1463 comments found.
Category only have 1 page but your plug in shows 5 pages. When the user click page 2, there are not items.
Our setting for grid 48,96,192 Display 48
We only have 42 items. But it’s showing page 1, 2, 3, 4, 5 when it should be only page 1.
Dear sir,
Please create the ticket via this submission link: http://support.ytcvn.com. We will check and response your answer.
Thank you!
Hello, I have some pre-purchase questions. 1) Do you have Color/Size/Other options Swatches for 2.1.x version? 2) Do you have any pop-up for add to cart?
Thank you, Cristi
Dear sir,
Thank you for interesting in our theme. All the things you mentioned above are included in Market theme. We make sure that you can do much more than that with this template.
Thank again!
Hello,
Thank you for your quick response. Where can I see these features into demo? Can you give me a link please?
Thank you!
Dear sir,
You can see some of visual features here: http://bit.ly/2mAryPl. Other features like Color Options… you can control and change in Admin Panel when you install and configure them. Additionally, here are unlimited colors for you to change!
Thank you!
Sorry for bagging you but I need to be sure that this theme support these two options for magento 2.1.x
option swtaches like this, not only for colour: https://gyazo.com/5fae0e1da7c01dfc6aa440d462efb65d
I asked that because in the description you specify that is available only for magento 1.9.x version https://gyazo.com/ac73cd5e8035115a318e32555d6d7cb4
Thank you
Dear sir,
We are sorry for not having updated this description yet. We are sure that your feature you prefer also included in Magento 2.1.x.
Thank you!
Great,
Thank you for your response.
Have a nice day, Cristi
You’re welcome! 
great design, no support 
i have a tichet for more than a week and no reply…also the speed is very low
i tried to use other language and is not working…
Dear sir,
Sorry for being late. We may miss your ticket. Please send us your ticket number. We will check again.
Thank you!
Ticket #TF194417 , i solved some of the issues but now i can not upload product image, can you please advice?
Dears sir,
We received your ticket. We will reply you today!
Thank you!
hello, can you reply to the tichet?
i wrote somthing else on the tichet, can you please take a look?
Dear sir,
Sorry for being late. We will reply your ticket today!
Thank you!
Hi, I’m about to buy this template. Just like the other customer Alexco_us, I want all psd files for 15 template (http://joxi.ru/BA0bxkDcDWLYmy). After purchase, can you send the links to download ?
Dear sir,
It’s absolutely yes. When you purchase our template, you can ask for all psd files. We sill send you the link to to download.
Thank you!
How long does your support team responds to ticket, i have open ticket for about 8hours now and the is no support.
Dear sir,
We will response all tickets in 24 hours. Please wait! In other case, please give us your ticket number, we will check again and reply you!
Thank you!
TF382968
24hours now but still
Dear sir,
Sorry for this lateness. We will response your ticket today!
Thank you!
Thanks
Hi,
I already disabled the review module. But now I want to remove the star rating functionality.
How can I disable the star rating from my category page and product list page?
Thank you in advance.
Dear sir,
To turn off this functionality, please come to STORES >> Configuration >> ADVANCED >> Advanced, then you choose option that means turn off “Magento_Review”
Thank you!
I already turned that off. But the star rating functionality in the category view is stille there.
How can I remove those stars
Dear sir,
If so, please create the ticket via this submission link: http://support.ytcvn.com. We will solve that problem for you!
Thank you!
Dear sir,
Please clear cache before submitting ticket. It may get issue from cache.
Thank you!
Just a quick question,
How do you change the number of related items to more than 4?
Dear sir,
The limitation of the Related Product is configured at SM Market >> Product details >> Related Product Limitation. And to change the number items per row, you can modify the item numder at this file: \app\design\frontend\Sm\moza\Magento_Catalog\templates\product\list\related.phtml Please take a look at here: http://prntscr.com/egi2y3Thank you!
DEMO HOMEPAGE ERROR ON http://magento2.flytheme.net/themes/sm_market/thailand
“We’re sorry, an error has occurred while generating this email.”
Dear sir,
The error is fixed!
Thank you for noticing us!
Hello. I bought your template (https://themeforest.net/item/market-premium-responsive-magento-2-19-store-theme/8945695) few days ago. When i was downloading this theme, i read that all 15 PSD templates includ in this purchase in your page http://prntscr.com/ef17u7.
I need only all your templates. We found him lately, because our site need to redesign (our site is not using Magento). We saw that this template include different layouts and we liked it.
When i bought him, i saw in the PSD folder, that only the 1st version of 15 declared was loaded.
Tell me please, where other all 14 templates and them .PSD different sizes for other devices?
Dear sir,
Please give us your exact purchased code and private email. We will send you the link to download file. The reason why we do not upload all files is that they are too heavy
Thank you!
Hello.
Thanks for your answer. Here is my Item Purchase Code – aa32ba42-c07f-41df-bb89-ca958bb53ae0 muzyka.olexander@gmail.com –- please send me download file on this e-mail.Dear sir,
We sent you PSD File. Please check your private mail!
Thank you!
Thank you.
I was happy when you sent me this link, but it is not working. In this archive only 7 .psd templates, not 15. Please give me correctly link which will be work. I cannot unzip this archive When i try unzip this archive i get Error. That’s not impossible
Dear sir,
Please check the private message. We already replied you!
Thank you!
Thank you for your help.
But this is not all templates about which I have spoken. You gave me all templates only HOME PAGE (index) as in the screenshot – http://joxi.ru/brRnwXbiveXKr1
I am saying about all .PSD pages which are in this folder http://joxi.ru/BA0bxkDcDWLYmy such us: - About_Us - Contact_Us - Detail - Listing_Grid - Listing_List
It is very important for us. Please give us all 15 .psd templates for each page that are in this folder http://joxi.ru/DmBR9oktLbXkmP, except for INDEX (Home page)
I hope for your help. Thank you!
Dear sir,
We see that you contacted with us via 2 separate private email accounts. Please tell me which email account we can send you the link to download?
Thank you!
You can send me the link to this email ppc.aleco@gmail.com
I will be wait. Thank you!
Dear sir,
Please check your private mail! We sent you the link to download files.
Thank you!
It seems like your document area is not working. Can you please update link of your document area.
Dear sir,
We checked and saw that it’s still working normally. Here are links: http://prnt.sc/efe3x7 and http://prnt.sc/efe6bd. Please try again!
Thank you!
Good afternoon! For updating what files to load?
Dear sir,
Please create the ticket to ask for file update via this submission link: http://support.ytcvn.com.
Thank you!
Good afternoon! For updating what files to load?
Dear sir,
For supporting and file update, please make purchase of this theme!
Thank you!
It seems like this theme is developed in a way that no-one can install and setup this theme without the support’s help just by going through the documentation. I have been trying to setup the theme several time on on siteground shared hosting but always gets this -
SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘shardaco_mage183.mgi5_sm_megamenu_items’ doesn’t exist, query was: SELECT `main_table`.* FROM `mgi5_sm_megamenu_items` AS `main_table` WHERE (main_table.depth = 2) AND (main_table.group_id = 1) AND (main_table.status = 1) GROUP BY `main_table`.`items_id` ORDER BY `main_table`.`priorities` ASC SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘shardaco_mage183.mgi5_sm_megamenu_items’ doesn’t exist, query was: SELECT `main_table`.* FROM `mgi5_sm_megamenu_items` AS `main_table` CROSS JOIN `mgi5_sm_megamenu_items` AS `parent` WHERE (main_table.depth = 2) AND (main_table.group_id = 1) AND (parent.group_id = 1) AND (main_table.status = 1) GROUP BY `main_table`.`items_id` ORDER BY `main_table`.`priorities` ASC.
Not able to see Theme Setup panel in the Stores>> Settings>> Configuration >>. Gone through the document provided installing re-installing Disabling Cache: Go to System >> Tools >> Cache Management. Selecting SM_Market
On shared hosting max permission allowed is 755. Should Not be this theme be DIY smoothly if for specific we should be contacting you.
Dear sir,
Please create the ticket via this submission link: http://support.ytcvn.com. We will check and reply you soon!
Thank you!
Ticket #TF593163 any status
Dear sir,
We received your ticket and will response you in 24 hours maximum! Please wait!
Thank you!
Hi Developers,
I would like to ask if you dont mind. Is there any possibility to quick contact with you guys? I am gonna purchase your theme very soon, so could you please provide me with your skype or anything similar? My email is: faqatimo@gmail.com
Thank you
Hi again, i was reading customer reviews and comments about this theme. It seems disaster. I am really confused now….purchase it or not?
Hi again, i was reading customer reviews and comments about this theme. It seems disaster. I am really confused now….purchase it or not?
Dear sir,
Thanks for being interested in this theme. Don’t worry about quality and customer service. We always do the best for you. You can get support via our supporting link and we will help you everytime you need. It’s commitment!
Thank you!
Hi,
As mentioned earlier by mountainarts. The config_1.css always come the last among all other css link in the .HTML page.
In “Content > Configuration > HTML Head” you have got a field called “Scripts and Style Sheets”. We have link our own custom.css and we want to overwrite the config_1.css. Can you modify your theme in the next release?
Can you let me know the workaround here? We do not want to raise a ticket to you as it takes many days for your to reply.
Thanks!
Hi,
I have edited the file Sm/market/Magento_Theme/templates/html/config.phtml. However, will you change this in your next release?
Dear sir,
Please create the ticket via this submission link: http://support.ytcvn.com. We will check your ticket and reply you soon! Dont worry! We are sure that your ticket will be replied in 24 hours maximum.
Thank you!
When I try to open the demo website, I get this error: The site ahead contains malware. Is there ant problem with the website or that’s because of my browser? Can I still purchase this theme?
Dear sir,
We fixed issues and it is related to server. Now you can buy our theme!
Thank you!
It’s still like that.
Dear sir,
Please try to open in Internet Explorer, Fire Fox or Window Edge browse!
Thank you!
Are rich snippets or rich cards now, working with latest 1.9.3.2 for this theme?
Dear sir,
This theme doesn’t support 1.9.3 now. It compatible with magento 2 and 1.9.2
We will update it compatible with magento 1.9.3 soon.
Thanks!
i am planning to buy this theme. Thats why i was checking functionality. Mostly it is good but i found a bug
http://magento2.magentech.com/themes/sm_market/thailand/smartphones-tablets.htmlin this category there is an item for $600 but when you slide slider to right in left layered navigation for example 500-701 , it can not find the item which has $600 price
Be advised
Dear sir,
We are checking this problem! Please wait and we will send you notification asap!
Thank you!
i can not install the quick start, we have error in drontend and backend, can you help?TF194417
Dear sir,
We checked your ticket.
Please send us your admin and ftp account on the ticket.
We will check problem for you.
Thanks!
Hi! is there a backend edit button for tablisting2? i can´t seem to find it.
Dear sir,
Please go to our support center to create the ticket, we will assist right! Here the submission link: https://support.ytcvn.com
Thanks
FAQ’s
.
Official Support
.
Facebook
.
Twitter
