163 comments found.
You have not acknowledged my support ticket…if you aren’t going to give support, then please refund.
Hello,
Thanks for informing us about that. Please check your ticket and give us some further information about your admin account to help you better.
Thank you!
MT720720
So what do I need to do to fix the product categories? When I click the link to visit the category, it tells me no record exists.
Dear Sir,
Please submit ticket here: http://support.ytcvn.com, give us more detail for your issues (your site, admin account, some screenshot maybe). we will support you soon.
thanks!
I will submit the info after I get off work.
Loving the theme, just starting to get my head around it takes a few days but once you crack it, its amazingly easy to use. Is their a way i can change the very bottom copyright section to my own company ?
Everything you need to know you can find on youtube 
many thanks
Thank you!
Please feel free to contact us if you have any questions or comment for our product.
Thanks!
Hello, I really liked homepage-4 design. But I am using Magento. Do you have Magento version of this theme?
Thanks.
Dear Sir,
This magento version is updating now. It will be approve soon, so please wait some time
thanks!
hi free sale i want in this themes but my problem is about checkout
Dear Sir,
How about your checkout issue? Could you give us more detail to support you?
Please submit ticket here: http://support.ytcvn.com, so we will check your problem soon.
thanks!
Server not found
every place in order sample 3 order in side of product have a button check/uncheck
hi author already to paid our themes what next ?
ill sent in ticket but not responding 
slow support / no support from this author i want to money back
Dear Sir,
We apologize for our late response. Please send us your ticket number, we couldn’t find your ticket with your username. Please submit here: http://support.ytcvn.com We will support you soon after finding your ticket. Waiting for your response now
thanks!
already to send before but fron now on no responding
Dear Sir,
please give us your ticket number
thanks!
ticket no. MT720720
ticket no. MT720720
Dear Sir,
Please check your ticket, we have answered.
There are 2 tickets from you, the first is in March 09, we answered some hours after your requesting but no responding from you. The second is in today and we have answered, please keep tracking your ticket, contact us to resolve all of your issues.
thanks!
Will this theme have any issues with the woozone amazon plugin?
I have an issue. I imported demo data. Then i deleted all of the categories. I added my own categories and now the homepage says there are no products in that category. how do i add that category to display on the homepage?
It would have been amazing to know that I would need to buy a license for visual composer. For the future, please be upfront about additional costs.
Hello,
Thank you for contacting us. Depends on what you are talking about, we could answer as following:
In the first case with the woozone amazon plugin, our theme is not tested with the plugin. However, when you install our theme, we are ready to help you to check. You could send this plugin to us via our Support System here: http://support.ytcvn.com and we could assist you.
For the second problem with the categories, please open the homepage with the visual composer and choose your catagories to display them.
For the problem with the visual composer, please note that this plugin is along with this theme, if you are using this theme, you do not need to buy its lisence to update this plugin or doing something like that. We suggest you to contact with us at our Support System here: http://support.ytcvn.com to be assisted more quickly.
Thanks!
Hey there. I just want to say that I did have to buy a license for visual composer. It would not let me edit anything as I did not have a valid license. But that’s okay. I am working on recreating the site now. I ran into an issue tho. When i moved the categories to a different column, the category messed up and just says “categories” in a small font. Check it at www.memecrazed.net
Dear Sir,
Please submit ticket here: http://support.ytcvn.com, give us your detail: purchase code, admin account, FTP, so we will check and support all of your issues soon.
Thanks!
Hello there i just bought the theme, it is very wonderful and looks fantastic, but im having one or two difficulty’s getting my head round a few things. mainly the PHP version and a simple thing like keeping all the pages the same at the header. Any help would be great.
many thanks
Also saying no homepage components found.
Hello,
Thanks for informing us about this. Please follow your ticket #TF390464 at http://support.ytcvn.com, we have checked and replied to your problems there.
If you have any new issues, please don’t hesitate to let us know.
Thank you!
Can this theme support any wc vendor or other marketplace plugin such as wc marketplace?
Hey there,
This theme is compatible with the plugins you mentioned.
Of course, when buying this theme, if you get any problems, you could ask us via our Support System here: http://support.ytcvn.com.
Thank for your consideration and look forward to working with you in the future!
When the mobile view launch?
Hello,
Thanks for your consideration. This theme is designed to be fully responsive on all devices and its mobile layouts will be released in next 10 days. Please wait for that update.
Is it WC Vendors pro ready?
Yes, this theme works fine with the WC Vendors Pro.
When buying this theme, if you get any problems, please feel free to ask us in our Support System here: http://support.ytcvn.com
Excellent theme, clean and professional. Good luck with the sales 
Thank you!
nice job!
Thank you!
Hello Very good Is this the theme of RTL languages are supported? Is RTL be added in the next update?
Hello,
We are so glad to hear that you like this theme. Our WordPress theme all have RTL supported. Please checkout our demo at: http://wp.smartaddons.com/themes/sw_etrostore/, open the CPanel >> Advanced and you will see it here: http://prntscr.com/eey010.
Thank for your consideration and look forward to working with you in the future!
Amazing Work, Good Luck With Sale 
Thank you!
Congratulations! Nice Work, Good Luck With Sale
Thank you!
can the categories be switched to the left side on the category and product pages?
Hello,
Your idea absolutely could be done. In the administor panel, please go to Appearance >> Theme Options >> Product Options and choose Left Sidebar for Product Layout.
Thank for your consideration and look forward to working with you in the future!
Hello.I want to purchase this theme.Can i get a discount?
Hello,
Thanks for your consideration. This theme does not have any discount program at the present. However, we are running “Buy 1 Get 1” campaign for this theme, and we also have a policy called “1 To 1 Exchange Within 7 Days” for our WordPress themes. Of course, its price is also competitive and when buying this theme, you could receive its update versions for all your life time. This theme is going to update many indexes and mobile layouts soon, too.
We look forward to working with you in the future!
Thank you!
So if I buy it, I get one free theme?
Dear sir,
Of course, when you buy it, or any WordPress themes of us having logo “Buy 1 Get 1”, you will get one of six free themes mentioned in this article: https://www.smartaddons.com/blog/buy-one-wordpress-theme-get-one-free-limited-time?utm_source=themeforestt&utm_campaign=buy-1-get-1-feb2017&utm_medium=banner. You could read this article to have more information about this campaign now.
Thank you!
Lovely theme, congrats! ❤️
Thank you!
nice track
Thank you!
