26721 comments found.
Hi
Some of the visual composer icons are missing, can I enable those.. any idea
Waiting for your quick reply Thank you
Hello,
Please contact our support and try to explain this a bit. Also, including some screenshots can be helpful. You can reach them by submitting a ticket at https://qode.ticksy.com
Qode
Hello,
Thanks for explanation. Some elements are disabled, and some new elements were added. You can enable them from theme folder / extendvc / extend-vc.php file by commenting our to deleting lines which are disabling elements, but note that some of them may not be supported because we implemented some custom elements and functionalities.
Qode
Trying to import content for both Layer & Rev sliders, and either content is missing completely or they’re corrupt on import. I’m using your latest download file as source.
Hello,
Layer and Rev sliders needs to be imported from plugin Import option. This is covered for Layer slider in theme documentation http://bridge.qodeinteractive.com/documentation/3-demo-content/3-4-importing-plugins-content/3-4-1-layerslider/ and it is the same for Rev slider. Just make sure that you are importing correct file. For example, for layer slider, make sure that you are importing correct files https://www.screencast.com/t/kvCbqWXq (file name is LayerSlider_Export_Bridge..)
Qode
Thanks for the speedy response, I’m aware of where to find the content and how to import it, and as i said, content is simply missing or corrupt and not working.
Hi again,
Import is working fine on our side. Please check short screencast https://www.screencast.com/t/SmHMfBMYlye
You should try to download theme from Theme Forest again, and to try with these files. Also, try to disable all 3rd party plugins and try, and also update everything to latest versions. If you continue to have problems, please contact our support by submitting a ticket at https://qode.ticksy.com and they will investigate this on your side.
Qode
I’ve tried all of the above, no joy, i’ll open a ticket.
Thank you.
UPDATE PRE SALE QUESTION Dear QODE, I’d like to know if the theme is fully compatible with POPUPDOMINATION and FACEBOOK LIVE CHAT FOR WORDPRESS. And also I’d like to know if theme has a complete demo one click install. Please answer asap, Best, B.
Hi there,
And thanks for the interest in our theme.
1. We cannot give you guarantee for any 3rd party plugin beside plugins listed at Theme Forest items page, but in case that you encounter some problems, our support can help you with some minor modifications and debugging, and for everything else you will need to contact plugin author.
2. Yes, one click demo import is available in Bridge theme and you can find instructions in theme documentation http://bridge.qodeinteractive.com/documentation/3-demo-content/3-1-qode-import/
Qode
Hello, the demos are not working on your theme homepage. When you click, it returns a blank page.
Hello,
We just checked demo sites and they are working fine now. Can you check this again please.
Qode
Hello,
On the blog page, pagination… How can I change the color of the pagination boxes? And also, how can I change the color of the pagination boxes when you hover on them?
Thank you,
Hello,
This can be done with some css code. Just submit a ticket to our support and include a link to your blog page in your ticket. You can submit a ticket at https://qode.ticksy.com
Qode
Hi. Who could I talk to about getting a license where I can use the theme for multiple clients. My problem is I am targeting a particular niche and I am assuming I need a license for each site which is fine but I don’t want to have 300 and growing licenses to manage on the backend of my envato account. Do you have a sales email for me to talk more specifics with?
Hello,
And thanks for the interest in our theme.
You can ask all pre sale questions here, or email us over profile page https://themeforest.net/user/qode . Regarding licenses, beside regular license which needs to be purchased separately for every installation, another type of license is available on Theme Forest and that is Extended license. An overview about all licenses can be found here: https://themeforest.net/licenses/standard
Qode
Hello, we do get such an error trying to import bridge demo – PHP Warning: Illegal string offset ‘number_of_chars’ in /home/spatwoje/public_html/wp-content/themes/bridge/functions.php on line 1081 Can it be related to the new update of wordpress to 4.7.3 or is it something different?
Hello,
Lines of code around line 1081 are representing array, and this shouldn’t trigger any warning. Maybe you could try to update theme to latest version. Since warnings shouldn’t be enabled on live enviroment, you can simply disable php warnings and wp_debug because they are not errors. If you want, our support can investigate this for you, just submit a ticket at https://qode.ticksy.com/ and provide WordPress and FTP admin access in your ticket.
Qode
There were more error lines, but mainly the problem was that demo could not be imported.
Hi again,
Demo import issues are commonly related to low server resources. Please try to increase PHP directives like below or ask your host to do that for you:
max_execution_time = 300;
memory_limit = 128M;
upload_max_filesize = 64M;
post_max_size = 256M;
Then, try demo import again. If you continue to have problems, please submit a ticket to our support at https://qode.ticksy.com and provide WordPress admin access in your ticket, and our support can try to import demo for you.
Qode
Hi, my client is having issues where when they share a post using your theme the description shared for LinkedIn is another post. Can you help me with this? I’ve tried everything I can think of, but this is a basic plugin in your theme so I really don’t think there is user error here. Thanks!
Kana
Hi Kana,
Please submit a ticket at https://qode.ticksy.com so our support can investigate this on your end. Also provide additional info in your ticket.
Qode
Hi,
I tried to remove the header on one page in full screen sections using a display:none, but now the full screen sections do not cover the screen’s height anymore… Is there any way with CSS to remove the header (on one page only) without creating those gaps ?
Thanks !
Hello,
We didn’t have similar requests so I can’t tell for sure, but since full screen sections dimensions are generated upon page load, and when script calculates all elements on a page, it is logical that removing some element with css may create strange gaps within content. But you can ask our support regarding this. Just submit a ticket at https://qode.ticksy.com/ and also include a link to that page in your ticket.
Qode
Hi, I managed to solve that problem, thanks.
I have another question : is it possible to remove the scroll effect on full screen sections ? (it slows the passage from one section to another) I’d like them to be more fluid, or even instantaneous, like in a powerpoint slideshow for example. Is it possible to remove that effect via CSS ?
Thanks a lot !
Hi again,
Scroll effect is controlled with java script, and it cannot be removed with css unfortunately. This will require modifications and some codding skills.
Qode
hi, I’ve purcheased 2 copies of your template bridge, because I’ve 2 different website. On the first website I’ve been able to install it and everything is ok, but on the other one, were I’ve already installed another template, when I have finished to install bridge and I try to switch from the old template to bridge, wordpress stop working….Coul you help me?
Hi there,
It is probably due to PHP version and lower PHP directives for your hosting plan. Try setting PHP to version 5.6 and also you can try to increase PHP directives like below or ask hosting support to do that for you:
max_execution_time = 300;
memory_limit = 128M;
upload_max_filesize = 64M;
post_max_size = 256M;
If you continue to have problems, please submit a ticket to our support at https://qode.ticksy.com/ and we will investigate this further.
Qode
PRE SALE QUESTION – Dear QODE I really appreciate your theme and I’d like to buy it. Before, I’d like to know something more about it, in particular: 1) Wich popup subscription plugins are FULLY COMPATIBLE with theme? 2) Which live chat plugins are FULLY COMPATIBLE with theme?; 3) Do you have COMPLETE DEMO ONE CLICK install? Best, B.
Hi there,
And thanks for the interest in our theme.
1. We didn’t test these plugins, and we cannot guarantee that they are going to work 100%. Plugins are certainly loading some custom JS functionality so you will probably need to disable page animations from Qode options > General (animations when navigating trough website) because of possible JS conflicts. Also, since support for these plugins ins’t integrated by default you may need to style them with some custom css code in order to have styling which will follow with theme styling.
2. We cannot give you guarantee for any 3rd party plugin beside plugins listed at Theme Forest items page, but in case that you encounter some problems, our support can help you with some minor modifications and debugging, and for everything else you will need to contact plugin author.
3. Yes, one click demo import is available in Bridge theme and you can find instructions in theme documentation http://bridge.qodeinteractive.com/documentation/3-demo-content/3-1-qode-import/
Qode
Hi, how can i remove the separator from a slide? i can’t see the option under edit slide.
Hello,
Option is there, please check screenshot https://www.screencast.com/t/hNCLmLLjH8Us
If you still cant find it, please submit a ticket to our support at https://qode.ticksy.com and provide WordPress admin access in your ticket so they can inspect this on your installation.
Qode
Hi, I have updated WordPress to the latest version – WordPress 4.7.3 and have download and succesfully installed the latest version of the theme but my visual composer is no longer working. Any ideas how I can fix?
Hi there,
Also update Visual Composer. After theme update you just need to uninstall it and to install it again. Update instructions can be found here http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/
Also, we have video tutorials regarding theme update:
https://www.youtube.com/watch?v=duvezfgPrLY&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaV&index=5 https://www.youtube.com/watch?v=NI7LJwkXUAA&index=6&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaVQode
Hello, I’m having compatibility issues with Modern Tribe’s Events Calendar plugin – do you have a workaround to make it compatible? Thanks!
Hello,
We need to see what is the issue, and to check if it can be fixed in case that it is caused by our theme, but first it would be good to contact plugin author for support, and if they cant find anything then also try contacting our support. You can reach them by submitting a ticket at https://qode.ticksy.com/
Qode
Slider continues to show above other page elements when scrolled, only a chrome http://breatheproject.com.au/ Are you able to assists? I have also logged a ticket with QODE.
When I set a Posts Page to Blog, my blog templates disappear from the page view. Do Reading > Posts Pages need to remain blank?
Hello,
Yes, blog templates have posts loop inside, so leave Reading > Posts Pages to blank and just change page template for your blog page to one of blog page templates, according to your needs and liking.
Qode
Hi, can we get rid of the second button in the Quode Slider?
Thanks.
Hi,
Yes, simply edit slide and remove button title and link https://www.screencast.com/t/ukBMEbdJRGSx
Qode
Hi,
That was easy. Thank you!
However it makes the slide shorter, can I made it bigger in height still?
Hi again,
Yes, you can define slider height. Please read Qode slider instructions on the following link http://bridge.qodeinteractive.com/documentation/8-qode-slider/8-6-using-the-slider/8-6-3-basic-usage/
Qode
Thank you very much!!!
You’re welcome.
Hi, Can I make the header menu background transparent for http://demo.qodeinteractive.com/bridge54/ Also can I change the fa-bars to something else.. thanks!
Hello,
Vertical menu area with like in demo 54 cannot be set as transparent because element is positioned over document body, so even if we set it to be transparent it will inherit document background. Icon can be changed with some custom css code, and for that, please contact our support by submitting a ticket at https://qode.ticksy.com/
Qode
Bummer! I did get it transparent but the bar was still white and the menu was transparent. Wish I could only change the white bar to transparent and leave the menu white. Thanks so much for your response!
Hi again,
Share a link to your site so we can see current state of your menu, and if it can be changed with additional css code. If your website is in maintenance mode then please submit a ticket to our support at https://qode.ticksy.com/ and also include WordPress admin access.
Qode
One more question. Can I move the fa-bars/menu from the right of http://bridge59.qodeinteractive.com/ to the left? If so, how? Thanks!
Hello,
Unfortunately not, Left part of the menu is reserved for mobile menu button, so moving side menu opener button to the left will overlap mobile menu button. Because of this, we didn’t append option for changing button positions, but depending of header settings, and if you don’t need to left positioned side menu button on mobile, I think that it is possible to change its position with some custom css code, but for that, please also submit a ticket to our support.
Qode
One question guys. I installed a demo of the theme, but I would like to put some parts of another demo. How can I do this ?, thank you very much !!
Hello,
If you want to import another demo, you have to clear previous one as explained in theme documentation http://bridge.qodeinteractive.com/documentation/3-demo-content/3-1-qode-import/ but you can install demo locally in order to copy pages to your live set or to see which options we used. So install WordPress on your local machine (localhost) and then to try different demos. In this way you can see which options we used and you can reproduce that on your live page.
Qode
thanks for your advice. I’ll do it. Can I export visual composer templates to the pc and then import to the web?
Hi again,
You can copy entire page from text editing mode https://www.screencast.com/t/YDHyEBDfYSm and then simply paste it to some page on your live website.
Qode
I get it. Thanks for the explanation, do not think about it. Thanks again. Last question on this topic. If when I import a demo, I choose only the option of “widgets”, I lose all the configuration of the previous demo that was imported?
Hi again,
Yes, importing options will override all current options, but you can use Import / Export options https://www.screencast.com/t/5VqdqeztK if you want to save your current options and to import them again at some point.
Qode
How can I disable the fade in and move up transition on header slider text/title so it’s always constant?
Hello there,
Change header type from Qode options > Header, and set it to Fixed.
Qode
Sorry, I don’t mean the header, but the qode slider on my homepage? Now the text fade in. i just want the text and button to be constant, not moving?
Hi again,
Such an option does not exist unfortunately, but our support can try to provide you with some css workaround. Try contacting them regarding this by submitting a ticket at https://qode.ticksy.com and also provide a link to your website in your ticket.
Qode
