903 comments found.
HI can you please reply to my support ticket
Did you send it more than 24h ago?
its been few days
What’s the ticket number or from which email did you send it? I will check it out. Last ticket from anwarmanha I see is from September 21st, so maybe you used different email address?
Sorry for the delay, we just answered your questions.
Hi, Thanks for the reply but still i face the issue, employer cannot download the CV(earlier version by default theme has the CV upload button, on latest updated theme i added this field by using the plugin field editor), could ypu please assist on this i have replied to the email
hi, sorry it was my mistake, this is ok now
Hey! when i upload the theme to new WordPress, the required plugins failed to install, and when install it manually it can not be able to active, so i change the theme then everything is working okay, how i can fix this issue with Jobseek theme ???
Hi there! Please send us email on support@coffeecream.eu with your URL and admin login/password and we’ll have a look what’s going on. Thanks.
Hello,
we never heard about such issue before. Please create a support ticket and provide us with mode details – what error messages you see and other information that you have. Access to your website WP dashboard will be very helpful.
Thank you.
Hi, is it possible for candidates to upload curriculums? Thanks
Hello, of course – here is resume page with Resume File button, and this is an Add a Resume page where you can see a field for CV upload. Thank you.
Yes.
thanks
Hi, I am wondering if your theme can do the following.
I want candidates post their resumes for free. And if an employer wants to contact them he has to subscribe to get access to all contact details or inbuilt messaging system. Can it be achieved with your theme?
I mean something like paid resume access package?
Thank you.
Hello,
there are tow ways to do that:
1) by following this tutorial: https://wpjobmanager.com/document/tutorial-require-an-active-job-package-to-view-resumes/ In this case employer will not see candidates at all until he purchase a package
2) or with this addon: https://plugins.smyl.es/wp-job-manager-packages/ which is probably what you need.
So you will need a Resume manager addon and WP Job Manager Packages addon to achieve that.
Thank you.
Great, than you for your reply!
Sure 
As for this theme, or in general, but I like this theme Is there added funcions, memberpress/gravity forms? That allows client can login and place listings, such as properties, or cars, or models, but can only access their items according to parameters set.
Example: i am selling a car in los angeles, i upload images and specs, but cannot alter other inventory items.
Hello, you probably looking for a car dealer theme or a real estate theme, or something WooCommerce based. By your description I see that Jobseek is not suitable for you, its a job board theme and it is hardly can be reconfigured to what you asking about. Thank you.
Hello,
Everything is missed up!
Thanks but please have a look at the header display of all pages! All previous issues regarding the full width header image shrunk in all pages and the Job/Resume spotlight element carousel view is not working!!! What happened? I didn’t event accessed the admin until now to see what is happening.
Please check and fix urgently today
Best regards
Hello,
Everything seems to be working fine now. Thank you a lot for your fast and effective support
Best regards
Sure, glad to hear that Thank you.
Hi, first of all, great theme!! Is it possible that when a jobseeker responds to a job, the message will go to the owner of the platform it self in stead of the job poster? This because the platform will be for a child daycare and they want to keep supervision on all the job posters. I am hoping to hearing form you. Thanks!
Hello,
who will post a jobs, you or the website visitors? Also, if you will receive the applications instead of a job poster, which way they will get information then?
Thank you.
Hi, thank you for your respons. The visitors (companies) will post the job. When a job seeker visits the job he or she can respond, this response has to go to the site owner. After this, the site owner will contact the job poster. I know it is devious, but the reason for this is safety. Thanks.
Hello, yes it is possible, just create a ticket in our support system when you prepare the installation with the theme and we will provide you with the fix. Thank you.
Hi, thanks a lot! I still have a few questions: is it possible for a job seeker to post a resume with first name and last name, but when the resume is published, only the first name will be displayed? Is it possible to ad an address rule? Finally, is it possible for the google maps dots to have a different colour per category? For example IT is a red dot, Sales is a blue dot? Thanks!
Hello, these are quite unique requests, it will require customization, barely you will find a theme that offer such specific features out of the box. Thank you.
Hi, thanks for the response. I have two final questions before acquisition: is it possible that when a resume is posted, this has to be approved by the site admin before it is published? Also, is it possible for a terms and conditions option before publishing?
Hello, of course resumes can be moderated, there is a string for that. Terms and conditions can be added to the form with small customization, or with WP Job Manager Field Editor add-on. Thank you.
Hello,
Any updates about the file validation problem?
Thanks
Hello, your ticket solved now, thanks.
Hello,
Everything is missed up!
Thanks but please have a look at the header display of all pages! All previous issues regarding the full width header image shrunk in all pages and the Job/Resume spotlight element carousel view is not working!!! What happened? I didn’t event accessed the admin until now to see what is happening.
Please check and fix urgently today
Best regards
Sorry, that was my mistake, this is custom piece of code and it happens sometimes because its not fully tested. Please check now.
Hi, before buying, it would be possible to have the josbs search map at a sidebar at home? Thanks
Hello, jobs map can be a separate element, so probably yes. But I wish to see if you have any examples to give an accurate answer. Because this is quite unusual request and I’m not sure what exactly you imagine. Thank you.
I mean something like this. https://www.dropbox.com/s/6kgne243efzvz0s/Captura%20de%20pantalla%202017-02-22%20a%20las%2010.42.43.png?dl=0 Thanks
Yes, you can do like this. Note: at the moment map feature require to buy a third party addon – WP Job Manager Geolocation.
Ok, thank you.
Hi, Installed the theme and plugins but there is no candidate user role? There is only an employer user role. I can’t see where to add this.
Hello, this require Resume manager addon, did you bought it? Please read the description of the theme, its a third party paid addon. Thank you.
Your regular demo (excluding the plugins) has this user role on the registration page?
Sorry, this was a mistake. Anyway, you can create any number of various user roles, but what is the point if it lacks special functionality…
Hi, I am looking to buy a job listing theme for my company, but can we disable to login register functionality? I just want to list the jobs at my company.
Hello, sure you can do that. Thank you.
Hi,
Does the homepage need any special plugins not included in the download to set up to look like the one in the demo? Or can this be achieved by using the demo content?
Thanks
Hello, Basic demo version homepages – no, Advanced demo homepages – will lack only parts where it says “resume”, because it require Resume Manager addon. Thank you.
i have just purchased the Job Board WordPress Theme please request to support team that i have to go buy wordpress hosting or hosting any server .
Awaiting your prompt response…
Sheikh
Hi there! I’m sorry but hosting issues is not included in the free support scope but we recommend you Siteground. We keep all our themes there and we’re happy.
Hi CoffeeCream,
Thanks for getting the form working in lightbox but having problems with the following:
1. when you click on the apply for job button and send, how will i know what job they are applying for??
2. when i upload a word doc or pdf, the email from the form doesnt have the attachment to the message.
3. when click send i get a green alert saying ‘Thank you for your message. It has been sent.’ but before this is a green circle with a box with 4 nuimbers within .. something not showing up correctly.
Can these all be addressed please asap.
Thanks, Paul
Hello, please post a support ticket, there are several of us working on theme and support, and not all have access to comments section (who helped you in support system). We specially created a support system to be able solve issues easier – share code, screenshots, dashboard access, attach files, which is not possible in comments section. Please copy your question there. Thank you.
HI Rafal @ coffeecream,
sent PM on friday and no reply for:
I still need help with the below:
1. Hourly Rate: on the side isn’t showing up 2. ‘Share This’ on job page – I was told before purchasing this theme that this isn’t a paid plugin! Can you make sure what I was told is correct and send me the details on how to get this working. 3. The theme is the latest one as only download it this week. 4. Still cannot get the ‘apply for job’ contact form to show up as example 5. Woo commerce is installed. 6. How do I get categories to work??
Can you address the above asap please.
Regards, Paul
Hello,
I see that your ticket is left without reply from your side (our reply is last).
Anyway sorry for some frustration, here are correct answers:
1) We will release the new version of the theme this week, it will have it along with additional new properties. If its urgent for you – please contact us via support system and I will provide you with a new file version for that.
2) It is not require paid plugin, of course… Please read this: http://coffeecream.helpscoutdocs.com/article/84-social-icons-share-jetpack-plugin
3) Good.
4) Can you please give us a WP dashboard access in support system, it will be the fastest and easiest way to find why its not showing? All you need to do is build a form (you already have it if you imported demo data, only check its settings) with Contact Form 7 plugin. Then select that form in Job Listings > Settings > Contact a Job Form setting.
5) Good.
6) Please enable Job Listings > Settings > Categories setting.
Thank you.
Thanks Cooffeecream,
below just ones im having difficulty with:
1. hourly rate 2. Still having problems with ‘apply for job’ contact form to show up as example
let me know where to send my wordpress details.
Thanks, Paul
Just write us via profile page contact form: https://themeforest.net/user/coffeecream
sent.
Also having problems with the map on contact page when you look into my wordpress website.
Thanks
Hi Doyley, simply reply previous mail or send us another one.
Hi, after installing your theme on a clean version, I have a problem with the Add Resume (submit-resume/) page, it shows the following error:
Fatal error: Cannot redeclare non static WP_Job_Manager_Form::$steps as static WP_Resume_Manager_Form_Submit_Resume::$steps in /public_html/wp-content/plugins/wp-job-manager-resumes/includes/forms/class-wp-resume-manager-form-submit-resume.php on line 1057
Please advise
Hello, that is weird, can you please try to reinstall Resume Manager? This is the first time we hear about such issue, probably not all files copied correctly.
If it will not help, please create a support ticket and give us site URL and dashboard access.
Thank you.
Hi there, I have installed the theme apart from the demo content. when importing, I am getting an Internal Error. I have contacted my host and they have asked to contact you. Please could you tell me what could be causing this? Thanks
Hello, Internal Server error? This does not happened to any of other people who used the theme and imported demo data, I have no idea what might happened in your case. Your hosting support can provide the information from server logs about the error. “Internal Server Error” does not give any information at all. Thank you.
I have spoken to them and got the server log. Do you have an email I can contact you on with the details? Thanks
I’m sorry but it looks like you free 6 months support has expired. Please extend your support and then us email through contact form on our Themeforest profile page https://themeforest.net/user/coffeecream
Are you able to provide the requirements for this theme as there are no specs listed anywhere?
https://codex.wordpress.org/Template:Server_requirements
Hello Coffeecream,
We have moved our website from jobhouseghana.com to a new domain jobhouse.com.gh/jobs-in-ghana. This change took place in January 2017.
The problem is that, all resumes files submitted in 2016 are now giving error when you try to download from the front end or the dashboard.
The resume files seem to be linked still to the old website jobhouseghana.com even after migrating the site to jobhouse.com.gh/jobs-in-ghana.
Please note: the Resume profiles are accessible. Only the resume files are not going through.
We need help!
Hello, that is only means that you did something wrong while transferring the site, I do not see how the theme can be related to this issue. I think you need to run a script for batabase to replace old site URL to a new one. Thank you.
Hi Coffeecream,
The job page doesnt seem to show up the : Hourly Rate, Salary and the share this social media also the lightbox apply for job doesnt show up.. can you help please.
Thanks, Paul
Hello,
please make sure you have rate and salary enabled in Appearance > Customize > Job / Resume Listings.
Please create a support ticket, we can not help you in comments section with this amount of information about other questions. We need a site URL and some more details. These issues are unusual.
Thank you.
Hi, rate and salary are enabled… i’ll setup a support ticket now. Thanks.
Hello! A client of mine would like to do a small listing of spectacle professionals only, not really a recruitment site, more like a place where other professionals can meet other professionals by location and skill and review their resume. Is it possible to only have that part of resumes on the site as a homepage, and search talents by category or skill or location? Can I ad those search criteria’s to the slider on your homepage? Thanks.
Hello, yes of course you can use only resumes part, without jobs. So you also want a search form for candidates (or professionals) on homepage header part just like jobs in our demo? Thank you.
yes exactly is it possible?
Yes, you can do that.
