, but since this is not out of the box feautre note that they cannot code this for you, so maybe easiest option would be to search for some plugin in order to extend theme functionality in that way.

Qode

Hi,

Probably htaccess is forcing usage of some older version of PHP – 5.3 or below and error is triggered. You should check PHP version with your host and it is advisiable to use PHP 5.6 since that version is not required by WordPress https://wordpress.org/about/requirements/

Qode

Hi,

htaccess file is not forcing older version of PHP.-

‘AddHandler application/x-httpd-php54s .php’ (This is the topmost line of my Htaccess file)

Also, Host cpanel shows PHP 5.4.43 is in use.

My website has been down for over a week now. I need to have this issue resolved. All plugins were deactivated prior to PHP upgrade. After upgrade to PHP 5.4 was successful, they were reactivated one by one and the website did not break.

The website broke as soon as I activated Bridge and error log shows the PHP parse error above.

Please help!

Hi again,

Line of code which is triggering that error is following one:

update_option($twitterApi::AUTHORIZE_TOKEN_FIELD

and it is error which is caused by using classes (with double colon) and it was always related to PHP version. For example check following topic http://stackoverflow.com/questions/592322/php-expects-t-paamayim-nekudotayim

We understand that this is very urgent to you, and that your site is down, but this is not theme related issue, so please contact hosting service support, and present them with the issue, and try to resolve this with them. And in case that you want to reach our support, you can do so by submitting a ticket at https://qode.ticksy.com/

Qode

Hello,

Yes, you can use Video Player element http://screencast.com/t/82bWNU4QT multiple times in order to add several videos to any of your pages.

Qode

Hi, may I know your package is it included visual composer?

Hi again,

Yes, Visual Composer plugin is bundled with the Bridge theme.

Qode