Ok, so we will take closer look when you submit a ticket.

okay, I have submit a ticket yesterday

Your ticket has been assigned to our support agent who will get back to you as soon as possible.

Select

Hi,

We located your site URL on our support forum and there are unsupported characters in the name of your image you are using in Select Slider https://www.screencast.com/t/5cJLcFq3zr Just rename those images and slider would be shown well in Safari, too.

Best, Select

Hi,

It works ! I keep latin specials characters in mind to display strat’ now.

Thanks.

Glad to hear this. Thank you for the update. You are welcome.

Hi,

Select

can you use shortcodes without visual composer plugin? My hosting does not have enough PHP memory to run Visual Composer.

No, you cannot use shortcodes without VC. If you want you could add plain text without shortcodes in widget areas.

Best, Select

Hello,

And thanks for the interest in our theme.

Yes, our Select slider offer possibility to of video slides, you just need to choose video slider type, and to upload self hosted videos in all 3 file formats and a preview image https://www.screencast.com/t/XApyzTCZ2d

Select

In Appearance > Widget you are able to add this widget in some header widget area https://www.screencast.com/t/7PBEHtbn

Select

Your support is simply amazing. Thank you again!

Thank you very much for your kind words. You are welcome!

Hello again,

Please, check this screenshot

So, when you choose desired image from Image gallery, you should click on it to mark it, and then click on Set image button https://www.screencast.com/t/RV1WlD8uouw

Select

Hello,

Please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL so our support agent could take a closer look and help you there.

Select

Hello there,

Select

Thanks again!

You are welcome.

Nvm. I found it!

We are glad to hear this. Thank you for the update. For any other doubt, please, contact our support forum https://select.ticksy.com/ and our agents will help you there.

Hello there,

Please, check this chapter from our Official Manual http://demo.select-themes.com/cabin-new-help/#3_menus_anchors_one_page_site_functionality_ where it is explained well.

Select

Thank you as always. I will keep this link handy for future Cabin builds!

You are welcome. Thanks

Hello,

Select

Yes, I just checked to make sure and it is just the digits.

Also, Not sure if this is relevant but I have noticed on my Mac desktop that if I resize my window smaller the parallax switches from the slider to the section below it but the slider retains its larger shape. Whereas when I make it larger to normal sized on my monitor the slider is fine and the section below is now normal and not parallax. It doesn’t do this at all on Chrome or mobile/tablets though. It remains static like the height I set it at without doing parallax effect. Not sure if this would help with anything just an observation.

Hi,

In that case we really need to take a closer look. Please, fill your ticket on our support forum https://select.ticksy.com/ and include your site site URL enclosed with wp-admin access so our support agents could investigate. Thanks

Select

Hi there,

Yes, it is because you are using float. We could suggest to try to put this part inside header_top_bottom_holder and to make header_bottom not to use whole width. For further assistance, fill your ticket here https://select.ticksy.com/ and our support agents will try to help you there.

Select

After google changed api key for maps, we updated our theme . Glad to hear you’ve sorted this out. You are welcome.

Hi, i still need your help. I included the Google API key where you said (Options > General > Google Maps ) and i see a map, but the adress indicated is the default one, and not the one i wrote in the module. here is the page with a problem : http://www.agencehds.com/fr/contact/

Waiting for a solution. Regards.

Hi there,

It could be that address is not added in right format. Please, fill your ticket on our support forum https://select.ticksy.com/ and include your site URL with wp-admin access and our agent will take a closer look.

Select

Hello there,

We made this by purpose, so when you are on touch device where is no much space, you could scroll thorugh the page even over map. But if you want to enable click action over map, try just to add this part of code:

@media only screen and (max-width: 1000px) {
    .google_map_ovrlay {
        display: none;
    }    
}

in Select Options > General > Custom Code > Custom Css.

Select

Ah I see that make sense, thx for the fix.

You are welcome!

Hello,

Of course, your ticket has been assigned to our agent who will get back to you as soon as possible.

Select

Hello,

Thank you for interesting in our theme.

If you are looking for something specific, you could reach us here support@select-themes.com Additional, here is our Official manual http://demo.select-themes.com/cabin-new-help/ where you could see explanations of our options and elements that could be helpful for you to see plenty of possibilities that are offered.

2) Unfortunately, there is no AMP version.

You are welcome.

Select

Hello there,

Select

Hello,

Yes, you could have one page site. But also there could be links to external pages. Just set custom links in menu with added #anchor_id For further assistance, just submit a ticket on our support forum at https://select.ticksy.com/ and our support agents will help you there.

Select

Hello,

The next updates for all our themes will include some solution for users to be able to enter their google maps API keys.

For the moment, here’s what you should do:

1. you need to generate your API key online.

Read here how to do it: https://www.latecnosfera.com/2016/06/google-maps-api-error-missing-keymap-error-solved.html

2. After you have generated your API key, find this file wp-content/themes/cabin/functions.php file and there add your generated API key at the end of the line of code that is calling the google map API. So, that line of code currently looks like this: http://screencast.com/t/HZQTl4DGaS

And when you remove sensor and key and attach your API key to it, it should look like this: http://screencast.com/t/Su0NeSlpYmOo

So, basically it will look like this after you implement it:

Select

Thank you greatly, as always your support is phenomenal, Regards.

You are welcome Thank you for the update.