Hi,

I found that you are using the Old version of theme and plugins. Please update your theme to the latest Porto and all plugins as well. I hope after the theme update your issue will solve auto.

If your issue not solve then please contact us through our support system with your site details we will solve it for you.

Thanks

Updated the theme and plugins, but it still doesn’t work. Do you have a solution?

Can you please contact us through our support system with your issue and site details so we will check the issue and solve it for you.

Thanks

Hi,

Please make sure that you are using latest WP, Woocommerce and Porto theme in your site. Actually, there is no this type of fatal error in our latest Porto theme. Can you please share your URL where you have seen this fatal error? OR send us your site details through our support system so we will check and solve the issue for you.

Thanks

Hi,

Thanks for your reply, we also waiting for your reply, now we will solve your issue on the priority basis.

Thanks

I replied a while ago. Still waiting. Thanks

Yes, we already working on your issue.

Thanks

Hi,

First of all thanks for showing interest in the Porto theme.

Yes, you can disable this feature easily from Theme Options and then you can easily scroll the product page.

Thanks

Hi,

First of all thanks for using the Porto theme.

Thanks for sharing the issue with us. Can you please give us your site details through our support system so we will check and solve the issue for you.

Thanks

Hi,

After set off the border radius from Theme Options > Skin > Compile Default CSS please click the Compile Theme CSS button then click the compile Plugin CSS button then you can see the result on the front end.

If your issue not solved then please contact us through our support system we will do it for you.

Thanks

Hi,

You can add the sale and hot label from Appearance >> Theme Options >> Woocommerce >> Single Product.

Thanks

Hi,

No, there is no issue. It’s safe to upgrade. If you get any problems with 4.7 please let us know, we will help you as soon as we can.

Thanks

Hi,

First of all thanks for showing interest in the Porto theme.

1. Yes, you can make images larger on the single product page.

2. Yes, you can convert the whole site into your language.

3. Yes, you can change it but you will lose the last demo which you have imported before. You can not import 2 demo at the same time.

Thanks

Yes, we have updated the theme on 1st December with only VC plugin update.

Thanks

That was the update on 11/25/16 with VC version 5.0.1 – what is the version number in December 1st?

The version is same and but with small fixes.

Thanks

Thanks for using Porto.

This may be because of your file upload limit. Please try to upload theme zip file to /wp-content/themes directory and extract there manually. Then you can see theme installed in Appearance > Themes. Hope this works for you.

Regards, SW-THEMES

Yeah, its safe to upgrade. If you get any problems with 4.7 please let us know, we will help you as soon as we can.

Can you please share your URL where your sidebar is too wide?

Thanks

i’ll send to the support since the website is under “lock and key”

OK please send us the ticket through our support system.

Thanks

Please answer me ://

Hi,

If you want to change the color of Add to Cart button then you have to change the Primary color of the theme from Theme Options.

If you want to change only the color of the Add to cart button then you can use this custom CSS:

.add_to_cart_button:hover, .add_to_cart_read_more:hover, .add_to_cart_button:focus, .add_to_cart_read_more:focus, ul.products li.product:hover .add_to_cart_button, ul.products li.product:hover .add_to_cart_read_more, ul.list li.product .add_to_cart_button, ul.list li.product .add_to_cart_read_more { background-color: red !important; border-color: red !important; }

Thanks

Hi,

Please go to Admin Panel >> Ultimate >> Google Map >> Insert the API key. But this option is available only in the latest version of Ultimate Addons for VC.

API key is: AIzaSyC4F2jctubCCH4IYNALGczTFXHnTGo2ggU

Thanks

Hi,

Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Sorry to say there is no issue in the theme to disable the image only from single portfolio page.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks have a great day

Hi,

Please try this custom CSS:

.widget > div > ul, .widget > ul { background: #d9dadb !important; border-radius: 6px !important; border: 0px #fff !important;

} .widget > div :first-child :hover { background: #2d3895; } .widget li > a:hover { color: #fff !important;

} .widget li > a:active { color: #fff !important; } .widget > div > ul li > a, li.current-menu-item > a{ display: block !important; width: 100% !important; float: right !important; }

.sidebar-icons a:hover { background: #eb1695!important;

}

Thanks

ya not really working … but thx for trying.

i just hope you could add the port sidebar Menu as a widget.

I have submitted your idea as a feature request to our team so that they can consider for future updates.

Have a great day! Thank you

Hi,

Please use this custom CSS and paste it into Appearance >> Theme Options >> Skin >> Custom CSS section:

@media (max-width: 480px){ #header .logo {margin-top: -26px !important;}}

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.

Thanks

Hi,

First of all thanks for showing interest in the Porto theme.

Sorry to say that you can not add the Order SMS notification to the customer without a 3rd party plugin, in our theme there is no option like that.

Yes, you can use the plugin to import the products in bulk quantity.

Thanks