107 comments found.
great theme. is it compatible with wmpl? is live streaming possible? is the event calender able to show a whole month same as the “event calender” plugin?
Hello there,
Thank you for your kind words.
Yes, our theme is wpml ready.
Could you, please, explain this part with event calendar?
We are using Timetable plugin, and here is page example where it has been used http://xpo.edge-themes.com/timetable/
Best, Edge
Support system is down. Please help: I’m having this issue “3. I imported the theme’s demo content but when I go to the schedule page, it just says “No event hours available!”. I checked some of the imported events and it appears that they are all missing hours. When I add hours and click to save/update the event, when the page reloads after saving, the hours are missing.”
Hi,
Problem with ticksy has been solved. Please, submit a ticket now here https://edge.ticksy.com and include your site URL with wp-admin access so our agents could take a closer look and help you.
Best, Edge
My ticket was submitted 21 hours ago. Updated with wp-admin access info. Thanks
Hi,
We located your ticket and our agent just answered you. Please, check response on ticksy.
Edge
Hi, The problem reported is not solved. Followed you instructions, updated the ticket and still no response from you (since friday 11 am).
Your ticket is answered so you could check response on ticksy again.
Best, Edge
The problem is not completely solved. Updated more then 24 hours ago and still no answer from you. This is very frustrating.
We checked this with our agent and this should be resolved now.
Please, check it on ticksy.
fullscreen-showcase how do I replicate the fullscreen-showcase ?
Hi,
The easiest way to get the same layout as on our demo website, is by importing the theme demo content like described in the following link http://xpo.edge-themes.com/documentation/#!/getting_started_importing_demo_content Once you import the demo content, just go to Settings/Reading and set which page you want to use as your home there.
Edge
the problem is that now the template is not working anymore, I get a white and unresponsive webpage when I activate it
Now I have reset the website, I have imported the demo content but still get errors http://congressi.formazionesalute.eu/fullscreen-showcase/
Hi,
We can’t see any errors on your page from our end. If you are still experiencing them, please submit a private ticket to https://edge.ticksy.com/ together with the detailed explanation of your issue so that one of our support agents can take a closer look.
Edge
Good evening, you can view the slideshow user tweet filtering for hashtag?
Hi,
Unfortunately there is no such options with our theme by default.
Edge
Hello, I have opened up two support tickets with no response. I’m still unable to upload memo content. I increased my server resources based upon the parameters you outlined. That still did not work. I am out of time for my clients project. I either need your assistance to upload the demo content or I need a refund on the theme so that I can purchase another.. Please respond. Thanks.
HI,
We have responded to your tickets so please check for the response on our support forum.
Edge
I have submitted two tickets to your support (https://edge.ticksy.com) in the past 24 hours and still have no response. Theme was purchased by my client and I provided purchase code via your ticket system. I thought I should also post here in case others are facing the same issues or you are not getting the support requests via your ticketing system.
1. On home page under “Who’s speaking” section, I can’t find where to change the roll-over color (currently set to blue). I couldn’t find anything in the documentation about this.
2. I ran into numerous issues trying to customize text and other elements. I would change the font or font size via “Edge options panel” and after saving the changes did not appear on the front end (cleared cache, etc and still nothing). I had to do most of the font and color changes in custom css as the theme options were not changing font/colors etc. Also there are many google fonts missing from the drop downs ie Montserrat.
3. I imported the theme’s demo content but when I go to the schedule page, it just says “No event hours available!”. I checked some of the imported events and it appears that they are all missing hours. When I add hours and click to save/update the event, when the page reloads after saving, the hours are missing.
Can you please respond here or via the ticketing system? This is frustrating. Thanks.
Hi,
Your tickets have been responded to on the support forum, so please check for the answers there.
Edge
Thank you for the timely response. In case anyone else has the same issue on how to change the rollover color for team members the css is;
body .edgtf-team-list-holder .edgtf-team-list-holder-inner .edgtf-team-image .edgtf-team-social-holder:after{ background-color: rgba(156, 25, 48, 0.5); }
You are welcome!
Hi, I have questions: 1)For each project, how many images can I upload? Precisely after a number of images generates different pages? For example: 1 2 3 2) In the registration form on the home page, can I enter the checkmarks to consent to data processing? (Privacy, for email marketing) Sorry for the language…i’m italian Thanks
Hi,
Thank you for taking interest in our theme!
1. If you are referring to the number of images that you can upload inside the single portfolio, there are no limitations. If this is not what you are referring to, could you please be more specific?
2. The registration form is created using the Contact Form 7 and you can add the checkmarks to it if you want, like described here https://contactform7.com/checkboxes-radio-buttons-and-menus/
Edge
I would like to know if uploading 100 photos. They are divided into pages?
Instead of the “contact form” on the home page I need the form to register for the site. Also, ask if there is a login page
Hi,
1. If you upload the 100 photos inside the single portfolio the portfolio item will not be divided into pages.
2. There is no default option for a front page registration with our theme.
Edge
Hi, could you please tell me how to edit the countdown timer on the homepage slider?? I have looked everywhere for it! Not in widgets, not in homepage backend.
Appears to be in Rev Slider area but I cannot locate the controls. Why so hidden?? 
Hi,
The countdown timer is located inside the Revolution slider used on the main page. It is added by adding the shortcode for the defined slider inside the static/global layer. You just need to create your own timer on some page, and then paste its code in the same place where the previous one is located in, or just change the parameters of the previous one in the slider.
Edge
Hi Edge,
Thank you so much for quick reply. I will go and tackle this! Still awesome theme. Website is looking amazing! 
You are welcome! Thank you for your kind words! 
You are welcome! I still have an issue though.
I have found where to change the text in the Rev Slider options. Where do I go to create the timer shortcode, please? I have checked the edge shortcode and I do not see an option for timer. Where should I be looking, please? Could you send me a code block of this, please? Cheers.
No worries. I found it. Sorted! Cheers, Edge. 
What are the php version and memory requirements for your theme and required plugins?
Hello,
Thank you for taking interest in Xpo.
Our theme will work well on servers with PHP version 5.4 or greater. But, please, note that by WordPress recommendation is version 7.0 https://wordpress.org/about/requirements/
You could check other values here http://xpo.edge-themes.com/documentation/#getting_started_troubleshooting_faq
Best, Edge
i just bought your theme and do have a big problem downloading the demo content. at “edge option – import” there’s only one drop-down option for xpo and no matter what i try (import type all or just single choice), with or without “import attachments”, i do get a “100 % – import is completed”-message within some seconds but there’s was nothing imported. i don’t have any problems with a time-out (like stated in your documentation)...the importer doesn’t really seem to try to import anything.
i’ve found tickets with similar problems in your support-system. but no solution for it. and btw i can’t login to your support-system via my envato-login. there’s no error message when i try but i always end up being logged out. that’s why i’m posting this problem here.
Hi,
This issue that you are having is most probably related to your server low resource settings. Could you please try to increase these values or ask your hosting service to do it for you.
max_execution_time = 300 memory_limit = 128M upload_max_filesize = 128M post_max_size = 256M Then check import functionality again.
If this doesn’t help, please submit a ticket to https://edge.ticksy.com/ not with your Envato account, but with your theme purchase code so that one of our support agents can inspect the issue that you are having closely.
Edge
i’ve done what you’ve suggested but import still doesn’t work. please have a look at the ticket i’ve already submitted some hours ago. thanks.
Hi,
Our support agent has responded to your ticket, so please check for the answer on the support forum.
Edge
so did i. does your support always need more than a day to respond, no matter how fast the customer is answering?
Hi again,
We found your wp-admin params, so our agent did import job on your behalf. Sorry for waiting a bit longer. Please, check your site now.
Best, Edge
Please check xpo.pot file cause I can’t generate good translation. My POedit alert me about duplicate in your file. Something is wrong.
Hi,
Everything seems to be ok with the pot file as far as we can see. You can try generating the translation with the Loco translate plugin. If this doesn’t help, please submit a ticket to http://edge.ticksy.com/ and one of our support agents will inspect the issue that you are having closely.
Edge
Amazing looking theme, dude! Really want to buy it.
I dont want to use the images but I like the demo content to remain for guide and ease of customisation. Is this possible?
Hi,
Thank you for your kind words, we are glad that you like it!
You can import the theme demo content without importing the images that come with the theme. You just need to follow the instructions from this link http://xpo.edge-themes.com/documentation/#!/getting_started_importing_demo_content and import the demo content without the attachments.
Edge
I have just uploaded theme and have not even started using it yet but it looks to be the best theme ever! And I have used every theme out there. 
Thank you very much! 
Hello, can You send me contact forms from demo?
Hi,
You should just install/activate the Contact Form 7 plugin, and import the theme demo content again, so that you get all of the missing forms. Just before your import the content again, delete the menus first so that they don’t get duplicated.
Edge
Thank You!
You are welcome!
In the purchase of this template, already comes the plugins: Visual Composer; Slider Revolution Responsive and Timetable Responsive Schedule?
This template to create a website for a design agency?
Hi,
Thank you for taking interest in our theme!
All of the plugins mentioned are included in our theme, with the extended licence so that you can use them for free on your website.
We are not sure what are you trying to ask with the second part of your question, could you please be more specific?
Edge
Can this theme handle concurrent sessions/workshops? We typically have 3-6 sessions going during each time block. Is this possible in your scheduler?
Hi,
Thank you for taking interest in our theme!
The events timetable can handle the multiple events at the same time.
Edge
This is great.One question, can it be customized for event listing for any user willing to post events for exposure purpose
Hi,
Thank you for your kin words!
Unfortunately there is no default option for this, and if you would like to have this kind of effect you would need to make some custom changes inside the default theme templates by yourself.
Edge
This is a really great looking theme!! Incredible job guys!
Thank you so much for your kind words!
My client want to know if the videos and stock images are included?
Hi,
Thank you for taking interest in our theme!
All of the content from the demo website is available for import. However we have bought the licences for most of our images and videos from https://www.shutterstock.com and if you would like to use them on your website, you would need to buy the licence for them.
Edge
Nice theme!
I don’t need an Expo theme, but I’m thinking of using it as the new layout for my travel website. So one question: is the register form in the slider from the demo made with Form7? I would like to use that for newsletter registration 
Hi,
Thank you for your kind words!
Yes the form the in slider was created with the Contact Form 7 plugin, so you can easily modify if for your use.
Edge
Really nice work!
Thank you a lot 