Hello,

Theme is already responsive so if you pull it in you can create app. Of course you have to be familiar with this process. Some free tutorials are even available online like this one for example https://www.youtube.com/watch?v=LzlNP9nS6fo

Qode

Is there any wordpress plugin to do the job you would recommend cause I need it in short time and quick to be made.

Hi again,

We are not familiar with such a plugin, and probably it does not exist, but you can try searching for it.

Qode

Thanks for update,

We are glad to hear that you have found solution.

Qode

Hello there,

Facebook pixel is not integrated because this is plugin territory and you should be able to add it with additional plugin. You can search on WordPress org https://sr.wordpress.org/plugins/search.php?q=Facebook+pixel

Qode

can i see the this theme tutorial first?

Hello,

Sure, theme documentation is available on the following link http://bridge.qodeinteractive.com/

Qode

Hello there,

Sticky header option do not exist for mobile devices because of limited support, and header right area is hidden because it can hold multiple widgets, and they will be not enough space for all of them, but if you will use only cart drop down then apply custom css code below in order to revel this area on smaller screens. You can apply css code from Qode options > General > Custom CSS field:

@media only screen and (max-width: 768px) {
    .header_bottom_right_widget_holder {
        display: table-cell;
    }
}

@media only screen and (max-width: 420px) {
    .shopping_cart_outer {
        display: table;
    }
}

If you need additional assistance, please contact our support directly by submitting a ticket at https://qode.ticksy.com

Qode

Hello there,

You need to submit a refund request trough Theme Forest. Instructions can be found here https://help.market.envato.com/hc/en-us/articles/208599596 . Also, submit refund from account from which you didn’t download item because of strict refund policy https://themeforest.net/page/author_refund_policy#not-refundable

Qode

Hello,

This depends of the size of images uploaded. If they are near specified dimensions, it will be hard to see any difference. You can see image dimensions inside theme folder functions.php file – search for add_image_size

Qode

Hi Tania,

From Qode options > Footer https://www.screencast.com/t/5ILW9OfvZ . If you are using footer bottom, you will find same set of options for footer bottom also. If something needs to be changed with some custom css code then you can submit a ticket to our support at https://qode.ticksy.com and they will gladly assist.

Qode

Hello,

Your website is in maintenance mode and we cannot access it. According to your explanation I don’t think that this can be achieved, but we can certainly take a look. Please, just submit a ticket at https://qode.ticksy.com and provide WordPress admin credentials in your ticket.

Qode

I deactivated the maintenance mode, now you can take a look.

Hello,

It is in maintenance again mode again. We are sorry, but we are not in position to wait here for you to turn it on / off. Author dashboards is not for support related questions, so please if you are still building your website, and if it needs to be in maintenance mode, submit a ticket to our support and provide WordPress admin access so we can login and take a look at this.

Thanks, Qode

Hello,

Such an option does not exist, and achieving this will require some custom coding. Maybe our support can assist you with this so try to contact them by submitting a ticket at https://qode.ticksy.com

Qode

Hello,

And thanks for choosing our theme.

Theme supports WPML plugin so for multi lingual website you should use that plugin, and instructions for theme translation are available on the following link https://wpml.org/2016/03/translate-bridge-theme-wpml/

Qode

hello, this plugin is free in bridge theme?? or we have to pay for this plugin?

Hi again,

WPML plugin is sold on author’s website, and not on Theme Forest so users have to purchase it separately. Alternatively you can try to use some free plugin like https://wordpress.org/plugins/polylang/ or some other plugin but note that you probably won’t be able to translate custom meta boxes. WPML plugin is unique and most robust of all translation plugins and authors on Theme Forest tend to create themes which are compatible with it.

Qode

Hello,

Agent has been assigned to your ticket, and it will be answered as soon as possible.​

Qode

Hi,

Can you please answer my ticket #1069096?

Cheers

Hello,

Support agent has been informed, and your ticket will be answered as very soon.

Qode​

Hello,

Probably this is caused by WPML plugin configuration. Our support can take a look at this, but please submit a ticket at https://qode.ticksy.com and also provide WordPress admin access in your ticket. Also, you can contact WPML support or to check thier documentation regarding translating widgets https://wpml.org/documentation/getting-started-guide/translating-widgets/

Qode

Hello there,

Custom sidebar is generated dynamically so it don’t have unique ID, and this parameter is not required. Beside that, ID have to be unique and that is why it is not included. This will not trigger any error, except notice from WordPress version 4.2. We will inform our development team about this, and they will consider this. Please understand that even if we implement this, ID will be different each time when you delete some widget, and then when you create it again. Also, since users often complain about this when they are using different themes maybe plugin author may consider implementing field for custom class.

Qode

yes I understand that ID is not required by wordpress itself, but some other plugin does. Class are not unique, but ID is, even if it changes when we delete / create new widget. this would be great if some fix could be added in new theme update.

Hi again,

Thanks for the suggestion. We already added this as a feature request, and we hope that it IDs will be integrated in one of future theme updates.

Qode

Hello,

Thanks for submitting the ticket. We informed our support team, and they will answer to your ticket very soon.

Qode

Thank you

Hello,

This may be caused by WordPress files / folders permissions. Please try to change file permissions according to WordPress Codex https://codex.wordpress.org/Changing_File_Permissions . Also try to disable all caching / optimization plugins if you are using some, and try options again. If you continue to have problems with this, please submit a private ticket at https://qode.ticksy.com and share WordPress admin access, and our support will investigate this further,

Qode

Hello,

Please submit a private ticket at https://qode.ticksy.com and share WordPress admin access and a link to your site in your ticket, so our support can check this on your end.

Qode

I can’t submit a private ticket, i don’t have the support anymore. But this seems to be a bug and not a support issue.

Hi again,

If that is the case contact our support over email at support@qodeinteractive.com

Qode

Hi,

Support agent has been informed, and your ticket will be answered as very soon.

Qode

Hi Dennis,

There is no margin because of custom css code https://www.screencast.com/t/hHAaTtDSeaS . Remove that code from Qode options > General > Custom CSS field.

Fixed navigation option for mobile devices does not exist right now, because of limited support on touch devices.

Qode

Hi there,

Common problem with Import can be WordPress memory limit and upload time, and it is good if you can increase these values or ask your hosting service to do that for you.

max_execution_time = 300;

memory_limit = 128M;

upload_max_filesize = 64M;

post_max_size = 256M;

Also check instructions regarding import in our documentation http://bridge.qodeinteractive.com/documentation/3-demo-content/3-1-qode-import/​

If import process stops at some point, please try to repeat import process, and you should be able to import demo by repeating demo import for few times.

If you continue to have problems, please submit a private ticket at https://qode.ticksy.com and share WordPress admin access, and our support will check this.

Qode