Hi,

We just tested this on our side, and styling is working fine, so please submit a private ticket at https://qode.ticksy.com and share WordPress admin access, and our support will check this on your installation.

Qode

Hi,

Our support have to be able to inspect these buttons in order to be able to provide you with some css code. Please submit a private ticket at https://qode.ticksy.com and share WordPress admin access, and our support will check this.

Qode

Thank you. I have used this:

body.single-product .variations_form .variations select { background-color: #fff; border: 1px solid #d2d2d2; font-family: inherit; font-size: 15px; font-weight: 300; height: 47px; line-height: 47px; padding-left: 0; }

It is not perfect, but it is better than what there was.

Greetings.

Thanks for update,

We are glad to her that you managed to fix this by yourself.

Qode

Hello,

Such an option does not exist, but maybe this can be achieved with some custom css code, but you will have to contact our support by submitting a ticket at https://qode.ticksy.com

Qode

Hi,

Page speed mostly depend on server speed (resources), and location, but user can optimize site with soome caching plugins. By searching our ticket system, you can find some helpful suggestions by other users, like this one https://qode.ticksy.com/ticket/598880​

Or, you can submit a ticket at https://qode.ticksy.com and our support will gladly assist.

Qode

Hello,

You need to reduce line height for 1st level menu items from Qode options > Fonts > header & Menu http://screencast.com/t/whv5nmFcVdvt Try to set it to maybe 50 since by default, line height is 100.

If you need additional assitence, please submit a private ticket at https://qode.ticksy.com and our support will help you with this.

Qode

Hi, I tried that and it’s not working.

Hi again,

As we can see line height is still 100px so it is not changed for some reason. Try adding custom css code below from Qode options > General > Custom CSS field:

nav.main_menu > ul > li > a {
    line-height: 50px !important;
}

If that does not help, please submit a private ticket at https://qode.ticksy.com and our support will help you with this.

Qode

Sorry – I’m trying to do this without adding all the pages to the menu as sub menu items….

Figured it out, you need to add this into the Custom CSS:

nav.main_menu .current-page-ancestor a{ color: #00a8ff !important; }

Hi,

We are glad to hear that you managed to find solution by yourself.

Qode

Hi,

This is usually because of low max upload size. Contact your host and ask them to set it like this:

upload_max_filesize = 64M

or something greater then 6M. Also read following article and follow the solutions from it, http://www.wpbeginner.com/wp-tutorials/how-to-fix-image-upload-issue-in-wordpress/

If you continue to have problems, please contact our support by submitting a tikcet at https://qode.ticksy.com/ and provide WordPress and FTP admin credentials so our support can check this.

Qode

Thanks for update

We are glad to hear that everything is working fine now.

Qode

Hello,

This is probably because of max allowed packet size, but also possible causes may be one of the following:

host’s memory limit mysql’s max_allowed_packet mysql’s wait_timeout

You should contact hosting support for assistance since this is hosting related issue.

Qode

Hi,

Regarding the front end visual composer, it has been disabled since it causes certain conflicts with some scripts in our theme. You can activate it by modifying some of our code. If you would like to do this please submit a ticket to http://qode.ticksy.com/ and our support team can explain how you can activate the front end visual composer.

Qode

Hi,

Please submit a tikcet please at https://qode.ticksy.com

We understand that you are in a hurry, but please in future, for all support related question submit a ticket to our support.

Qode

I have done so – thanks

Thank you.

Your ticket will be answered as soon as possible.​

Qode

Hi again,

Upload transparent png images for all logos and they will not be displayed.

Qode

thanks

You’re welcome.

Hi,

1. For google map, you have to set API key. First, you need to create your google API key by following the instructions here: https://developers.google.com/maps/documentation/javascript/get-api-key

And then you need to paste that key in Qode Options > General > Google maps: http://screencast.com/t/tQkLuX2SboT

2. For in built contatc form all setting can be found from Qode options > Contact Page. From there you can set emall addresses for mal From and To field.

Qode

You’re a star!! xxx

It was nothing

Hi,

Filtering option will work only when you enable filter option from portfolio element options, and specific, in built function is reposnible for filtering. Beside in bult option, you cannot add additional filtering items in any way without a lot of custom coding, so this is not possible.

Qode

Hi,

Header background can be set globally from Qode options > header, but it can be overriden from per page options, so if you set different background for some of your pages, then you first need to remove per page options, because local (per page) options will always override global options (Qode options). Beside local and global settings, header skin can override all your styling since it is pulling predefined styling so if you want custom header and menu colors, make sure that header skin is disabled. If you are finding hard to understand this, you can check theme documetnation here http://bridge.qodeinteractive.com/documentation/4-quick-setup/4-2-header/4-2-1-header-skins/ or contact our support by submitting a ticket at https://qode.ticksy.com

For footer, there is only global options, so you can change footer background from Qode options > Footer.

Qode

Hi,

We tested latest LayerSlider with our theme, and again we couldn’t reproduce this on our side. Maybe this is realted to to some specific setup of slides. Please submit a ticket at https://qode.ticksy.com and provide WordPress admin access in your ticket so our support can investigate this.

Qode

You’re welcome,

Although such an option does not exist there is a workaround for this. You have to edit page which contain Blog slider, and then copy raw shortcode from the page http://screencast.com/t/nYCmynXF then remove it from the page, and add raw shortcode to Layer Slider or Qode slider shortcode field http://screencast.com/t/0wLsX4uFiZL

Note that after inducting support period, in order to usebmit tickets, users need to have valid support, so please for all support related questions contact our support, and extend support period if it has expired. You can extend support, by login in to your profile here on Theme Forest, and go to Bridge page, just follow the instructions from the screenshots:

Qode

Fantastic, will give this a try! Thanks for your support.

You’re welcome.

Hello,

For the warning you’re seeing:

In your WP admin -> Qode Options -> Logo, make sure to upload your logo in all the fields there, instead of our default logos. That should resolve this.

if the warning is still on after it, you should then edit this file wp-content/themes/bridge/includes/shortcodes/shortcode-elements/slider.php , and you need to edit following part of code:

list($logo_width, $logo_height, $logo_type, $logo_attr) = getimagesize($_SERVER[‘DOCUMENT_ROOT’].$logo_url_obj[‘path’]); $logo_url_obj = parse_url($qode_options_proya['logo_image']);

to look like this:

list($logo_width, $logo_height, $logo_type, $logo_attr) = getimagesize($qode_options_proya[‘logo_image’]);

If you continue to have problems, please submit a ticket at https://qode.ticksy.com/ and our support team will assist you.

Qode

Hi again,

WordPress is working in that way. if you choose another language fro the back end, both font and back languages will be changed so you cannot force back end to use another language. That is why you need to use WPML plugin. So if you don’t use the plugin, you cannot have different language o front / back end.

Qode

i still keep english for backend but frontend i create menu, header…in my language and then i have frontend in my language and backend in english, is it right or wrong ? Thanks

Hi again,

Every theme or a plugin contain registered labels which are always in English, like for example zoom and view buttons when you hover over portfolio items http://demo.qodeinteractive.com/bridge/portfolio/gallery-style/three-columns-grid/

Because of these labels, you have to translate labels to your language with poedit software http://www.gsy-design.com/how-to-generate-a-pot-file-using-poedit/ and that translation will be loaded only if you change wordpress language, and tha is native way of how WordPress works. Because many users find this complex then most of them decide to use WPML, and also this professional plugin offers configuration of default back and front end language, and that is why we were suggesting it at first place.

If you want your approach, you have to understand that although you can have content, menu in footer in your language, theme labels will still be in English.

Qode

Hello,

As you can see on our demos, footer section does not exist, and this is mainly because allowing it will leave small amount of space on smaller screens, and content will not fit. Also, full screen efect which is present now cannot be achieved when footer is enabled. Achieveing this will require a lot of custom coding and adjustements for various screen sizes. Only option here is to try to set split slider bottom section with solid background, and then to disaply footer info inside. If you don’t like that approach, maybe you can consult our support at https://qode.ticksy.com/ since maybe they have some workaround for this but we cannot guarantee that they do.

Qode