1798 comments found.
What is the best way to streamline the reservation/booking process with woocomcerece. I do not see any documentation on that. Your help is greatly apprecited.
Happy to help. have you seen this article? https://themovation.ticksy.com/article/7985/
There are also some helpful links at the bottom of that article as well 
do you provide coming soon page ?
Hello, thanks for asking. We do not at this time, but we may soon. We usually recommend wp maintenance mode, it works well. https://en-ca.wordpress.org/plugins/wp-maintenance-mode/
How ca n i change the text color of header text (titel) of a slider?
As for n ow I did hide thge titel and put this text in the body textas whgere it the titel and than give it the color than I want. Is there a better way?
You can adjust typography under WP Dash / Appearance / Theme Options / Typography.
You can also adjust colors under WP Dash / Appearance / Theme Options / Colors / You can use also use custom css to target specific elements.
Custom CSS can be added under Dashboard / Appearance / Theme Options / Custom CSS
When a adjust colors under WP Dash / Appearance / Theme Options / Colors, nothing is change. And yes, I save it an d refresh the page. Why can i change it this way.
Can you create a ticket and then one of us can help you. The slider header style might be overriding your customization. If you create a ticket and provide us with a link we can take a closer look for you. Cheers!
Hi! A few questions.
Will your WP booking system be able to sync with e.g. other OTAs’ or booking.com calendar?
We are also considering using a third party channel manager system with their own “thebookingbotton” booking system. Would we be able to deactivate your WP booking system and just use your theme?
Do you have any experience of a third party bookingbotton system installed into your wordpress theme? Is it possible?
Thank you for your answers in advance!
Hello, thanks for your interest. The syncing is one way at this time. The WP Booking System plugin bundled provides a ICS / iCal link that you can pull into your external calendar or booking system.
yes you can deactivate the bundled booking system, it’s optional.
Yup, all booking systems should be fine. Cheers!
How can I make my rooms only show in 2 columns? video explanation: http://youtu.be/ts3qHmEpxYk?hd=1
Ask and you shall receive. https://themovation.ticksy.com/article/5337/
Lots more here too: https://themovation.ticksy.com/articles/10115
Happy to assist.
awsome ! one last thing…how would I add a bit of padding in between the two room boxes?
problem with importing widget .wie, everytime is writen: You must upload a .wie file generated by this plugin.
Hello, thanks for letting us know. This is a new issue and we are waiting for WP 4.7.2 to be released. Here is a workaround.
https://themovation.ticksy.com/article/9656/Let us know if you have any questions
And again I checked the help files but still cannot connect a page to a menu. how can Ido that? I spend so much time whit this theme! Is it because a am new at WP?
Hello, thanks for posting your question. Adding menus is done through WordPress core. I’ll share a link for you. https://codex.wordpress.org/WordPress_Menu_User_Guide
Let us know if you have any questions
Are you not using a logo? If no, try adding this to your css
#logo {
display: none;
}
I used thus one: #logo {visibility:hidden} But you’re code did it! So happy! Now i am still struggeling whit the menu. It goos to a page but the page is not there, although the page is publiced? What wrong?
I see that, it looks like URL is generating a 404. Do you have any other plugins installed other than the ones recommended? https://themovation.ticksy.com/article/7280/
The theme won’t be doing anything funny with the permalinks. Usually this is a hosting issue. Try going to WP Dash / Settings / Permalnks (don’t make any changes, just click save). Then try the links again. If that fails, then you might need to contact your host. You can also deactivate the theme and try the default twenty – fifteen theme to see if the issue is still there.
Cheers.
I did go to: WP Dash / Settings / Permalnks. And i saw that the generel setting where not put on standaard. Unlike you told me to not change that i did changed it and put it back to standaard. I might have changed it sometime before. I try a lot and see what happend. This time it was not a good ques. But, put it back to stanaard setting WORKED! So thank you again very much
yay! Nice work. Cheers!
I am still confused by the names of the pagelink get when i klik on the menu. now it is like page ID and then a number. I looked in the (https://codex.wordpress.org/WordPress_Menu_User_Guide#Adding_Items_to_a_Menu) but Mamma Mia! This in complecated!. I am familiar whit DW where the links are just what they are. If I change the Permalinks whit something else then Standard, then the links in the menu are not working anymore.
This could be a hosting issue. Some hosts don’t support nice URL’s by default, you have to ask them to turn them on. Can you create a ticket for us and then we can take a closer look? https://themovation.ticksy.com/ Happy to help.
How can I do for remove all days that are passed from calendar and I’d like to doesn’t show or make it ineligible?
Thanks
The dates past should not be selectable but if you wanted to hide you could try to add a status in that calendar legend and shade it white or black, then mark those days off. The only thing is that this will have to be done manually. Can you confirm that your dates past are not selectable?
I’ll try and yes I can confirm that past dates are not selectable. Another question, I’ve installed WPML but I can not select any page at all, why? See this screen, http://i.imgur.com/Yv3U0g4.png thanks
Hello, sorry I can’t see that image but we do have some great articles on how to setup WPML. https://themovation.ticksy.com/article/8005/
I went to the website today and the home page is completely corrupted. I updated to the latest version of the theme yesterday. On turning off plugins I can see the problem is the master slider which was out dated. I downloaded the master slider zip file and extracted and uploaded via ftp after deleting the old plugin but when I activate it it shuts me out of the dashboard and gives a 500 error. Please, can you advise?
I found the problem has been caused by updating to the newest theme, reverted back to the last version to access the site again but can’t get the old version of master slider or the latest version to work on the site and the home page is completely broken without it please can you advise?
Thank you for letting us know. That’s unusual, the theme has been updated but it should work well. The 500 error is generic, do you have any log files or more descriptive error reporting?
Have you tried installing the newest version of Master Slider using the old version of the theme?
Yes it just logs out of wp admin and everything. I have just tried the free version of master slider responsive touch plugin, which didn’t break anything and I could see the files I had set up before but didn’t actually work on the front end. So I’m currently trying the pro version and will let you know if that works. Really appreciate the help thank you.
The pro version we ship with should e 3.1.1 Cheers
master slider responsive touch plugin breaks it too, I’ve already downloaded the latest one as part of the theme earlier that and the original one break the site and kick me out of the wp admin. I had to pay for the responsive touch plugin to test it. The whole websites ruined and it’s supposed to be taking bookings.
Hello, sorry that you are having issues. This is very unusual, there must be something else happening here. Can you please create a ticket here https://themovation.ticksy.com/ and provide us with more information. You may have a plugin conflict. You can also contact your web host and ask them to provide you with more detailed error logging. Happy to help.
I’ve just realised my support has run out. Could you please tell me if updating to the latest php 7 could be causing conflicts with anything as I did that as well as update the theme and master slider to eliminate any javascript issues as I had an error warning when adding Stripe extension to Woocommerce.
I’ve just downgraded the php from 7.1 to 5.4 and all working again. I did a search for any issues and Woocommerce and Wordfence Security don’t work above PHP 5.4. Very annoying because I’d like the latest version but thought you might want to know for future reference.
Thank you so much for your help!
Yes and Master slider even at the latest version had issues withPHP 7.1 as that just shut me out of wp admin.
Wow. Thanks for letting us know. We will do some testing as PHP 7 is a year old now. Cheers.
I was wrong in the 1st post it was 7.1 when checked and tested downgrading. I had my head in the issue so long all day I think I’d forgotten I’d done that until I took a break for 10 mins and tried to retrace my steps!
So you can confirm that Master Slider and Woo do not work with PHP 7.1?
There were other things to be fair because all the widgets and I can’t think of the name of all the recommended widgets you use but the whole of the home page including styling menus everything disappeared. I only found a confirmed article about Woocommerce and Wordpress but it knocked out functionality in everything on the home page, feature heavy. Some of those same features like the showcase worked on internal pages but not the home page post php update.
So some plugin that features only on the home page knocks out every other home page feature on update to php 7.1 if that was isolated it may work.
recommended plugins not widgets
Thank you. We will do some testing as well.
Hello, I have the same problem as Brightwire one day ago. Hi, I’m having trouble importing the widget file (Bellevue-demo-widget-content.wie). I browse to the file but when I hit import, I’m getting this error message: “You must upload a .wie file generated by this plugin.”. I noticed that the .wie file is only 1kb. Maybe it did not download correctly? Please let me know how to get the widgets imported, considering this issue. Thanks!
Happy to help. Please see this article. https://themovation.ticksy.com/article/9656/
It’s something we are monitoring, but since there is a workaround the plugin author is waiting on WordPress to update to 4.7.2.
Please let us know if you have any questions.
First. Il tried for some time to narrow the space between the top and the primary navigation. How can i do that. Second I .like to have a nice big picture behind this menu like the example here: http://demo.themovation.com/bellevue/chalet/ Until now a cannot find how. Can you help me out.
Hello and thanks for the question. The space between the menu and the top of the page is under theme options / General / Navigation Top Margin . That will allow you to add spacing.
RE: Slider b/g – Chalet uses a Slider at the very top of the page. You can add this under WP Dash / Bellevue / Slider / Edit the slider you wish and then look for the background options. It looks like this: https://cl.ly/3c3b1T1V3R3x
Thank you. I did set the Top Navigation Margin allready at zero. but there is still to much space. does not look nice. What can i do? I the logo in the way? A deleted the logo but notting changed. A managed already to put a picture behind the slider. Slowly my site is going to look less messy. I found it in the helkpfiles, wich a allways look first.
Hello, thank you for the follow up. So, were you able to resolve this issue? If not, can you send us a link? Happy to help
can we add other woo commerce plugins for payment gateway as i need payumoney india
Yes Thank you for your interest. You can add and use any payment gateway that works with WooCommerce. Let us know if you have any questions.
Hi I have some problems with the Thumbnail Slider, it doesn’t showing the images that come with demo or the images that I added. I tried all the options and customize every thing but it didn’t work. Can you help me please??
Hello! Happy to help. The images that are included in the demo import are placeholders as we cannot provide the stock images in our import process. You will find a nice selection of Creative Commons photos inside the theme zip / under the /demo content folder and then inside the _Photos.txt file.
We also have a detailed explanation on how to edit the Thumbnail Sliders here: https://themovation.ticksy.com/ticket/1015418/#commentWrap-4851852
let us know if you run into any other issues. We are happy to help.
Hi thanks for your reply
I already do every thing in this documentation , but my photos doesn’t appear .
I wondered about the reason
Hello and thank you for the follow up. The images in the demo import are just placeholders, they need to be replaced by you. You can add in your own image and we have organized come creative commons photos for you under the demo content folder. What area are you having issues with? Can you create a ticket on our support system and send us a link to your website? https://themovation.ticksy.com/
Hi, I’m having trouble importing the widget file (Bellevue-demo-widget-content.wie). I browse to the file but when I hit import, I’m getting this error message: “You must upload a .wie file generated by this plugin.”. I noticed that the .wie file is only 1kb. Maybe it did not download correctly? Please let me know how to get the widgets imported, considering this issue. Thanks!
Hello, happy to help. Did you create a ticket? I’ve never seen this issue before and today someone created a ticket about this very thing. Very odd.
Thanks for getting back to me so quickly! I just now created a ticket: Private Ticket #1018491. Thank you!
Thank you. I’ll chat with you via the ticket
Hi there! Could you please tell me how to import the 50 photoshop files, logos and where to find links to 350 creative common photos? I want to change background with photos that supposed to come along when purchasing the theme? + how can I change in between demos?
Please help and thank you in advance!
Hello! Thanks for contacting us. All those files are linked up in the /demo_content folder of the theme zip. Look for a file called _Photos.txt For the PDS’s check under the /psd folder of the theme zip and look inside the Dowload Link.text file. Cheers
Does this have to use woocommerce? It seems there are some shortcomings.. For instance if a user books for 20 days, they can go into their cart and change it to 18 days, but the calendar doesn’t update. It seems like the payments are completely separate from the booking management which could get very hairy with 100+ rooms. Anyway to solve this issue?
Hello, thank you for contacting us. That’s correct. The add to cart button passes the total off to the cart. You can hide the cart options to reduce the quantity using CSS. Would that be a good fix for you? The plugin authors are working on WPBS to have better integration with WooCommerce. This is good news for people with many rooms. Please let us know if that solution will work for you and how we can help. We are here to support you.
I buyed this Theme to build a website quicker. A build a few websites whit DreamWeaver and this goos rather well. I am not a professional and work intuitive For now a spend a lot hours to try to build the site but a am quit frustrated. Sorry for that. For example the sticky menu takes to much space and I want it to be smaller and higer. A cannot manage to put any pictures in a slider, in fact a do not understand much off the sliders at all. Your’e theme photo’s are also not on the my site I try to look it up in your helpfiles but could not find it. So now it is time to use a bit of youre time. Hear is what a made off the theme until now. www.homeawaymarche.nl
Hello fulldozer, thank yo for contacting us. Are you trying to customize the theme by editing the php files? Are you using the child theme? We have lots of guides on how to customize here: https://themovation.ticksy.com/articles/10115 and you can always create a ticket here: https://themovation.ticksy.com/ – We are very good about providing support.
Sliders are added under WP Dash / Bellevue / Sliders / Add New – then you add them to the meta box on a page. Here is a video overview of the page bulider: http://bellevuetheme.com/2015/08/30/page-builder-overview/ or an written guide here: https://themovation.ticksy.com/article/6900/
Please let us know if you have questions or concerns. We are happy to help.
Hi! How can I do to put a page that I create as de main page of my site? Currently in the main root there is a template that I cannot change. Thanks!
Hello Laura, thanks for contacting us.
It looks like you need to define your frontpage. You can do this under WP Dash / Settings / Reading / Frontpage. I took a screenshot for you here: https://cl.ly/2Q0D393i0a3K
Have the bellevue theme installed yet? It’s best to start with the activation steps. We have a video here to explain these steps: http://bellevuetheme.com/2015/08/30/installing-bellevue/
During the activation steps we take care of this setting for you automatically.
Many thanks! I have my frontpage correct now! 
Happy to help
Hi, How can I change the menu hover and active text color? Cheers
Hello, thanks for contacting us. You might find some helpful custom css in here: https://themovation.ticksy.com/article/5485/ – Custom CSS can be added via theme options / general / custom css.
Hey there
I want to create a Terms and Conditions page. If someone has a template to share it with me it will be great or other resources that can help.
Thank you.
Hi! Are you trying to add a Terms and Conditions to WooCommerce? If so, we wrote an article about that here: https://themovation.ticksy.com/article/7505/edit/
