26721 comments found.
can you tell me what layer animation is used on the large words on this slider to make it come in from the bottom to the top? http://demo.qodeinteractive.com/bridge77/#
Hi there,
Large words on that slider is slider graphics (.png image), and to animati it, choose animation for slider graphics when you edit your slide https://www.screencast.com/t/9TPNYWc2
Qode
Hi, I want to add a 5 column layout in homepage, instead of 4 (what is chicle section in http://chicleros.com/) but I get the message that the format is wrong. I simply write 1/5 + 1/5 + 1/5 +1/5 +1/5. Any advice? Thanks!
Hi, I did some searching around and found a solution, in case anybody else is looking for this:
- Edit Row Layout - Custom - 1/12 + 2/12 + 2/12 + 2/12 + 2/12 + 2/12 + 1/12
Leave the first and last empty, and you have 5 column layout.
Hi,
And thanks for update. Yes, by default you can’t have 5 columns, and solution is to leave first and last column empty.
Qode
Hello,
i just import the demo import, but the slider is not like the this:
http://bridge9.qodeinteractive.com/It is a full screen slider, but i don´t want a full screen slider.
Thanks for your help.
Best regards
Hi,
If you want to define slider height, you just need to add height attribute inside slider shortcode on that page. Please check instructions on this link http://bridge.qodeinteractive.com/documentation/8-qode-slider/8-6-using-the-slider/8-6-4-width-and-height/
Qode
What is the height of demo9? Thank you!
Hi again,
Height for demo 9 is 810.
Qode
When I create a contact form with the Google map, everything works great. But when I migrate the database over to a new server the Google Maps no longer works. Please help.
Hi – What QODE item is this, a Banner? How do you get the text with then rollover to text with button?
Thanks!
Is this just a Image with rollover and text?
Hello,
Iterative banners sections is showing “Image with text over” elements so you can use it in order to replicate this section or simply import Bridge original demo.
Qode
Ah got you… thanks.. was looking at Banner widget.
You’re welcome.
Hi there,
I got an issue which causes the following error:
Warning: strtolower() expects parameter 1 to be string, array given in /wp-includes/formatting.php on line 1881
Warning: Cannot modify header information – headers already sent by (output started at /wp-includes/formatting.php:1881) in /wp-admin/post.php on line 197
Warning: Cannot modify header information – headers already sent by (output started at /wp-includes/formatting.php:1881) in /wp-includes/pluggable.php on line 1179
Are you able to help?
Thanks!
Hello,
Regarding that warning, it is just for debugging purposes, so please keep wp_debug disabled on live enviroment https://codex.wordpress.org/WP_DEBUG , also ask your host to disable PHP warnings.
Qode
Hi,
Thank you, but wp_debug is already turned off – any ideas?
Thanks!
Hi again,
As mentioned earlier, contact hosting support, and ask them to disable PHP warnings. If you are working on local installation, you can disable warnings from php configuration file.
Qode
Hi,
I used the PHP settings plugin and turned off “display errors” – now it’s fine!
Thanks!
Awesome!
Glad to hear that you managed to fix it.
Qode
Hello Qode Team,
I am failing to import demo 49 on not just one hosting accounts but 2 and both are bluehost. I need your help while my support already expired.
Please assist
Hello,
Bluehost offers some cheap hosting packages so this is certainly hosting related – low resources. When importing demo content, before you hit import, disable all 3rd party WP plugins (to free up server resources), then go to import and open chrome developer tools, hit Import and watch console for errors. When some error occur refresh import page and repeat the process http://screencast.com/t/hduqg0iPCR . Importing demo content must reach 100% without displaying error in console. So repeat it until console is clear (sometimes you have to repeat process for 10 times or more).
Common problem with Import can be WordPress memory limit and upload time, and it is good if you can increase these values or ask your hosting service to do that for you.
max_execution_time = 300;
memory_limit = 128M;
upload_max_filesize = 64M;
post_max_size = 256M;
http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/Also check instructions regarding import in our documentation http://bridge.qodeinteractive.com/documentation/3-demo-content/3-1-qode-import/
Qode
Hello,
I downloaded and am now adjusting your “One Page Site” demo. I cannot change any “single image” and “Icon with Text”. I tried add a new image but I cannot even click its “add image” link. There’re only general and design options in editor. Please help.
I’m beginner here. Sorry for a silly question.
Hi there,
Please submit a ticket to our support at https://qode.ticksy.com and provide WordPress admin access and a login link in your ticket so they can investigate what is the issue on your installation and if everything is installed correctly.
Qode
Hi,
Can you please help us out with this ticket # #1071459 ?
thanks
Hello,
Thanks for submitting the ticket. We informed our support team, and they will answer to your ticket as soon as possible.
Qode
Hi, create a ticket but no one is replying. Anyway, need help making a content vertical aligned… since the option in JS Composer for that was gone, can’t see the Content Position option. Can you please help me? Thanks!
Hello,
You need to use Qode element holder element. Agent will reply to your ticket shortly.
Qode
Hi,
I have a problem to insert youtube video. I insert ID, for example, i go to youtube: https://www.youtube.com/watch?v=QXCIcfc8nc4And then i insert in my portfolio item > Video ID > ˝QXCIcfc8nc4”
But doesn`t works. Can you help me please?
Thanks a lot, Fernando.
Hi Fernando,
If you have placed ID like this https://www.screencast.com/t/qwhwhT2fMQR it should be working fine https://www.screencast.com/t/ppOFsLe0ub , but if you still experience this problem then maybe you could try to update everything ti to latest versions, and also try to disable all 3rd party plugins in case that this is caused by some plugin conflict. If you need some hands on assistance with this you can submit a ticket to our support at https://qode.ticksy.com and also provide WordPress admin access in your ticket.
Qode
hello, I have a problem in the contact page. I use it as default contact page and don’t get the emails we send from it.
Hi there,
For default contact page you have to set from and to email address from Qode options > Contact page https://www.screencast.com/t/A45QxvAZNMv7
If you continue to have problems, please submit a private ticket to our support at https://qode.ticksy.com and provide WordPress admin credentials in your ticket.
Qode
Hi,
Can you please take a look at our ticket #1072481?
thanks
Hi,
Thanks for submitting a ticket. One of our agents will reply to you as soon as possible.
Qode
Hi – I have had a support ticket in for over 2 days now and no response. I installed the theme and have an error that won’t let me move forward. Can you please respond to the ticket in your support section? Thank you, Stephanie
Hi there,
getimagesize error is covered in one of our articles, so please follow instruction from that article https://qode.ticksy.com/article/9536/
We will instruct agent to also reply to your tickets.
Qode
Hi, I want so see my Basket button on mobile, but can’t see it. How could I fix this?
I want it left from my logo at the same height as my menu. Could you give me the code? Thanks! My url is new.incaseofluxury.com
Hello,
Use custom css code below:
@media only screen and (max-width: 768px) {
.header_bottom_right_widget_holder {
display: table-cell;
}
}@media only screen and (max-width: 420px) {
.shopping_cart_outer {
display: table;
}
}Qode
Thanks for fast reply. See it. And how do i place it at the left of my logo and on the same height as my right menu?
Hi again,
Such an option does not exist, and this cannot be don because left are is limited for mobile menu, but you can also ask our support directly by submitting a ticket at https://qode.ticksy.com
Best Regards!
Okay! And how to place is closer to the menu? Do you have that code for me? Thanks!
Hi again,
You can remove shopping cart icon padding with following css:
.header_bottom_right_widget_holder {
padding: 0;
}Qode
Thought I’d pass along this quick fix for the following “Warning: getimagesize(/var/www/wordpress/wp-content/uploads/2016/07/logo.png): failed to open stream: No such file or directory in /var/www/recursion.la/bridge/wp-content/themes/bridge/includes/shortcodes/shortcode-elements/slider.php on line 356” when wordpress is installed in a subdirectory. I no longer have support for this theme so hoping the theme author will see this…
In /wp-content/themes/bridge/includes/shortcodes/shortcode-elements/slider.php on line 356
change: list($logo_width, $logo_height, $logo_type, $logo_attr) = getimagesize($_SERVER[‘DOCUMENT_ROOT’].$logo_url_obj[‘path’]);
to: list($logo_width, $logo_height, $logo_type, $logo_attr) = getimagesize(ABSPATH.$logo_url_obj[‘path’]);
This returns the correct path to wordpress regardless of where it’s installed…so no more warning.
Hi there,
And thanks for sharing it. This is also covered in one of our articles on the following link https://qode.ticksy.com/article/9536/
Qode
Is there a way to leave the header in place when clicking into the fullscreen menu?
Hi there,
Not quite sure what you want to achieve. Full screen menu can be seen in this demo http://demo.qodeinteractive.com/bridge4/ and that is its default behavior. If you want something else, you can try to use some menu plugin for that purpose.
Qode
Hi,
I have created a banner slider using Slider Revolution and for some reason the buttons are getting stretched down on some screens:
Here are few screenshots:
1280×800 http://imgur.com/a/tzYl2
1024×600 http://imgur.com/a/r4RNR
800×480 http://imgur.com/a/eK9bx
414×736 http://imgur.com/a/K8wEn
How can I fix this?
My url is http://a9c.380.myftpupload.com/
Hello,
Please submit a ticket at https://qode.ticksy.com so our support can investigate this on your end. Also provide additional info in your ticket.
Qode
I did buy you guys don’t replay back 
Hi again,
Sorry for the delay. Some delays may occur over weekend. Support agent just replied to your ticket.
Qode
None of our pages on the admin side are showing visual composer. It’s installed, latest version of bridge, etc. but all pages only show shortcode in white text. No sign of VC other than in the plugin section. We’ve posted a ticket but not yet heard back.
Hello,
Make sure that you are using latest theme version along with latest Visual Composer. For theme update instructions, please visit following link http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
Also, we have video tutorials regarding theme update:
https://www.youtube.com/watch?v=duvezfgPrLY&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaV&index=5 https://www.youtube.com/watch?v=NI7LJwkXUAA&index=6&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaVIf you continue to have problems afterwards, please submit a private ticket at https://qode.ticksy.com/ and provide WordPress admin access in your ticket.
Qode
