8686 comments found.
hi guys, Great theme.
But at this moment I have a problem, when I try save changes in the Theme options menu, get 404 page not found.
When I try to do it 3 or 4 times in a row, it blocks my IP.
This started after i insert my user account information in the Envato Toolkit
Can you help me?
Hi oficinac and sorry for delay! Really odd, it seems a Memory issue but not sure without a direct check. If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you! 
http://www.undsgn.com/support
Hi, is it possible to have bootstrap 4 ?
Many thanks
Hi andrealouis04 and sorry for delay! I’m sorry but you cannot use a complex framework as Bootstrap with another complex framework Uncode is based. It something use 3 engine on the same car (just a metaphor)... You can for sure extend the Uncode framework with some custom build of BS4 but I discourage to do this unless you are a skilled developer. I hope this make sense.
Hi there,
I’m having an issue with the menu. When it is set light theme it’s transparent, which is what i want. But when I set it to dark theme the opacity slider does nothing. The site is at dev.toptablephotography.com
Thanks!
Hi toptablephotography,
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we will help asap!
Thank you!
I have a pre sales question. is it possible to have a 3 column menu layout when clicking on the hamburger menu? like here for example: https://virginhotels.com/
Hi Sinaptic_srl,
the use of the hamburger menu in Uncode can be seen by checking our demo content filtering the home page by ‘Overlay’ menu type. As you can see there the layout it’s not divided by columns but it can be easily achieved with some custom CSS.
ok thanks.
Anothr question. Is it possible to make something similar to the homepage here: https://virginhotels.com/ with our portfolio? can we build a single portfolio page with the builder?
Hi,
I’m curious would it be possible to have a portfolio slider say on a page like this:
https://undsgn.com/uncode/homepages/portfolio-photo/#Where instead of it sliding to the next image, Each photo would be it’s own individual lightbox gallery with multiple different images.
Kind Regards Andrew
Hi Andrew,
the featured you are looking for it’s planned for coming versions of the theme.
Hello, I am trying to create a window effect (border solid 20px) on a column, with a transparent média (.png) and a parallax background (picture) applied to the frame. the effect can be seen here : http://alies.frametonic.com However, on responsive state, the solid border disappear both on left and right side. As a consequence, the frame is not maintain on a mobile phone (only top and bottom border. Any idea or bug fix for that ? thank you in advance for your time.
Hi ringrave! If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support how have a frame also in responsive mode! Thank you!
http://www.undsgn.com/support
When can we expect an update to Visual Composer 5.0 or 5.1?
Hi bigtalkdesigns! Yes for sure but this update is just about minor bug fixs that anyway not affect the tailored version of Uncode Visual Composer, the plugin we’ll be inserted update on next theme udpate, more infos here: https://undsgn.com/uncode/documentation/plugins-license/
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://www.undsgn.com/support
A little confused about your reply. VC 5.0 not only has bug fixes but introduces some new features that I’d like to use. Will you implement that version into your theme? Are there any cons of installing VC 5.0 manually?
According to Envato’s licensing rules, new plugin updates can only be issued when we issue new theme updates. Anytime Uncode is updated, the latest plugin version for Visual Composer, Revolution Slider and Layer Slider will be included for free, so you don’t need to buy your own licenses to properly work with the plugins, moreover Uncode uses a tailored version of VC. What is the issues you have with actual version and the features your are interested?
Every time I try to change the menu layout I get a 500 Internal Server Error. This is a brand new install of WordPress Version 4.6.1. My php settings are well above your minimums. I’m at a lost. Also I can’t install theme option or them menu’s. I can install single layout and Widgets.
Hi jbrew30 and sorry for delay! 500 Internal Server Error is a famous server error not related to Uncode, every users save Theme Options and it’s all related to something on the server. As Envato top seller Uncode is super tested by ThemeForest first and trusted by 14.000+ users. Don’t worry we’ll check what’s wrong for you. Please drop a few lines in our support and we care to support the solution. Please check the isntruction to insert your logins when you open the ticket so we can access soon. Thank you!
http://www.undsgn.com/support
Hi, what’s up with the caption under de pictures on mobile? http://blog.temper.works/binnen-kijken-bij-generator-hostels-amsterdam/
Hi Angelakooij89, just paste this code inside the Theme Options > CSS/JS > CSS:
figcaption {
line-height: 1.2em;
}
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you! http://www.undsgn.com/support
Wow that was like the quickest respons ever. Good job!
It works Thanks!!
Thank you for confirm! 
Hi, just purchased uncode tried to register for support as I have a question. when I add my email it says ‘email unavailable’ so I cant create a support account and am ‘locked out’ any ideas? I have a purchase code
Hi chrisheath! Are you an old customer of other Undsgn themes? It seems that you are already registered from 2014. In case you have forgot the password send a message from here and we’ll reset your logins soon: https://themeforest.net/user/undsgn
How can i change the permalink look like: www.mydomain.com/portfolio/single-room/ to this www.mydomain.com/room/single-room/ . And where can i edit Custom Fields ?
http://www.undsgn.com/support
How do I show the full image ratio on product pages and not square format?
Hi testcreative,
this is a default setting of WooCommerce and you have inside the display options of Woo: https://docs.woocommerce.com/document/using-the-appropriate-product-image-dimensions/
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://www.undsgn.com/support
Hi I’m keen to get this theme https://undsgn.com/uncode/homepages/shop-parallax and have a few questions
1. Is it possible to change the site main colour from navy blue to something like this blue of the headphones(http://blu.elated-themes.com/product-showcase/) which is already similar to a blue used on one of your other themes: http://blu.elated-themes.com/product-showcase/
2. I want to create a top navigation menu that has Home About Contact Brand but then brand then drops down to show multiple brands within that tab something similar to when you hoover over the men tab here on http://www.boohoo.com/ So say the brands are NIKE, Adidas, Levis as examples each brand will be there for the visitor to click on.
3. I want to have the brand pages mentioned above to have this layout like this https://goo.gl/Upvl6i
So top cover image, text on the left and images on the right. (is the theme using visual composer)
4. I had a look at the menu elements page just want to confirm I understood that you can have a normal menu at the top showing home about us contact us tabs.
Hi Cobscreator and thank you for interest!
Please consider that when you buy Uncode you have all the demos layout you see so you are not limited only to the Shop Parallax, you just need to import Demo Contents: https://undsgn.com/uncode/documentation/demo-contents/
1. Yes for sure you can use any colors you need (I don’t know how this new theme was similar to Uncode…).
2. Do you refer to the MegaMenu that opens? It’s pretty similar to the one of Uncode, where you have dedicated menu columns.
3. It’s not different from this layout, consider you can move the sidebar to the left and also insert anything you need in the image/contents area: https://undsgn.com/uncode/portfolio/sidebar-stack/
4. I have not properly understood the request sorry but you can check some real examples from the showcase: https://undsgn.com/uncode/showcase/
Let us know!
Hi again awesome fast response
1. Thanks for clearing this up the parallax version is what we really want, do I get all demo images as well when I import content?
2. About the colour my mistake what I meant to say you’ve used a similar colour on this theme https://undsgn.com/uncode/homepages/portfolio-agency/
3. About the layout yes that layout you mentioned is similar however please note we need to be bale to have a top cover image as well and then 4 images in a grid on the right with the text on the left just like this https://goo.gl/Upvl6i so I just want to confirm this is possible before buying.
3b. Does the theme come with visual composer ?
4. Thanks those showcase images answered the question about the menus easily.
Hi Cobscreator!
1. If you want you have all contents or you can simply import this layout with the selective import, all infos here: https://undsgn.com/uncode/documentation/demo-contents/
2. Sorry I don’t understand. You can use any colors you want in any demos, you are free to create. I note that the theme you reference as example is pretty similar to Uncode but published 1 year later, tons of Uncode’s clones out there :/
3. Headers are just optional, this is just an example but you can have also in the sidebar version, this is just up to you: https://undsgn.com/uncode/portfolio/centered-stack/
3b. It’s based on a tailored and extended version of Visual Composer, please check some of the video tutorials, you can see more: https://undsgn.com/uncode/documentation/video-tutorials/
4. Thank you for confirm!
Hi guys,
Hope you are ok. I can see theme sales increased day by day. Congrats.
Sorry, could you let me know if it´ possible to add a SVG media file into a media gallery carousel? I´ trying to create a clients carousel similar to Uncode theme includes, but when I save the set up, no image appears.
What´ the best way to create a customers logo carousel that properly scales in retina displays?
Thanks for your help in advance.
Bests.
Hi fpinton and sorry for delay!
Some users have used SVG files without any problems, I have seen multiples times, I’m sorry but without a check I cannot help too much. Otherwise you can use big PNG and Uncode will take care to create the appropriate images sizes. If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://www.undsgn.com/support
Dear, I’ve bought your theme, nice theme.
I use my homepage is Creative vCard. But i can’t find where to change the background image. I change feature image of the page, but didn’t effect.
Can you help me?
Hi! You just missed that headers are external to pages and this page is something like a big header: https://undsgn.com/uncode/documentation/where-is-the-header/
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://www.undsgn.com/support
Yes, It’s work. Thank you
Thank you for confirm!
One more question, plz. How can i change the permalink look like: www.mydomain.com/portfolio/single-room/ to this www.mydomain.com/room/single-room/
Hi tienno and sorry for delay! It’s in Theme Options > Customise > Portfolio CPT: https://undsgn.com/uncode/documentation/customize/
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://www.undsgn.com/support
Hello! I have a question! – Why this super duper theme don’t have seo fields on pages?
2 simple fields – meta title and meta description ?
Hi,
yes we have left all these aspects to SEO plugins since they are more comprehensive and they do already a good job (since it’s a more specialised type of plugin). There is no need to reinvent the wheel if not needed.
Check this one https://yoast.com/meta-descriptions/
Why when i’m deleting all Custom fonts
this two guys always come back
Font Poppins (Sans Serif)
Font Hind (Sans Serif)
???
i don’t need them! i try to reset settings but they always come back after i click on save button!
Please ask support on forum. You are already register and support forum is the only tool used for support. Thank you!
Options panel not saving settings!
https://www.youtube.com/watch?v=r7_DNVvqKts
If you have a wired bug that other users don’t report we can check but this is not the tool for support. No one say we don’t help you, just this is not the tool. There are some problems using the forum?
Sorry, ticket is too long. i try to create a ticket, but i must go foward. I bought this theme to create fast website, but it’s not working i stuck on saving settings. It’s makes me crazy, i don’t like when something not working.
Understand your position but this theme was not published few days ago and random issues can happen… this is one of the consolidated ThemeForest top sellers themes (this mean it’s severely tested by Envato first) and trusted by 14.000+ users with impressive results (https://www.undsgn.com/uncode/showcase). So if you have a wired bug that other users don’t have, possibly related to server side issue even if you think is the theme, you need to open a support request as all the other customers that ask our help. I don’t understand why you say that ticket take too long since we have a dedicated support team on our forum and from your first message 2 hours ago they should have taken your assistance. Thank you: http://www.undsgn.com/support
Seems 14.000+ users don’t use a settings panel like me
This is fresh install out of the box
https://youtu.be/pzjtBHCwbFQ
Install and Activate all pugins Import theme demo import theme options Import menu go to options MENU enable overlay menus Menu sticky on Menu hide off Minimum logo height 22 POST Title font family - Default Title font size - h1 PAGES Title font family - Default etc. next process you can see on the video
At this moment i start looking what’s in the code of this theme,
So much code just to output
Title
Sub Title
Button
i count 8! divs with 26 clases, styles, and script code inside, and all this just to show title!!!?
i think it’s not good for SEO or it’s ok? – and i can create as many divs inside other divs with 1000 clases and it’s not affect on SEO?
<div class="row double-top-padding triple-bottom-padding single-h-padding limit-width row-parent row-header" data-imgready="true">
<div class="row-inner">
<div class="pos-middle pos-center align_center column_parent col-lg-12 boomapps_vccolumn no-internal-gutter">
<div class="uncol style-light">
<div class="uncoltable">
<div class="uncell boomapps_vccolumn">
<div class="uncont no-block-padding col-custom-width" style="max-width: 1008px; padding-top: 68px;">
<div class="heading-text el-text main-text">
<h1 class="font-762333 fontsize-155944 fontheight-357766 fontspace-111509"><span>You deserve a stunning website</span></h1>
</div>
<div class="clear" />
<div class="empty-space empty-half mobile-hidden"><span class="empty-space-inner" /></div>
<div class="heading-text el-text"><h2 class="font-146884 h4 fontheight-357766 font-weight-400 text-color-wvjs-color"><span>Uncode is a pixel perfect WordPress Theme designed with terrific attention to details, flexibility and performance. Each concept is included and can be easily imported with 1 click. Choose any of these or create your own.</span></h2></div>
<div class="clear" />
<div class="empty-space empty-single mobile-hidden"><span class="empty-space-inner" /></div>
<span class="btn-container"><a href="#homepages" class="custom-link btn btn-accent btn-circle btn-icon-left">Choose a concept</a></span>
</div>
</div>
</div>
</div>
</div>
<script id="script-127339" type="text/javascript">UNCODE.initRow(document.getElementById("script-127339"));</script>
</div>
</div>
Sorry didn’t noticed you wrote already there
This is whats happen in support
http://blanco-negro.ru/problem.html#Item_44
Can’t get the theme working with NginX. If i disable the uncode plugins is working, but not when i activate them.
Hi keberas, this is very odd since lot of users use NginX (and also our demo is running on NginX). Anyway if you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://www.undsgn.com/support
Hi, how can I add a absolute positioned div within a row without css? A heading and a subheading above a background image?
Hi adrianmccool! Sorry but it’s really not easy to understand in few words something that is not naive of Uncode, please open a ticket in our support that is the tool for support, thank you! http://www.undsgn.com/support
When I install the demo content in my new WP 4.6 the images don’t come in…the placesholders are just gradient blue images where there should be pictures. Is this how it is supposed to be? Its much easier to use a template with actual images …did you guys remove the images and place blue placeholders instead?
Hi inmotionts, this is exactly as it is suposed to be, you can read more here: https://undsgn.com/uncode/documentation/demo-contents/
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://www.undsgn.com/support
ok thanks for the speedy reply… wasnt sure becuase the last time I downloaded the content it came in with photos and all. Thanks
Thank you for confirm! Since some users suggested that random photos were a bit chaotic we’ll opt for this solution that make layouts more evident and organised. We feel that this solution is better. Let us know!
Hi!
I just bought uncode and looking forward to change my website to it!
I have a question though: I run a duplicate copy of my website on a different domain (but same server) as a sandbox/staging area. Can I actually install the Theme on my sandbox domain/site and then also on my live/productive domain/site?
I like to setup things and do changes on my sandbox first before applying it manually to my productive site.
Thanks, Philippe
Hi pmcl77! Yes for sure don’t worry, the Envato policy states that you cannot build 2 different final websites but it’s permitted a development stage.
If you need support is offered in our forum, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
http://www.undsgn.com/support
Cool, thanks for the super quick reply Will check out the forums!
Thank you for confirm!
Oh I forgot: Can I also suggest/request features in the forum? Not that I have gone through the whole settings yet, but there is a feature on a competitor theme that I love (though it wasn’t a deal breaker not to go with the uncode theme)
Of course, lot of new features of Uncode were suggestd by users, here your are: http://www.undsgn.com/support/suggestions
