189 comments found.
Hi, We are facing an issue with RevSlider, The Slider not load completely first time. Please tell me the solution.
Dear, please kindly contact with our support team on http://sitesao.com/support/ Our supporter will check details to help you. Thanks!!
When you are going to launch Watches Demo?
Thank you for this good theme, I have one issue in mega menu. I have activated mega menu now Mega menu is working but alignment of dropdown is not in center. Can you please help me in this regard. Thank you
It fixed. Thank you
I installed the theme via FTP, and neither Visual Composer nor Essential Grid is showing up when I go to Plugins, neither one is showing up. Please help!
Dear
Please kindly contact with our support team on http://sitesao.com/support Our supporter will check details to help you.
Best regards.
Hello, I am very interested in this theme, but have some pre purchase questions here:
In the header is it possible to display a short video on a loop? Can I insert a section of blog posts on the main page? Say 6 recent posts, or similar. How is this site compatible with YouTube videos, say on the home page having recent video and description? On a blog page, is it possible to have a static header/description, with the blog posts beginning below?
Thank you in advance!
Dear, with post type video in loop, the theme only display poster of video and you can play video when view details post, Thanks!
OK great. Is it possible to have a preview of the blog on the main page? Thank you
Why it’s slow loading page?
Dear, please kindly contact with our support team on http://sitesao.com/support Our supporter will check details to help you.
Best regards.
Hi. I am really interested in buying this template, but I would like to know a few things before making the purchase.
Are the colors fully customizable?
On the other hand, because of the characteristics of the product we sell, I want to use the shop part only to display products without prices so that a budget request is sent later. This is possible?
Thanks and congratulations for your great work.
Dear Jose Parra
Thanks for your interesting . Our theme can customize color header, footer and primary color. And of course you can hidden price of products if you want .
We also ready support to you if you have any question while use Luxury theme at http://sitesao.com/support/
Best reagrd!
Thanks. I go to purchase, see you in the suport of SiteSao
I didn’t receive the email to recover the password http://sitesao.com/support/. Could you please look into it?
Dear, please kindly contact with us via Profile contact We’re will check to help you.
Best regards.
Good night, none animation is working on site. Can you give an idea of the reason. Thank you.
Dear, i don’t understand your problem, please kindly give for me more details or you can contact with our support team on http://sitesao.com/support/ to help you.
Best regards.
Thank you for your answer. It happens that none of the Visual Composer animations are working. You can see this in my page http://tulevel.com/ Do you know why this could happen?
Dear, please kindly contact with our support team on http://sitesao.com/support/ Our supporter will check details problem to help you.
Best regards.
Hi, I have a problem with the Revolution Slider. When I use mobile devices like Ipad or Iphone the slider doesn’t start immediately, but I have to click on the arrow on the right to see the next slide. After that, the slider goes automatically without my touch. I want that the slider goes on without my touch. How can I do that?
Dear, please learn more RevSlider document to auto play slider on your site. Thanks!
It is correctly setted but doesn’t work.. It is only a mobile problem.
Please kindly contact with our support team on http://sitesao.com/support/ Our supporter will check details to help you.
Best regards.
Hello, in your demo there is nothing in Portfolio. Impossible to buy a theme when this part. Regards
Dear, this problem because the demo still use Essential Grid WordPress Plugin old version, now, it’s working, please check again. Thanks!
Ok dear, thank you.
But, does it work in your template ?
Yes, the theme is included Essential Grid WordPress Plugin new version. Thanks!
awesome work…. 
Thank you !
hey guys,
i’ve bought luxury theme and having troubles in importing the demos. In every demos i choose to import, it simply only loading and not imported perfectly…. Would you guys have any suggestions?
Dear, please kindly contact with our support team on http://sitesao.com/support/ Our supporter will check details to help you.
Best regards.
Solved.
Hi, I had a question before purchasing this theme. I notice that the menu when viewed on a mobile appears from the left side. I wanted to know if this was customisable so that the menu appears from the top down when toggled and not from the side? If this is possible, we will be purchasing this theme.
Thankyou!
Sorry, the theme ONLY support side for mobile menu. Thanks!
We are having an issue getting the newsletter to pop up on the homepage only and not the additional pages. How do we get this to come up?
Dear, if you want show on all page, please go to tab “General” in Theme Options page and change setting “Newsletter refresh interval” to 0.
Best regards.
Hello, I have a problem with the update . Have this already registered for support. So far, no response. Would be great if I would get an answer.
Dear, please kindly check your topic on Support forum again. Thanks!
I really like your theme. Is there any way I can place a banner on the right of the logo, where the shopping cart icon is at?
Dear, please kindly contact with our support team on http://sitesao.com/support/ Our supporter will check details to help you.
Best regards.
hi, i need to add a new tab under my product page, so it will have description and maybe another tab that says other info, currently there are only description and reviews,
Dear, in current version, the Luxury theme not support add custom tab in single product, but when use theme, you can contact with our support team to help you add custom tab, it’s very easy. You can do it with yourself, please learn more in here to add custom tab in WooCommerce single product.
Best regards.
Duplicate
i did not receive the link sir,
Sorry, please read more in https://docs.woocommerce.com/document/editing-product-data-tabs/
Best regards.
roger, it worked..thanks
I have installed the Blog theme, but it dose NOT look like your demo. I tried viewing the other blog pages and none look like your demo. I want my home page to look like your blog demo. Please help.
I had to import the Demo XML file because your import demo feature kept giving me an error. Can you at least provide a link to the blog home code.
Dear, the demo Blog .xml file included in theme package in folder ‘theme_package/DummyContent/WordPress/blog’
If you can’t import blog demo of Luxury theme, please kindly contact with our support team on http://sitesao.com/support/ to help you.
Best regards.