26721 comments found.
After the Bridge theme last updated automatically, all our bride theme websites appearance was bugged 
as you scroll down – the elements lap over the header banner, that is a big issue and I ask of you to resolve it quickly, this is very damaging to our integrity towards our clients, please do something about it.
The issue happens in this links: http://www.galiainfographics.com/
http://www.galiainfographics.co.il/
http://www.orensodesign.com/ http://www.nogamy.com/ https://www.etribez.com/Thank you,
Galia
Hi there Galia,
After latest Google Chrome update, this issue appears. We already released new update where this has been fixed as you could see from our change log http://bridge.qodeinteractive.com/change-log/ So, all you should do in order to fix this on your side, is to update Bridge theme to latest version 10.1.1. Here are instructions: https://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054/faqs/20218Qode
Hi Thank you for such a beautiful themes!!!!!!!! I’d like to use demo bridge121 “blog in grid”(type: MASONRY – DATE IN IMAGE STYLE). I’ve install all plugin and active. but pagination is not working. Chrome pop up “page no find!” when I push 2 of pagination which located bottom of Home — Front Page(index.php/blog/page/2/). other hand pagination of blogpage (index.php/blog/page/2/) is woking. Would you tell me waht should I do???
Thak you
Hi there,
Thank you very much for your kind words. Could you, please, fill your ticket on our support forum https://qode.ticksy.com and include your site URL with wp-admin access so our agents could take a closer look and assist you there. Thanks
Qode
Hi there. Please check my TICKET #995283
Thank you..
Hi there,
Your ticket has been assigned to our agent who already answered you.
Best, Qode
Replayed.. Please check again..
Thank you.
Your ticket is assigned, so our agent will get back to you as soon as possible. You are welcome.
Hi there. is this awesome theme supports 4.7 WP? if not, when you provide update? 
Hi,
Bridge support using 4.7 WordPress as you could see form our page http://screencast.com/t/PjslehYR
Qode
hi can i know how to remove the bridge logo from my qode slider ?? i tried in qode logo but can’t help … thanks
HI there,
We located your ticket on our support forum and our support agent already answered tou there. Please check response on ticksy. Thanks
Qode
I purchased Bridge a little over a year ago. I am now wanting to edit and change a few things on my website. However since I have updated my wordpress my visual composer plug in no longer works.
Does the purchase of the license for this product expire over time? Or does it continue to update with the updates to the theme?
Just trying to figure out why my visual composer no longer works.
Thanks
HI there,
Just update our theme to latest version, by following instructions from here https://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054/faqs/20218 Then update VC to latest version, here are instructions https://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054/faqs/20685 After that, just clear all the cache (browser and server) and test your VC again. Everything should be working as expected. No, your product licence is not expired, you could update and use your theme as well.
Best. Qode
hi.
I have probelm. There are links that I have not set up. It link placed black background, text box, random place in every page.
It occurred random place in page So I can’t explain the exact wrong section.
http://alecok.cafe24.comCheck our page please. Can you tell me what’s wrong?
Hi there,
We checked your site but we are not sure on what exactly do you mean? Could you, explain this further? Some screenshot would be helpful. Thanks
Qode
hi.
I have probelm. There are links that I have not set up. It link placed black background, text box, random place in every page.
It occurred random place in page So I can’t explain the exact wrong section.
http://alecok.cafe24.com Check our page please. Can you tell me what’s wrong?+++
For example, there is click cursor between the text box(blank space) in the contact page Or Show a click cursor on the Qode process (it not linked) at the home (main page). When I click the Image hover at the product page, sometimes it linked another page like home or contact.
Cursor is appear at anywhere and linked any page. please help me…
Hi again,
We only noticed issue with popup menu overlapping page content. You should be able to fix this by adding custom css code below from Qode options > General > Custom CSS field:
.popup_menu_holder_outer {
z-index: 100;
}.popup_menu_opened .popup_menu_holder_outer {
z-index: 105;
}Qode
Hello, thanks for the great theme. But I am having problems loading the portfolio items on home page in Firefox. When I load the page it shows but when I go to another page then go back to home page it does not load. My website is here:
http://transolve-global.thecreativemill.digitalAny idea why this is happening?
Hello,
We just checked navigation in all browsers and it is working fine. Since we didn’t replicate the issue, for further assistance, please, submit a ticket on our support forum https://qode.ticksy.com/ and include your site URL with wp-admin access so our agents could investigate. Thanks
Qode
I was talking about Portfolio items on homepage(slider) not navigation? I will submit a ticket with detailed explanation of error? Thanks
I just re registered for more support and tried to add a support ticket and it doesn’t work? Error says ‘Sorry, an unknown error occurred.’. Very frustrated! Please tell me how to get support for this template as your ticket system does not work.
Please give me another way to get support for this template. An email address will do fine. Your ticket system is not working!
Hello,
We are sorry for the issues with ticksy. It was due to the latest API update. Issue, should be resolved now and you should be able to submit a ticket without problems. If you continue to have problems, please try clearing browser cache and try to submit a ticket again or if you are faced with something urgent, you could reach us here support@qodeinteractive.com
Qode
I’m trying to submit a support ticket but i get a “That purchase code doesn’t seem to be valid.” message. I have 5 months of support left.
Hi,
Please, try just to visit our support forum https://qode.ticksy.com and login with your Envato account without entering purchase code. There should be nor problems.
Qode
Hi QODE.
Just wanted to say – A stunning file! Its not for the beginner, but it is a great way for a beginner to learn elemental site management and building using your Admin System and Site manager.
Building on the site using the Site Admin and Management system is addictive. At first, I thought WTF do we have here, but the more I dug into it, I simply couldn’t stop – its seriously is an AWESOME file.
If you are a beginner, and you want to give this file a go, I highly recommend it. If you import one of the demos, and learn by seeing how QODE structure each page or function, it is a great way to learn so many other WP Site Management Systems.
HI there,
Thank you very much for writing in and leaving such a nice review. We put huge effort to make Bridge suitable for all users, from beginners to advanced users.
We appreciate your honest words and we are glad to hear you are having fun using Bridge.
Qode
Hi, I have a problem with the Qode Image Slider inside the Tab widget As you can see here http://www.panter-electronic.hr/electronic/#galerija The first gallery/slide is perfectly visible, but the second one (Antenski sistemi) is not visible. The ul style width: 3px; is making problems, but I don’t know why and where’s it coming from. PS: both galleries/sliders works perfect on a mobile. Would you please be so kind to help me solve this? Thank you in advance.
Hi there,
Try to add this part of code in Qode Options > General > Custom Code > Custom Css:
.qode_image_gallery_no_space ul{
width: 100%!important;
}We hope that would be helpful.
Qode
Hi, Thank you for your replay. I did as you told me, now the gallery is visible, but both now are not full width as it was before this and the second one (Antenski sistemi) lost the lightbox effect. I’m sorry for bothering you, but I would appreciate you help. Thank you so much in advance. Dario
Hi, Dario,
The problem is that dynamic shortcodes are not made to be used in tabs sections, because of script calculations that are needed for both elements. Our support agents could take a closer look, please, fill your ticket on our support forum https://qode.ticksy.com/ and include your site URL with wp-admin access. Thanks
Qode
Thanks for the quick replay. I’m trying to submit a ticket, but the purchase code is not recognized. I bought the theme from Effectio. How do I proceed?
Hi
Please, note that Envato Market is only market where our theme is published and where it could be purchased. There are no other ways to get our themes legal.
Qode
Thank you for this information. I suppose I’ve been scammed! I’m gonna contact the seller for the refund and I’ll buy the legal licence from you asap!!! In the meantime thank you for your help.
You are welcome!
Good morning. First, let me say this is a beautiful theme. Literally the best one I’ve ever purchased.
I wanted to know if there was a way that when my video plays as the slider background on my homepage, that the sound from the video will play as well. Right now I have the video playing but no sound. Any help would be much appreciated!
Hi there,
Thank you very much for your kind words. We really appreciate it! If you are using our Qode Slider, you could achieve that with removing class “muted” from Qode Slider shortcode. Please, take a look on this screenshot http://screencast.com/t/y0kp57XA We hope you’ll solve this easily.
Qode
After I upgrade to last Bridge, but my website still don’t works normal with newest chrome 55.0.2883.87 m (64-bit)(it’s works normal with Firefox and it works fine in past a few months), you can open my website: http://www.portsip.com when you scroll the front page, the slider will be overwrite by the contents. here is the screenshot: http://www.portsip.com/downloads/temp/1.png
Hi there,
We just checked your site and it looks like everything is working well as expected http://screencast.com/t/SIFIWL12 Please, try to clear all the cache and check this again. Thanks
Qode
What is the class to set a menu item as a button?
Hi there,
You could achieve something like that with custom css. Please, reach our support team at https://qode.ticksy.com and they will help you.
Qode
that’s been sent there now.
Your ticket has been located and answered by our support agents.
Hi there,
Something strange happend here. If i scroll down the homepage the content is overlaying the header.
http://webdesign-ruimdenkers.nl/makker/Can you tell me what’s wrong?
Only in Chrome. Not in Safari and Firefox.
Hi there,
Thank you for contacting us. We recently released theme update with fix for latest Google Chrome update as you could see from our change log http://screencast.com/t/1RaUYT2rkS All you should do in order to fix this is to update our theme to latest version, here are instructions https://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054/faqs/20218Qode
Hello guys! i really like the theme but one bug i found in 2015 still not solved. VC css animation not working if Page Transition in QODE Options Enabled. i send links with video in pm
Hello,
Your email has been answered. Let’s continue conversation there so we could find solution for the case you mentioned. Thanks
Qode
Hi, is it possible to add a qode slider on the contactpage instead of the google map? I tried using the shortcode like I use to do, but then the page is not showing properly… Thanks.
Hi there,
On contact page template Qode Slider is not integrated, but it could be displayed, if you add this part of code like in screenshot in contact-page.php http://screencast.com/t/mSZ0elDLtX5
For further assistance, you could reach our support agents at https://qode.ticksy.com/
You are welcome
Qode
thank you!
You are welcome.
Hello, I would like to order this template and use a this demo – http://bridge49.qodeinteractive.com/product/handmade-wooden-chair/ ... My question is simple. Can I add multiple images (example 3-4 images per product) to product page and there will be a option to choose image (popup windows and standard left or right review images)? On your demo I see on example product always only one images per one product. That is it, why am I asking. Thank you for your quickly reply. Regards. Martin
Hi there Martin,
There is option to add Product gallery images http://screencast.com/t/76goUHPck Also, if you want to have Variable product, you could add image for each variation. If that is what you’re looking for, please, take a look in this article https://docs.woocommerce.com/document/variable-product/
Best, Qode
Hi, is it possible to use two different navigation menu’s? I have a website with a member login and want a different menu after the login.
Hi there,
Thank you for taking interest in Bridge. There is no option in our theme to choose different menu per page. If you need just to hide that menu item for login for example, after logging in, it could be done with some custom coding.
Qode
Hi, I’m using the bridge old version with my website, now it’s has some problem with newest chrome, I would like to upgrade to newest Bridge, please tell me the steps(I need to reverse my currently contents, pages and settings.)
Thanks
Hi there,
To update our theme to latest version, just follow step by step instructions from here https://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054/faqs/20218 You are welcome.
Qode
