8686 comments found.
Hi there, Just a problem use this theme with WPML, I try to duplicate page to other language. After duplicate, the duplicate page’s Visual Composer content still on back end but on the front end only can see background color and menu. Moreover, if I active other theme then the content just appear straight away. the theme version is 1.4.2, child theme 1.0.0, WP 4.7.2 Thank you
Hi eliteswave!
Uncode is certified by WPML so it’s not an issue with the plugin: https://support.undsgn.com/hc/en-us/articles/214003905-Multi-language-Certified-
From the description it seems you have a Memory Limit issue, when the plugin is active (this is a vaste plugin) the memory went over and the render is not complete (have you also other extra plugins?). Anyway it’s not easy to debug in words without a direct check to the installation. If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! https://support.undsgn.com/hc
We remind also that when you use WPML with a certified theme, the WPML team take care to support any issues with their plugin, WPML is a premium plugin and you can access their support to ask support.
Hi, how can I change the text of footer area? (Copyright text) Thank you
Hi oninart! Do you refer to the footer widget area? https://support.undsgn.com/hc/en-us/articles/214006005
Or to the footer copyright? https://support.undsgn.com/hc/en-us/articles/214002185
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you! 
https://support.undsgn.com/hc
I need change the text ” © 2017 All rights reserved ” (This is not in widget area neither in footer (content block) or I can´t find it .. 
Thanks
Hi oninart! Here you have the Copyright tab… It’s the second link I have sent you above, there is an option to have Not Automatic copyright text: https://support.undsgn.com/hc/en-us/articles/214002185
If you need support please just open a ticket, there is a dedicated support team, thank you!
Yess I found it! Thank you so much!
Thank you for confirm! 
Any way to have videos embed with lightbox effects? they play directly on a small thumbnail. Thanks
Hi duartman! In Uncode you can videos that open in lightbox: https://undsgn.com/uncode/works/portfolio-full-width-video/
or videos embed: https://undsgn.com/uncode/works/portfolio-boxed-video/
You cannot have a small embed that open in lightbox, the embed exclude the lightbox and viceversa. If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Ok, thanks for your quick answer congratulations for this excellent theme.
Hi duartman and thank you for appreciate Uncode! Let us know if you have any needs just contacting us in the Help Center.
I’m having a problems with the fixed top in the one page version, the top does not follow after 200px.
Can you help me ?
https://support.undsgn.com/hc
how can i activate the mode catalog in the shop? is compatible with wpml ?
Hi margiela and sorry for delay! What is the catalog mode in the shop exactly? Do you refer to the basic WooCommerce layout? https://undsgn.com/uncode/shop/shop-default/
Yes Uncode is certified by WPML: https://support.undsgn.com/hc/en-us/articles/214003905
If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Hi Gza! If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
I am not able to customize the slideshow on classic agency.where an I supposed to do it?
Hi mmkdesigns! Have you check our documentation or video tutorials? Headers are external to pages, here you are: https://support.undsgn.com/hc/en-us/articles/213459649
If when you open the Content Block header you don’t see the page builder, you need to check the step 7 of the installation procedure: https://support.undsgn.com/hc/en-us/articles/214000625
If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
I am not able to change the meta data in portfolio items. I customize it and it reverts to the original, like client, year and services. How do I customize it?
Read carefully this page you need to edit the Page Options: https://support.undsgn.com/hc/en-us/articles/214002865
Check the Important note at the bottom of the page and if you need support use the Help Center, there is a dedicated support team and reply time are better than here.
In the Media Gallery Settings – carousel – blocks, you have a spelling mistake “Title Text Trasnform”. Just thought you should know
Hi jayRenee and thank you for report!
Hi! Im having trouble removing the comment section from my static maintenance mode page – http://optimumvoyage.com/
Hi jeppebolander! This is in the Theme Options > Page > Comments: http://undsgn.d.pr/XIBc/15cneflS
More infos here: https://support.undsgn.com/hc/en-us/articles/213455449
If then you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Ah, right! Thanks! I’ve added another question in the Help Center.
Hi jeppebolander and thank you for confirm! Support team will back to you soon! I see you have only 1 ticket with Ivo, right?
Hi!
I Just 2 presale questions. 1. On a iPhone 6 – When I click on the menu in the demos Classic Studio and Creativ Artist and then choose different titels as Soundcloud, Gallery and News – I always ends up on the top of the page. Should it be like that?
2. While scrolling – passing by pictures the screen goes black and the page freezes for a couple of seconds. Should it be like that to?
Looking forward to buy the otherwise really nice theme!
//Fredrik
Hi Salle32 and sorry fro delay!
1. I’m sorry but we are not able to replicate, have you removed the top iframe from ThemeForest if you are browsing the demo? From here we have this and works as expected: http://undsgn.d.pr/bODi/ihFI6DGo
2. No we are not able to replicate and we don’t have any report. Can you please more specific how to replicate?
Anyway if this is something affecting your installationa and you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Hello, i have a problem when i install polylang, all pages duplicate their content ( for example, if i show 4 photos, with polylang activate show 4 and 4 in the same page ). I have never had problems with polylang in any wordpress. Any idea?
Hi douglashall and sorry for delay!
We don’t have other active reports for Polylang plugin, have you translated also the possible Contents Blocks used in the pages (ex: footer, etc)? Uncode is WPML certified and qTranslate compatible, in case if you need dedicated support with Polylang is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support! https://support.undsgn.com/hc
Hi, i can translate but that isn’t the point, the problem is this: Is just install polylang plugin and all pages duplicate their content like i told you, if i have a text block that text block appear two times in the same page … Perhaps some kind of incompatibility? when i it is deactivate all the pages return to normal. You can check it installing polylang, you can see what i’m saying.
Hi douglashall! If you have an odd issue (we don’t have any other reports like this) we need to check your installation to debug the problem affecting your installation/set-up. Please open a ticket in our Help Center, you can reference your ticket for developers so support team will notify soon, thank you! https://support.undsgn.com/hc
Hello.
The thumails (miniatures, small pictures) of pages are not working (i already uploaded the “outstanding image”.
Do you know how to fix it or there is no solution?
Thanks.
Hi mogurito! If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
In the post, the thumanil post works perfectly, but I cannot see the thumbails. Even if I choose an imported page (which should work because in the website works) that is not working. So definitively I don’t know what´s happen. So if you can tell me the option would be great. Thanks again.
Hi! If you need support is offered in our Help Center (there is a Submit a ticket), sorry but you even don’t have the purchase badge next your name and support is offered only to verified customers. Please login with the account you have bought Uncode and open a ticket.
I got It… I will do it. Thank you so much!
Hello, I bought your theme a few months ago. Now my client want is new website to be ENGLISH and FRENCH I choose to install WPML cause I thought that your theme seem to be fully compatible with WPML but it seem that is not the case for the Medias portion. I cannot translate the alt or title etc… of any Media??? I search on the web to find a solution and I saw that your theme have some problems to translate Media with WPML. I didn’t find any solution yet, just writing you to know if you did find solution for that specific problem. I have the latest version of your theme 1.4.2 and wp 4.7.2
Regards
Hi Simpleman and sorry for delay!
For this kind of specific WPML issues you need to ask WPML support directly, when they certify a theme, they also take care to support any possible issues you have with a their plugin. Please note that we have worked with the WPML developers to grant functionalities and if something were missed their support help you to fix soon.
Let us know their feedback sending a pvt message from our profile: https://themeforest.net/user/undsgn
Hi. Great theme. Thanks. I have a question. I don’t see the icons in the theme. No social icons and at the ranking stars I only see SSSSS. Do you know how to fix this part? See http://systeemcameras.com/sony/sony-a7-ii-body/ for more information. Thanks in advance.
Hi RemcovandeKamp, thank you for appreciate Uncode and sorry fro delay!
You have a “Access-Control-Allow-Origin” issue as you can see here: http://undsgn.d.pr/DNEI/38xqwtUj
This mean your host locks the fonts files (icons are a font file), please ask them to fix this for you. You just need to send the screenshot I have created for you to your host, they know what to do to restore normal functionalities. If then you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Hi undsgn!
First of all…great theme! One question…please explain how is the different between “Banner Mode” on this side https://undsgn.com/uncode/features/single-media/ It looks the same.
Best,
Tom
Hi bildwald and sorry for delay! This example just show you that from a single media, you can create a design that a look like a banner, where you have a main image and some engaging texts on hover. If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Thanks a lot and don´t say sorry…it´s sunday everything is fine!
Thank you for confirm!
Hey, I’m having problem with menu transparency. Menu is always transparent. How I can setup it so it gets background when I scroll down and it is transparent when it’s on top of the page like your classic business demo
Hi dzezva and sorry for delay! If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Hi there. I’m loving the versatility of your theme. Is it possible to add a ‘About the Author’ section at the end of each post, where I can put a picture and a little blurb? Thanks!
Hi d-lyte and sorry for delay! We have just received this suggestion and this will be available in next updates.
Hi, do you have an idea when (approximately) that update will be available? Thanks!
Hi d-lyte, no sorry I cannot release any deadline but this will be part of Uncode. 100% granted.
Hi! Is it possible to make a youtube video background with sound? when I add youtube link to media everything is ok but sound in video is muted. How to fix it?
Hi bobik455 and sorry for delay! No sorry this is not an actual option, YouTube background videos are mute. If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please drop a few lines and we care to support the solution! Thank you!
https://support.undsgn.com/hc
Hey guys,
please let me know after I purchase can any of your themes do this for me:
https://www.thisiswhyimbroke.com/1) home page must have a) infinite scroll, b) “load more” , OR c) pagination ( I would prefer a) or b) ) of all the blog entries
2) like on the home page, I need each post title above the photo to link to the individual blog
3) I need to be able to link each photo on the home page to a different site
4) I need a button that is similar to “check out” and again links to another site
5) I need a register/login function only for a save/wish list (not for purchases)
6) I need a save or wish list button functionality for registered users
7) built in – social share buttons (I prefer built-in always )
built in – main website share buttons
9) must be responsive
This is not an ecommerce site, only an affiliate site. Please advise whether your team and themes/plugins can do all of the above or me?
Hi hnrocket sorry for delay and thank you for interest!
1. In Uncode you can have both infinite scroll, load more or pagination, this is just an option for the Posts module.
2. You can have this but you cannot have title above the code, textual contents can be all or above the media or below.
3. No sorry photos and titles link to the same page (external or internal) but only 1 link.
4. No sorry, the check out links to the product page or external page, same as point 3.
5-6. You can install wish list plugins.
7-8. Yes you have.
9. Of course super responsive.
Let us know if you need more infos!
Hello! I have this questions: 1. Is it possible to get a transparent menu in the mobile? 2. It´s possible to hide the menu at all? (I ask this because with revolution slider you don´t need it in cases like this: https://revolution.themepunch.com/wordpress-photography-slider/)
Thanks in advance.
Hi mogurito sorry for delay and thank you for interest!
1. The mobile menu transparent is not an actual option but this will be available from next update, I cannot release public deadline but can only confirm that this will be part.
2. This is not an admin option but you just need a single line of CSS code as this example: https://support.undsgn.com/hc/en-us/articles/213456149
Let us know if you need more infos!
Waw! thats working perfect. So I just should do it in every post/page/etc, right?
No you just need to use part of the code I have sent you in the Theme Options for general use: https://support.undsgn.com/hc/en-us/articles/213456149
In case you need help after the purchase you can ask our help in our Help Center.
Ah yes! good idea, I didn´t realize, sorry. The problem is that in the mobile version doesn´t work the slides (it´s impossible to change the slides) using this template of revolution slider (https://revolution.themepunch.com/wordpress-photography-slider/). In the PC works perfectly. The web in construction is: http://inthelamplight.com/portofolio (and the directory which have this proble is in the home page: inthelamplight.com). Any I what cold happen? Thanks again.
