317 comments found.
Hi Piranko,
I’ve downloaded and installed your theme today and I am trying to change the header bar background color via the customizer. It doesn’t work. It always stays black.
Please help!
Best regards, Kim
it is the same with the footer color!
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!
So far everything seems to be working pretty good with the Hook theme but for one little “bug.” I made a main menu item a button and the text is white but the roll over is also white. I have tried to change the rollover color in the Menu Section tab in the Theme Options. The only appearance I can change in the Menu Section > Main menu: Parent buttons style, is the color of the rollover lines. The recent update did not correct this issue. Using IE 11 and Microsoft Edge. Site is currently in Maintenance Mode.
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!
PM sent
Hello, wondering if you can help me do something in my site. i’m trying to understand if its possible to make the thumbs on the home page when the mouse goes hover the image that change is the one in the left? Thanks
Hi,
Thank you for purchasing!
I don’t understand what you are trying to do. Please send me a private message (contact form on this page http://themeforest.net/user/pirenko ) with a link to illustrate your question.
Cheers!
Hello. I used the agency layout and I have two problems:
1.) When choosing to “Style [menu item] as action button”, it damages the layout of any submenu items under it. It changes the submenu background and foreground colors to the same color, effectively making it illegible. Can you fix this bug?
2.) The mobile menu does not show the dropdown submenu items. How can we get the submenu items to show; can you fix this bug?
Thanks.
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!
Where do I find credentials for instagram feed?
Hi,
Thank you for purchasing!
You don’t need any credentials to make that element work. When you are editing the page just look for the Instagram Feed page element (make sure you are using the page builder included with the theme), click on the pencil to edit the properties and enter your Instagram username.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Hi there – I bought Pulse but wondering if with this theme is there a to have a header area that looks just like this below? (ie logo in middle of nav with a top bar area) – cheers and thanks! J
http://pelicondesign.com/sites/dent/wp-content/uploads/2017/02/DENT-header.jpgHi,
Thank you for reaching us!
Sorry, but that is currently not an option. I’m a bit confused though… You bought Pulse and this is the Hook theme comments area. Was this question about Hook or Pulse?
Cheers!
Well it was about both. i have Pulse and know i cant do it with that one so just checking if it was possible with Hook! Cheers and thanks!
Thank you for your reply! We are available to add that option to the Hook theme. Let us know if you buy it and we’ll implement this for you.
Cheers!
ok great! And so that would be possible for both a centered logo with nav either side then also a top bar section? Cheers!
Hum… Can you send me a link to a website where you have that feature? I just want to be sure about what you are asking about. Thanks!
Hi there yes it’s a top bar section like most websites that sits above the menu section and normally has social icons / login logout buttons and sometimes say a phone number. Like here http://dentainment.com for example. So yes just wanted a centered logo but menu either side and ALSO a top bar section where you can add social icons and phone numbers etc ….Cheers and thx! J
So it would then look like this! http://pelicondesign.com/sites/dent/wp-content/uploads/2017/02/DENT-header.jpg
That header bar is going to be (probably) a tricky implementation, because it is going to interfere with the menu and content spacing.
So… I’m still available to add the centered logo feature, but for the extra header bar probably it will have to be a paid customization.
If you are eventually interested please send me a private message (contact form on this page http://themeforest.net/user/pirenko ) and I’ll ask some extra questions about this feature.
Thanks!
Hello, i have just bought your theme which looks really great, but run immediately into my first problem when trying to set it up. I have uploaded two logos – retina and non-retina, and set the top margin to 15px. However, the top margin was forced by some css class called .hook_forced_menu to 29 pixels and the logo which is showing on my retina macbook does not look very “retina”... What have i done wrong?
Hi,
Thank you for purchasing!
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check on the content and options.
Cheers!
Boas, como posso criar paginas de portfolio ou portfolios em que nao apareca a parte dos comentarios do wordpress?
Obrogado.
Hi,
Thank you for purchasing!
To turn OFF comments please check this http://www.pirenko.com/blog/2012/10/08/disabling-wordpress-comments/
PS: Themeforest official language is English so let’s try and keep it like that. If you need support in Portuguese please send me a private message (contact form on this page http://themeforest.net/user/pirenko )
Cheers!
Thanks, got it!
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!
Hi,
First of all a thank you for this excellent and flexible theme! I’ve used it on: http://pedermorset.no/
I have a question.
Is it possible to order the team members in some structure or hierarchy? (ajax shuffling would be nice). They are placed on the member page in order of creation (probably by id). It would be preferable to be able to change the shown order or have them at least turn up alphabetically. Is this something you could implement or help me with?
Best regards,
Douwe
Hi,
Thank you for purchasing!
The members are a custom post type and they are ordered by the date they were added. This is the default behavior, but you can easily change it with the help of a plugin. More info here http://www.pirenko.com/blog/2013/05/29/changing-custom-post-types-order/
You can also organize your members into groups and add multiple Team Member modules (showing specific groups) to the same page.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Hi there! I have an issue with portfolio slug – I tried to change it to something I like, but it didn’t effect the actual URL. How could it be fixed? resetting permalinks didn’t work out as well. Can I provide you access to the website and FTP? Is it necessary?
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!
Hi Pirenko, I just write to you in another form but I wasn’t sure if it is the right way to contact you. I leave you my question here too.
I bought the Hook theme and I want the WPML language selector to appear in a section above the logo and menu but we can not find a way to do it other than by touching the source code of the theme. Is there any “top menu” or “top header” option?
I saw the same question in comments and I just copy it and send it to privately as I saw you asked to do it this way 
Look forward for your answer. Thanks a lot and congrats the theme is awesome! M.
Hi,
Thank you for purchasing!
Please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) and we’ll send you the new theme version (still in development) that already includes this option.
Cheers!
Hi Pirenko! Congrats for the great theme! I’ve implemented your theme in http://www.imagineglobal-pls.com but the anchors in the menu are not working when I get into the blog page which is not inside the one page style. Any idea? Thanks in advanced!
Hi,
Thank you for purchasing!
I opened that website and the links seemed to be fine. Is it ok now? The only thing that you may want to adjust is add a # at the end of your INICIO link url.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Hi Pirenko, thanks for the great theme – I was wondering if there are any plans to offer different styles to the mobile menu? Specifically, a full screen overlay menu much like on desktop?
Hi,
Thank you for purchasing!
I’m not sure about that, because that type of animation will probably look choppy on mobile mode. Maybe we can keep the menu opening aside, but make it cover all screen?
If you have any other suggestions please send me a private message (contact form on this page http://themeforest.net/user/pirenko ) and we’ll take it from there.
Cheers!
Good Morning, First of all congratulate you for the Hook theme that I just
bought, it’s very good.
I have a couple of doubts that I would need you to answer me:
1) How can I translate the ‘copyright area’ of the footer section
with WPML? Is it translatable?
2) We want the WPML language selector to appear in a section above
the logo and menu but we can not find a way to do it other than by
touching the source code of the theme. Is there any “top menu” or
“top header” option?
Hi,
Thank you for purchasing!
Here are our comments:
1) We think that this is done with the module WPML String Translation. If you need help with that please reach the WPML team (they are fast and accurate with their replies)
2) We will implement this option on the next theme update, but in the meantime you can send us a private message (contact form on this page http://themeforest.net/user/pirenko ) and we’ll help you
Cheers!
Thanks for the modification you made. But there is a problem, the language selector (already in the top header) is not seen in the responsive view for mobiles. Please, can you solve it?
The idea is that on mobile mode the language selector is placed inside the menu sidebar. You can achieve this by adding a widget to the Mobile Sidebar widgetized area.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with a link and we’ll assist you.
Cheers!
But this way it is very hidden, there is no way to keep it up in the responsive view for mobile?
But this way it is very hidden, there is no way to keep it up in the responsive view for mobile?
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with a link and we’ll assist you.
Cheers!
Hello, great job! (theme works on editionuhlensee.de). i have a question: what means Icon54 icon set included? I can’t found the option for this to set. Tere are a also a problem with style on div.single_blog_meta_div .prk_lf: you don’t seperate the code between this fields: .prk_lf.blog_categories , .prk_lf , hook_colored_link etc. in blogs and in bolg-page. What can i do to style this seperatly? I have tried this, but it isn’t nice: /Icon Datum/ div.single_blog_meta_div .prk_lf::before{ margin: 0 6px 0 0; content: ”\f073”!important; font-size: 16px; font-family: FontAwesome; font-style: normal; color: #999; } /Icon Tags/ div.single_blog_meta_div .prk_lf.hook_colored_link.hook_anchor::before, div.single_blog_meta_div .prk_lf.blog_categories::before{ margin: 0 6px 0 10px; content: ”\f02c”!important; font-size: 18px; font-family: FontAwesome; font-style: normal; color: #aaa; } /Icon User/ div.single_blog_meta_div .hook_colored_link::before, div.single_blog_meta_div .hide_much_later div.prk_lf::before{ margin: 0 6px 0 10px; content: ”\f044”!important; font-size: 16px; font-family: FontAwesome; font-style: normal; color: #999; } Thanks for an answer. (sorry for bad english;-)
Hi,
Thank you for purchasing!
Here are our comments:
1) Icon set: it is included with the theme, but it is not on the theme file package, because it is too big (the downloadable file will be huge). Please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) and we’ll send you the icon set;
2) Please send us a private message with a link and explain what you are trying to achieve here;
Cheers!
Greetings,
Thank you for such a great theme!
I have installed the theme and did the one-click install; however, when I go Appearance>Appearance>Theme Options>Import/Export, there is no Import button. What might be wrong? I tried on two different browsers (Chrome and IE) and made sure my Java is up-to-date, etc. I am unable to import the skins due to no IMPORT button. Kind of weird. I watched your YouTube tutorial video, and what you see on your screen (an import button) I do not see when I go to Import/Export inside of Theme Options.
Please advise.
P.S. Any plans to create a searchable knowledge-base or support forum? That way people can help themselves based on previous answers.
Regards, JD
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!
Greetings again,
Yes, of course I have the latest version of WordPress, the Hook theme and plugin, as I just purchased it and installed it. Everything is the latest, as I’m just getting started.
I will private message you.
Thank you, -JD
The message did not arrive (strange). Please try again or email us: support@pirenko.com. Thanks!
Hi Pirenko! Can you tell me if there is a problem with the upgrade to version 1.5? After you have upgraded, the site has stopped working. I have updated all plugins and wordpress
Thank you very much !
BTW great job with this theme 
Hi,
Thank you for purchasing!
There’s a glitch indeed… I have an update in queue at this moment, but you can send me a private message for a quicker fix (contact form on this page http://themeforest.net/user/pirenko ).
Cheers!
Thank you so much ! I got everything working again!
You are welcome! In the meantime the theme was also updated here on themeforest – so the downloadable package is now fine too.
Cheers 
I was able to follow the steps and get the mailchimp plugin going. I’m using the agency dark colors, and its showing the border and “Enter your email” text in black and not white like the template. How would I change it?
Thanks
Hi,
Thank you for purchasing!
Please open the theme docuemntation where you will find some mailchimp examples that will allow you to create that look.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with a link and we’ll assist you.
Cheers!
Hello. I’d like to make a couple small but important tweaks to the template, but I wasn’t able to find out how in the code. We are using it on unlockedtvshow.com right now, and we need help specifically with the blog: http://unlockedtvshow.com/social-media
I am familiar with HTML and CSS, but I cannot find where in the code I can change these things. What we need changed is…
1. We’d like to remove the “All the posts published.” 2. Remove the meta block below the featured image on the blog page itself, which right now is just a big black box with the date and an excerpt.
We would also like to set the background image used elsewhere on the site to be the background for every page, but right now I’m having to set it as the background for specific rows. This works except for pages like the blog and other automatically generated pages.
Thanks for your help!
Hi,
Thank you for purchasing!
Here are our comments:
1) You can try and add this code under Appearance>Theme Options>Custom Scripts>Custom CSS:#single_page_title #single_page_teaser {display:none;}
2) You can try also adding this extra CSS:.archive .masonry_inner>.hook_inn {display:none;}
About the background image thing: please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) and post some links of sample pages where you already have that. We’ll try to assist you with this one too.
Cheers!
Thanks! The first CSS line worked perfectly. The second one (which I’m assuming has to do with the meta box in the archive pages) did not change anything. Basically, we just need the blog page to display the featured images only.
Well, just send us that private message and we’ll take it from there. We don’t like too much sharing this custom CSS here, because unverified buyers may use it without our permission. Cheers!