28319 comments found.
Hello Pre Sales Question: when i filtered by green color it shows products in black color, i know it is variable product and the green color should be select option inside the product page but i want to show the variation color in filter result not the main product image Please check the screenshot : https://www.dropbox.com/s/hgy0wpi36wp7yuv/screen5.jpg?dl=0
I have a color problem on the blog post only, the text is light grey with a “strange” white background, i don’t know why the background is white. It’s since i updated from an old version to the last 3.25. I try to disable the child theme, and the problem disapear a week ago, but it’s back again today. example : https://epeconseil.fr/communique-robin-des-toits/
Hello Eric,
This CSS should resolve the issue .article-inner .entry-content.single-page div, p{ color: black !important; } Place it in Theme Options > Style > Custom CSS
Thanks a lot for your help, your trick works fine, as you can see. But it change the color text, it doesn’t suppress the white background of the post. The links at the bottom of the post are still unreadable. Anyway i’m very satisfied to read my post ! Thank you !
Colleagues, good afternoon! A week ago I already asked about the hotspots, answer not yet received. Meanwhile, I have another question. Where and how can I change the template for the quick view in the store? With the features of my product, it looks very bad. I hope for a prompt response.
Hello Rameer, sorry for the delay.
I am afraid there is no setting to do that at the moment. You will need to customize the theme to achieve your desired look.
how can i discuss the requirements for custom design? if you do not would you suggest a partner for that?
Hi there,
I am afraid we do not offer customization services. You can seek expert WordPress services here https://codeable.io/
Great theme, versatile and allows for quite the customization on every element in UX Builder… EXCEPT for adding a custom class to elements. I mean, we can add all kinds of other (mostly useless) settings like animation, radius, depth, expand, icons, even letter case but we cannot add a custom class for elements that we need customized via CSS or have jQuery scripts attached to (popups, forms, lightbox, etc). Weak that you left out something as important as that. And adding the custom class in code itself is overwritten every time another change in UX Builder is made.
When you add this important piece in the UX Builder drop me a line.
Hi there,
The development team is aware of the issue. Please keep an eye on the changelog to track the development of the issue.
Hi, there are bugs with animations in Firefox browser. Extrange behaviors…
Any ideas to fix that?
Thanks
Hi there,
I am afraid I am unaware of any quick fix. The development team is aware of the issue, it should be fixed in reasonable time.
Hi, I’m having some issues with the video element which is affecting how the page is loaded. It works fine on the desktop but on mobile when the page loads it’s distorted. When I remove the video element it loads normally. Any assistance you can provide is appreciated! URL: www.artistrysalonstudio.com
Any assistance you can provide on this appreciated as its affecting the site performance. My client is pretty anxious to get this resolved.
Hi there I have viewed the page on mobile and everything seems to be loaded fine. Am I missing something, please elaborate in an email via support tab and we’ll get to the bottom of the issue.
Hi – is there any way of adding a TITLE attribute to a button element?
I am afraid that is not possible at the moment.
Hi, all of a sudden my website has white screen of death and I see nothing. I didnt install or update any plugins. I can login to admin panel but I can’t see Flatsome in the menus. When I switch to default theme site comes alive but not working with Flatsome. Do you have any idea about the reason? Thanks
Hi there, try enable WP Debug and check if you get any error messages. http://docs.uxthemes.com/article/228-enable-wp-debug
PHP Fatal error: Call to undefined function flatsome_html_classes() in /home3/akcakaya/public_html/organication.de/wp-content/themes/flatsome/header.php on line 2
Are you on version 3 or 2 of Flatsome?
Flatsome 3
Hi, my site is down and I need urgent help please. Thank you for your understanding.
What did it do when it happened? Try install the Version 3 again. Seems like some files are missing.
Are you using a child theme that overrides any files?
Nope I dont uae child theme. Didnt install anything, we’ve been adding products only for the last couple weeks. Will our settings be deleted?
Settings will not be deleted if you keep the same folder name on your flatsome theme installation
Try update to latest version of Flatsome.
I renamed the old folder as flatsome-temp and I reinstalled the latest version. Now I have flatsome and flatsome-temp folders. The site is back but I cant see the footer widgets. I also received an error “Notice: Undefined index: WP_Widget_Recent_Comments…” but after deactivating “Disable Comments” Plugin, the error message is gone. Normally this plugin was activated before. So what I am doing wrong?
Hi, Any answer to this please 
UX builder is also not working it gives errors with YOAST; YITH and YIKES custom woocommerce tabs
So after installing Flatsome again something are not going right
Hi there,
Sorry for the trouble you are having. Please shoot an email via https://themeforest.net/item/flatsome-multipurpose-responsive-woocommerce-theme/5484319/support and we’ll get to the bottom of the issue.
I noticed a couple of weeks ago my social and search icons are now not showing, I am using Version: 2.9.6 what can cause this?
Can you please provide some advise on this issue, the icons were displaying fine and for some reason stopped. Could it be caused by a plugin or is it something with the theme?
Hi there. Please click the item support tab or go to WP-Admin > Flatsome > Help & Guides. That’s the correct way to get support
Include a link to your site if possible.
Where is the dummy data for version 3 located?
It’s installed when you run the Setup Wizard 
Hi, I noticed you said you did have implementing Font Awesome on your todo list three years ago. Any news?
Also, is there anywhere I can get any icons for the Icon Box? The Icon Box seems a bit useless if I cannot use any theme stock icons. Thanks
Hi there, we’re going to add support for Font Awesome soon. For icon box you could use any icon on this site: https://thenounproject.com . You just need to upload them as SVG or PNG.
Thank you, would you have an timeline for this? Is it soon as in before the summer?
Hi, I added Product categories to the homepage but it only shows one category out of two. How do I add more categories?
Hi there,
In regards to the missing category widget, please shoot an email via https://themeforest.net/item/flatsome-multipurpose-responsive-woocommerce-theme/5484319/support and we’ll get to the bottom of the issue.
Hi, I wanna ask, if it is possible to activate a category bar at the left side near the HOME button?
another question, is it possible to make the search bar and the newsletter bar where you write something in, to make them squared and not rounded?
Why, if there are two buttons with different contact forms on the page, then when you click on one, two forms open in one pop-up window?
Hi there,
Could you elaborate in an email via https://themeforest.net/item/flatsome-multipurpose-responsive-woocommerce-theme/5484319/support and we’ll get to the bottom of the issue.
First: I bought this theme but never asked a question before, so I hope you can help me.
Could you please take a look at https://themeforest.net/comments/15878853 ? I have the same issue as him/her. I would like to have the option to have multiple columns next to each other on mobile.
Another question: How is it possible to have multiple headers on one flatsome theme wordpress installation like this: http://flatsome.uxthemes.com/homepage/homepage-3-ultra-simple/?dark_header Is it possible to have a customized header, or make something like header blocks so I can have a custom made header for a certain page?
Hi there,
To have multiple columns next to each other on mobile, you will need to edit the width of the grid column. Please contact us via https://themeforest.net/item/flatsome-multipurpose-responsive-woocommerce-theme/5484319/support if you are still having issues.
To have multiple headers across your site, you will need to use a third party plugin.
Hi, i would like to know: 1. how hide a category in the catalog? I mean, the product is ok but you can not reach it directly from the catalog page. 2. Some products have to be reserved instead of bought (they are made to order) how is it done? I do not find any way I’m allowed to. Thanks.
Hi there,
1. You will need a bit of customization to achieve this. 2. You will need a third party plugin for this.
Hello, amazing theme. Could you please tell me where or how to control when when the main menu becomes responsive. Is there a way to make it responsive sooner since at a certain width my menu breaks down before becoming responsive. Thank you
Can you please answer my question, it’s been 3 days. Thank you
Hi there. Please click the item support tab or go to WP-Admin > Flatsome > Help & Guides. That’s the correct way to get support
Include a link to your site if possible.
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Hi Team, is there away to add the category desciption on the bottom instead on the top ?
some one?
Hi there,
You can use the bottom content section in Products > Categories > Edit Product Category.
Hi, where is the option to disable lightbox for V3 or how can I do it manually? Thanks
Hi there,
You can disable Flatsome Lightbox in Theme Options > Style > Image Lightbox