Hello,

That is because google map api have to be authorized for each domain separately, so if you changed domain, api key isn’t valid anymore, and you can probably see error when you open Google Chrome developer tools console. Following article explains API setup process https://qode.ticksy.com/article/9439/ and where it needs to be entered from theme options, but for anything else regarding Google map API key, you should consult instructions provided by google.

Qode

Hello there,

Bridge theme is compatible with WooCommerce, and support is achieved according to WooCommerce official instructions, so all their addons should work fine. For configuration of WooCommerce and its addons you can contact WooCommerce support, and also, if you need assistance with anything else related to our theme, you can contact our support at https://qode.ticksy.com/

Qode

Hello,

Remove anchor id from that row, and add row ID instead, and then target that ID trough custom link like this for example:

Qode

That’s perfect! Thank you so much.

You’re welcome.

Hello there,

Migration was not performed correctly, and links are still pointing to temp domain https://www.screencast.com/t/i0Qyefy6xq

You should follow this guide regarding moving WP installation. This also refers to migration from one server to another​ http://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-site/​

Also, for support related questions please submit a ticket directly to our support at https://qode.ticksy.com

Qode

Hello,

Please contact our support by submitting a ticket at https://qode.ticksy.com and share a link to your website in your ticket, so they can see sidebar which is being used and to be able to provide you with precise answer.

Qode

Hello,

And thanks for the interest in our theme.

You can import any demo at any time, but because each demo will import content, it will overwrite existing demo so in order to test different demos, and to see which elements and options we used, it is good practice to install WordPress on your PC, and then to try different demos – helpful guide for local installation https://premium.wpmudev.org/blog/setting-up-xampp/

Qode

so I can import different demo’s and it will create the pages, but without the demo images, etc? This will be fine with me if that is the case…

Hello,

No, you have to clear previous demo, because imported pages will be overridden with pages and content from another demo. That is why we are suggesting to try different demos on local installation. Demo import process is explained within theme documentation on the following link http://bridge.qodeinteractive.com/documentation/3-demo-content/3-1-qode-import/

Qode

Hi there,

Try disabling page transitions from Qode options > General, because header needs to be refreshed, and with transitions, only content is being reloaded. Our support can check this closer if you submit a ticket at https://qode.ticksy.com/ , and also provide WordPress admin access in your ticket.

Qode

Thanks a lot! That’s the best solution, works perfectly!

You’re welcome.

Hello,

You can restore deleted pages from trash https://www.screencast.com/t/o41phccUt but note that deleted items will be removed from trash after 30 days https://codex.wordpress.org/Trash_status

Qode

It’s more than 30 days, how to get it back ?

Hi again,

Then you cannot retrieve deleted items. Only possibility is to restore backup if you have one, or if hosting provider offers automatic backups, and if they keeping them for more then 30 days, you can contact your host and ask them to restore backup. Also, please understand that this is not related to our theme in any way.

Qode

Hi,

Support agent has been informed, and your ticket will be answered as soon as possible.​

Qode

Hello,

And thanks for sharing your findings with others.

Qode

Hello,

And thanks for writing in.

Visual Composer page builder is bundled with the theme, but front end editor is disabled by default because of some advanced java script functionality in our element. But, if you decide to use our theme, you can easily enable front end editor by following instructions from this article https://qode.ticksy.com/article/9537/

Qode

Thanks, is there any screenshots or videos on the front end page builder, will it be fine if i enabled it, made the whole website then disabled it again, if thats ok and page builder looks good I will be buying the theme today.

Hi again,

Here are few screenshots:

Qode

never mind! i found it! just have to use the Anchor ID in the row instead of Row ID. thanks for a great theme!

Hi,

And thanks for update. We are glad to hear that you managed to resolve this by yourself.

Qode

Hello there,

Please submit a ticket at https://qode.ticksy.com so our support can investigate this on your end. Also provide additional info in your ticket, like a link to a page with issue, so our support can inspect this.

Thanks, Qode

Hello,

You can import images with demo content by marking check box Import Attachments from Qode Import page https://www.screencast.com/t/4xURNLhr8 . In case that you are asking if you can use images on your site, please note that the images we use on our demo sites are copyrighted, and if you’d like to publish them on your site, you would need to purchase them separately. We bought most of our images on Shutterstock http://www.shutterstock.com/

Qode

Yes, I was asking about the latter. Many themes we’ve used have cc0 (royalty free) images on them so I was just checking. I’ll try to find the images on Shutterstock. Thanks.

You’re welcome.

Hi Benny,

This can be achieved with some custom css code, but please submit a ticket at https://qode.ticksy.com/ and provide a link to your site in that ticket, and our support will gladly assist you with this.

Qode

Hello,

Please follow instruction from the following article https://qode.ticksy.com/article/9535/

Qode

Hello there,

Probably you need to set media rule to cover 1250px . Our support can check this for you so please submit a ticket at https://qode.ticksy.com/ and provide WordPress admin access in your ticket.

Qode

Hello there,

Please submit a ticket at https://qode.ticksy.com so our support can investigate this on your end. Also provide additional info in your ticket, like a link to your website along with WordPress admin access.

Thanks, Qode

Hello,

Yes, you can hide author email with custom css code below:

.author_description .author_text_holder .author_email {
    display: none;
}

Apply the code from Qode options > General > Custom CSS field.

Qode

Hello,

Yes, support will reply to you in timely manner, and they are answering to all support tickets from oldest to newest. I personally checked your tickets, and you are actually posting your every ticket here, and there is no urgency in tehm, so please wait in line like other users, because it is really not fair to them, and there are many other users who are waiting for reply patiently.

Thanks for understanding, Qode

Hi Qode,

Of course I can wait in patience.

Cheers

Thank you Sammy.