39322 comments found.
Do you have a release date for the front-end editor ? I think it’s time !!! I love so much avada, but please, GO ! I’ll be more and more productive with that feature…
We think it’s time also 
However it’s a huge project and we’re doing it right from top to bottom. I cannot say when it will be ready, but stay in touch by subscribing to our newsletter for theme updates, important information and new product info here: http://theme-fusion.com/subscribe
thanks, glad you love it!
Hello!
Yes we are undergoing an update, so there can be a few minutes of downtime. It’s back to normal within a few minutes.
Thanks!
Hello, is it possible to clone the events? I’ve got website for a small theater with repetitive play on more days, so it would help me to clone the event. Is it possible?
Hello!
You are referring to listed events from the The Events Calendar plugin like shown here? http://d.pr/i/OUzt
If so no, they do not offer a cloning feature for that. You could ask them to ask it though, this is unfortunately plugin territory and not something we could add for them. You can send them a request from their site here: https://theeventscalendar.com/product/wordpress-events-calendar/
Thanks!
How about the articles and pages? No option to clone?
That comes from WordPress, so no it’s not a core feature. Although I do know it’s been brought up to them to add.
We are able to do it for our own items, for example Fusion Slider, you can clone sliders and slides. But for core WP, things like pages or blog posts, we should not be adding that, it needs to come from core WP.
Thanks!
Hello I’m having a problem building a portfolio on the media grid plugin that might help me. I’m using an “Item Type – Custom Content (aka pop-up window)” and wanted to insert an image carousel inside. I’m not getting with Avada image carousel or a plugin that has the same effect. I already asked for help on the Media Grid Plugin blog and they said to ask your help on how to initialize that tool (image carousel fusion builder) after an AJAX call. Can you help me?
Hello!
Currently the media grid plugin is not created or included by us, however we do have many customers who use it. Please get in touch with the plugin creator, they will be able to help you set it up. The plugin is compatible with Avada, but I’m not sure why they would say ask us, it’s not our plugin and we do ont include it nor test for it.
Please let them know we mentioned that, we have many users who use it so it is compatible. They shoud help you out and are required to do so as it is their product.
For our image carousel, you do not need their plugin. It works off any image you upload, and you can upload bulk images for it. Or, for portfolio posts, it auto pulls the posts for you. That is all functionality we include and support.
If you have further questions or need assistance with anything dealing with Avada and what we include, signup at our support center and submit a new ticket. Our support experts will gladly help!
Click Here To Create An Account & Get Avada Support
If you have bought Avada before September 1st 2015, then we (ThemeFusion) will Grandfather you in for free support Just go to our site and submit a ticket and it should go through. Read more about it here: https://theme-fusion.com/avada-doc/getting-started/grandfathered-support/
Thank you!
Hello,
I am enjoying the theme features. Just wanted to ask a small question. I just want to add link on hover image of Portfolio. Right now when i hover only Title will have link to portfolio detail page i want the link on faded image behind that title like you have on this demo https://avada.theme-fusion.com/charity/ scroll down and go to Recent Causes. It has hover link on home image instead of just the Title showing on hover. Make sense ?
Hello!
Yes you are referring to this area: http://d.pr/i/QIMJ
That is a new feature we added in our latest update, v5.1.1 … now the entire image will link to the single post instead of only the title (or icons if they show).
If you are updating make sure to follow the update instructions here: https://theme-fusion.com/avada-doc/install-update/how-to-update-theme/
And check out important update notes here: https://theme-fusion.com/avada-doc/install-update/important-update-information/
If you have further questions or need assistance with anything, signup at our support center and submit a new ticket. Our support experts will gladly help!
Click Here To Create An Account & Get Avada Support
Cheers!
Yes that’s right and i am using the latest version of Avada but don’t know how to activate that feature where who image will be linked. Can you please help ?
whole*
Hello @Jassijass123
This should be enabled on its own for you, however in case that is not happening for you, i see that you have a valid support account so please do open a support ticket and our team will gladly assist you with the issue.
Click Here To Create An Account & Get Avada Support
Chees
-Ammar
Hi there
most recent update of Avada theme completely broke my menus. Only Mega Menu are still visible (with a display issue, as it’s completely shifted to the right). Normal menus are simply not shown from the main navigation. (I’ve flushed and reset the cache, no impact)
Any help would be appreciated… Cheers Eric
Hi Eric!
This is most likely only cache. Make sure to clear all cache.
This includes browser, plugin and server cache. As well as resetting fusion cache which is here: http://d.pr/i/VnXR
That should resolve the menu.
If it does not, try it in another browser, sometimes your browser cache can be very hard to clear especially if you visit your site a lot in it.
And if you are using menu descriptions, those would now be showing up, go to Appearance > Menus and see if you have text/content inside the menu descriptions.
If you have further questions or need assistance with anything, signup at our support center and submit a new ticket. Our support experts will gladly help!
Click Here To Create An Account & Get Avada Support
If you have bought Avada before September 1st 2015, then we (ThemeFusion) will Grandfather you in for free support Just go to our site and submit a ticket and it should go through. Read more about it here: https://theme-fusion.com/avada-doc/getting-started/grandfathered-support/
Thank you!
Thanks for the info. Though, it didn’t fix the problem 
as I already tried that trick. Menus get back on only by disabling Fusion Builder (I tried disabling all extensions, unsuccessfully). Will open a ticket
Cheers
Hmm just making sure, you did check the menu description area?
And what version of Avada and Fb are you using? FB may not be up to date. That is the only other thing I can think of.
I’ll look out for your ticket.
Yep, But I can’t see them. I run Avada 5.1.1, FB 1.1.1, all info in the ticket I just opened… thx for the quick answer 
We have someone on it now checking it out, they will reply back via email. Send back an inquiry via the same email if needed
Thanks!
It’s all good now, it was just stubborn cache
i have a problems my theme install okay but fusion builder plugin install problems i will try try again but same show error…
Hello @oceanblue29
Please go to this link and you should be able to download the Fusion Core and Fusion Builder plugin from there => http://bit.ly/2bc8GAx
I want you to please go ahead to that link then download and install the plugin from there using manual FTP method, you can read more about the plugin installation here => http://bit.ly/2eahzvS
If you need further assistance please do open a new ticket and our support team will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Cheers
-Ammar
Hello,
Version 5.1 of AVADA has an error with the default logo when the web is translated with WPML.
Although a default logo for the spanish language on the web is set, default logo set for english language is still displayed in spanish web version.
We have 2 days with the wrong logo on our spanish version website, we have opened a ticket but the first answer we have had a problem understanding the incidence. The responsible person has not understood correctly what we explained in the ticket.
Please, we need this problem with the default logo and WPML to be resolved as soon as possible. The ticket we have opened is: 148362.
Thanks. Regards.
Hello @Ahernandezgil
I have got your ticket right now and will be replying you there now, However your last response was not in English and in some other language this will make it tough for us to properly understand your query. We request you to please communicate in English so we can precisely assist you.
We will get back to you on the ticket now and will further communicate there.
Thanks
-Ammar
Hello Ammar,
When I saw that I did not understand english well, I wrote in spanish in case that could help. Anyway the previous answers to the spanish are all in english and explain the incidence.
You can ask me for any indication that you need to solve the problem.
Thanks.
I will be replying you real soon there
Thank you for your patience.
-Ammar
After an update Avada always wants to redirect to /wp-admin/admin.php?page=avada
My security settings doesnt allow the redirection and now I cant get into the backend. How can I remove the redirection manually?
Figured out a way to fix it …
Glad to hear that
Cheers
-Ammar
Hello!
Can you share what the fix was? We’re not able to replicate but want to be sure it is not on our end.
Let us know, thanks!
I use the “all in one WordPress security and firewall” plugin and moved my login to something different then wp-admin. After updating the theme it tried to redirect me and it didnt work!
In the end I renamed the avada theme folder to avada-old. Then I deactivated some features of AIOWPS and then I changed the name of the theme folder back.
Then it just worked!
I think AIOWPS can cause that kind of problem! Maybe you can use this information if someone else is having the problem.
Ah I see, ok that makes sense.
Thank you for reporting back, very appreciative!
let us know if you need anything else
Guess what … I am very happy with the theme and everything else is working flawless!
Thank you, that’s awesome to hear! If you have not already, give us a rating on your downloads tab
Cheers!
I’m willing to design a landing page that will include the very nice layout that you have on the theme-fusion support main page. I want to have a list on the left that when you press on the list items the image on the right side frame will be replaced accordingly.
Can you please advice me which fusion builder element I can use to achieve this? Many thanks in advance!
Hello @WebScope.
We are using a custom WordPress theme on our company site there, something exactly like this will require you to use a 3rd party plugin, its not possible out of the box right now using our builder elements. However you can try to use the Clean style of tabs and you should be able to create something similar with it.
An example can be seen here => https://avada.theme-fusion.com/tabs/
We are continuously listening to our customer’s feature requests so if you think this should be a part of our theme please do send us a feature request to support@theme-fusion.com
Thanks for choosing Avada.
-Ammar
I’ve installed the last version.apply patches All posts and page are a mess (they show in ful widht) To solve this, i ve to republish all pages and post
it is strange
Hi there
Please go to -> Avada Theme Options and reset the Fusion Cache -> http://d.pr/i/VnXR
Our team is happy to help out and walk you through any questions you have simply signup at our support center and submit a new ticket. Our support team will help you with anything you are having a hard time with.
Click Here To Create An Account & Get Avada Support
Thank you, we look forward to helping you!
Thank you, MB
thank you
Our pleasure
You’re most welcome.
Thanks
Hi.
I have the latest version of Avada installed with all patches but the “Main Menu Highlight Style” and the “Main Menu Highlight Background Color” options are not showing up in the Admin panel as per the screenshot here: http://imgur.com/x0zdKxR
I have selected Header 3.
Any ideas…??
Thanks in advance.
Hello @Kathymcshane
This looks like your update process did not went smooth, can you please try and put a fresh copy of Avada 5.1.1 using our FTP method as discussed here please => https://theme-fusion.com/avada-doc/install-update/ftp-installation/
However if the issue persist, please do open a support ticket and our team will gladly assist you with this.
Click Here To Create An Account & Get Avada Support
Cheers
-Ammar
Actually this was being applied to a brand new installation in our test localhost-environment. So there was no “update” just a new installation.
Further tests show that the options when viewed in IE11 is totally missing. The left menu for the different Avada Options are visible but the options themselves are not….it shows a blank white section.
However, everything works normally in FireFox.
I have had this experience before and a couple of other posters here have complained about the same thing. So you guys may want to look at your JavaScript libraries a bit more and not pass it of as something that is unique to me only.
Hi Kathy,
We’re not passing it off as something unique to you. WE know what we are talking about, all of our demos are running the build along with tens of thousands of other customers. You only see a small fraction of comments that lead you to believe that, people that update and all is good simply do not post.
If this was a brand new install, then there are missing files or something uniquely wrong with your local installation. That has to be the case. Those options are part of Avada 5.1
Did you update fusion builder and fusion core also?
Can you confirm it says Avada 5.1 or 5.1.1 which is the latest?
All we can do is recommend as this is local, but I assure you 100% those options are there. I’m not sure where you saw this reported before, but this is the first I’ve heard of missing options. If you are referring to the past, then it has always been cache related. Try in another browser, or better yet, delete your theme folder, download a fresh copy and install it again.
If you are really on 5.1+ and those options do not show, then you are missing files from installing it.
The only other thing I can possibly think of is dependent options. So for example, if you are using header 1, the “Top Secondary Menu” panel does not show, because those options cannot work with header 1.
For the options you are referring to, are you by chance using header 6? I see you said header 3, but maybe that changed. They will not work with header 6. Try to change to header 1 just to see.
There is nothing that I can see to change. THAT is my point. In FireFox everything is working as usual but in IE11 the options area is blank, like so: http://imgur.com/fQC9gah
We’re sorry, there was clearly a misunderstanding here. Our apologies. This may have to do with the “smart screen filter” setting in IE11, which has false positives. We’re looking into it and seeing what can be done and trying to replicate. When confirmed, we’ll certainly fix if needed.
Thank you
Thanks for looking into it. As of now, we cannot use any of the options for the admin for the Avada section in IE11.
Unfortunately everything we’ve seen points to this being an IE bug, not a theme bug. Other versions of IE work just fine, and it’s only been replicable by one person on our staff, and when he refreshed it came back. It’s certainly an odd one.
We will continue to look into it, but it’s not a theme issues so far from our findings. Once we know more, we will post.
For now, all you need to do is use a different browser. The fact that it does work in other browser is also a sign that it’s a browser specific issue. We’ve even sent in request to MS to see if we can get more information.
Our team is on it, so far, nothing eludes to a theme issuse.
Hi, I have a little problem with the blog. On the main blog site are showing only pictures, but not the embed videos. I am using the Large Alternate layout. How can i fix that? Thanks!
How can I remove the shadow on Revolution slider? i have disabled „Avada Styles For Revolution Slider“ and shadow in „Layout & Visual“, but it has not changed anything.
Hello @valvel
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you.
Click Here To Create An Account & Get Avada Support
Looking forward to assist you
Thanks
-Ammar
Hello,
I use Ubermenu in version 5.0.6. After the update to 5.1.1. The navigation has disappeared. So I had to go back to the old version.
Is there a complication with the Ubermenu?
Hello @nafziger.
There are some issues with the ubermenu plugin and default WordPress theme as well and we are having same issues, we are in touch with the plugin authors regarding this and will get this fixed as soon as possible.
Thanks
-Ammar
Thanks for your support. That was almost clear to me.
Thank you!
How to create a table similar like Excel with 5 columns and 20 rows. Thanks
Hello @Ausad178
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi Theme Fusion,
I Found that Fusion Builder isn’t work correctly with PHP 7 environment on my website. Everytime I switch my PHP from 5.6 to 7.0, I can’t edit or create any post on the post editor and it’s always return 404 error. But after disable Fusion builder with PHP 7.0 environment, the Post editor works again. But I can’t work with PHP 7.0 if I can’t access my post editor. Also, wordpress recommended PHP is version 7.0.
Any help will be much appreciated.
Hello There
Hmm we are on PHP 7 and it’s working fine. Have you tried to disable any extra 3rd party plugins to see if they are causing any issues?
We are fully up to dat with what WP recommends, and ensures that our produce works with that, we always use the latest versions.
If the issue persists, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support experts will check it out and let you know.
Click Here To Create An Account & Get Avada Support
If you have bought Avada before September 1st 2015, then we (ThemeFusion) will Grandfather you in for free support Just go to our site and submit a ticket and it should go through. Read more about it here: https://theme-fusion.com/avada-doc/getting-started/grandfathered-support/
Thank you, we look forward to helping you
I’d like to use the slider from your medical demo, but I’m using the classic demo for the site. Is it possible to import just the slider?
Hello!
If you want to get some elements / content from a specific demo without using the whole demo, you can actually import the demo to a local install of WordPress + Avada on your computer. That gives you access to all demo content without affecting your main project site.
You can find a detailed guide on doing that here > http://bit.ly/1Tlj5GU
Since this is local to your computer and not an online site, you won’t need to purchase an additional license. Additional licensing will only be needed for online / publicly accessible sites using Avada.
I hope this helps!
-Weston
Do you have any template for dance schools and for security guard services?
Hello!
Thank you for your question. We don’t currently have those demos. However, we’ve added them to our demo list for the future.
Thank you!
-Weston
Thanks! Near of far future? Are these compatible with Lifter LMS and BuddyPress as well?
Hello!
Technically some of our templates could be adapted to fit those demos, it takes changing out content images, etc. We do have a music demo coming soon that could fit for a dance school. The security guard demo has been put on our list but no ETA for that.
Yes from what we have seen from our users Lifter LMS is compatible, as is Sensei and Learndash, and also BuddyPress. We do not add custom styling to them, but they are compatible.
Thanks!
Hello!
I really liked the demos of sites! But I’m just going to need a woocomerce section. Can I mix the features and structures of different demos on my own website and have a section for shop?
For example: i will install demo agency, and customize and put a woocomerce tab, its possible?
tks
Hello @Juliano,
Thank you for your question and interest. That is absolutely possible. Each Avada demo you see is created with the same Avada just different styling settings and page builder elements. For a shop site, you would just install the WooCommerce plugin and configure its settings as needed.
The shop page can be the “template” shop page as assigned in WooCommerce settings, which you can find more information on here > http://bit.ly/2lY9U9o
Or a products section created with Avada based product elements or WooCommerce shortcodes which are listed in their documentation here > http://bit.ly/2nkXzMG
For an overview of Avada and how it works, you can see our video tour here > http://bit.ly/29jX9yT
For information on how the Fusion Page builder works, you can see our guide here > http://bit.ly/2nCcMEX
I hope this helps! Let us know if you have any follow up questions.
We hope to see you in the amazing Avada community soon!
-Weston
After pasteing purchase code and clicking on “Submit code” on your support page (https://theme-fusion.com/support/) nothing happens? Please check, your support registration is not working?!
Hello!
We’ve had dozens of signups today. It’s working on our end. Can you email us your purchase code please to info@theme-fusion.com so I can check?
Thanks
It could be the TF API was down for a minute or temporarily, if so try again to see. Also when you click submit, it might take 10-15 seconds to pull it up if traffic is high. But it shouldn’t take longer than that. Basically what it does is take your purchase code and check it with the TF API to ensure the purchase is valid and pulls up the username that bought it.
Let us know!
Tried few more times – but no go. Im sending an email to you now. Thanks!
Thanks, will reply via email
Also, make sure it’s this purchase code received from here: http://d.pr/i/a6Iz
It seems your purchase code is missing the dashes … it should have dashes, like this: 91d21e28-ddd5-4c70-xxx109-c9ac8aac43sa
Can you recheck your certificate please and pull the full purchase code?
