http://bit.ly/2qFHjrM

Thank you !!

Hi again,

It is because you are using too width image. Apply custom css code below from Select options > General > custom CSS field:

@media screen and (max-width: 640px) {
    .q_logo a img {
        height: 20px !important;
        top: -10px;
    }
}

If you need additional adjustments, please submit a ticket to our support by submitting a ticket at https://select.ticksy.com and provide WordPress admin access and a login link in your ticket, and they will gladly assist.

Select

Hi,

You could downgrade WooCommerce version using some of packages from this link https://wordpress.org/plugins/woocommerce/advanced/

Best, Select

Hi there Malin,

We are working on our new theme updates where we will include latest versions of included plugins.

It should be released soon.

Also, compatibility for 3+ versions of WooCommerce will be added.

Select

Hi,

Soho is compatible with Contact Form 7 plugin, so you can use it in combination with Mailchimp extension.

Select

Hello!

Thank you. But this extension does not work as pop up.

Otherwise, if I put the javascript code of Popup Form Mailchimp, in JSpure of the Visual Composer does not work either. The logo and the Layer slider disappears from the web page.

How i can fix it? It´s a great problem for my client.

Hello,

Please, note that if you are using some of third party extensions, that could be in conflict with our theme. But, we could suggest to submit a ticket on our support forum at https://select.ticksy.com and include your site URL with wp-admin access and our agents will investigate.

Select

Hi,

Please, submit a ticket on our support forum at https://select.ticksy.com and include your site URL with wp-admin access and our agents will investigate.

best, Select

Hi there,

Thank you for taking interest in our Soho theme. Yes, our theme is compatible with WooCommerce plguin. Here you could check Shop page we made for our demo site http://demo.select-themes.com/soho/shop/

best Select

Hello,

You could add inline style for color like here https://www.screencast.com/t/VSfrMAY5PFK inside widget area.

Best, Select

Hello,

Please, write on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access so our support agents could take a closer look and help you.

Select

But since I didn’t purchase the theme (the previous web designer did), I can’t get past the ‘verify’ stage on the support forum! Am I able to get help somehow?

Hi,

If you want to submit a ticket, you should have purchase code. Anyway, we could suggest to use our theme with 5.0.1 version of VC that is compatible with our latest theme version https://www.screencast.com/t/jAb6LFpXN

Best. Select

Hi,

In one of our latest Soho update is added VC 5.0.1 https://www.screencast.com/t/8ib3ayyZ0xKu Please, follow instructions from here to update our theme https://themeforest.net/item/soho-clean-multipurpose-wordpress-theme/7940219/faqs/20843 and here are instructions for updating VC https://themeforest.net/item/soho-clean-multipurpose-wordpress-theme/7940219/faqs/20981

Best, Select

Hi,

In one of our latest Soho update is added VC 5.0.1 https://www.screencast.com/t/8ib3ayyZ0xKu Please, follow instructions from here to update our theme https://themeforest.net/item/soho-clean-multipurpose-wordpress-theme/7940219/faqs/20843 and here are instructions for updating VC https://themeforest.net/item/soho-clean-multipurpose-wordpress-theme/7940219/faqs/20981

Best, Select

Hello,

WooCommerce made some major changes in 3.0 update. We need to make a lot of modification to make ti integrated well with our theme code and design. We will include compatibility for it in our new theme update. We cannot provide precise date. Please, check our change log and after we state that WooCommerce compatibility is added you could update WooCommerce to latest version. In the meanwhile, please, downgrade it to https://wordpress.org/plugins/woocommerce/advanced/

Best, Select

Hello,

When it comes to Layer Slider plugin, we have bought extended licence for the included plugins such as Layer Slider or Visual Composer. We will provide updates of the plugins with the theme updates, as we are not allowed to share extended license key we had to purchase in order to include plugin with the theme. Your plugin is legal and ready to be used as soon as your install/activate the plugin upon theme installation. You can ignore the messages for further activation you’ve got in your admin area.

Select

thanks, so I cannot update it, right? and where can I download your web template for my editing?

At the moment, you could use 5.0.1 version of VC. To import our demo content, please, check our Official Manual http://demo.select-themes.com/soho-help/#!/introduction Imparting demo content chapter https://www.screencast.com/t/U5JLyqE2NAl

and for any further assistance, submit a ticket on our support forum at https://select.ticksy.com/ and our agents will help you.

Select

Hi,

Thank you for taking interest in our Soho theme.

Yes, those plugins are included in our theme and came bundled, so there is no need for extra purchasing.

Select

Hello,

Thank you for your suggestion. It will be send to our project management on further consideration.

Select

Hello,

1) You could completely remove social share for posts in Select Options > Social share https://www.screencast.com/t/r2Kw38bIyk and to remove these two lines, use this part of code:

.blog_holder.blog_single .post_social {
   border: none;
}

and paste it in Select Options > General > Custom Css.

2) Here is the code for text color:

.blog_holder.masonry article .post_text,          .blog_holder.masonry_full_width article .post_text {
    color: red;
}

So, just paste it in Custom css with your desired color.

Best, Select

working, thank you!

You are welcome. Thank you for the update.

Hello,

We have tested Soho theme with 4.7.2 version of WP and it works well. Could you, please, explain exactly the issue you are facing so we could take a closer look. You could send us here your site URL. Thanks

Select

Thank you for your reply. Problem No.1 for now. We have portfolio and page links in navigation (header menu). Only WP was updated, nothing other wasn’t changed. But when you click on some portfolio page, page is displayed correctly, but link in menu is changed to: /portfolio_page/ portfolio_page / You can see it here: http://injoy.sk/plavcik-v-usa In menu it is first column, second level, second menu item (Title Plavcik v USA). The same for first menu item. Both are portfolio. When you click http://injoy.sk/sluzby/ (first level in menu, second item PROGRAMY) – Url in menu nav for this page is changed to / pagename /. It looks like it has problem with active links in menu. It can be my imagination, but it happens with more complicated pages (loaded a bit longer). You could create for me ticket in your support forum. I can still send reply. Thanks

You are welcome.

Try just to go to Settings > Permalinks and there set to postname and save like here https://www.screencast.com/t/qce1Atnnv

That should be helpful.

Best, Select

Hello there,

There you could choose between whole packages of Font Awesome and Font elegant icons. If you want some custom icon to add, we could suggest to use Image with text element instead.

Best, Select

Hi,

Please, try to add this part of code in Select Options > Global Options > Custom Css:

.content .full_width {
    position: relative!important;
}

Please, edit this page and there for accordion set to be accordion style instead of toggle you are using at the moment https://www.screencast.com/t/qEmFPgPibC

Best, Select

Hi – thanks for coming back to me.

I’ve tried both of these and nothing has changed. The white background on the homepage still doesn’t smoothly roll over the slider in a parallax way and the accordians are still not collapsed.

Any other ideas?

Thanks

Hi again,

We inspected your site and as we could see parallax is working fine on scrolling https://www.screencast.com/t/qh7dxVCsS2Tf and also it looks you are still using toggle style https://www.screencast.com/t/FaY5xHHVX If you need further assistance, please, write on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access so our support agents could login and investigate. Thanks

Select

Hello there,

Please, try to update our theme to the latest version 2.5 by following instructions from here https://themeforest.net/item/soho-clean-multipurpose-wordpress-theme/7940219/faqs/20843 and test this again. Also, deactivate all third party plugins and test this again fter. If the issue persist, please, let us know.

Select

I’ve already Update the theme to the latest version 2.5.. and also I’ve deactivated all third party plugins but the problem persist what could be?

We cannot say based on this. Please, fill your ticket on our support forum at https://select.ticksy.com and our agents will take a closer look just include your wp-admin access.

Select

Hello,

There is duplicate pages method, but you could switch to Classic Mode and to copy whole code of the page We hope this would be helpful. Then you add new page and copy whole code there http://screencast.com/t/L6eCP3BPe

Select

Hello,

Oh yes of course! I forget the classic standart method. Thank you:)

You are welcome