38261 comments found.
I know my support expired, and sorry for leaving a comment. But there’s seriously no way to turn off sticky menu? The hide menu until scrolling up feature isn’t that good, the menu’s huge still. I’m assuming there’s no CSS that would fix this, otherwise it would have been given to people already, right?
Hey mikelaha,
Actually there is a simple css snippet for this. Leave the hide header until needed option on and use this in the Salient options panel > custom css box 
body[data-hhun="1"] #header-outer.detached { display: none!important; }
Cheers
Oh thank you! I entered this in the CSS box, but it didn’t work. There’s a little triangle next to it that says: “Use of !Important”
Hey, if you’re sure you didn’t also accidentally paste in any pre tags please share your URL in regards so I can see why the snippet isn’t getting to the front for you 
Hi, i installed Salient on a devolpement site, and i used google map in a develop site and worked fine, when i moved the site on prodution server i have an error: Sorry! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details. this is the page: http://casaverdeguidonia.com/dove-siamo/
thanks mauro
Hey mauro,
Please make sure you’ve entered an API key in the Salient options panel > general settings > css/script releated tab in regards http://themenectar.com/docs/salient/theme-options/general-settings/#css-script-related
Cheers
Hello,
Is it possible to have a single image that opens as a complete image gallery when clicked? I.e. displaying a single image at a page, that opens in “light box” mode when clicked and gives the option to scroll to other images that are not displayed on the page.
Thanks for the awesome support!
Hey kolkritan!
Unfortunately not as of now, but i’ve noted the +1 for this idea 
Cheers
Hello! On my Salient (updated), on the “Agenda” page, i can see only 15 of the events. There is an area to clic on pages 2 and 3, but that doesn’t work!!! You can verify it on http://helenebardot.fr/agenda/ I would like to know how to change this: or make the links work, or more than 15 events… Thanks, BalthazarP
Hey BalthazarP,
Add this into the custom css box in the Salient options panel:
#call-to-action {
margin-top: 0!important;
}
Cheers
Thank you very much: it works (after updating the page with pressing the “shift” button) !!!
Hey, glad to hear 
Hi! I need your help! I am using a site with full screenrows and the menu does not work on mobiles. Yes in the normal version. The address is: http://eloasisaparthotel.com/
Hey!
Are you just trying to add your top menu links into the off canvas menu area on mobile? or are you saying you’re unable to scroll through the sections on a mobile device
Cheers
Is there an ideal width or size when using a background image for a row?
I find that the image looks quite pixelated even when I save it at high quality.
Hey,
It depends on how tall the row is, which is dictated from how much content you have in the row/how much padding there is. Could you kindly share the page URL where this issue is present?
Cheers
Hi, Thanks for designing such a great theme
We would like to purchase it for our personal project. But we have some pre-purchase questions that we had sent you last week through email. Will you please look into it, so we can purchase it today.
Thanks!
Hey Hencework!
I’ll take a look for the email shortly 
Cheers
Hello!
1. How do I make a Nectar button clickable as a link? (Should open as a popup called class called “bloomclick”)
The following code shows the button nicely, but doesn’t open the popup: [button color=”accent-color-tilt” hover_text_color_override=”#fff” size=”large” text=”Download My Free Checklist” color_override=”“]
The following code opens my popup, but doesn’t have the Nectar button: Download My Free Checklist
2. On mobile, my portfolio page (courtrightdesign.com/portfolio) is showing up strange to where the images are all stacked on top of each other. Once you scroll down the images show nicely, but have a red bar/project name below each image which I’d like to remove.
Thanks!
Hey courtrightdesign,
1. Can you share the URL where you have the button?
2. Add this into the custom css box located in your Salient Options panel to remove the red bar:
@media only screen and (max-width: 1000px) {
body .portfolio-items .work-item.style-4 .bottom-meta { display: none!important; }
}
Could you let me know which device is showing them stacked up weirdly?
Cheers
That code worked perfectly—thanks!
Here’s the page: http://www.courtrightdesign.com/attract-win-keep-design-clients/
In the original comment where you wrote “The following code opens my popup, but doesn’t have the Nectar button: Download My Free Checklist” Could you kindly paste that again with the actual code so I can take a look? The snippet above is just text so I can’t see the code you’re referring to. If you can’t get it to show here, you can use pastebin.com 
iPhone 7+, Chrome browser
Thanks again
iPhone 7+, Chrome
My website is taking 25+ seconds to load and my hosting company said it is the theme causing the issue. People are starting to think my website has shut down it takes so long does anyone have advice to fix this?!!! www.ArizonaAutism.com
Hey Kreatemedia, has this been happening since you started using Salient or did it just start occurring recently?
When I first built out site with theme it loaded fine which was 6 months ago and now out of no where it will barely load.
Since there’s no known issue with the theme that could cause such a delay, I’ll need you to reach out with your admin credentials so I can log in and investigate. Please use the form on my author page and let me know here once you’ve done so
https://themeforest.net/user/themenectar
I am emailed you through form 4 days ago, any update? This is very important as its my main company website.
Hey, I logged into your site yesterday and changed the active theme for a minute to twenty fifteen and the delay still persisted – can you please try the same and confirm?
Is there a way to have a nectar button advance the slider instead of the arrows on the left/right or the bullets at the bottom. I have a button on my nectar slider that says, “Bring Me to Life”, and when someone clicks on it, I would like the slider to advance to the next slide. Thanks! www.davidmudd.com
Hey tmudd89,
as of now this would require some custom javascript development – unfortunately there’s no quick answer I can provide here. However if you use the full page rows option to act as your slider, you could indeed link to different rows with nectar buttons
Cheers
“It’s a known issue that some third party plugins that include the redux framework cause the Salient options panel to be hidden – for the time being you’ll need to disable that plugin to access the options panel. This will be fixed in the next update.”
I have installed a fresh 7.6 theme and the plugin “https://codecanyon.net/item/caption-pro-image-caption-wordpress-plugin/8675962” let crash the menu. Any update / fix for this issue?
Hey blockbaster,
Could you please reach out via email and provide a copy of the plugin for testing so I can take a look? https://themeforest.net/user/themenectar
Cheers
Hi, I purchased Salient on December 2, 2014. The license I purchased guaranteed free lifetime support. This guarantee was very clearly advertised as a key part of the license I paid for, alongside lifetime free upgrades. I now need to troubleshoot an issue with the theme, and have discovered that this lifetime support has been revoked, and I will need to pay Envato $41 to even post a ticket to your tech support site. This is a breach of contract on your part. I can understand this new model of “pay as you go” support moving forward, but I purchased lifetime support. Please advise.
Hey nmorehouse,
I offer grandfathered support to any user who purchased a license prior to Envato making the support changes – feel free to post any questions here 
Cheers
Awesome! Guess I should have imagined at the time that free lifetime support wasn’t tenable in the longterm for such a great theme. Thanks for being cool about it, and sorry for the testy comment. Hangry webpage troubleshooting. I think I have it sorted now. VC wasn’t loading because of incompatibility with new Wordpress, old Salient, but successfully updated Salient after testing on staging site and all is well. Out of curiosity, is there a way to put a mini Google map as a widget in one of the footer columns?
Hey, no worries and glad to hear! 
In regards to the google maps query, by default it would require some custom development as Salient doesn’t include a map element that could be placed there. However if you end up using a plugin just let me know if you encounter any issues
Cheers
Hey, just updated to latest version from 7.08 and it completely broke my site. Everything is updated.
Error given:
Fatal error: Call to undefined function vc_map_get_attributes() in /llirik.com/wp-content/themes/salient/nectar/nectar-vc-addons/vc_templates/vc_column_text.php on line 17
sorry, missed updating one thing.
Hey, glad to hear you’ve sorted it 
Cheers
Hi there, I left you an email via the contact form on your author page last week as you suggested – can you please confirm that you received it? Thank you.
Hey, just found it and responded 
Cheers
Thanks yes I saw that you needed admin access & sent it to you – let me know if you received it – thanks!
Got it and just responded 
Hi there – I’m trying to reach you again through the email – I have issues with links after the last update and still don’t have access to the support tickets though I paid for lifetime support. Can you please respond to my email and update me about the support situation? Thanks!
Hey caseyishere, just responded in regards 
Hi,
How can I delete the Home Slider? https://s15.postimg.org/t3s7sn0ij/Captura_de_pantalla_2016_11_21_a_las_12_22_56.png
Thanks!
http://themenectar.com/docs/salient/sliders/#home-slider
Cheers
Oh! Thanks!!! 
You’re welcome 
I’m having issues aligning radio buttons across all devices: http://www.scotlandmakeswellies.co.uk Any ideas how i can align them? thanks.
Hey, try adding this into the custom css box located in your Salient Options panel:
.home form label {
display: block;
}
Cheers
Worked like a charm! You rock! Thanks!! 
You’re welcome 
Looking at buying another copy of one of my fav themes Ever! for a new client, but they def want parallax styling to work on mobile.. is this possible w $alient yet Fam?
Hey sterlingwilliam!
The only time parallax will show on mobile is when using the full height row option
themenectar.com/demo/salient-app
http://themenectar.com/docs/salient/page-metaboxes/#fullscreenrows
AWESOME Demo and scroll/parallax flavor!$
Cheers 
Hi. I can not translate some texts like “Shipping and Handling” into Spanish. I use the /wp-content/themes/salient/lang/es_ES.po file. What am I doing wrong?
Hey,
Are you referring to the cart page?
Cheers
Hi Theme Nectar,
Just a heads up and a +1 for fixing an issue I have been having using Types (Toolset) plugins with the latest version of Salient. I have read the posts on this forum of others mentioning the same issue with regards font-awesome icons and them not displaying. I have found a solution/quick fix via the Toolset support website, again from others having bought up the same issue.
For your reference, the code I added to the child theme functions.php file to fix the issue is:
add_action( 'wp_enqueue_scripts', function() {
wp_deregister_style('font-awesome');
}, -1 );
This I believe just deregisters the Toolset font awesome rules. Not ideal, but a workaround for now.
Please see these links for discussions on the Toolset forums regarding this for reference. It appears as if it is to do with the custom visual composer you guys use and font-awesome integration.- https://wp-types.com/forums/topic/salient-icons-conflict/
- https://wp-types.com/forums/topic/font-awesome-conflict-with-salient-theme/
I know those posts are a dated now but just so you are aware the problem still persists.
A couple of the comments posted here regarding this issue, one in particular is from not that long ago and I was wondering if you had had any luck or time in investigating and fixing the issue yet?
I will raise a support ticket regarding this too.
Could you give an indication that you could look at the issue please? And I do hope you can consider a fix in a future theme update soon
.
Thanks
Ben
This was also posted in a previous comment here and is a response from the theme devs at Toolset – again here for your reference.
“I am sorry, but after making more tests, I see that after activating the required Plugins by your theme, also the Backend Breaks, means, Icons are gone.And in this case now, disabling every Paid Toolset Plugin did not solve the issue. Only disabling Types solved the problem
This is a brighter Problem, involving many plugins that are required by your Theme.
The issue is also not on Toolset site but comes from the JS File “ace.js” which is a File added by “js_composer_salient” Plugin
Please inform your theme developer about this.
That Plugin is throwing a Error to the console, which is the cause most certainly for this conflict.
It uses “window.controllers” which should not be used anymore.
And in fact, you will see complete different Icon placeholders depending on your Browsers.
This is not something we can solve. We can show, that any theme can enqueue the FontAwesome Framework without a issue, even using Toolset.
Let’s wait for our DEV, but I am afraid we can not do anything here.”
Hey,
Thanks for letting me know and adding a +1 for this, i’ve noted to investigate further
Cheers
Hey Just wondering if it was possible to have the off canvas menu display as a accordion menu instead of opening the second navigation page ?
Hey Lukeback,
It is not, but for desktop the left menu as shown in the new business demo does indeed function this way http://themenectar.com/demo/salient-business/ Cheersthanks for the help I had to update as I didn’t have an option for left menu, would it be possible to add a hamburger menu at the top so we can open close the menu instead of it being perment. thanks again
Hey – not for the left side as of now, that option only exists in the right side