Hi,

We have responded to your email with the required solution.

Thanks, Swami

Hi. I don’t see the ‘Import Demo Data’ option under the Appearance Menu. How can I import a demo theme without it?

Hi,

1. Although there isn’t an option to replace the price with a custom message, but you can use the css code below – the first one to hide the price and second one to add the custom message.

.product-meta-data:after {
    content: "Call us for Prices";
    text-align: center;
    width: 100%;
}

.woocommerce-page ul.products li.product .price{
    display: none;
}

You need to paste the code in the custom CSS section under OSHINE OPTIONS > GENERAL SETTINGS.

2. Kindly ensure that you have the “BE One Click Import” plugin activated. If the option to import demo data does not show up inspite of having the plugin active, please email your website details via the private message form in the support tab so we can investigate this further.

Thanks, Swami

Hi,

It looks like your site is locked, so i am unable to check your home and provide you with the necessary css. I need to see what is happening and then I will try to provide the code if its feasible.

Thanks, Swami

Ok. It should be live now.

Thank you

Hi,

Here is the custom css you would require to resize your logo and also optimize it for mobile devices.

#logo-sidebar img {
    width:240px;
    height:auto;
}

.logo img {
    width: 180px;
}

@media only screen and (max-width: 960px) {
    body.header-transparent #header-inner-wrap .mobile-nav-controller-wrap {
        line-height:240px !important;
    }
}

Kindly paste the code in the custom css setting under OSHINE OPTIONS > GENERAL SETTINGS. Kindly ensure that Options Panel cache is NOT turned on. 

Thanks, Swami

Hi Tang Ku,

unfortunately, The list of Social Share icons that are present in the Single Blog Post and Portfolio Post page, is pre defined in the theme and cannot be modified.

Thanks, Swami

Hi,

Thank you for your interest in the theme and I am glad you like it. Yes we have option called a LIGHTBOX VIDEO portfolio that you can use. You can add Youtube, Vimeo and Selfhosted videos in this type of Portfolio. We have showcased this type of portfolio in this link from our demo here – http://oshine.wpengine.com/lightbox-portfolio/ .

Thanks, Swami

Screen shots would be helpful too if you can provide or e-mail to me directly.

Hi,

We have responded to your email regarding the Overlapping Text in Sidebar and also with instructions on how to Remove the Cateogry and Sharing options.

And i see the Contact page now, and the button alignment is shifted to right, so I guess you have identified the solution already.

Thanks, Swami

Hi Marek,

To change the Font Color of the details in the Cart widget, you can use the CSS code lines below and edit the color to the one of your choice -

.woocommerce ul.cart_list li a, 
.woocommerce ul.product_list_widget li a, 
.woocommerce-page ul.cart_list li a, 
.woocommerce-page ul.product_list_widget li a, 
.woocommerce-page .product-categories li a,
.widget_shopping_cart_content,
.widget_shopping_cart_wrap .widget_shopping_cart .total .amount{
    color: red;
}

You need to paste the code in the custom CSS section under OSHINE OPTIONS > GENERAL SETTINGS.

The styling of the Buttons in the Widget area can be adjusted using the options under OSHINE OPTIONS > SHOP SETTINGS.

Thanks, Swami

Hi,

Please follow the instructions below to modify the Labels of the Portfolio Details module -

1. Upload the File named ‘oshine_child.zip’ that is present in the Buyer’s Package.

2. Activate the Oshin Child Theme

3. Log into your server using FTP, and open the oshin_child folder under wp-content/themes

<?php
add_filter( 'gettext', 'be_themes_change_portfolio_details_labels', 20, 3 );
function be_themes_change_portfolio_details_labels( $translated_text, $text, $domain ) {
    if ( is_singular('portfolio') ) {
        switch ( $translated_text ) {
            case 'Client' :
                $translated_text = __( 'Client', 'be_themes' ); //Enter the Replacement text for Client here
                break;
            case 'Project Date' :
                $translated_text = __( 'Project Date', 'be_themes' ); //Enter the Replacement text for Project Date here
                break;
            case 'Category' :
                $translated_text = __( 'Category', 'be_themes' ); //Enter the Replacement text for Category here
                break;
        }
    }
    return $translated_text;
}
?>

5. Save and Upload the File

Thanks, Swami

Hi,

Yes there is an option in the Portfolio Module (Force Show Overlay and Title ?) which you can enable to have the Title of the portfolio seen at all times.

Thanks, Swami

Perfect, thank you!! Is there a similar option for Portfolio Carousel? I checked but didn’t see it….

Hi Becky,

Apologies but there isn’t an option for this in the Portfolio Carousel Module.

Thanks, Swami

Hi,

Kindly email your URL,wp-admin id and password vis the private message form in the Support Tab so we can look into the issue and fix it.

Thanks, Swami

Hi,

We were supposed to submit the Tatsu update today. Unfortunately we had to close our office today because of a severe cyclonic storm. Power / Network connectivity has been down today, and we expect things to be better tomorrow. But the Tatsu update is very close and you can definitely expect it later this week. We are so eager and excited to launch it.

Thanks, Swami

Thanks Swami!

Thanks for your interest in purchasing our theme. Is this what you are looking for ? http://oshine.wpengine.com/v18/about/

Thanks, Swami

Yes, i found that one and made a boxed text. Only the text is not in front of my hero header section and there is no code that i can copy paste from style 2 to the text box. What t do next.

Hi,

The Title Shortcode should be pasted in the Content Area of the Hero Section. The option to copy the shortcode is present in the Top Right corner of the Title module in the page builder. If you still have difficulty pasting this, do email the link to this page, along with the wp-admin id and password so I can add this for you. You can email the details using the contact form in the support tab in themeforest.

Thanks, Swami

Hi Swami

i got it. It works now.

Thanks

Hi,

Most of these pages would have come from the sample content you would have imported. Deleting the pages you didn’t create will not affect your website nor will it break the code. So go ahead and delete all the unwanted pages / posts.

Thanks, Swami

Kindly share your wordpress admin url, ID and password to help@brandexponents.com, I will see if there is a programatic way to do this. I will try doing it via custom css or a using a php snippet in your child theme.

Thanks, Swami

Ok, I sent an email to you.

Apologies, unfortunately there isn’t an option to do this. You can try building your slider using either the Master Slider or Revolution Slider plugins and then using the plugin’s shortcode in the PLUGIN SHORTCODES module of the page builder. You should also set the Single Portfolio Style to Page Builder instead of Centered slider in this case. This way you can have your description beneath the slider as everything is going to be in the page builder.

Thanks, Swami

Just to be sure I am clear, we just want to add text below the slider on a Portfolio page using the Centered Slider. This is not possible by default? Can this be done through a template in the Child Theme?

The only text that can be added beneath the Slider, is the Panel containing the name of the Portfolio and the Portfolio Navigation arrows. Any other content, can be added to the Page Builder section of the portfolio and that will be shown up in the Floating Information box on the Right, if you enable the Show information box checkbox.

Thanks, Swami

Hi Maya,

I have imported v25 demo onto your site. Unfortunately your server has very poor configurations as I can see that you are on a managed wordpress hosting ( with godaddy ). The configurations shown in the php.ini file do not reflect your actual configurations and your hosting provider has limited the resources available ( max_execution_time & memory limit ) which was causing the import issues and I had to do it manually.

Thanks, Swami

Thank you Swami! Good to know what the root of the problem is; I may consider switching hosting providers to avoid having more issues of this sort down the road.

Hi Swami, I just wanted to thank you guys again for helping me figure out how to solve the upload issue. I am now testing a new hosting provider and the demo works so much better. I’m really glad it worked out because this theme is my absolute favorite and I was heartbroken thinking I’d have to find an alternate theme.

Hi,

The Hero Section looks huge in Mobile Devices, because you have added the “Extra Spacing” module in the content area. By default the content in the Hero Section will be aligned vertically middle in larger screens, and in mobile devices a specific padding value will be applied around the text. Removing the extra spacing module should fix the issue.

Thanks, Swami

Hi Swami, thank you again for your reply, very helpful. The extra spacing module was intended to just move the written heading down (“Willkommen bei Egal Skateboards”). I didn’t realize that it actually extends the hero section. What is a way to have the heading at the bottom of the header hero section? cheers, P3T3R

Hi,

Apologies, but the Heading is designed to occupy the middle of the hero section vertically and there isn’t an option to set the alignment on this.

Thanks, Swami

Hi,

Only self hosted videos will work as backgrounds. Youtube and Vimeo videos cannot be used. Could you kindly use mp4, ogg and webm formats of your self hosted video in order to ensure cross browser compatibility. Also kindly check the file size of your video and ensure it is less than 10MB. Large videos will take time to load. If all of these measures fail to help you, kindly share your wordpress admin url, ID and password to help@brandexponents.com and we will investigate the issue.

Thanks, Swami