26721 comments found.
Hi, Is it possible to show only portfolio department thumbnails on portfolio page ? Thanks
Hi there,
Thank you for taking interest in our theme. Could you, please, explain what you are looking for further more? Some screenshot would be helpful. Thanks.
Qode
When I click on Portfolio, I want the departments to be sorted with their thumbnails instead of single portfolios. I want to see the galleries inside when the subcategories are clicked.
Hi there,
If you enable Lightbox under Portfolio List settings then you will have zoom button for opening images in Lightbox. But, there would be shown just that featured image, not whole gallery. But on each portfolio item, you could set Custom Lightbox content http://screencast.com/t/wA3Esmhf On that way instead of featured image, you could see some other image or video there.
Qode
HI again,
Unfortunately, there is no option for that 
there is option to have number of items in filters, but not to show subcategories with thumbnails when you click on some parent portfolio category
Qode
Hello, Qode
I purchased a bridge theme $59.
There is a problem that parallax overlaps the next section when scrolling down.
How can I fix it?
Does the bridge theme $59 support Qode update? Or do I need to purchase?
Does not the Qode are included in bridge theme $59?
Thanks.
Hello,
In our latest version of Bridge update, we included fix for latest Google Chrome version as you could see from our change log http://screencast.com/t/Wa8cmBjCz7 So, all you should do in order to fix this problem is to update our theme to latest version, following instructions from here https://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054/faqs/20218 For the first 6 months after purchasing our theme you are getting free support, that could be extended or renewed after. However, updates for our theme are available all the theme. If you need any assistance, please, contact our support agents here https://qode.ticksy.com/ and include your site URL with wp-admin access. ThanksQode
Hi, do you have theme for product site ?like online property management software ?
Hi there,
Thank you for taking interest in our themes. There is no such feature in our themes. Only thing we could recommend is WooCommerce plugin for shop.
Best, Qode
Hi guys,
I noticed that there are some issues using the Qode Slider parallax effect when you navigate with Chrome. It seems that the structure of the page is broken… it seems the other sections of the page cannot hold the parallax effect.
However, we can fix this in two different ways:
- deactivating the parallax effect - or enter the folloing CSS:
.content > .content_inner > .full_width { position: relative !important; z-index: 5000; }
At this point, my question is: this is a temporary bug? Is related with Wordpres 4.7?
I’m running different sites with your template and all of them have the same error using Chrome. I’m still using wordpress 4.6.1 and the penultimate version of Bridge (I prefer wait a coupple of weeks before to launch the updates to the latest versions).
Thanks for letting me know.
Best regards.
Hello there,
In our latest version of Bridge update, we included fix for latest Google Chrome version as you could see from our change log http://screencast.com/t/Wa8cmBjCz7 So, all you should do in order to fix this problem is to update our theme to latest version, following instructions from here https://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054/faqs/20218
That should be helpful.
Best, Qode
Hello,
In the main menu dropdown the pages are aligned to the right only in the english version. I can’t seem to fix this. I would like them to be aligned to the left like in the portuguese version.
I have used this code:
.drop_down .narrow .second .inner ul li { text-align: left;
But it seems to control the portuguese menu version only.
Help Please
see www.ivopontes.com and ivopontes.com/en
Hi there,
Try just to go to Qode Options > general > Custom Code > Custom Css and there paste this part of code:
.drop_down .second .inner ul.right li a,
.drop_down .second .inner ul.right li h5 {
text-align: left;
}That should be helpful
Qode
Perfect. It is fixed. Thank You. Great Theme.
You are welcome 
Thank you for the update!
Since a couple of days the map on the contact page keeps showing ‘Upper Nepean Australia’ instead of our adress. I had to disable the map.
To fix it I tried the following. - Update the theme - Register maps API - Fill in the maps API in the options. - The location is set in the options too.
But it still doesn’t work. I don’t see an error in console mode of Chrome.
What am I doing wrong? Or do I forget something?
Hi,
Steps you’ve done should be enough. Please, fill your ticket on our support forum https://qode.ticksy.com and include your site URL with wp-admin access so we could take a closer look. Thanks
Qode
Unfortunately I can’t do that because my support expired. That’s why I hope to fix it myself but can’t find where it goes wrong. Do you have any suggestion what I could try next? Thanks!
Hi again,
It could be you need to authorize this api to be shown on contact page.
You need to add the page(s) to the list of allowed referrers in the google api console.
You can check this link also how to do this http://stackoverflow.com/questions/35288250/google-maps-javascript-api-referernotallowedmaperror
Also see API keys in the Google API Consoles https://console.developers.google.com/project/_/apiui/credential For more information, see Best practices for securely using API keys. https://support.google.com/cloud/answer/6310037 Also try going to Developer Console -> APIs & auth -> APIs console.developers.google.comSearch for Geocoding and click on Google Maps Geocoding API -> Enable API. Do the same thing for Geolocating.
We hope that would be helpful.
Qode
Thanks again! I did this, but still no luck. The API is used succesful (In the Google Dashboard I see it is used and there is no error), but I keep seeing the Australian map as if the adress/location isn’t loaded in the script.
Thank you for info. Please, try to add address using longitude and latitude, to avoid wrong address showing. That should be helpful.
Unfortunately, it’s not working. Where (in which file) can I find the code that’s loading the location from the settings?
Hello,
Map API is being loaded from functions.php file, and API key will be concatenated to that call when it is added from Qode options. Note that other users did not have such an issue, so it is more likely that there is something else on your installation, or you are not doing something right. If you continue to have problems, please extend support and contact our support over our ticketing system and also provide WordPress and FTP admin access in your ticket so this can be properly inspected.
Qode
Hello! how to paste this
[vc_widget_sidebar sidebar_id=”Contacts” el_class=”vb-pad vb-mar-80”]
via shortcode ?
i want to include this widget in shop page
Hi,
You need to edit extend-vc.php file. This file is located in your theme root folder: ...\bridge\wp-content\themes\bridge\extendvc
Remove this line of code:
vc_remove_element(“vc_widget_sidebar”); http://screencast.com/t/2tAH1MvXNlxAfter you could use this shortcode on your pages.
Hope this was helpful
All the best Qode
I have a paralax problem with my header. I have paralax selected Quode Sliders, in Homepage, overlaps the next section when scrolling down.
HI there,
This happened after latest Google Chrome update. We already integrated solution in our latest Bridge update http://bridge.qodeinteractive.com/change-log/ Please, just update our theme to latest version by following instructions from below https://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054/faqs/20218Qode
Hi I’m using the team widget in visual composer and the content that I place in the team description section keeps getting erased when I come back to edit the page. This is happened twice across several pages that are using the team widgets. Can you provide some insight on what would cause this to happen and how to fix it?
Hi there,
We need to take a closer look. Please, fill your ticket on our support forum https://qode.ticksy.com and include that page URL with wp-admin access. There our support agents will investigate. Thanks
Qode
I have a brand that has a right aligned logo, top right, can this be achieved with your theme?
Hi there,
Thank you for taking interest in our theme. With minor css code you could achieve something like this http://screencast.com/t/kJqPygIg We hope this is what you’re looking for.Qode
I just had a question, I’ve purchased and installed the bridge theme, but the visual composer I installed doesn’t seem to be working. Does this require me to purchase a seperate license?
Hi there,
When it comes to Visual Composer plugin, we have bought extended licence for the included plugins such as VC. We will provide updates of the plugins with the theme updates, as we are not allowed to share extended license key we had to purchase in order to include plugin with the theme. Your plugin is legal and ready to be used as soon as your install/activate the plugin upon theme installation. You can ignore the messages for further activation you’ve got in your admin area.
If you need further assistance, please, submit a ticket on our support forum https://qode.ticksy.com and include your site URL with wp-admin access so our agents could take a closer look. Thanks
Qode
I have the same problem about memory limit issues than the rest of users. I tried your solution on the function.php file but still the same problem. I opened a ticked on ticksy: (#992273). Please, help.
Hi there,
Our support agent has answered on your ticket. Please, check response on ticksy. Thanks
Qode
hi I have some question to understand the right procedure - I installed bridge theme, I worked on the site and after this I installed the child theme too, and activated it, in this moment the activated theme is the child one. is it the right procedure? - I need to hide the featured image and placeholder on the woocommerce product page. To do this I found this script, to add it to the function.php in the child theme. remove_action( ‘woocommerce_before_single_product_summary’, ‘woocommerce_show_product_images’, 20 );
cuti it doesn’t work. WHY?
Thanks
Hi there,
Since we are overriding this file in woocmmerce folder content-single-product.php you should make woocommerce folder in child theme and there to copy this whole file content-single-product.php and there you could comment this action or add your desired http://screencast.com/t/aDzCuHtkvi That should be helpful.
Best, Qode
Thanks It works! I removed picture and picture placeholder.
http://www.workshopdifotografia.com/product/sunglasses-case/how to have the product page at 100% width, is it possible?
thanks
You are welcome. As we could see you’ve already achieved desired state by adding minor css code. We hope everything is sorted out.
Yes, I solved this night but without your help it was hard . Just another point.
From the chart page,
the link of the thumbnail of the product redirect to this page
http://www.workshopdifotografia.com/product/gabriele-orlini-la-narrazione-nella-fotografia/?attribute_pa_prezzo=classichow to change that general redirect link to another page?
Thanks
Hi again,
Thank you for the update. If that product is in your cart, and if you want to click on it, you’ll be navigated to that single product again http://screencast.com/t/RHVyokwmR There is no way for redirection. Or do you want to achieve something else actually? Thanks
Qode
Yes it is, the product is in the cart and I’d like clicking on it a redirection to another page, alway the same for each product, or eventually simply do nothing, It means no any redirection… is it possibile to achieve? thanks
Hi,
If you want that all products from cart page not linking to itself pages, but to some other page,you could use this part of code:
$j('.woocommerce table.cart tbody tr td.product-thumbnail > a').attr('href', 'https://google.com');with your desired link instead of google, and paste it in Qode Options > General > Custom Code > Custom JS.
If you want to completely disable linking functions there, use this part of code
.woocommerce table.cart tbody tr td.product-thumbnail {
pointer-events: none!important;
}and paste it in Qode Options > General > Custom Code > Custom Css
Qode
your help is always precious….. Just another point:
from the shop page:
http://www.workshopdifotografia.com/shop/both the “select Option” Button and the Title (name of the product) need to link to another specific link. is it possible?
thanks
Hi again,
You can use external product type in order to set custom link for each product https://docs.woocommerce.com/document/managing-products/
Qode
hi, in this moment the thumbnail of the product cart page link to a new page… it’s ok. But I need the “name of the product” link to the same page . is it possible? Thanks
Hi again,
Such an option does not exist unfortunately, but you can contact WooCommerce support for assistance since cart functionality is purely from the plugin itself.
Qode
hi, from woocommerce support I received this code, I might be link the cart page product description to a custom page:
<?php add_filter( ‘woocommerce_order_item_permalink’, ‘my_product_link’ ); function my_product_link( $product_link ) { if ( is_cart() ) { $product_link = ‘http://www.my-site.com/another-page'; } return $product_link; }
but I don’t know where to add it. any suggestion?
thank
Hi again,
Since it is filter it probably needs to be added to functions.php file – at the end of the file.
Qode
I’ve just uploaded this site live and now I have a paralax problem with my header. I have paralax selected Quode Sliders, and 100% full width Homepage, yet the header does not move and overlaps the next section when scrolling down.
Hi there,
Please, fill your ticket on our support forum https://qode.ticksy.com and include your site URL with wp-admin access so we could take a closer look. Thanks
Qode
Hi Qode – absolutely love the theme! Ive just posted a query on Ticksy (Ticket #992429) – look forward to hearing from you. Thanks!
Hello,
Glad to hear you like Bridge. Your ticket has been assigned to our support agent who already answered. Please, check response on ticksy.
Qode
Hello, after recent chrome update bridge theme’s qode slider bugs with the row going after it. The content of the row looks over the slider. I have already update to the 10.1.1 and doesn´t work https://postimg.org/image/7xx4agtof/
Hi there,
Try to edit first row on this page and add some background color for it (white) http://screencast.com/t/cwHB5H4hBH0 That should be helpful. If you need any other assistance, please, fill your ticket on our support forum https://qode.ticksy.com/ and include your site URL with wp-admin access so our agents could help you there.
Qode
The entire bridge is working very slow loading slow updating slow
Hi,
Could you please fill your ticket on our support forum so our developers could take a closer look and try to provide you solution there. Thanks
Qode
The Layerslider is NOT loading the first time the site loads. It only appears when the site is refreshed. I promised the client a site that this theme/slider was supposed to provide and now I am stuck. Please help!!
http://2c4.487.myftpupload.com/
THIS IS WHAT KREATURA IS SAYING ON THEIR SUPPORT PAGE TO OTHERS WHO ARE EXPERIENCING THIS SAME PROBLEM:
“What version and which part of LayerSlider is included to your theme is completely up to your theme author, we do not have any control over it. Themes that include our plugin are independent from us and integrate LayerSlider to their work as they see fit.
We have checked your site and the issue is caused by a JS error in your theme files: ...wp-content/themes/bridge/js/default.min.js?ver=4.7
Several of our customers had also faced this issue with the Bridge theme. The theme authors are already aware of this problem but as we know they did not take any action so far.”
I do not feel I should have to pay for support when the theme and plugins you provide should work together!!! It is not something I am doing wrong and it IS a problem that others are having! Thanks for making right on this, guys!
Hi there,
Thank you for contacting us.
We inspected your page and as we could see there is testimonials on your homepage that is making this issue. We are currently working on fixing this issue, so we will release new update once we integrate fix for this. In the meanwhile, we could recommend to remove testimonials section from the page where you’ve inserted Layer Slider element, too.
Thanks for understanding.
Qode
I am not able to change button, font and header colors. I have tried everything!
Hello,
We located your ticket on our support forum and it has been assigned to our support agent who just answered. Please, check response on ticsy.
Qode
Hi,
I’m using a Blog Chequered model, the blog entries are displayed on a page according to a specific category and I have a fixed left menu.
However, I’d like all blog entries to be displayed in the available space on the screen to avoid scrolling down. Any help with that ?
Thank you
Hi there,
Well you could set some max height for articles to make those smaller so more of them would be visible on the same place. Please, fill your ticket on our support forum https://qode.ticksy.com and include your site URL with wp-admin access so we could take a closer look. Thanks
Qode
