23226 comments found.
i’m using porto product category, how do i center the content of the product
Hi,
Sorry, I did not understand your point. Can you please explain your issue with the help of the screenshot.
Thanks
i try to set display to 3, it center but the image is larger, i want to keep the image size the same as other category, so i just need to center these.
thanks
Please set the display to 3 and then add the custom CSS to change the size of the images. Please set it to 3 then give me the URL of that page I will tell you the custom CSS code.
Thanks
Is there an issue with the page alignment of BuddyPress? The BuddyPress pages have no left and right margins. Please advise.
Hi,
Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
After purchasing the support extension please contact us through our support system so we will check and solve the issue on your site.
Thanks have a great day
HI, After uploaded unzip the files and copy porto unzip file to wp-content/themes/ , wordpress fail to run and appear error message :
Parse error: syntax error, unexpected ’:’ in /var/www/vhosts/carwood.com.hk/httpdocs/wordpress/wp-content/themes/porto/inc/functions/general.php on line 355
Thanks Philip
Hi,
Have you purchased the theme? If yes, then please contact us through your theme purchased account to get the free support of the theme. I hope you will understand our limitations.
Thanks
hi will you please tell us if i purchase porto theme then we need to spend some amount every year or this $76 one time amount, further there is no need to pay any amount. Please respond us , waiting for your reply
Hi,
First of all thanks for showing interest in the Porto theme.
Yes, you have to pay this $76 for only one time. If you will need the more support for the Porto theme after 1 year or expire of the support period then you have to pay $41 for renewing your support period of next six months.
If you will not need any support after one year then there is no need to pay $76 again and again or not pay any more amount to us.
I hope I am clear now if you have more query please ask.
Thanks for your time.
Have a great day 
ya thanks for reply . I understand all things, some minor doubt i have , I am from india. how can i pay money in indian rupees. or At this time is there is any discount or offer on porto theme. On how many website i can use this paid theme
Hi,
You can not pay in Indian rupees. And sorry there is no discount offer for Porto theme.
You can use this theme only for one domain with one license. All themeforest products allows One license for each domain on which you will install the theme (sub-domains or multisite installation does not matter though).
So regardless of number of clients, license works with number of domains. So if you are building 10 websites, you need to purchase 10 regular licenses for that etc… These are license usage policy of ThemeForest (and we have no control on this), you may wish to confirm from Themeforest here:
https://help.market.envato.com/hc/en-us/requests/new There is no unlimited usage license.Thank you
when compile default css not work in skin menu return http 500
HI,
Have you purchased the Porto theme? If yes, then please contact us through your theme purchased account to get the free support of the Porto theme.
Thanks for understanding.
Hi, how are you!
They hacked my wordpress page and I had to reinstall everything, updated to version 4.7.3. When I want to install any demo I do not install the menus and does not progress from the “Processing menus” state, I await your response. Thank you!
Hi,
I think you are using the PHP 7 version. Can you please change your PHP 7 version into PHP 5.6 because Ultimate Addons for Visual Composer did not support the PHP 7 version. So please before installing the Demo change the PHP version and after install the Demo you can revert back to PHP 7 version for the fast speed. I hope PHP 5.6 version did not create the problem for you.
IMPORTANT: The included plugins need to be installed and activated before you install a demo. Please check the Porto >> “System Status” tab to ensure your server meets all requirements for a successful import. Settings that need attention will be listed in red.
Thanks
Hi, i hope you are doing fine, i want if it’s possible to send me translation files for germany & french to my email please: contact.mobilez@gmail.com thank you
Hi,
Please download the translated files of both languages here: https://www.dropbox.com/s/1uv1ovcvb4t3xg8/lang%20files.zip?dl=0Thanks
Hello team, are the stock photos included in the price?
Hi,
First of all thanks for showing interest in the Porto theme.
Sorry to say that these images are only for demo purposes, once you import demo content it will come into your site but you will need to change these images before launching your site. Envato license does not allow usage of these same images in final public site.
Thanks
Thank you for your swift reply. Does your theme have adaptive image size technology built in i.e. for laptop larger / high resolution while for mobiles lower res, smaller images to be served? And is your theme Wordpress MEGA menu (zanmb) compatible?
Yes, our theme is fully responsive and adjust the sizes of the images according to the screen sizes. And sorry to say that our theme is not compatible with this mega menu plugin (zanmb).
Thanks
Hi Team
I am interested in your theme. Just wanted to know, is it possible that we implement Mega Menu in both Left & Top side
Hi,
First of all thanks for showing interest in the Porto theme.
Yes, you can add the mega menu in both left & Top side. You can check it here in our demo site: http://www.newsmartwave.net/wordpress/porto/shop1/ http://www.newsmartwave.net/wordpress/porto/shop4/Thanks
Hello Sir,
I purchased your theme and created a website. Its working all fine but I have 1 doubt. Whenever I am adding a product under any category then the URL of the product is coming as “http://www.acehardware.com.eg/product/tain-sport-bottle-0-35-l/”.
Whereas what i wanted is, It will form a structured way like a tree format. In the URL, the product name should come under the product category name. For example it will be like “http://www.acehardware.com.eg/product/kitchen-dining/tain-sport-bottle-0-35-l/”
Let me know how can i achieve it. Any help would be appreciated.
Hi,
You can set it from Settings >> Permalink >> and set the Product Permalinks for the shop and product pages.
Thanks
Hello Sir,
How can I delay Dropdownbox that is coming when I hover the menu items? I need to delay it for 2 sec. I tried it with some CSS but no success. Can you please let me know that ASAP.
Thanks in advance
Hi,
Sorry to say that you can not change it for 2 sec. There is no option in the theme and can not do that with custom CSS code.
Thanks
All the widgets and side menus disappeared after updating the theme to 3.5. I can add all of these widgets manually but if you have a big site with a big store, then first hard to remember the widgets used and second it was a lot of wasting time it took me to restore all of the widgets back to what it was.
Can you give me a reason why this happening?
Hi,
I think you have updated the theme but did not update the theme’s plugins and WP to the latest version. After the theme update, you should update the theme’s plugins and also make sure you are using the latest version of WP as well.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
Hello, How can I order comments in woo commerce so that they appear from newest to oldest?
Hi,
Please read this article here about to add the comments in the Order: http://stackoverflow.com/questions/27144737/how-to-display-woocommerce-customer-order-comments OR use this plugin: https://wordpress.org/plugins/woocommerce-order-notes-window/Thanks
I need to make a site that can receive orders but the payment to do later. Is it possible to order the products by skipping the instance of choice of the payment method? Thank you
Hi,
First of all thanks for showing interest in the Porto Theme.
No, you can not skip the payment option. You should use any of them without payment option you can not place any order. You can set the Cash on Delivery option in Payment options but not skip this.
Thanks
Is it possible to set “breadcrumbs” OFF , and even have the option to override them to point to another link? I’d like to do this via a template file, specifically in “child-theme-folder/content-member.php”?
Hi,
Yes, you can set the Breadcrumbs OFF from Appearance >> Theme Options >> Breadcrumbs.
Thanks
What I’d like to do is add some code to content-member.php to make this automatic for that content type.
Can you please explain your question more with the help of screenshots what you want to do in breadcrumbs and Member section? I really did not understand your point.
Thanks
I have various sections in a site that I would ike to be able to turn off breadcrumbs in, or override with something different. I’d like to do this using php in the template files. Eg if I have 1000 content page in a certain section then I’d like to be able to use php to turn off breadcrumbs via the template file. but only for that section, leaving breadcrumbs on for rest of the site.
Hi,
If you want to hide the breadcrumbs on some page you can do this from Page Options. Please edit your page where you want to hide it >> Then in page options >> you can find the Breadcrumbs >> Select the Hide Breadcrumbs option and save your page.http://prntscr.com/ehg0do
Thanks
I know I can set breadcrumb settings through page options.
As mentioned, I would like to use php in the template file to try to do this instead of having to go in and add that option for 1000 pages.
Is there php I can use in the template file content-member.php to do this?
HI,
Sorry to say that you can not make the changes through the php code. It requires a lot of customization in the different theme files not only content-member. As you know that we only give our dedicated support for the theme related issues not for the customization in the theme. So ask your developer to make it possible for you. I hope you will understand our limitation and cooperate with us.
Thanks and have a great day
Great to see our theme(Porto) featured in our latest Tuts+ Thanks for developing this theme
Hi,
Thanks for liking the theme.
Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
Hi, just wandering if your team is working on getting porto up to date with the upcoming WooCommerce 2.7 that’s going to be ship on Tuesday, March 14th
There is over 1900 commits changes. There is also many template changes. https://woocommerce.wordpress.com/2017/02/28/woocommerce-2-7-release-candidate/Hi,
Yes, we know that and we hope that there will be no big effect on our Porto theme after this update. If the templates will update then we will also release our Porto theme very next day and make compatible with it.
Thanks for your time:)
Also, I have a standard border-radius at my slider. But the settings are ‘off’ in the Compile Default CSS.
Hi,
After turn off the settings, please click the Theme CSS button and Plugin CSS button one by one to compile the default CSS of the theme.
If your issue will not solve then please contact us through our support system so we will solve it for you.
Thanks
Thanks I will do. I have still one question, how I disable all the standard margins of the visual composer. Now my slider have a top margin en right margin. How do I turn it off?
Can you please send me the site URL and also send me the screenshot of your issues.
Thanks
This is my screenshot. It’s about the area’s with the red alignment.
Can you please contact us through our support system so we will check and solve the issue in your site.
Thanks
How do I Change text from add-to-card button?
Hi,
Have you purchased the theme or this is your pre-sale question?
If this is your pre-sale question then please read this article you can easily change the text of add to cart button. https://docs.woocommerce.com/document/change-add-to-cart-button-text/Thanks
Thanks for the theme. I use it for my second costumer because i love it!
Only this time the plugin “Visual Composer Addons” is in conflict with Wordpress. After installing the plugin, I want to create a new page. After that an error is showing up: Internal Server Error.
I deactivate all the plugins. That’s why I know that the error is be created by “Visual Composer Addons”.
Could you help me out?
Hi
Thanks for liking and using the theme.
I think there is an issue with your server settings did not meet the theme requirements. http://newsmartwave.net/wordpress/porto/documentation/#install
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support. Thanks for your understand.
Thanks have a great day
Thnx for helping. I buyed a new license before I use it today…
I have checked at my hosting for the server settings. Everything is ok. But it’s still in conflict. If I activate the addons plugin…
Hi,
Can you please contact us through our support system so we will check and solve the issue in your site. We have to debug your site also please send us your FTP and WP admin login details in ticket.
Thanks
