Hi tintacora, sorry for delay and thank you for appreciate Uncode! If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team. Can you please open a ticket here so we can check your status privately? It’s not easy understand in words the point you are. Thank you!
https://support.undsgn.com/hc

Hi! This is really odd, we don’t have other report similar. If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! You can also notify here when you have sent the ticket so we can check soon. Thank you!
https://support.undsgn.com/hc

i installed the child theme and now it seems ok!

Hi denisyan and thank you for great comment! Really appreciated, we are working on new awesome stuff you can expect in next updates! Thank you again.

Hi caglarozsoy with this plugin you can define just some terms to be different from the original, you don’t need to translate all the site. Anyway please open a ticket and we’ll support this.

where can i open a ticket, i couldn’t find

Hi, please check this: http://undsgn.d.pr/X5Ct/2GSBtRzp

Hi cfasencio, sorry for delay and thank you for appreciate Uncode! There is not an option to modify the Overlay Menu background color, this is connected to the main menu skin (light or dark), this option will be part of next release, right now you can paste this code in the Theme Options > CSS ands modify to your needs (this code is valid if you have a dark menu skin):

@media (min-width: 960px){
.overlay.style-dark-bg {
    background-color: rgba(255, 0, 94, 0.95)!important;
}
}

There is something specific is missing from our documentation? Any inputs is appreciated.
If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc

Thanks for the reply, i’ll try to post some stuff i’d like to see in the manual later!

Another question:

I’m setting a header on a page, on the background options i can set an image as a background, but i’l like to have and image overlay instead (over a color background) with an alpha value, is that possible with the setup of the theme?

Hi cfasencio and sorry for delay! This is not one of the options but I can suggest a quick code to create this. As requested please use the Help Center for any support request, just open a ticket and reference that is for David so the support team redirect soon to authors. Thank you!

Hi LuhvTC and thank you for appreciate Uncode!
1. What you mean to change the images on the front-page? What you refer exactly? Sorry but we have 30+ different demo homepages and it’s not easy to understand.
2. To use YouTube or Vimeo video you just need to import the video URL (not embed code) in the Media Gallery as you can read here:
https://support.undsgn.com/hc/en-us/articles/213457149
Then is also possible apply a poster image if you need to create layout similar to this one:
https://support.undsgn.com/hc/en-us/articles/213459489
If anyway you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc

Hi Envato, I have taken a screenshot of what I am working on, please can you reply with an email address which I can simply send this too? I have been watching u-tube video tutorials all day and I don’t want to watch any more please!. If you could just give me a couple of step by step instructions, i.e. wordpress>pages>add new page>add image …. it would be very greatly appreciated. Advance Thanks!

Hi! You just need to open a ticket in the Help Center if you are not able to figure out and support team will back to you https://support.undsgn.com/hc

Hi joedeobald and sorry for delay! You just need to create a Posts module and set the query to Products, then you just need to set the design you prefer, ex: grid etc. Hope this helps!

Hi blacayo and sorry fro delay! No sorry it’s not possible to assign different menu layouts to different pages, even if we are one of the most flexible themes on the market we first try to replicate the most common patterns and a website with different menu styles for pages is not a common design.

Hi acinonyxlord, sorry for delay and thank you for interest! Unfortunately Uncode is not fully RTL language ready, even if lot of users have used they have implemented a few necessary CSS themselves. Yes you can use any kind of fonts you like, you are not limited to Google Fonts, you can use also Premium fonts libraries or custom web fonts. Let us know if you need more infos!

Hi isabelle-smart and thank you for report! What is the page with this error? Sorry we don’t find it and we don’t have any other report, it’s very appreciated if you can help find us check this possible issue. Waiting for your reply.

I would like to send you a picture…

Can you please just copy here the page URL so we can check or tell us the page name? Thank you!

Hi schiker and thank you for interest!
You can use any pages and layout you want but you can have only 1 menu setting at time, I mean that is no possible to have different menu styles on different pages (you can have different menu items only). We are one of the most flexible themes on the market but we try first to replicate the most common patterns and it’s not common have different menu styles in the same site.
Let us know if you need more infos!

Wow.. that’s an easy fix. Thanks!

Hi avidmike and thank you for confirm!

Hi alexsebbane and thank you for interest!
Yes in next update of Uncode we’ll insert the new VC version as all the new version of other bundled plugins, video backgrounds are anyway a feature of Uncode, just few examples:
https://undsgn.com/uncode/homepages/creative-studio/ (check the quote section at the bottom of the page)
https://undsgn.com/uncode/features/header-video/ (check the header)
Let us know if you need more infos!

Do you have a date ? i have a project which began very soon which need full video background ….

Hi alexsebbane, we cannot release public deadline for the updates, please read above that if you need video background Uncode just offer this natively from the first Uncode version, so you don’t need the VC update.

Hi and sorry for delay! What is the ticket ID? Is the support team back to you?

Hi and sorry for delay! This depends only on your target and design, anyway generally images about 1920 pixels width are generally good for most of scenario.

No worries, all my images normally I crop them to: 1×1, 2×1, 4×5, 16×9. The target and design it will be very similar to your “Portfolio Photo” demo.

You don’t have to worry about thumbnails since Uncode will create them for you based on size settings: https://support.undsgn.com/hc/en-us/articles/214003845

Hi and sorry for delay! No sorry it’s not possible to help without a check, what are the contact buttons? Is this native of Uncode?

That is cool, excellent, thanks!

I have one request: can you add a per page/article option for the header title color? It’s global now and that doesn’t work often times

You just need to use the Content Block method to create any kind of headers, with any kind of layouts and title colors to be applied to pages/articles. Please find more infos in the documentation. If then you need dedicated support is offered only in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc

Okay, then I will, thanks again, also for responding so fast!

Hi carlosd66! You can use any cache plugins, from WP Rocket, to WP Super Cache, W3 Total Cache, etc. With some of them please not over compress JavaScript files since Uncode just optimises these files natively. For example this photo website based on Uncode correctly optimise all and have impressive loading times, if I’m not wrong it uses WP Rocket and Varnish too: https://www.tomrobakphotography.com/

It uses WP Rocket. Thanks.

Thanks undsg!

Hello undsgn just want to know How to remove the “My Account Privacy Policy Language ” in secondary menu?

Hi! If you need dedicated support is offered only in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc

Hi blackspirit,

we have many customers using Uncode together with Amazon S3 without problems. We will contact anyway the plugin author to look for common best solution.

Thanx for your quick answer Your support is really great as your template is.

Thank you for confirm!