Hi there,

Thank you for your interest in our theme!

Unfortunately we are not allowed to include the stock photos due licensing/copyrights. A summary of the photos we used in our theme demo can be found here.

If you have any questions, feel free to ask.

Hi there,

Thank you for your interest in our theme! The page builder we used is SiteOrigin pagebuilder.

If you have any questions feel free to ask

Thanks

I like the desktop version alot but in the mobile version i do not like the amount of space the grey info bar takes above the menu and the slider ( grey area with text and small image ) Is this possible to exclude for mobile or change?

Hi,

You’re welcome.

The topbar can be turned off for mobile screens with a setting in the theme customizer.

Seems to be a bug, Adding testimonials in existing testimonials widget doesn´t work but if you create a new page and then add a new testimonials widget everythings works perfect. Adding new testimonials widget in an old page doesn´t work.

Hi there,

Thank you for the compliment!

Can you try to remove the testimonial widget, save the page and add the widget again to the page builder?

If that doesn’t work please refer this to our support desk at http://qreativethemes.ticksy.com and I will take a look.

Thank you.

Hi there,

Please see this screenshot how to change those texts: https://qreativethemes.ticksy.com/article/5872/

Hi there,

Please refer this to our support desk at http://qreativethemes.ticksy.com and our support will be happy to help you!

Thank you.

Hi Mandy,

Thank you for your interest in the theme!

Do you mean the shop categories in a grid; like this: http://demos.qreativethemes.com/thelandscaper/product-category/accessories/ ?

Also you can display the shop categories on every page with the default WooCommerce shortcode.

If you have any questions, feel free to ask

Exactly like that. So it’s possible for the categories to be in grid format?

Yes that’s possible. A 3×3 grid need a little bit of CSS to change the width of the current grid but our support will be happy to help you with that.

Hi there,

Thank you for your interest in the theme! If you want you can list your questions in this comment section or send us a mail from our profile page: https://themeforest.net/user/qreativethemes

Hi michymak,

I answered your ticket on our support desk.

Hi there,

I answered your ticket on our support desk.

Hi there,

Great to hear you are satisfied with the theme!

Please make sure you’ve updated the theme to the latest version (1.3). Then you can change the header type via Appearance > Customize > Theme Options > Header

Hi… tanks for your fast answer… and indeed my theme is not updated … but when I go to access panel, does not appear the option to upgrade … how can I get the current version of the theme??

Hi there,

You’re welcome!

We wrote an article that describe step by step how to update the theme. Please see this link: https://qreativethemes.ticksy.com/article/9022/ for more information.

If you have any questions feel free to ask on our support desk at http://qreativethemes.ticksy.com

Thank you!

On the homepage the grid ‘Gallery Homepage’ is used

Thanks so much!

You’re welcome

Hi there,

I answered your ticket on our support desk

Hi there,

Thank you for your interest in the theme!

The table on the prices page is made with a simple shortcode. You can have as many rows and columns as you need. The table only allows plain texts. If you need some more advanced tables you can install a plugin, most of them are compatible with the theme.

If you have any questions feel free to ask

Hi,

Please click ‘Submit a Ticket’ and select ‘The Landscaper. Then the easiest option is to use your Envato Login (click the ‘Verify purchase with Envato’ button) or else you need to fill in the purchase code of the theme. See this screenshot: https://cl.ly/1s2w1F3a200q

I cant select anything the screen is blank other than the message

Hmm.. that’s strange. Then please use the contact form on our profile: http://themeforest.net/user/qreativethemes#contact at the right side of the page.

Thank you

Hi there,

I answered your ticket on our support desk

Hi there,

Please refer this to our support desk at http://qreativethemes.ticksy.com and support will take look.

Thank you

Hi!

By default custom Google Maps widget doesn’t have an option for multiple locations. But this plugin: https://wordpress.org/plugins/so-widgets-bundle/ (from the creators of the page builder) has a Google Maps widget that allows you to add multiple locations.

If you have any questions feel free to ask.

Hi there,

The slider is build with the Bootstrap carousel, unfortunately by default the carousel does not offer a parallax option.

If you want to have more options/settings for the slider we recommend the Revolution or Layer Slider. A good free alternative is Crelly Slider (https://wordpress.org/plugins/crelly-slider/).

If you have any questions feel free to ask.

Thanks guys, well actually I’m not using the slider, maybe I should make a full width row with a background image. Is there a way to do that with the parallax effect?

Hi,

You’re welcome.

Yes that’s possible with the page builder. If you add a row, edit the row, and set the row layout to full width (in the Layout panel). Then add your background image and set the background display to Parallax (in the Design panel).

Hi there,

In the Navigation panel of the theme customizer you can set the ‘Navigation Left Part Background Color’ to the main navigation color so the angle will remove. If you don’t see this setting in the panel please update the theme to the latest version.

Please note that your support time is expired (https://goo.gl/yNuQG0). If you need more help please extend it and we’re happy to help you.

Thank you.

Thanks! I missed that. How do I hide the bullets in between each nav?

You’re welcome.

This requires some custom CSS.

According to ThemeForest your support has expired. If you need more support you’ll have to buy a support license that can be purchases here: https://themeforest.net/item/the-landscaper-lawn-landscaping-wp-theme/13460357

Unfortunately these rules are set by ThemeForest (on September 1st, 2015) and we as authors, has to follow them to respect the Envato policy and customers who purchased the extended support license.

Thank you for your understanding.

Hi there,

Unfortunately we see that your support time is expired. If you need more support please extend your support time and we’re happy to help you with it (if the ‘other theme’ is a theme developed by us).

You can read more about item support here: https://goo.gl/BIjwMR

I’d like to know if you can help me do it on another theme that uses slider revolution. Can you answer that question before I pay for another support ?

Hi,

We can help you with is if the theme is build by us. If it is another theme from this marketplace created by another author we can’t provide any support for it, I’m sorry.