39312 comments found.
[Menu Question] When placing a menu in the sidebar. It shows all the menu items, including the ones from the dropdowns. Is there a way to have it where it only shows the top level items, and the drop down is only shown for the page you are on, if it has dropdowns? The way it is now, showing all menu items, is making it too long in the side bar if you have menu with multiple dropdowns.
Hello @Artcny
That is how the custom menu widget works actually, the functionality you are looking to achieve will require some additional JS customization for you.
If you need any further assistance with it, please do open a new ticket and we will get back to you as soon as possible.
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Ammar
Thanks I think I found a way to use the side nav option that will do the trick. However, is there a way to have a side navigation template page also be 100% width?
Hello!
I’m glad to hear that will work well for you.
The side navigation layout is its own template, so it’s not possible to use the 100% width template there, unfortunately.
That being said, we’re always taking design and feature feedback from our users. You can let us know if you have any ideas by sending your email to > support@theme-fusion.com with “Avada Suggestion” in the title so that it can be reviewed.
Thank you!
-Weston
Hello,
I would like to know how to use the plugin – UberMenu – WordPress Mega Menu Plugin with Avada.
I have used in the past but I am not sure how to do it with Avada 5.0.6.
Do you have a link or video to share with me?
Many thanks
Craig
Hello,
This is actually something that you would want to contact the plugin author about. Note, they do have a section in their documentation for theme integration > http://bit.ly/2hZvqDK
You can contact their support here > http://bit.ly/2iR2jai
I hope this helps!
-Weston
Hi there. I’ve searched for comments about using this with a Multisite install, and I’m finding mixed responses. I have a WordPress Multisite setup with about 3500 users (public education teachers for our school district), with the subdirectory method for each blog. If I want to use this theme for each blog, would the regular license be sufficient, or would I need to purchase 3500 licenses?
Hi there
According to Envato’s licensing terms and conditions -> http://bit.ly/2bdBDwp – you would need a license per domain install of the theme. There is no multisite license that would cover this, and the licensing itself is per domain install, hat is main domain or sub domain.
This is also a fairly unique case in terms of user setup and licensing requirements and I think that it would require Envato to figure out a solution in terms of a possible bulk discount. Let me suggest that you send your requirements to info@theme-fusion.com and mark it ATT: Luke – from that point we can work with you and Envato to see feasible solutions may be possible
Thank you, MB
Hi, is there a reason why the Fusion Slider isn’t responsive?
I haven’t used that before but trying one of the demos where the content below scrolls over it, I kind of like it. However I notice it doesn’t scale properly on mobile which reduces it’s usefulness as the images I would have used are basically cut off on the right and it really hasn’t scaled the rest of it properly.
I just checked the demos on your site like Modern Shop and Photography which use Fusion and the same thing occurs. Is this a limitation of that slider?
Hello @Shaolin2
That is actually not a limitation on slider end but basically how the background images (Fusion Slides have BG images) work, the images are set to cover position so they will try and cover the entire area of your device size with keeping the aspect ratio of image true, this results into some clipping / cropping on different devices depending on the aspect ratio of image as well as the device resolution.
However we have also ship Revolution Slider with our theme that has advanced options for custom grids on mobile that you can use to create a slider as per your requirement.
Hope that was helpful, if you need any further assistance please do open a ticket and we will love to assist you with it.
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Thanks
Ammar
Hi Ammar,
Nah, I’m familiar with Revolution slider (have it on many sites) and while I like it the effect of the Fusion slider which allows the page content below to slide over it, is what intrigues me. I haven’t figured out a way to get that to happen without that slider so I’m determined to use it!
I think I will just have to move my fella a bit more left so he doesn’t get cut off (the current Resume slider background image I replace with my artist client, and one of his painting behind him. He was in the same position on the right as your young man. Now I know he’s gonna get cut off on mobile, I’ll just move him in a bit. 
Curiously enough that slide does scale perfectly on one viewing size only – landscape 640px. Admittedly I’m on the wamp server and using the Responsive simulator on Firefox but that resolution did a perfect scale whereas non of the others did. Whether it would do that on a real mobile I don’t know. 
Hello @Shaolin2
One other thing you can do actually is use media query for mobile resolution and then move the background image position as per your own requirement making the part (important) one appear on mobiles. If you need precise assistance with it you are welcome to open a new ticket and we will be glad to assist.
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Thanks
Ammar
Hi I’m just about ready to buy this theme.. just had a couple of questions. Does the fusion builder have a front end editor? How can I check to see if avada will work on my server? Thanks
Hello @kktspine.
we do not have a front end editor yet but our Fusion Builder is Amazing and really easy to use, you can see a glimpse of Fusion Builder here : https://avada.theme-fusion.com/fusion-builder-2/
Avada actually works on all the servers as far as your server meets these requirements : https://theme-fusion.com/avada-doc/getting-started/requirements-for-avada/
I myself is on shared hosting by bluehost and Avada works like a charm for me and a lot of our customers,
We will be delighted for you to be a part of this Amazing community!
Thanks
Ammar
hello first of all great features and great product i want to purchase this product but has following questions can we add or update contents of site in admin panel
Hello @Techshree.
Thank you so much for liking our product and YES you can change anything you want using our wide set of Theme Options as well as our Amazing Fusion Builder.
That you can learn all about here : https://avada.theme-fusion.com/fusion-builder-2/
To get you started you can go ahead and take a look at this Quick Start Guide we have here : https://theme-fusion.com/avada-doc/getting-started/guided-tour/ Also we have a very detailed and complete documentation on each and every feature and option our theme have here : https://theme-fusion.com/support/documentation/avada-documentation/
If you want to kick start your project you can actually import any of our demos you see at our demo preview page with just 1 click and all you need to do is make edits as per your own requirement to the demo and your website will be up, you can check all our demo items here : https://theme-fusion.com/avada-doc/demo-content-info/avada-demos/
Other than that we have an Awesome and friendly technical support department that is ready to help you out on anything that you need assistance with.
We are looking forward to welcome you in this Amazing community
If you have already purchased Avada, please signup at our Support Center to use our ticket system and other detailed support resources.
Thanks.
Ammar
Hello, is it possible to make a carousel with recent posts (3 per line – 6 in total) and testimonials (3 per line – 6 in total). I din’t see this possibiliy in yours shortcodes … Thank’s
Hello @SixPixels.
You will have to use different instances of the shortcodes in this case, or you can simply use revolution slider to create an advanced carousel type slider using any custom post type.
We will be delighted to welcome you in this Amazing Community!
Thanks
Ammar
help. completey confused with background container and background image…
Hello @Sheepsteruk
We will need to see how you are setting them up inside your editor, its not possible to let you know why they are not aligned without taking a look at it, can you please create a support ticket with your complete info so one of our support rep can look into this for you.
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Thanks
Ammar
Hi Ammar, All three background containers are identical. So I cannot understand why the middle container on a tablet looks out of sync http://www.screencast.com/t/hJsdjzcOh https://sendwork.com http://screencast.com/t/kBshsfqsnaL
Hello,
If you check the mobile App, you’ll see similar behavior on a landscape view tablet. Mobile App Demo: http://bit.ly/2dPqRNl
Note this uses the parallax effect, so be sure you have this enabled for mobile in the container element’s settings > http://prnt.sc/dsd1wx
For one on one assistance, kindly create a ticket in our support center.
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Thank you!
-Weston
enabling for mobile in the container made it even worse 
Hello @Sheepsteruk.
That should work without any issues, but as i said we can not troubleshoot it without looking at the page editor, please do open a ticket and we will be glad to assist you with it
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Thanks
Ammar
Is there a shop page for the GYM demo?
Hello @Spitgray3
There isn’t any right now but you can include WooCommerce with any of our demo to make it shop compatible, for more info on this please read this article : https://theme-fusion.com/avada-doc/special-features/install-setup-woocommerce/
If you need any further assistance, please do not hesitate to open a new ticket and we will love to assist you with the issues you have.
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Thanks
Ammar
[ product_page id=”xxx”] shortcode doesn’t work if you are using fusion builder, variations doesn’t appear
Hello,
I tested the WooCommerce [product_page] shortcode with a variable product on Avada 5.0.6 and it doesn’t appear to have any trouble / conflict caused by the Fusion Builder.
This may be due to a separate issue on your site. If you would like one on one assistance with that, please sign up at our support center and submit a new ticket. Be sure to include all the details you have about the issue, your site URL and version of Avada.
For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Support
If you have more specific information about this and feel it may be a bug in Avada, you can send us more details here > support@theme-fusion.com
Thank you!
-Weston
Congratulation for creating so much success !!! Very Inspiring !!!
Thank you very much!
-ThemeFusion Team
Just install the Agency demo files, however my home slider is half the size. How can I make the home slider look like your demo where its covers the entire page. ? I like that full look. Right now mine only showing half the size.
Hello,
Your slider likely isn’t set to Full Screen. You can enable that in the Slider settings > http://prntscr.com/ds13r2
More info on the Fusion Slider options can be found here > http://bit.ly/1XpTr6F\
If you would like one on one assistance with that, please sign up at our support center and submit a new ticket. Be sure to include all the details you have about the issue, your site URL and version of Avada.
For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Support
Thank you, we look forward to helping you!
-Weston
Hi! is avada compatible with BuddyPress?
Hello,
Yes, Avada is compatible with BuddyPress and should work without issue for you.
If you have further questions, feel free to contact us through our support center.
Click Here To Create An Account & Get Support
Thank you!
-Weston
thank you!
You’re most welcome
Thanks for choosing Avada and being an Awesome customer!
Ammar
One more quick question: Is there a way or a place where we can see the image sizes that are better to be used with the theme’s templates, so everything looks as it should?
Hello,
We do have an image size guide that can help you with determining what image size is in use in a specific layout you like and also some information on factors that should affect the image size you choose.
You can find that here > http://bit.ly/1RRn6lS
Thank you!
-Weston
Real Customer Reviews From The Past Few Days!
We love our customers and our customers love us. These amazing 5-Star reviews are fresh from today!
You guys are asking if we have ideas for new Avada demos … well, I do have one idea … there is one very important industry out there, that is often forgotten, and that is TRANSPORTATION INDUSTRY … so, it would be great if you guys could create one TRUCKING RELATED Avada demo, that would be suitable for trucking companies, and maybe also one demo for truck load brokers …
Take care guys and keep up the good work. Avada is still the one and only … #1
Mike
Hey Mike!
Always a pleasure to speak to a long time Avada user
Thank you for the demo idea, I’ve added it to our list. I agree, it would make a nice demo for sure, we have about 12-15 that will be released in the next few updates, and I’ll try to get this one made after those are out.
Thanks again, hope you had an awesome holiday!
Cheers! Luke
Hi Guys, Quick question: In the Health Demo, what are you using to create the sidebars on the department pages?
Hello!
Those appear to be sidebars, but are simply columns Just an additional creative way to lay out the page. So for example, the left side is a 2/3 col, right side is a 1/3 column.
Also, you can import the full demo on the Avada Welcome screen or just the single demo page through the Fusion Builder Library to check it out in detail.
If you have further questions or need assistance with anything, signup at our support center and submit a new ticket. Our support experts will gladly help!
Click Here To Create An Account & Get Avada Support
If you have bought Avada before September 1st 2015, then we (ThemeFusion) will Grandfather you in for free support Just go to our site and submit a ticket and it should go through. Read more about it here: https://theme-fusion.com/avada-doc/getting-started/grandfathered-support/
Thank you!
Thanks guys, that was quick!
Not a problem!
i’m not able to create any kind of content, i get the error: Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ’’ not found or invalid function name in /home/ugocabua/public_html/wp-includes/class-wp-hook.php on line 298
if i disable the “fusion builder” plugin i can create contents but obviously it’s not a solution since i can’t see the content editor properly
Hello,
I checked your support account and see that you’ve created a support ticket for this and have also received a reply with some information on the problem. In a nutshell, this has to do with your PHP version as well as some server settings through your hosting provider. We’ve been in contact with the host and this is getting sorted out on their end.
Kindly check your email for our reply to your ticket and if you have any questions / comments, you can send a direct reply to that message and your support ticket will be updated on our end.
Thank you!
-Weston
Hi Weston
sorry, but I’m not get email replied on my address “ucabua@hotmail.it”
I not see the message staff replied on my themefusion profile
Thanks
Hello @Jugh80
This is the email address set in our system for you “ucabua@hotmail.com” However i have sent the reply on other email address as well now for you, please check it out and let me know.
Thanks
Ammar
ok Ammar this is the reply: Rochester Oliveira , Closed Hello
Thanks for getting in touch with us. My name is Rochester and I’ll be your assigned support rep.
We are not able to replicate this issue on our installation and will need your login information to assist. Please provide us with your WP and FTP login information so we can investigate this for you.
Thanks for choosing Avada!
but I dont see the resolution error
thanks
ok ok I see the message replace now on themefusion profile.
thanks Ammar
You are welcome.
Always!
Hi, I’ve just updated my local wamp installation with the new 5 prior to live installation. Went better than I thought (only had one area on the home page become distorted but eventually sorted that. The new Fusion builder takes a while to get used to but I suspect I’ll end up liking it.
I have the Fusion Builder switched off on the old version on live site and I see I can still do that, so yay! However the new version puts a tiny mice button in the editor box for the Fusion Builder which I definitely don’t want the client messing around with (don’t mind the shortcode one, but not the builder access button). I can’t see an option to remove that button in the Theme Options – am I missing something? If there isn’t an option will you be including it in the next version?
As I won’t upgrade the live version till I’ve removed that button then I’m currently looking to see if I can do it manually (CSS doesn’t work) or find a plugin to remove select buttons. I really hope the option is already in the Theme somewhere I have just overlooked or you’ll add it into the next upgrade if it’s not currently there.
Hello,
We’re happy the update went smoothly for you!
If you want to remove / disable the Fusion Builder from your site, you can go to WP Admin > Fusion Builder > Settings; Then clear the checkboxes for each post type > http://prntscr.com/drx568
That will leave only the shortcode generator in the toolbar.
I hope this helps!
-Weston
Hi, thanks for that.
Unfortunately they are already deselected but the button is still there (Element Builder). Thought it might have been because the page was built with Fusion Builder, but I opened new pages/posts and it still showed up there. Simply too risky to allow a client to play around with that button!
Hi, I’m going to try this to remove it: https://en-gb.wordpress.org/plugins/tinymce-advanced/ . As others may need to remove it too if they build for clients who have a habit of messing with things I’ll let you know if it works ok…
Hello @shaolin2,
Hmm, that should remove the Fusion Builder button. Perhaps you have a different builder plugin installed as well? The Avada Fusion Builder button looks like this > http://prntscr.com/ds0xz1
With it disabled in default Avada, it will look like this > http://prntscr.com/ds0yfe
If a builder button is still there after you’ve checked your plugins, we would be happy to check on this for you.
If you would like one on one assistance with that, please sign up at our support center and submit a new ticket. Be sure to include all the details you have about the issue, your site URL and version of Avada.
For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Support
Thank you!
-Weston
Hiya
No I don’t mean that button – that one has disappeared fine. I mean the button on the top row of the editor box called “Fusion Builder Element Generator”. That’s the one that needs to be gotten rid of.
The tinymce plugin I just downloaded was useless, it only seems to recognise the normal Wordpress mce buttons. I really would consider adding some option to the next upgrade to get rid of that button. There is no point in getting rid of the Fusion Builder unless it’s a site built for a client, but then leaving that button there which brings up the elemnt builder for any curious client makes removing the main thing pointless because it is still accessible. (No point in removing any part of the Fusion builders if it was one’s own site)
Speaking of the next upgrade – is there any chance of increasing the size of the pagination – or even better having infinite scroll? My client is a wholesaler and may have 300+ products in a category. The Theme Options only allow products on a page to go up to 50 as I tried to change it to 200 and it’s left to the viewer to change it to max of 150 from the dropdown, I want to avoid adding some kind of infinite scroll plugin if I can, as I’d prefer things like that to be built in. Too many plugins slow things down imo.
Okay, re the tinymce button, for anyone else who needs to know, I removed the 2 lines of code from the plugin fusion-builder.php (lines 177&178) and that did the trick. Just have to remember now to continue doing that with each upgrade unless it becomes an option in the theme.
Hello @Shaolin2
The Fusion Shortcode generation is for people who do not want to use our Fusion Builder but it appears you don’t want to use any of them, in that case the customization is definitely required and i am glad that you have worked this out.
If you need any further assistance please do open a new ticket and we will get back to you as soon as possible.
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Thanks
Ammar
Hiya
Oh I DO use the Fusion Builder!
I used to be quite sniffy about site builders, prefering to manually write the html or shortcodes. I was pushed for time when I was building this site so decided to give yours a whirl. It’s actually pretty good, and a real time saver so I’ll likely use it again if I buy the theme for another client – which I probably will.
So it isn’t that I don’t use the Fusion stuff, it’s just that when I have built the site for a client I don’t want them screwing up the design. Leaving the Generator button there allows curious people to click buttons to ‘see what they do’ and before you know it they’ve messed the site up. Yeah, had that happen a time or two when the opportunity was left for a client or his employee to “explore” any theme options or shortcodes.
I use Adminimize in the backend now so all of the options/settings are inaccessible to them. Should I have need to change something that requires more than manual insertion of text/code then I can easily switch the Fusion Builder back on then switch it back off when I’m done.
Now that I can get rid of that infernal button, I’ll be looking at this theme for another client (currently pondering adapting the Resume theme for an artist. Love the way you have done that and it might very well work for what I want. I’ll install that on the wamp server and see if it’ll do. If it does I’ll get a license for him too.
I’m slowly getting to grips with v5 and I’m liking what I see. I have a ton of themes bought from here and very few actually got used in the end. Yours however has great potential to be used for various clients and I certainly recommend to anyone reading this.
Now, if only you had a better grid system and dropped the pagination limitations then it would be the perfect theme. Hopefully we’ll see those things in a future upgrade. I’m currently having to use Essential Grid from CodeCanyon for the product categories as the Avada one just doesn’t do it, which is a great pity.
Hello There.
Woah! What an awesome and real feedback you have provided us here, i loved reading the whole thing and agree with the limitations you have when a content is already created with VC. I am happy that you liked our demos and we are going to release a lot more in future updates.
For any suggestions / feedbacks that you have in your mind, we welcome them all and that is why we are so good because of our customers showing us what they want and how they want it, i will really appreciate if you can please send us your feature request to support@theme-fusion.com please.
Thank you so much for using Avada and being an Amazing Customer
Ammar
Hi Ammar.
Yes, I’ll definitely go give some feedback and suggestions to you guys. I may even register as a beta tester in the Summer when I should have more time. Heh I’m an old woman so got plenty time on my hands when not working.
I’m most mad about the fact that I only discovered the theme a few months ago. It’s apparently the #1 seller so how on earth did I miss it? I bought one very similar (one letter, you know which one I mean) and while I liked it I never actually used it because there was always something that didn’t give me the look I was after. This one did, and frankly it’s the nicest and prettiest site I have so far built (really!). Now I’m thinking of how it could be used for other clients. (A demo for a newspaper/magazine would be a good idea!). Having one theme that one learns inside out and could be adapted to any type of business, is a very valuable tool for those who build sites for others.
The most exciting thing is having the Builder standalone. I use Dynamik-Genesis site builder for some sites (it’s a framework rather than a theme, and not the same kind of builder as this) and while that is great for complex sites, the themes that come with it are dated. The possibility of using the Fusion Builder to give them some modern ‘oomph’ when upgraded is awesome. I assume the builder will be licensed on it’s own at some point? Doesn’t really matter though, if I had to buy the cllient a license for the theme but could just use the builder without it. I do use a similar plugin from here on those sites, but yours is better. Could even be used on one of Wordpress default themes the Twenty-whatevers to turn them into something special I think.
(If the 2 builder plugins currently work without the theme I might play around on the wamp server with various themes to check the possibilties for when needed.)
I think I’m going to have a real read through the online documentation and training vids to make sure I don’t miss any cool features. I don’t normally read instructs I just wing it, so I think I miss a lot of what this theme is capable of.
Darn, it won’t let me edit. Just wanted to say if the Fusion Builder is not yet truly standalone (ie capable of working with other themes and not just Avada) then I hope this happens very soon.
Hello @Shaolin2
What if i tell you we are already working on making the Fusion Builder a stand alone plugin to be used with any WordPress theme you want?
Not only that, there will be some more add ons for the Fusion Builder too which will be introduced soon, in short the best is yet to come for Avada and Fusion Builder and we are very happy to have a customer like you in our midst
Thanks for being an Awesome Customer
Ammar
Hi,
After editing and saving an existing box with links on the homepage of my site https://www.wesparen.nl/ makes the used font (Montserrat) disappear.
An example can be found here: https://www.evernote.com/l/AAQJaC1Hp9VAJpjVna6XxZg8wgxHTMoX0rg
What causes this? And how can I get things to appear (with the Montserrat font) the way it should?
Thanks on beforehand.
Cheers, Marc
Hello @htusco.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you.
Click Here To Create An Account & Get Avada Support
Thanks
Ammar
